They understand my husband's needs which allow me time to do other things. I have had some inexperienced aides.

I did not have to worry about my husband being taken care of. He really liked the people that came. They did everything that he asked them to do. The workers that we have had come were excellent.

The caregivers were eager to help and not lazy. Some of the staff are terrible, some are nice. They also didn't set up their staff very well.

I think that all of the people are really good. They helped me with every day things that I can no longer do. They never provided the 13 hours a week I really needed. I think they have a hiring problem.

The caregivers helped me the most with cleaning the house and helping me brush my teeth. They were kind, they were patient, and they did a great job.

It has helped me a great deal. They have been wonderful to me. I like how efficient the caregivers are. They are easy to deal with and they have great personalities.

They help me shower. The scheduling is not good. They do not have experienced staff.

They could influence their caregivers to be vaccinated. They are very easy and respond quickly.

They help in cleaning my house. The aides are helpful.

They've been pretty good. I don't know. I think they are having staffing problems right now. We've been short on visits.

I don't have to do the things that they do, which I can't do by myself. They could hire more people.

I am in a wheelchair, so they help with just about everything. I like that they are willing to do just about anything for me. I like that they are always on time and the people I have interacted with are fabulous.

Everything is smooth. It's unusual. They come in and do their job. I feel great about them. They're outstanding, I have no problems with them. The individuals are clean.

They have been a great service to us and very good for my mother. They are very personal and they really care about making sure they fit the caregiver with the right clients.

They take care of her daily needs. I like that they engage with her and are personable with her. They treat her like family. I like that everyone who comes out knows what they're doing and takes good care of her.

They are all pleasant and I couldn't ask for anything more. They have 100% improved my life. I've been very happy. I have had three different workers come that go above and beyond what they have to do.

There wasn't a lot that they could have done, it helped my husband and I. I like that they called me back and they had staff to help.

They could listen to the patient. They could get somebody that could follow directions.

The service I had was better than the office staff. They have good people working for them.

It's great companionship. It's great to see someone and talk with them and they help me do things that I can't do. They run errands and take me places as well. They also help cook for me because that eliminates the danger of falling on the stove. It depends on the work right now. I love that they give us 24-hour notice. They assign us the same person very frequently. I would recommend this company to any veterans because I am a disabled vet and they do a great job. I am very satisfied with everything they do for me.

It has really made my life easer by doing the jobs that neither of us can do anymore. They do the dusting in places I cannot reach. Our experience have been really positive. We have had no problems with them so far.

The agency is helpful by having consistent care. I like that they provided good quality of care, they are knowledgeable, helpful, and self directed.

I like that they tell me when they are going to come. I like that they help me clean.

They could have the people be more aware. I don't know if it is the agency over all. They need to be more aware of what the clients need. The people need to be kinder to the clients.

Overall, they are able to take good care of her. She is very particular about things. They have been really good to us.

Their staff has been prompt in coming in and doing whatever I need done. I appreciate the courtesy that they give me. I think they're really good people.

They made it possible for me to get out and do other things. They could have improved by being at our home the says that they said that they would. They also canceled a lot because they couldn't get people to work.

When I shower they make sure I don't fall. I like that the caregivers are good. They helped me hem some pants.

I needed them to have more initiative. I feel like they need to make sure that we have a consistent caregiver. It was hard to constantly not know who was coming or when or what gender.

They brought me so much happiness. I live alone and I have my cat, but I'm very sad most of the time I cry a lot, and when they show up I don't cry anymore. I would definitely recommend them. There were a few that came through that were very together. They really did a good job.

They have helped by providing companionship for Inez. I like that they have tried their best to have people with Inez during the specified times we need them.

They need to get there when they are supposed to get there. They need more help.

They have sent me a good caregiver who is able to help me. I like that they are prompt to send someone out to me.

It varies a little sometimes. They help me with general housework. They are well mannered and seem to enjoy their job. I like that they are very reliable. I would like if they could send me a digital copy of the bills. I would like to be able to pay the bill online. The mail system is not very efficient. Sometimes they say that I have not paid but it is just slow to get updated.

