Visiting Angels - Wayzata

  • 901 Twelve Oaks Center Dr, Wayzata, MN 55391
  • (952) 935-0789
  • 4.6 ( 100 reviews )
  • Home Care

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Description

About This Community
Welcome to Visiting Angels Wayzata! Our locally owned and operated agency is pleased to provide compassionate in home care to seniors throughout Wayzata, Minnetonka, Hopkins, Edina, Rickfield, and Plymouth MN in addition to communities in Hennepin, Wright, Carver, and Scott Counties. It makes us feel good to know our assistance helps elderly and disabled members of our community maintain their independence at home. When you value the freedoms which living at home provides, in home care from Visiting Angels Wayzata can make a difference.
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Reviews

4.6 ( 100 Reviews )
review users
Brian M_17
It has been a positive experience because the caregiver is always here early. She has established a routine and rapport with my mother. I would recommend them because of the attention to detail they have. They are always asking if there is anything more that they can do.
review users
Judith R_7
February 09, 2023
They have communicated if there are changes and provide companionship. I like the responsiveness and the companionship.
review users
Gerald (_1
February 09, 2023
They have been good with my mom. I like that they had staffing. Everyone else is having staffing issues.
review users
Andrea C_10
February 09, 2023
The caregivers help with cleaning, meal prep, medication reminders, and doing some personal care activities with my loved one. They have quality caregivers who are very competent at their work and have good communication with us so I'd certainly recommend them.
review users
Maureen P_2
January 25, 2023
They're always very helpful and very pleasant. The people were very caring, and they asked what I needed. When I told them they were very good at following those instructions.
review users
Rebecca F_2
January 25, 2023
They have been willing to support our dad in his interest in outdoor activities. I like how well they matched the caregiver to my dad.
review users
Stan W_1
January 13, 2023
Visiting Angels help him the most by providing companionship for him when they are at the home. One thing I would tell a friend is that Visiting Angels actually cares for their clients.
review users
Mark T_7
January 13, 2023
The people that have been caregivers for my mother have done a great job. They have helped her with her short-term memory loss. I like that they are very responsive when I have questions.
review users
Phillip B_5
December 27, 2022
The caregiver brings variety into her daily life. They are flexible, and the caregivers are effective.
review users
Anonymous_2855
December 27, 2022
We haven't been able to find a qualified caregiver in months to help and they could work to make that better. I think they could do better at the vetting process.
review users
Veronica K_1
December 13, 2022
I only them have them two days a week, but they do what I want, so I am satisfied. The services have helped me the most by taking me to the clinic. I already have because I like this agency. They do the best they can.
review users
Joseph M_10
December 13, 2022
The provider helps me with chores around my house. I like that the person who comes to my house is reliable and on time.
review users
Joanne J_4
November 18, 2022
By providing me some free time, so I'm not the constant caregiver to my husband. They're easy to get in touch with, and they provide me with consistent help.
review users
Anonymous_6739
November 18, 2022
They take care of my wife, she needs 24-hour care, and I can't be here 24 hours. They have good people, they are reliable.
review users
Arlene M_9
October 25, 2022
They have helped the most with her personal care. I like that they are genuine and caring people.
review users
Sue K_11
October 13, 2022
They seem to really assess each person to make sure that they are receiving the care that is best for them as an individual.
review users
Ann H_26
October 13, 2022
They have provided the care needed. The aide we have is very good.
review users
Ann B_19
September 28, 2022
They have provided good quality people and of there is ever a glitch when someone cannot make it they almost always find a cover. I like the people that they send and the consistency of the people that they send.
review users
Mary Pat W
September 28, 2022
They have been a great help. They provided care when I needed. I would very likely recommend them. They always sent the correct people, and they told me what to expect.
review users
Jennifer T_2
September 16, 2022
They send a PCA to help the nurse so that I don't have to. Hire more people.
review users
Marshall W_1
August 09, 2022
They free me up for 4 hours a day 2 days a week, so that is definitely a plus. I like the care that they provide for my wife.
review users
Ken G_7
July 26, 2022
Judy is very caring and she and my mother get along really well. We've had a couple of caregivers through Visiting Angels, but we got a winner with Judy.
review users
Michele B_4
July 20, 2022
Visiting Angels has made my experience positive by sending me a good caregiver. I like Visiting Angels because they're willing to work with our schedules and they're pleasant.
