BrightStar Care Brighton / Howell

  • 2300 Genoa Business Park Dr, Suite 290, Brighton, MI 48114
  • (810) 225-4000
  • 4.8 ( 56 reviews )
  • Home Care and Home Health Agencies

Related Costs

Description

Reviews

4.8 ( 56 Reviews )
review users
Kelli A_1
February 16, 2023
I know she's being seen. They contact me when there are any changes.
review users
Julie R_15
February 14, 2023
They worked hard with me to make things easy on us. One thing I like about the services is the ease of setting them up.
review users
Wendy _3
February 07, 2023
I really like how they are providing great quality caregivers. I really like how they were easy to set up and scheduling.
review users
Danielle D_2
January 10, 2023
We have to have someone there because my mom can't even get out of bed by herself. She needs more help than average. Everything is great, besides not having a lot of backup help. My mom has two caregivers every week but if one is out, they struggle to find someone, but that is my only concern.
review users
Terri D_1
December 27, 2022
Her health improved. I felt very confident that she was safe and cared for. I like the quality of the caregivers that they provided.
review users
Caroline S_2
December 19, 2022
The provider does her best effort to do her job. The agency is very caring.
review users
Sherri L_2
December 08, 2022
The nurse they have gotten for my treatment and I have nothing negative to say about them! When I first was getting with BrightStar, the nurse I communicated with was excellent.
review users
Cara S_1
November 22, 2022
They help the most through competence of care. I would tell a friend that they have excellent care.
review users
Laurie _3
November 10, 2022
She would not be able to still be in her home without them. I think they are very pleasant to work with and they have good quality aides.
review users
Dale _2
October 31, 2022
They gave me a piece of mind. They had excellent communication.
review users
Anonymous_5212
October 25, 2022
I liked that they were pretty communicative.
review users
Linda B_65
September 21, 2022
They have a positive interactions with my parents. I like the staff, they are wonderful.
review users
Lynn D_12
September 14, 2022
They provide additional care for them to assist the Woodland staff. They make sure they're being treated appropriately and with respect. They are easy to work with and the girls give me feedback as to what's happening there. They make notes for me to read. They're very friendly and professional.
review users
Mike W_14
July 08, 2022
The impact is good for me, it has helped me a lot. They show up and tell me if they are not gonna be there and they are on time.
review users
Melissa V_1
June 06, 2022
I did not have to worry about him because I know that he has someone to talk to. The people that they sent were really kind and always answered their phones.
review users
Mary E_27
May 04, 2022
The caregivers are only there at night but it has been very helpful. The caregivers have helped the most by just being there so the family could get a break. I like that they have accommodated my mom's schedule. All the people they have sent have been good.
review users
Karel G
January 24, 2022
Bonnie is doing a great job, but my mom has not adjusted to using the time productively. It is helpful to them. I like that they are easy to work with. The nurse who did the assessment was very thorough, the caregiver is great.
review users
Robert D_37
November 03, 2021
They took care of her personal hygiene. I like the care they provided for Joann.
review users
Ann _2
November 03, 2021
They helped her with exercises. I like that they were easy to work with.
review users
Susan H_51
October 20, 2021
Everyone I spoke to was really informative and helpful. The people that came out to provide care were really good. I really liked the caregivers BrightStar Care sent out, as they knew what they were doing and were good to us.
review users
Sarah P_5
July 16, 2021
The agency has made my experience positive by making sure that the caregivers make safety as their first priority. I like that they are really easy to work with and take good care of the patient.
review users
Chris _4
June 18, 2021
He was able to do activities that he liked to do with the help. Overall the employees were very polite and nice to my dad.
review users
Gabrielle D
April 09, 2021
They have helped tremendously. I would recommend them because I think it's a good service and good home care.
review users
Mary W_16
March 25, 2021
I have help from 10 - 2 pm and she gets a lot done for me. I like that they are very good at providing caregivers when I need them.
review users
Shelley R
February 05, 2021
We had a change in the antibiotics and they were able to deal and respond to that change. They covered the shifts that we needed almost immediately. They were great to work with.
review users
Dennis M_9
February 04, 2021
It is a world of difference. The VA made the arrangements for BrightStar to come here. Prior to that, this place was horrendous. Now it is a livable space. They are kind, energetic, and friendly. They are understanding and patient. They are all good people.
review users
Jerry S_12
January 18, 2021
They came right in and took over. Within five minutes, they'd have her calmed down and comfortable in a chair. They were marvelous. I couldn't have asked for anybody better. I've already recommended them.
review users
Anonymous_4325
December 11, 2020
They give me time to myself to be able to take care of everything including paperwork. They come in and they are very kind about helping my husband.
review users
Barbara N_13
I've been able to come home. They showed me what I need to do to be home and do my own care. I like that it's convenient and flexible.
review users
Karen K_18
October 16, 2020
They cook, clean, and they take care of me. They are friendly, cheerful, and competent.
review users
