Home Instead - Mendota Heights, MN

  • 750 S Plaza Dr, Suite 209, Mendota Heights, MN 55120
  • (651) 747-8722
  • 4.6 ( 8 reviews )
  • Home Care

Related Costs

Description

About This Community

Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Reviews

4.6 ( 8 Reviews )
review users
MC M
July 22, 2021
My father receives home care twice a week. Help with bathing, soaking his feet, and personal care, laundry and house keeping service. They arrive on time and are dependable. The caregivers are very professional, friendly and feel like they are part of the family. The agency has been very responsive to any request and are a great partner in my fathers care.
review users
Nonea
July 21, 2021
Our caregiver is always on time and has never missed a day of work with us.
review users
Kirk L
March 02, 2021
During the course of one week we only had one person come in twice. Otherwise it was a revolving door of different people coming in and out of the house three times a day. The caregivers were all very nice people and seemed to genuinely care for their clients. After a week of this my parents didn’t want all these people coming in and out of their house anymore and so we had to stop the service. However, because of the one week cancellation clause in the contract we had to pay for a full week of service that we didn’t use. $4,000 down the drain.
review users
JeanM_02
March 24, 2019
Would highly recommend. Their caregivers are carefully screened, and chosen. There is good communication from each department. They strive to keep on improving and finding out how to meet their client's needs. Caregivers share information and tips with each other in regards to their clients. Overall, I feel that they are seriously committed to caring for elderly people that need some help. They are wonderful with family members as well - and with all different personalities that they face. Excellent caregivers, and just very wonderful people. Great company.
review users
Gwynn Pepin
September 25, 2018
I am so impressed with the caregivers who come an spend time with my Dad! They are all so very nice and compassionate. I appreciate that the communication is so easy with family room app too !! I have already recommended you to two other families. Thank you for everything you do. I know my Dad is in good hands with your care givers.
review users
slc395lfc
December 20, 2017
I can't think of anything else, except they seem to do it all willingly with a smile on their face. And nice talking to each one.
review users
Mom's Favorite Child
The customer service is excellent. With my first phone call to inquire about services, Jim addressed every question and concern I had. When my mom and I met with Tracy for a consultation, she was extremely knowledgeable and again, answered every question and gave us all of the information we needed to make an informed decision. And the care providers are wonderful. All of them have mentioned how much they love working for Home Instead. Barb and Amanda are Mom's regular caregivers and she just loves each of them. Prior to her services, my mom was always struggling with her health and often was depressed. She has bounced back significantly in the months since she started receiving services. I have so much more peace of mind than I ever had in the past year about my mom's well-being.
review users
jy
My experience has been with one provider for household help. She's been just great!
Show all 8 Reviews
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