Home Instead - Southwest Oakland County, MI

  • 31102 Haggerty Rd, Walled Lake, MI 48331
  • (866) 472-0530
  • 4.6 ( 10 reviews )
  • Home Care

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Description

About This Community

Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Reviews

4.6 ( 10 Reviews )
review users
Latonya
November 13, 2022
I am a client of Home Instead. We have only had it for about a month now, but I can tell you that it is pretty good. The individual that comes to see my mom is very helpful. My mother has really grown attached to her. At first, we thought my mother wouldn't want anyone coming here. So far, we haven't had a problem with the lady bathing my mother, helping her get around, and doing some stuff for my dad. I would give her a very high rating at this point. So far, we haven't had any issues with it. We are only doing 4 hours a day for three days a week. We were quite content that the prices they were charging were comparable with some of the other facilities that we looked at. This particular facility said they had people who understood dementia and how to care for dementia patients. The individuals that they're sending out are older, so I know they have that experience that we were looking for. They do the bathing, and sometimes they help feed her. When she gets in the mood, she can feed herself. For my dad, they do cleaning. They do the laundry, clean the floors, and help them with some of the household duties. The caregiver is very nice. She is patient and understanding. Our primary concern was that my mother would not be receptive, but she enjoys this lady's company. They have a good relationship, and I think it has only been about a month. The individual has established a good relationship with my mother and my dad.
review users
Ann Marie Rosa
March 27, 2019
Thank you for all you do! Excellent care for my mom.
review users
JaiRenee
October 08, 2018
The staff is always prompt and very respectful. Home Instead is very sensitive to our needs and immediately addresses any issues or concerns. We have recommended them to our friends who has also been very pleased with their services. If you need home care for your family member you could not do better than Home Instead.
review users
jmencpa
September 19, 2018
Flexible with schedule and tries to have consistent staffing. Terrific personnel. Just wish overnight hour costs were discounted from daytime costs. Clearly a difference in level of care/demand.
review users
Abandoned in Michigan
June 24, 2018
We were dropped as a client without warning by Home Instead of SW Oakland County, Michigan after three months of once per week (3 hours per visit) of caregiving services. The franchise owner informed me that because housekeeping is not their core service and one day per week is below their weekly minimum requirement (which I was never informed of), they were no longer able to provide caregiving services. No option was given to increase the visits. This leaves me in a difficult position of being without help, and leaves my mother feeling sad and abandoned. Therefore, based upon this experience, I cannot recommend using Home Instead’s services.
review users
Kyreeone
March 02, 2018
Jeanne and her staff are amazing. I live across country from my Mom and they keep me well informed about what is going on with her. Any changes and they give me a call. They are kind and caring and my Mom loves them too. And if you knew my Mom you would know what a compliment that is!
review users
Jourdan
December 27, 2017
Good communication. Significant efforts to make things go smoothly.
review users
Pat Battersby
My Uncle was assisted in the most loving and kind ways by Home Instead.. The Owner, Nurse and Caretakers were exceptional. This is not to say that there weren't bumps in the road. In fact, as issues arose, we were attended to immediately and with the utmost care and concern. I highly recommend these wonderful folks. I would use them again without a moments hesitation.
review users
SMH
August 07, 2011
Home Instead provided competent and compassionate care for both of my parents, Jim and Mary. Although willing, my 5 siblings and I realized that with our 'real-world' schedules, we needed help to care for each of our parents as their health and needs changed. We looked and found Home Instead, who treated my parents as though they were family. Shannon Wygant took a special interest in ensuring my parents and all of us were content with the caregivers, and every-so-often stopped by to check-in. The caregivers took the extra mile to not only help with meals, housekeeping, but created activities suited to each of my parents--------instead of letting them stare out the window or at the TV. All of us kids rotated weekends to be with our parents, but our minds were at ease knowing the caregivers from Home Instead were there---during this part of my parent's life and our lives it could have been more stressful than it was as letting go is not easy. A huge THANK YOU to Home Instead for the competent, compassionate care and the integrity of all involved in the organization. Sue, on behalf of John, Maureen, Peg, Jim, and Mary
review users
Roger J
August 03, 2011
This company took care of my 2 aunts for over 8 years.The care they recieved was the best that anyone could ask for. I was living in Tennessee at the time. The caregivers became part of the family. I slept good knowing that mt beloved aunts were getting the best care and LOVE on earth. If you would like to speak to me leave your number at Home Instead and I will be glad to answer any questions you may have. Roger
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