SYNERGY Homecare - Blaine, MN

  • 9298 Central Avenue NE, Suite 202, Blaine, MN 55434
  • (763) 205-4440
  • 4.7 ( 96 reviews )
  • Home Care

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Description

About This Community
SYNERGY HomeCare is your Award-Winning Choice for Non-Medical home care for the Twin Cities Northeast Metro. We have been a Caring Super Star of Caring.com since 2021 meaning we have won their Caring Star award at least three years running since 2019. Also we were recognized as a Leader In Excellence by Home Care Pulse in 2019 and 2021. Those awards are achieved by only a few in the United States as a sign of dedication to providing the highest Quality Care for our clients. We have won Provider of Choice from Home Care Pulse since 2014, that is EIGHT years in a row, and Employer of Choice 5 years! We are THE top-rated agency by our clients, and an A+ Certified Rated by the HomeCare Standards Bureau since 2016 and A+ BBB Rated Business since 2014! We are the top agency in Minnesota.

SYNERGY Homecare is affordable, compassionate and respected home care choice for families who want to keep their loved ones at home rather than in a nursing home or assisted living facility. With over 125-years of caring for others, the management team is committed to the best possible care. Our AWARD WINNING, trained, dependable caregivers are available 24/7, year-round. We offer hourly up to 24-hour cares and you can count on our caregivers to enhance the quality of you and your loved one’s life by meeting a wealth of physical and emotional care needs, including:

  • Personal care, such as bathing, getting dressed, and ensuring personal hygiene and health at home Companionship, to combat clients’ loneliness
  • Light housekeeping, such as laundry and dish washing
  • Maintaining a safe home, ensuring adequate lighting and fully functioning smoke alarms, etc.
  • Medication reminders
  • Transportation to and from appointments
  • Scheduling physician visits
  • Attending physician appointments and coordinating communication between physicians, clients and family members, if appropriate
  • Monitoring clients’ adherence to medical orders and instructions, including reminders to take medications and exercise as directed by a physician
  • Meal preparation and grocery shopping in accordance with special dietary needs for conditions such as diabetes, hypertension or heart disease
  • Organizing mail, bills and other tasks
  • Access to a free medical alert system with a minimum of paid service hours
  • Our Unique "Make a Difference" Philosophy - Drives our CARE Team.

    “To make a difference in the lives of those who we bring support, comfort, aid and assistance, one client at a time, one act at a time, making sure their life is as fulfilled as possible with our help. To strive without reserve to make sure we are making a difference for them every time we visit.”

    Every caregiver has a Make a Difference pin to remind them that each visit is our opportunity to make a difference in the lives of those we support.
    ... Show All