review users
Tamara S
June 17, 2022
She takes care of business for me. The care feels really personal.
review users
Pat H_13
June 10, 2022
The agency helps me by taking care of my husband and getting him dressed in the morning. I like that the agency is pretty dependable.
review users
Michael D_22
May 13, 2022
They're very friendly, you can't ask for more. It has helped me get time. They're very thoughtful.
review users
Craig A_2
May 13, 2022
It is just a matter of coordination, some people in the office just sit around and some of them help. They have a great schedule for me.
review users
Sally K_5
March 28, 2022
They could have a caregivers who can give more hours. They have consistent caregivers with well trained people.
review users
Liisa R
March 28, 2022
They're positive themselves. They're very attentive to his needs and they can recognize many different things involved with his ADL's. They're very kind and attentive from scheduling to literally anything. Any of the positions from the owner, to the caregivers, to schedulers, to the nurses are good.
review users
Wright W
March 18, 2022
I don't think there is anything more they could do. Just the service and responsiveness. The service and individuals that participate.
review users
Anonymous_5833
March 09, 2022
I wish they could make decisions without getting me involved. They have a high level of service.
review users
Anonymous_5758
February 16, 2022
The RM coordinator is easily accessible and easy to make schedule changes. I think the matching of caregiver to the patient should be better.
review users
Lorelei H
February 16, 2022
They are there for you. I like that they are caring.
review users
Katrina W
October 13, 2021
The person they sent is a good match with my dad. She is able to drive him around.
review users
Kurt _1
October 13, 2021
They have helped the most by keeping my mom engaged and active. I like the caregivers that we have.
review users
Jeff C_6
October 13, 2021
The caregiver they sent us was a perfect match with my mother and they regularly checked in to make sure the care going well. We had a fantastic experience with the agency they have treated us so great.
review users
Lisa P_21
September 28, 2021
Depending on whom she had, she got good care and someone who would take the time to take care of her. I like the one on one but sometimes they didn't adjust to my schedule and hard to get staff and the communication was not that good.
review users
Tracy K_2
September 16, 2021
It is respite service, it is a chance to go out and do my own thing. The people are awesome and the case managers are doing a good job, things have run really smoothly.
review users
John C_48
September 16, 2021
It's been very positive. When she's here, it's very helpful and useful. This week, they've really dropped the ball. The caregiver was a no-show on Monday and Wednesday. I texted her and asked what happened. She said they took her off the schedule because her car broke down, but when I called them they said she didn't say anything. They can't find a replacement for Friday.
review users
[email protected]
August 19, 2021
It is good to know my mom is taken care of. They need to schedule the caregivers better.
review users
Jan P_5
July 15, 2021
They prepare meals, socialize, and visit with her. I like that we have good caregivers. They have a couple of great and supportive schedulers. The nurse is very good as well.
review users
Susan H_55
June 25, 2021
The agency is helpful by helping me take over some of the caregiver duties that I did for my husband. I like that they work well with me and they help me understand certain situations.
review users
Gail Q
June 22, 2021
They have really helped by talking to him and providing companionship. I like that they are give good personal care.
review users
Anne B_10
June 07, 2021
They have really helped him by driving him places. I like that they have good caregivers that are on time. She wears her mask and does a good job with my dad.
review users
Anonymous_4804
May 28, 2021
They keep her occupied in a good way. My wife is much better off with Visiting Angels compared to the time she would have spent with me. I need a little respite now and then. They are compassionate, especially the caregivers. I think they are fine people.
review users
Lucia H
April 29, 2021
Without them, when I am not at home, they help a lot! I get to rest when they take care of my husband. We have had a few bad experiences. The caregiver was sleeping and she was not attentive when my husband was out of sight.
review users
Jim Y_1
April 20, 2021
It takes a load off my shoulders so I can do things I want to do. They seem easy to deal with, the person I worked with over the phone is quite responsive.
review users
Christine W_11
March 10, 2021
They gave him a lot of support during the lock-down when we could not be there. They treated him like a person. It's very important to my family to have caregivers that are trained in taking care of dementia patients.
review users
Gary D_7
February 23, 2021
It gives my family and myself a break from not having to take care of John. They have great communication and caregivers.
review users
Phil B_1
February 19, 2021
They have been a big help to us. I like the caregiver they have sent to us. That's the best thing going for them.
review users
Arvid S
January 19, 2021
They help her with her exercises. She really needs it and it helps a lot. We are happy with the caregivers they send us.
