Right at Home Mid-Michigan

  • 1035 Charlevoix Drive, Suite 300, Grand Ledge, MI 48837
  • (517) 622-1472
  • 4.5 ( 81 reviews )
  • Home Care

Related Costs

Description

About This Community

Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

Custom Care Plan

We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

Caregiver Training and Care Supervision

When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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Reviews

4.5 ( 81 Reviews )
review users
Anonymous_7020
February 15, 2023
They give me a break, so I can get to work. The person that comes out is excellent.
review users
Eugene F_3
January 23, 2023
He enjoys getting out and spending time with his caregiver. They follow up all the time, and they take care of my brother.
review users
Louann G
January 06, 2023
They are timely and pleasant people to work with. I can get out and do things I need to do. They are very friendly and helpful.
review users
Kermit K
December 20, 2022
They are usually on time. They can't always control their personnel. We have had issues with scheduling.
review users
Robert T_21
December 05, 2022
They take care of my father. I like the workers.
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Ernest K
December 05, 2022
They bath him, dress him, feed him and all his others needs. Right now we have settled in on a couple of ladies that we like because they work well with us.
review users
Marilyn R_5
November 07, 2022
Kelly is my caregiver. She takes care of everything for me. She's going to the store for me right now.
review users
Paul B_27
October 21, 2022
They have made it positive by having wonderful people who pay attention to my needs are and do whatever they can to make sure my needs are met, which makes my life better. They are so good with their scheduling. The caregivers are wonderful people.
review users
Robert M_62
October 13, 2022
They have helped the most by getting him socialization. I like the girls that come out, they are good with him.
review users
Anonymous_6593
October 06, 2022
The provider has helped him the most in keeping him company. I like that their staff was great and the communication from the office was excellent.
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Janet R_5
September 16, 2022
She helps me shower and do cleaning that I can't do because I have a walker. I like that they have caregivers do more than even what I ask.
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Frank C_5
September 08, 2022
They have helped by cooking for me, cleaning for me, and with my bathing. I like the people they send, they do a good job, they're very friendly.
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Larry M_24
August 10, 2022
They strengthen my muscles. They are very thorough.
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Don H_8
August 03, 2022
I don't have to worry about him being by himself because they are here while I watch my grandchildren. I like the caregivers that they sent out because they are good with providing the care services for him.
review users
Anonymous_6288
July 13, 2022
They help with things like making sure that he is comfortable. She takes him on walks and watches tv with him. She talks to him and is a good companion. They are doing a good job so far. I am not sure what they could do better, we have not been with them that long.
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Anonymous_6329
July 13, 2022
They help her with exercises every day. We really enjoy Rhonda.
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Marilyn T_7
July 06, 2022
They basically just give me a break from time to time. I would like if they improved the communication overall.
review users
Anonymous_5227
June 10, 2022
They go above and beyond what they have to do and they are very good people. I can relax when they are here. They are very personable and they work hard.
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Patricia F_11
May 05, 2022
The caregiver has helped the most by giving me time to get away. She does anything that my mom wants her to do and she does things for both of us. I like that I have had the same person for about a year and I love her.
review users
Karen G_21
May 05, 2022
The client really enjoys the caregiver that he has come in. She just goes in and takes care of business like it was her own home and I know my dad really likes that. I like that they are really easy to work with and they really do a nice job.
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Anonymous_5976
April 06, 2022
They do the vacuuming which I can not do and the floors around the house. I've only had this girl twice, and I only had another girl one time.
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Anonymous_5863
March 18, 2022
Right now I am trying to get my house together and I don't always have someone there. I would recommend them so far because they would come every time they said they would.
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Margaret S_38
March 03, 2022
I'll be scared when the services are over. I would like to see them have more qualified workers.
review users
Anonymous_5804
February 17, 2022
My caregiver is sometimes careless with the cleaning. It's not always, but it's sometimes. The woman who answers the telephone talks very fast. I can't get a word in and I can't express myself. She has an answer for everything, and she is always right. I am having problems with that. I don't like calling a place and having somebody be so negative and so domineering.
review users
Barry H_3
They've made the experience positive by helping out around the house. I like Right at Home because they have compassionate caregivers.
review users
Jackie B_11
December 06, 2021
They helped with things like cleaning. They helped with laundry. I like that they are easy to reach.
review users
Judy B_26
November 17, 2021