    Reviews

    4.7 ( 96 Reviews )
    review users
    Jim P_6
    February 01, 2023
    They are the kind of people who are caring and willing to learn. I like the quality of the people overall. I like the service providers as well as the people in the office.
    review users
    Tammie W_1
    February 01, 2023
    They mainly made meals for my loved one and took her on lots of walks which she loved doing, but they would do some housekeeping every now and then even though they didn't need to such as vacuuming around. There were a couple of caregivers that were amazing with her and one that was with her for the entire time, which we all really appreciated, so we would recommend them for the amazing workers and consistent care.
    review users
    Anonymous_6358
    February 01, 2023
    I can leave the house and run errands and not worry about Ken. The girl we have now is really good with Ken but it took a while to find her through their system. I would like them to improve on scheduling and consistency of caregivers.
    review users
    Michele L_1
    February 01, 2023
    She helped me with my husband doing his exercise, and helps me with laundry and vacuuming. She gives me a break. We were very lucky with the first caregiver, she fit right in with our family.
    review users
    Jim M_44
    January 04, 2023
    They have provided the opportunity for me to be away from home. They are reliable.
    review users
    Theresa R_4
    January 03, 2023
    I would like them to have more availability for times. I want more openings for times for care. I would like them to have available people to replace caregivers if needed.
    review users
    Marlys C
    January 03, 2023
    They help me with housework. I like them because they help me, and they do exactly what I want them to.
    review users
    Kathy S_45
    December 02, 2022
    It really helps in getting through the week. I like the care I'm getting.
    review users
    Kathy L_27
    December 01, 2022
    It has made life so much easier for him. It has also taken a big load off of me. I like the follow-up that they do for Lowell. I think the housekeeping could use more training.
    review users
    Anonymous_6807
    December 01, 2022
    They took the burden of caregiving off of us. My husband and I work full time. I liked their professionalism and responsiveness.
    review users
    John K_54
    December 01, 2022
    They're really courteous and nice. They're on time and they have someone here every time.
    review users
    Edward Z_2
    November 01, 2022
    They make it easy for me to travel, and I know they are taking care of my dad. They are easy to deal with.
    review users
    Anonymous_6668
    November 01, 2022
    I don't know how long the caregivers are supposed to be here. They aren't perfect, and they're not really poor.
    review users
    Patricia "Pat" W_1
    I have trouble bending down to get anything, so when they come in to vacuum and stuff, that is a big help to me. I'd recommend them because the girls, when they are steady, learn where things are, and I don't have to explain things every time they come in.
    review users
    Edward P_7
    November 01, 2022
    My caregiver does all I ask and does it without giving me a hard time. They seem like a happy company and want to please me.
    review users
    Rick M_10
    October 06, 2022
    It helps my Rick go out and do things. They are constantly changing the nurses that come.
    review users
    Gail H_8
    October 03, 2022
    I look forward to Wednesdays because that's when I get my showers. I can do some things for myself, I'm just looking for help with the things I can't do. I would recommend them. They are a very good company. They should just inform new clients of any cleaning products/supplies that they should have to help the girls.
    review users
    Ornuma A
    September 01, 2022
    They try to step out of the way to help me and they reach out to you. They are communicative with the schedule and the client and make sure that everything is smooth for us.
    review users
    Gary W_8
    September 01, 2022
    My time frees up so I can run errands. The caregivers are very good. They are on time and they help with things.
    review users
    Gloria T_5
    August 01, 2022
    They help by scheduling the caregivers I like. I like the caregivers they sent.
    review users
    Jeff W_10
    August 01, 2022
    The do everything we ask them to do. My mom hasn't had any issues. I like the ability to get hours of care.
    review users
    Tom S_16
    July 08, 2022
    She only sees the caregiver once a week so there is not much of an impact on their daily life. I like that they are flexible.
    review users
    Karla R_2
    June 01, 2022
    They've impacted his life in every way. It's very helpful to have someone there 24/7 and to make him comfortable. I've liked most of the workers, and they accommodate us as best as they can.
    review users
    Pat H_15
    June 01, 2022
    They do a nice job of taking care of her and getting her dressed in the morning. The caregivers keep her engaged by talking to her. l like the people they have provided because they have been good. They are reliable and have always made to sure to provide a caregiver.
    review users
    Kay B_5
    May 06, 2022
    The provider has helped the most with having someone on call to be there. I like SYNERGY because they are very responsive and they are responsive to requests.
    review users
    George M_21
    May 02, 2022
    Generally the people they have sent out have been good. The communication with the office is often difficult.
    review users
    Ann G_18