review users
Kim K_2
January 14, 2021
They take care of her daily needs so that I do not have to be worried about whether she is eating or anything. The caregivers they send over seem to very interactive with my mother, they get along with her and keep her active.
review users
Liz O_2
December 08, 2020
I needed to get out of the house just a bit and they allow me to do that. I think they are efficient and I like the way that everything is run.
review users
Anonymous_4102
October 21, 2020
The most helpful part is being able to have someone there with the client around the clock to tend to their needs when a family member can't be there. Especially earlier in the early COVID-19 stages when the family couldn't go in at all. A number of their caregivers are compassionate people and I appreciate that.
review users
Bill B_18
My mom was not sleeping through the night, and she was falling out of bed. I no longer am concerned about her. My mom seems to get along with her aides. The management has been very responsive to getting the aids set up with what they needed to take care of my mother.
review users
Anonymous_3336
September 17, 2020
They are present and helped her with her daily functions and anything she needed to do. I like that when we had issues they would take care of them right away. If we requested a particular provider they helped us get that person. They are very responsive.
review users
Amy S_10
September 17, 2020
It helped my mom quite a bit. They were pretty flexible, we had to keep changing the time. They worked really quickly with us to get it covered.
review users
Anonymous_3305
September 10, 2020
He needed around the clock care with everything. They were so helpful. I couldn't have done it alone. I like that they're there when I need them. I didn't have support when he was on hospice care. They're a fabulous support network.
review users
Anonymous_3386
August 10, 2020
They help me with my shower. They get groceries for me. They do my laundry and they do light cleaning. They are friendly. They do what I want them to do.
review users
Julie L_6
July 27, 2020
My dad has dementia so I think he's a little unclear on who these people are, but it's not negative. He accepts their help. It's reassuring for my sisters and me that he's never alone and he's safe. What I would really like is like a family portal or private space where everyone can communicate with each other, where my family members and I could input information about our dad and what his interests and needs are, so the caregivers can see. Because the communication's not as direct, it's more subject to misinterpretation.
review users
Mary B_88
July 21, 2020
They keep my mom from being bored. They're willing to work with the hours my mother needs.
review users
Rita S_2
July 07, 2020
They give me rides wherever I want to go. They are very helpful, friendly, and polite. They take very good care of me.
review users
Nora S_2
June 10, 2020
It has taken a lot of the burden off of myself. I know it's challenging to find caregivers but I think consistency is important for the elderly. Having multiple caregivers has been difficult for my parents.
review users
Michael E_1
June 09, 2020
My mother has been pleased with the services. We moved my mother out of long term care, and she is able to get additional attention with Visiting Angels. I've appreciated that I'm able to have a consistent person.
review users
Robin C_2
May 22, 2020
They get her groceries and with cleaning. They also help with her laundry. I like that she has the same caregiver, she works very well with her.
review users
Carole R_3
May 12, 2020
They have given me another set of eyes and a peace of mind. My mother really enjoys having them which improves the quality of her life. I like the staff that comes in is excellent.
review users
Elaine S_8
March 23, 2020
We walk the halls so I can get exercise. We play dominoes and cards to pass the time. She is very knowledgeable about what she is doing.
review users
Lisa C_12
March 11, 2020
It allows her to stay in her home much longer. They did a great job at matching caregivers to fit my parents' needs.
review users
Luanne D
March 03, 2020
They are consistent in sending one specific person. I don't have to worry about whether someone is coming in or not because they are reliable. They have always followed through on getting her the caregiver that she has requested.
review users
Anonymous_3325
February 19, 2020
They could just have less turnover of caregivers. They get things done.
review users
Anne B_6
December 18, 2019
They just do some cleaning and shopping. We had some trouble at first with scheduling, and some of the caregivers weren't showing up on time. I think have it all straightened out now.
review users
Cheryl B_9
December 18, 2019
They've taken a lot of burden off my our shoulders. I just couldn't be happier with them. I like the people. Everyone that has come to be with my loved one are excellent people. They must put a lot of time into picking their people.
review users
Lisa C_6
December 04, 2019
They are very responsive to his needs. Some of the caregivers are reliable to anticipate what he needs. I would tell them that if they are looking for caregivers that actually care, then Comfort Keepers is the organization to choose. They are not in it for the money. It is more of a ministry for them.