Jerrilynn S
August 10, 2020
They feed him, give him showers, and help him get dressed. I really like the caregivers and the staff is helpful.
review users
Linda Z
July 16, 2020
They free up part of my day to be with him. I have been pleased with the nurse that has been taking care of my son.
review users
Stephanie S_9
June 22, 2020
She does the activities of daily living, such as cooking and cleaning. They are compassionate and caring.
review users
Minino
May 20, 2020
We have used Brightstar as a supplement of services for our 90+ year old Mom. They provided excellent care, were timely on their visits and maintained an ongoing dialog with the family. The caregiver always treated Mom with respect and kindness. We would highly recommend Brightstar for afamily who has a loved one in need.
review users
Anonymous_3603
April 09, 2020
The services are essential and have a huge impact on her. It is a pretty reliable company.
review users
Michelle S_1
January 15, 2020
They did their job and did what they needed to do. It helped me, because I knew somebody was here taking care of my dad. I knew I could go on with my day and didn't have to worry about him getting fed. They were pleasant and prompt. They did a satisfactory job.
review users
Anonymous_3029
December 17, 2019
They help her most by doing her shopping and laundry. I do not know how they could improve. I like that they are responsive to request calls.
review users
Julie N_2
November 19, 2019
It has been very helpful. There are things that they do when they are gone that I did not ask them to do, but they go above and beyond. They are just nice, and they are friendly with my parents. They like the lady that comes out, so they feel comfortable.
review users
Anonymous_2664
October 09, 2019
They listen to me. The VA pays for it.
review users
Kristen P_3
September 11, 2019
It made it easier for me because I didn't have to be there all the time. They had very good customer service skills.
review users
JOHN S_41
September 11, 2019
The person that they signed her up with has made her experience positive. She makes phone calls for me, and I can't be doing everything here. The lady has done a super job for me, so I am pleased with her. I don't know what they could do to improve. I have been really happy with them. The person that they set up with my mom is super.
review users
Hannelore B
It has improved it a lot and has helped him tremendously. They can find a cure for him. So far they have supplied us with nice people. I have no complaints with them.
review users
Margaret H_3
July 09, 2019
It is helping me because we are retired and with my father-in-law all the time. It provides us time to go and do what we need to do. They are very attentive, and the staff has been excellent at working with the time we need them.
review users
MARVIN S
June 12, 2019
Most of what he does is take care of my loved one. He knows how to work with him because he is a difficult patient. It is easy to change the appointments when I have to if the days don't work out for us.
review users
Robert L_13
March 13, 2019
They clean my bathroom and apartment. They have helped me get my cleaning done.
review users
Carri W
February 07, 2019
It greatly improved our lives. it helped us a lot. They just were efficient and did what they said they would do.
review users
David _2
November 13, 2018
They help with the personal care and hygiene of my husband. They are very helpful and personable.
review users
James K_10
October 22, 2018
My husband was really satisfied with them. I was satisfied with their services. I liked the lady that came out because she had come before for us. My husband really liked her.
review users
Mary D_2
October 22, 2018
I realize that I can count on them to do their job. I can have peace of mind knowing that I can trust the person that is there. The open line of communication helps me know that my dad is okay. I like our Monday through Saturday gal. I like the fact that they have an open line of communication between the caregivers, myself, and the managers.
review users
Walter
August 16, 2018
They take over some of the burden of caring and cleaning, which I have been doing. The nurses come once a week. Anything that gives her an opportunity to mingle with others improves my daily life. They have good response and they are responsible people.
review users
David B
It makes a big difference because for me, it gives me a chance to do other things rather than be tied down in my home all the time. For my wife, she has a companion and someone she can interact with. They are prompt, and they are here all the time. I don't have to call and ask where they are.
review users
Teresa B
They give me a rest from every day. I basically like the aide and the people who present the overall company.
review users
SYLVIA H_1
May 16, 2018
When I've made phone calls, they've always answered me. I'm very satisfied with the caregiver that I have.
review users
Barbara S
Everyone that has been here has been thorough, friendly, and capable. I've had one caregiver for a long time, and some just a short time, and even they've been great. They enable me to take a shower and get my hair washed, and whenever they are here, they will see it and do it.
review users
Anonymous
March 19, 2018
The nursing staff scheduled with us and assessed my loved one. The care was good. They kept me informed. They contacted me so I didn't need to be there.
review users
Michelle B_3
September 13, 2017
BrightStar Care has been friendly and cooperate for that time that I have had them. BrightStar Care makes it that I haven't had to worry about my mother-in-law when I go to work.
Show all 56 Reviews
Show Less

Other Living Options

  • assisted-living Assisted Living
  • independent-living Independent Living
  • nursing-homes Nursing Homes
  • ccrc CCRCs
  • memory-care Memory Care
  • adult-day-care Adult Day Care