    May 02, 2022
    The aides do whatever tasks that are asked of them. They are very responsive to our requests for changes in care.
    review users
    Anonymous_6053
    May 02, 2022
    The caregivers have helped the most by making my dad safe. When I have to leave, sometimes they are not able to cover the shift that I need. It's not very often, but I would wonder if they could have some more people available to cover the shift. For example, tomorrow they were not able to find someone to cover the entire shift, so I had to ask a friend to cover part of it. They don't have enough available people.
    review users
    John V_16
    April 01, 2022
    They help me out by helping me at home and also going grocery shopping for me. I like that the caregivers are very kind and thorough.
    review users
    Darlene M_9
    April 01, 2022
    It helps to have a CNA here for us. They are very good with follow-up on my questions.
    review users
    Anonymous_5939
    April 01, 2022
    I was introduced by the owner and the staff was helpful. They could have better communication.
    review users
    Marlys O
    April 01, 2022
    They help me with the activities of daily living. I like the person that I have.
    review users
    Anonymous_5849
    March 01, 2022
    It saves me from doing all the work. They have some very good people.
    review users
    Patty O_4
    March 01, 2022
    The services made a huge impact. The agency made it a positive experience because I was in such a nightmare situation in an assisted living. My dad was being neglected and abused. I was in a bad spot. We got in touch with Brian, he escalated everything, and I was able to bring him home. It was pretty dire. I liked that SYNERGY had a communication that was very good between the office and us.
    review users
    Anonymous_5631
    January 03, 2022
    They do everything, they come in and do what's needed. They made a care plan for Jack. We do have the same nurse and they work with me with scheduling.
    review users
    David_5
    January 03, 2022
    They helped with almost everything as I was not able to do it myself. I like the person they have sent me.
    review users
    Maddy D
    November 10, 2021
    Honestly, it's just more of frequency, which we haven't upped yet. I like that their employees care about my mom. They are very consistent.
    review users
    Valerie S_3
    November 01, 2021
    It is a difficult business to work with. I'd like to see more interaction with my caregivers. I'd like to see an establishment of regular workers.
    review users
    Brittany G_1
    They give better quality of life and companionship. They are very good with my dad and very personal. They go above and beyond.
    review users
    Susan K_21
    October 05, 2021
    It has relieved me of the job of walking with him. Sometimes it can be inconvenient because we go a lot of places and they come suddenly. They have been here when they are supposed to and they are dependable.
    review users
    Brenda C_13
    I don't worry about my dad on those days that they come. I would like more consistent caregivers.
    review users
    Kelly G_5
    October 01, 2021
    They always had people come out when someone wasn't available to come. There always someone available to answer the phone and they're responsive.
    review users
    Amy B_16
    October 01, 2021
    They bring me peace of mind and my mother is getting good care. They're responsive and their staff is kind and thoughtful.
    review users
    Dawn S_8
    September 17, 2021
    I could not live on my own without her, she provides me with encouragement and is very helpful. She is willing to let me do things myself till I ask for help. The caregivers are very consistent and the quality of care they provide is excellent.
    review users
    Anonymous_5210
    September 02, 2021
    When they come they let me get out of the house which is helpful. They could improve staffing and availability.
    review users
    Camilla J
    August 12, 2021
    Towards the end of care, the client needed help with bathing and dressing and such and that really made a difference, to have them there for that. We had a lot of flexibility with schedules and visits.
    review users
    Leora W
    May 07, 2021
    She helps me stand up, sit down, and walk. I appreciate the caregiver that helps me regularly.
    review users
    Joyce A_12
    April 21, 2021
    They make it wonderful, without them I would be alone and they help me fix the house and my hair. I was just recommending it to someone to my friend at the restaurant. I don't know what would I do without them, they are very kind to me.
    review users
    Regina_
    April 10, 2021
    My late mother was a client for many years with Synergy Homecare. The staff at Synergy were friendly, kind, caring, arrived on time and were respectful to my mom. The agency was responsive to my mom's requests in a timely manner. Synergy responded appropriately with sincere care and respect to my mom and to the caregiver in the rare times a caregiver was not a good fit for my mom. I appreciated how my mom's care was handled as I felt comfort and relief knowing my mom was in good hands with this agency. My mom utilized all the services the agency offers and I would recommend Synergy to provide all the services mentioned on their website. As my mom's health declined, Synergy was right there by her side to help care for her as needed. I recommend Synergy to others who are in need of care themselves or looking for care for their loved ones. Synergy is more than a business. Synergy truly cares about their clients and staff. The agency wants the care they provide to be a positive experience for everyone.