The lady that came out stayed all day and seemed to do a good job. My wife liked her. They stayed with my wife when I had to go do something.
review users
Anonymous_5390
November 08, 2021
They refunded the money in the deposit, so that's good. I didn't think they had good communication between the workers and management.
review users
Alexis W
November 03, 2021
It was very helpful to know that someone was coming into the home when we weren't them. The problems we did have were out of the agency's control. They started the services very quickly. They also are great communicators.
review users
Linda C_33
October 20, 2021
I think they did what I wanted them to do. We didn't have any issues. They made it positive by making sure she was there, by getting her breakfast, and checking in on her. I liked that they were dependable. My mother enjoyed the company. It was a good thing.
review users
Richard M_35
October 06, 2021
The caregiver is congenial and does what I ask them to do. We have a really nice person that comes out.
review users
Mildred M_5
September 25, 2021
We need to be on the same page about my care. They need more people to help participate in their care.
review users
Ted K_3
August 05, 2021
They helped most by giving me time away and giving him someone else to talk to. They were easy to get along with and understanding.
review users
Marilyn S_17
July 26, 2021
They sent us Candy, an excellent provider who takes care of Marilyn. If they receive the caregiver, Candy, everyone will love her. She is fabulous.
review users
Shirley P_2
July 15, 2021
They change girls if you are not happy with one, and they will work with you until you are happy. They are very flexible in schedule.
review users
Thelma B_3
May 27, 2021
The ladies watch my mom. My mom depends on them being here. I have been liking them. They are very attentive to my mom and her needs since she has dementia.
review users
Michael H_21
May 10, 2021
They helped me with a lot of things. It's taken some stress off me. I don't have any problems with them. They do everything they can to help. They don't hesitate.
review users
Lee F_2
April 28, 2021
They help find professional caregivers. I like that they are supportive to my family and they are professional. They are usually on time.
review users
Caroline G_2
April 08, 2021
They have helped by providing peace of mind and an extra pair of hands to help out. I like that they were able to find a caregiver that fit very well with her needs.
review users
Catherine M_18
March 16, 2021
I would like more of them, they should have more hours with us. We have very little time with them. They are here on time and do what they are asked to do.
review users
Robert J_13
March 10, 2021
She came an extra day to help get them in when they got Covid. I don't live with my parents, so knowing someone comes in to make sure he gets a bath is extraordinarily relieving to me. They can get to an appointment if I'm not there. We've been very pleased with the care. She's been extremely helpful with showers.
review users
Roberta
March 07, 2021
We're currently using Right at Home for my husband's care. They've been here three times, and I've been with them for three weeks now. The caregiver provides companionship, does light housework, and prepares his meals as needed. I have medications for him when I'm gone, and I've labeled everything, so she just makes sure he takes them. She doesn't administer them to him because I already have them labeled. She just tells him when it's time for him to take his medicine. She is also right on time. I have never had any problem with her.
review users
Wendy G_1
February 05, 2021
They help me get into bed at night. The caregiver does the housework for us, she even lives with me all the time.
review users
John A_26
January 25, 2021
They gave us who we wanted to be the caregiver and cooperated with us. I liked that they hired a young man that we recommended and he was good with him.
review users
Jerome F_1
January 18, 2021
Some of the staff need more training. They need to know how to redirect him. We have liked the caregivers. They have some good caregivers.
review users
Russell S_8
January 07, 2021
They don't have anyone available for the hours I need.
review users
Susan M_32
December 09, 2020
I can't get up without their help. They provide me with well trained people.
review users
Jerry R_7
December 08, 2020
My quality is much better now, the place almost looks nice. I am receiving services three days a week and it isn't enough time. I do get around and cook for myself and dress for myself, so I would prefer to have more space between my visits.
review users
Patricia R_9
December 08, 2020
I feel like they really do care about me. They could give me more information about the care that they are doing for me.
review users
Sandy C_6
November 12, 2020
They have been able to fill gaps in our shifts in the care for our dad. The daughters can remain daughters and not be caregivers. They are very courteous. The caregivers are all very caring.
review users
Laura P_7
October 27, 2020
She takes care of the steps for me. They are very friendly.
review users
Janet S_13
March 27, 2020
She was here with my husband so that I could go out and get groceries, run errands, and do things like that. I liked the person that came here to help us out. She was wonderful.
review users
Angela P_6
March 11, 2020
They should require more workers to be there. They lack communication.
review users
Anonymous_3301
February 19, 2020
I have dementia so they help me keep on track. I like everything about them. The individuals who come to my home are very caring.
review users
Debbie O_5
January 15, 2020
She enjoys the interactions with the girls, and they also provide meals for her as to my request. They cooperate with pretty much whatever I want to have done, and they also are timely. They're reliable.
review users
Anonymous_42
January 15, 2020