My mother-in-law's whole demeanor has changed because of the services. She is much more positive and has someone to speak with. The staff is all very pleasant and the services have been very beneficial for my mother-in-law.

They helped by providing needs and accepting critiques. I liked that it felt like actual home care.

Right now my husband is getting hospice care as well and I need to pay attention to him. The person comes in and does the work I would have to be doing otherwise. They should schedule their clients out further, they should schedule their employees so they can know what happens throughout the week.

There is nothing worse than not being able to do stuff, and they are always here to do stuff for us. They are very personable and good workers. They did everything they could to help us.

They are nice professional people. It is not the staff, it is not the people that they sent, it is the owner. I think she is not doing proper training and not paying them enough. I think the owner is doing a great diservice to the company since they are not getting enough and paying enough. I have to do the work to cover for them and others have had to come in for them. We have not had enough caregivers to do what is needed.

I think for my mom it's about average because her needs are always changing. Every person that has come to do stuff with my mom has been very good. They are quite confident and engaging. They do a great job.

The caregivers are really good at handling my mom's ups and downs. The people that come to my mom's house are really good.

They are doing what they are asked to do. They listen and do the work. I do not get them often enough.

The last 4 days I have not received any care. They need to have more people staffed. I would like to see their scheduling improved. They don't let me know until the evening before.

It's the scheduling I have an issue with. I like the caregivers themselves but I don't like the scheduling.

The agency would call and say that they can't have anybody come on the day that I wanted. It wasn't very convenient. I wished that the agency had one person to come.

They can be more efficient with putting on a mask properly and tight. They were able to help me with my breathing.

Having to talk to multiple caregivers and show them everything is very time-consuming. The first four times they were hit or miss. They don't send the same caregivers.

We haven't used them much. She keeps sending them away, which means that they're not that great. They could improve their communication in the office.

They could make the appointments and stand by them. They should jump around to change it. They make an effort to provide me with the help that I need.

There are different girls that come each time. Brandy does a really good job and there are others that don't do a good job. I would be likely to recommend them but they could have better time slots for the patients. Each time they're supposed to be here is a different time.

They accompanied me to my appointment. They are very professional and I can trust that they will be here.

We need someone coming in earlier in the day. These hours are too late. They need to have someone available all the time.

They could have more people available. The care she has gotten so far is really good. My mom has dementia. We just need them here for her.

The caregivers could be more professional and take more initiative. They could improve their communication between the case worker and us.

In the short time we had them here, she had lots of different caregivers and that was not right. It added more stress to her, so it did not help. They could of assigned just one caregiver to the client.

They can show up on time and continue coming in. They need to send the same 2 people consistently.

They could be more helpful with the scheduling. They could give me their scheduling.

I can't vacuum, they don't show up. I can't depend on SYNERGY HomeCare. I have an oxygen cord, and the vacuum cord gets tangled up with it. I need someone to help me. They didn't show up when they were supposed to. I had to make multiple phone calls, it's been many days where they don't show up.

One caregiver wouldn't leave until another came to replace it. The employees are very kind and always happy.

They are there when family can't be there, which really helps us out. It is a relief. They are on time and everything we set up has been great. They go above and beyond to get everything done.

They would be better if they maintained staffing consistency. I have a good working relationship with them and if I have questions they are responsive.

It freed up my time to go to doctor appointments. I liked that it was friendly and helpful.

I like that some of them are pretty consistent about seeing him. I wish there would be more consistency with caregivers.

I was able to trust my last two aides because they were compassionate to my husband. It made it easy for me because they were quick to learn and did what I wanted them to do. They tried to support my husband as good as they could. We have a great relationship with the aides.

They home sit and they let me live without me having to worry about it. They could ensure the honesty of their employees.

It is very helpful because the ladies are all so nice. I am a third-time back-surgery patient and have to get injections in my spine and it is such a relief off of me. The schedule is messed up. I think my loved one is getting the leftovers of what everyone else's schedules have. They said the first week would be chaotic, but we are four weeks into it and she is getting many different caregivers still. She is sitting in urine for a long time this way.

They have been consistent. The same caregiver coming at the same time has been helpful. Their initial communication was difficult with getting them to follow up and leave messages.