    review users
    Tom G_8
    February 09, 2021
    Each one was different. We did not realty need them so the help was fairly minimum. I like the availability. They went out of there way to get somebody here when I needed it.
    review users
    Patricia P_3
    January 20, 2021
    Having the girl come and help me take a shower is the most important thing but she does many other things to help me stay in my own apartment. I've been with them and I've always been satisfied with their services.
    review users
    John M_48
    December 05, 2020
    They provided safety and security. They had personal interaction.
    review users
    Rosalie H_1
    October 07, 2020
    They have met my requirements for the times. The service that I am getting from the owner and the staff is what I like. They do an outstanding.
    review users
    Lorrie M
    August 06, 2020
    I like the caregiver's general demeanor and ability to react in a positive and friendly way. They are responsive and every person they have sent out has been good at their jobs and personable.
    review users
    Caroline B_1
    July 28, 2020
    I don't know what I would do without them. They're trained in providing Alzheimer's care.
    review users
    Dorcas W
    June 15, 2020
    As they finish one project, they go to another. They do not stop and ask you what to do next. They work so thoroughly.
    review users
    Judy S_26
    May 23, 2020
    I like how they do the household work. I like the people they send.
    review users
    Anonymous_3651
    April 23, 2020
    When she was here, she was great. She helped me with cleaning and running errands. I liked the caregiver that they sent.
    review users
    Eunice J_1
    April 08, 2020
    The fact that they are taking care of my father because I can't is very helpful. I like the caregiver that they matched up with my dad.
    review users
    Joy S_2
    January 20, 2020
    They do my cleaning and I like that. I have a walker, and I can't get around that fast. I like that they are on time and they do the things I want them to do. I have never had a problem with them at all.
    review users
    Shar M
    December 06, 2019
    He has chemotherapy and radiation. He still needs tube feedings, and until we are done with that, this is all we can do. He won't be much happier until after that is done. They come, and they are on time. They help me with things.
    review users
    Kristina L
    November 19, 2019
    They help her bathe, make her bed, and make her feel comfortable. They are prompt when they say they will be here, and they offer to do a lot of things while they are here.
    review users
    Pam B_5
    September 11, 2019
    This one gal that we had was amazing. She brought joy into my father's life. She took some of the burden of keeping the house in his area tidy. She would do things that I didn't even ask to be done. She would just see it and do it. I think they need to train the aides that come in a little more. They're not there to be a nurse to a client. They are there to help with the whole aspect of the house.
    review users
    Jeff D_2
    July 23, 2019
    SYNERGY HomeCare allowed her to stay at home. I liked the people I worked with, and I like how prompt they were.
    review users
    Faye S
    May 17, 2019
    They help him with exercise and getting him out once a day. The quality of the caregivers that they are hiring needs to be improve.
    review users
    Tina H_1
    March 21, 2019
    They are coming once a week so far. They do what my mother needs to have done throughout the hours, and it is enough to where it is not overwhelming for her. She looks forward to seeing them, and we will probably use them more in the future. They are always on time. My mom really likes them, and that is what counts the most. I always know what they are doing, and there are never any questions.
    review users
    Sharon B_4
    March 21, 2019
    I was satisfied with the services. I liked the friendly caregiver.
    review users
    Jane H_5
    February 26, 2019
    I was really uneasy the first time that I left him, but I thought it was heaven sent and couldn't believe how incredible the care was. I can't tell you how impressed I have been. When I need extra help, Synergy is the only place I would consider because they are incredible.
    review users
    Mary W_18
    December 11, 2018
    It was able to keep my mom in her home for another year before she had to move. It freed up a little of my time to know they were taking care of her. They were very reliable.
    review users
    Gordon O
    October 30, 2018
    They show up on time and do their job and sometimes go above and beyond. The company is very responsive and quickly responds to changes.
    review users
    Maxine P_2
    October 12, 2018
    They relieved me from doing some chores for my husband, mostly bathing. They also took care of some small household tasks and they kept him in the home. They were professional and personal. They seemed to care about my husband as a whole. The owner even visited my husband when he was in the hospital, and the caregiver did, too, even though she hadn't worked with my husband for a while.
    review users
    Esther A_1
    October 11, 2018
    They provide me with comfort. They show courtesy, they are understanding, and they are loving.
    review users
    Jean S_2
    September 14, 2018
    I want them to charge less. I've fallen a couple of times in the bathroom, so that's why I need her. She does what I need.
    review users
    Chris W
    September 14, 2018