Everything was fine. They were prompt and understanding about my problems. The caregiver was great. They were very efficient.
review users
Patti S_2
December 23, 2019
It lets me continue to get out and work. There are very few times where I'm not able do what needs to be done. I have multiple times. I did some caregiver reviews, and 4 of the ones I reviewed got nominated for employees of the month.
review users
Patricia (_1
December 11, 2019
They keep changing what we were told when we hired them. Before, they were just going to give her medication and be there for a half hour in morning and a half hour in the night. Now, we are getting charged for showers if she takes one and if they take her garbage out, which she has never asked them to do. They just to do it. We don't trust one of the people at all. There are several people, but they are easily accessible. If I have a problem, they are easy to contact.
review users
Margaret N_6
September 05, 2019
They go get my mail for me. Some of the girls could offer to help more.
review users
Anonymous_1025
August 20, 2019
They provided companionship. She was an outgoing and chatty person, and Ann is very social. They were very efficient and gave her the same caregiver throughout the time. They were on time.
review users
Audrey H_1
August 20, 2019
What they did was very good. Everyone was polite. They did the job adequately. I didn't deal with it so much because my daughter set it up. They were fine. I liked their care. They were adequate.
review users
Shirley S_13
July 25, 2019
It is nice to have someone standing by and watching out for me. They are a very caring company that cares about their customers, and they are prompt. They hire very nice people.
review users
Tracy R_1
July 02, 2019
I'm able to go to work. They're great company for my dad. The girls are great. They've got good personalities. It's made my life easier. I like everything. The scheduling is good, they work with me, and the girls have been great.
review users
Ruth H_1
May 28, 2019
They give comfort and company for my mother. The caregivers have been great so far.
review users
John D_1
April 02, 2019
They have helped me when my back is hurting with the household chores. I like it because they take me grocery shopping.
review users
Gwen K
April 02, 2019
Everyone is very cooperative and very anxious to help me to do anything I need to have done. Everyone is always very happy and smiley. They want to help me out.
review users
Ted L_3
April 02, 2019
They help with my loved one's care like giving him showers and helping him to the restroom. They will also do other things for me if I ask them. They are very good with taking care of my loved one and doing what I need them to do. They are just very good.
review users
Katherine G
March 20, 2019
At the beginning, she needed it, and then as time went one she didn't need them as much and it became average. They were dependable and seemed to send really nice ladies to sit with my mom and play cards with her.
review users
Virginia S_4
March 05, 2019
I am not used to having help around the house and I have had to adept to it. It is a new phase of life for us. They have sent about eight or nine people and I would like a little more continuity than that.
review users
David F_3
February 05, 2019
They give him better care than I could give him. It gives me a lot more freedom.
review users
Geraldine C_1
November 13, 2018
They help the most with the housework. They are available to adjust their schedule.
review users
Gloria B_5
October 05, 2018
They have helped us the most because she does a lot of things for us, and that is what counts. They are very professional and they have good help. We are satisfied with the person that they send.
review users
Jennifer D_4
October 04, 2018
They take care of my mother who is bed bound. They communicate with me if the caregivers can't be there or if they're running late.
review users
Cathy M_3
October 01, 2018
My interaction was only via phone. My mother was very comfortable with the staffing that they had there. She is very private and it is difficult for her to adjust, but she was very much at ease.
review users
Robert R_21
September 26, 2018
It gives me a chance to get out and have a life of my own for the day. It gives me some freedom to do what I like to do. If your caregiver can't make it, they will find a replacement, and if you don't like the person, they'll send another.
review users
Lizet H
September 26, 2018
If it wasn't for the caregivers, I would not be able to go to work. It is a very personal choice. What works for me may not work for others. I would recommend them, but it is their personal choice.
review users
April D_1
September 26, 2018
There were two times where a person didn't show up but they did resolve it and said that she wouldn't come out anymore. We had recently had some concerns with a person that is showing up and calling off late.
review users
John S
August 02, 2018
I don't even know where to begin, it is just my every day life. They seem to be good with the girls that they send out.
review users
Jack9
April 17, 2013
We are very pleased with the services provided. We appreciate all you have done for us.
review users
Clare2
April 11, 2013
Our care giver is outstanding.
review users
sapesch
December 06, 2012
I am a very satisfied client of Right at Home, Lansing, MI. I only have about 10% of my vision and it all happened within the last year. I was very depressed and alone and felt very isolated. My two caregivers from RaH have been a blessing. They take me to doctor's appointments, shopping and even out to eat. They are both very caring and have wonderful upbeat dispostions. They have really made a terrific difference in my life. RaH is very easy to deal with and very flexible I think everyone with a problem that keeps them housebound needs a RaH caregiver.
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