There were a few times they didn't have an individual come out. They freed up some time for us to be able to go out and get some relief. We could take care of some things. They work very well to get individuals that work well with my father. They were very friendly and accommodating.

They weren't very helpful for my situation. They caregivers could have worked harder.

He has breathing problems and is allergic to cigarette smoke, and they have sent us caregivers before that smoke. I like that the communication with the office is good.

They do as I ask, and they help with cooking. They should send someone when they are supposed to.

They catered to my needs in advance. I didn't have them that long. They needed clearer explanations of the billing.

Some people could not cook, and I needed them to cook. They could have been hiring people or training them to work better in the home.

My loved one has dementia, so I took note of everything the caregiver taught us so I could work with him later. It was all great. They gave us two extra weeks for the rehab, and we learned so much from that. My loved one was shuffling in his different pair of shoes I got him. When the head guy came in to close the account, he gave us those two extra weeks. Those two weeks, we had a lady who taught us so much about walking and using different muscles and walking heel to toe. I call them God send.

When I go out of town, I know Mom is in good hands. They are easy to work with, and they really care about my mom.

I know my husband is receiving good care when I am not here. They are very available.

They could make his life easier by providing services with the caregiver she likes. I would like them to maintain a steady schedule.

They really care to please you. I like that they are very attentive.

They have helped by running errands and with light housekeeping. They never send the same caregiver twice, and I don't like that.

I would like the same people all the time. I would like the service they promised. They impact is average. They could use the same people all the time. They need to provide the hours they said they will. In August, I have had 10 different caregivers, and none of them have been trained.

I cannot count on them, so they have not been helpful. They need to be able to give me an advanced notice when they will be coming. They need to be able to staff us for for 3-hour segments with 4-hour respite care. I am lucky to get 3 hours.

It's comforting to have somebody here to assist me in my daily life. I've been very pleased because they do what they say they are going to do, and they are very sympathetic.

It is a big blessing having their help to clean. The caregivers are very prompt and well-trained.

She is on a walker and needs to go to the bathroom at night, and they helped with that. The caregivers were in tune with what needed to be done.

We don't feel confident in leaving dad here home alone, so Synergy is there to watch him for us. I like the flexibility of the company to provide the care that we needed. We liked what they had to offer.

I didn't have any problem with them. They were very nice and efficient. They're very cordial and do their job well.

I was worried about who would care for my mother while I was at work, and they solved my problem. They were very quick to work with me and schedule something for me.

They do chores for me that I am not able to do. So far, they have sent one woman. She comes once a week. I've arranged it so only she comes.

They offered companionship for me if I needed it. They come and they ask what needs to be done and they'll do it.

I would like to get the same caregivers more often. The communication needs to be improved.

I needed transportation to go to a doctor, so they provide care at the house and a driver. I like their follow-up, promptness, and availability.

Once the caregiver is here at the house, they are good about asking how they can help. I like that they are prompt. You can count on them to fulfill their promises about sending caregivers.

Some other person was there and they rummaged through my mom's drawers. When we went over everything, they told us everything they were going to do. They told us they were going to do cleaning. Some will do what we ask them to do. If someone else comes, they might not do it.

They provide oversight when I am unable to. We have had some poor caregivers who have done inappropriate things.

They help me with cleaning the house and washing clothes. If I need something from the store, they'll go get it. They help me with all around care. The people that come are very nice and very helpful. They do a good job.

They could be better organized. The communication could be improved.

They are very flexible. They help keep the house up. That can sometimes be hard for me. They help with cleaning around the house. They do any job that we need done.

A good percentage of the caregivers are very able and capable and are good with my mother about doing what I need to have done. It has been huge to have her home. I would like to see more complete coverage of the schedule.

I would have used them a lot more. They helped in a lot of ways, and there was a girl who came out on Saturday morning. I was pleased with the help they sent, and I was pleased with the girl when they came out initially.

They do some things that are hard for me to do. One thing is I can't stand for a long period of time. They need to improve their notifications and their arrangement. I have been trying to get them set up for specific days, but they can't seem to figure it out. I had BrightStar for a long time, and they couldn't do it.