    They helped her with daily living skills. I didn't have to clean up my mother and take care of her bed anymore.
    review users
    Anonymous
    August 21, 2018
    They help my loved one with their daily functions. It is not a thing to come up in conversation, but I would recommend them.
    review users
    Nan R
    August 10, 2018
    They were able to make life easier by giving us care that we could trust. I knew that care was good. I appreciated that they were very receptive to our needs. The owner was particularly outstanding. His heart is in the right place and he really wants to run a tight business, which came through for us!
    review users
    Mary C
    July 12, 2018
    The services are a godsend. I really like them. They are efficient, they are on time, and they do their job.
    review users
    Kathryn (
    July 12, 2018
    We really needed someone to come in and help my father with bathing. His condition has progressed, which means that he can't do some things for himself. When my mother or other family members would help him, he would be put off, but they have been very professional and helpful about everything. They are very friendly and they gave more information than any of the other home health care agencies that we interviewed.
    review users
    Kelly H
    July 12, 2018
    I feel confident that she is being taken care of. I don't have to worry. They could have more communication because I don't really know what goes on at SYNERGY HomeCare. I like the fact that they try to give me the same caregiver everyday. That helps my mom.
    review users
    Marvin R
    June 26, 2018
    They helped her by just taking really good care of her by feeding her and keeping her comfortable. I like that they worked very hard to provide consistency by sending the same caregiver every time.
    review users
    Mary D
    June 12, 2018
    We liked knowing that someone was there for him so that we weren't worrying about him. They are very friendly. They came out and assessed the house.
    review users
    Barb P
    My mom is more interactive because of the services. They did a good job at matching a caregiver.
    review users
    Shirley A
    May 23, 2018
    It's great to have someone come in to help with my bath and whatever else needs to be done. They're very reliable people, and they're very good.
    review users
    Mary Ann O
    May 21, 2018
    It has helped me out a lot. She doesn't wait for me to tell her what to do and that means a lot to me. I had a woman here that I was scared of. I had the company get rid of her and I need to know if she got fired or not. But, I have good caregiver now.
    review users
    Jocelyn A
    May 10, 2018
    I think it's all about the consistency again. I think my parents like one caregiver better than the other. Maybe they could have more consistency.
    review users
    Ginger R_2
    April 23, 2018
    I think that they are so personable and the owner came out and explained everything. It was a really nice, warm feeling. When I'm not home, there's no one to take care of her. So when I leave, it helps tremendously to have someone here to take care of her.
    review users
    Kathy H
    March 20, 2018
    I'm not here when the caregiver comes, but I leave a list, and the caregiver does what I ask. The services help so that my loved one doesn't sit by himself for four or five hours. It breaks up his day for him.
    review users
    Carol S
    March 15, 2018
    I didn't look into it for the price. I don't know if there is a cheaper alternative. I have only used the services twice and the same caregiver wasn't available.
    review users
    Amy C
    March 09, 2018
    We used them before in my family, and they are flexible and the caregiver that primarily came to the house was very good. They took care of the needs of my mom so that we didn't have to. They did the cooking so we didn't have to stop by every night. They more or less took care of my dad too, because my mom couldn't take care of my dad anymore.
    review users
    Mary B_39
    January 24, 2018
    I liked that the owner came out the same day to do an assessment. There services was a life saver
    review users
    Judy
    They've been fantastic because of their level of care and interest in the people that they care for. They're very thorough and very positive. I've not run into any problems. The care is on an as-needed basis, and I have nothing negative to say about anyone. When I need to be away for something, like a funeral or wake, they're there when I need them.
    review users
    Linda N
    December 14, 2017
    SYNERGY HomeCare's management is easy to work with. SYNERGY HomeCare took care of my mother 24 hours a day, which took pressure off my and my sister.
    review users
    2017AnonymousHCPdzm
    December 12, 2017
    I would recommend SYNERGY HomeCare because they have an hour minimum. SYNERGY HomeCare has made life easier by helping the client with the medical care they need so they can stay in their apartment.
    review users
    Harriet S
    November 17, 2017
    SYNERGY HomeCare is very flexible, dependable, and the aides that we have gotten have been outstanding. SYNERGY HomeCare has helped us tremendously, especially with baths.
    review users
    Betty M
    I like my caregiver, she's very helpful and I look forward to her coming in. These services have made a fantastic difference. All the things that I no longer do are now taken care of.
    review users
    Darrell H_4
    October 25, 2017
    I haven't had any problems with SYNERGY HomeCare. Sometimes the caregivers match up and sometimes they don't.
    Show all 96 Reviews
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