review users
Bud B_1
They help with food, washing, and cleaning. They are very caring, especially the one I have.
review users
Eva J
November 21, 2019
My daily life has been freed up. They could pay more attention to the specific needs of an individual instead of just filling a slot.
review users
Lisa W_6
November 05, 2019
It freed us kids up so that someone was able to be with my mom. I like the consistency with the same person coming.
review users
George R_8
October 23, 2019
They have been there when I need them to be there. They are consistent.
review users
Beth N_3
They help the most by giving him another person to talk to. They could improve the consistency. I like the people we have had. I asked for a couple days, and they called off and weren't one of our normal caregivers. If they call off, they should have somebody on call to pick up the shift.
review users
Joan H_12
October 02, 2019
I like that they check up on us to see how we are doing. They do a lot of changing of people. When I get someone I like, I only get them for a short time.
review users
Kathy Q
September 03, 2019
She is only there a few hours a week. She gives me ideas for little things to do for my mom. I like that my particular care provider keeps me informed.
review users
Jae S
August 23, 2019
It frees us up to do other things and not be here 24/7. I like the flexibility and care they provide.
review users
Donna Z_1
June 19, 2019
She made it so I can keep on moving. She has done good work. I like this visiting angel because she has a hard time sitting still, so she works all the time. She does a good job.
review users
Anonymous_777
June 19, 2019
I can leave and do things that I need to do and trust them to do what they need to do. Everyone is very friendly, caring, and does what you want them to do.
review users
Jan S_9
June 04, 2019
She helps me with cleaning and she'll take me shopping if I want to go. Sometimes she's the only way that I can go shopping. I adore my caregiver because she has a sparkling personality, and she's very upbeat. When I'm low, she can get me up.
review users
Kathy E_5
June 04, 2019
It has helped to get my mom out so she is happy and good. I like their efficiency, and the quality of people they send.
review users
Anonymous_792
May 17, 2019
The staff needed to be consistent. There was a caregiver that was not good for my parents. They needed to improve the staff and the communication. They did not tell us when a nurse was not available. The nurse was not trained on medical management.
review users
Anonymous_1844
May 02, 2019
They have provided reliable respite care. Visiting Angels seems very reliable. Their communication is timely.
review users
Kati P
April 17, 2019
They watch my dad during the day when me and my husband are at work. I feel confident in leaving my father with them. Their team is reliable and show up when they're scheduled. The caregivers that my dad has are really helpful.
review users
James J_12
April 01, 2019
They are taking a lot of the worry out of the week for us. They are very sincere in what they do.
review users
Julie K_4
April 01, 2019
They are helpful because they get things done for my mom. It takes some of the chores away from my sister and I. They are easy to work with, and my mom likes the angel that works with her a lot.
review users
Sue P_6
March 20, 2019
They should be a little more flexible. I know that they are running a business, but I had to cancel one time because of the bad weather, and I ended up having to pay because we didn't have 24 hours to give them notice. They are doing what they said they would do. They have been polite, prompt and friendly.
review users
George K_4
February 21, 2019
They give me some spare time and lots of help with my wife. They have very good people. It has been a big help.
review users
Gary D_1
February 14, 2019
The consistent care and the involvement with my parents is something that could not be substituted. I can't be there enough, so it's not replaceable. It's so valuable. The have outstanding care and compassion.
review users
Sue D_3
February 01, 2019
Our caregiver was always there, but if she couldn't be there, they couldn't find someone available. I would like to see the agency pay and treat their people better.
review users
Rolf B_1
February 01, 2019
The whole time we enjoyed having her here. My wife's quality of life went up because she had someone she could talk to. They really did their homework in providing us with a good fit, from beginning to end. The caregiver, Marty, was excellent and couldn't have been a better fit.
review users
Jan S_3
January 21, 2019
They could keep sending my same caregiver. I like the caregiver that I have.
review users
Scott G_1
December 11, 2018
They need to be more organized when they come. They need to already know what it is they are going to be doing. They could have a more planned program for when they come and not leave it up to my mom.
review users
Berit A
They do what they are supposed to do. She likes them and that is important. They seem gentle, caring, and they show up on time.
review users
Anonymous_176
November 03, 2018
They help me keep my house running when I am not able to. I like that they are friendly and helpful.
review users
Amy V
October 02, 2018
It was a relief to have someone with my mom when I couldn't be there. Everyone was very caring, compassionate, and sensitive to our situation.
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