BrightStar Care Brighton / Howell
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- 2300 Genoa Business Park Dr, Suite 290, Brighton, MI 48114
- (810) 225-4000
- 4.8 ( 56 reviews )
- Home Care and Home Health Agencies
Related Costs
Description
Reviews
4.8
( 56 Reviews )
Kelli A_1
February 16, 2023
I know she's being seen.
They contact me when there are any changes.
Julie R_15
February 14, 2023
They worked hard with me to make things easy on us.
One thing I like about the services is the ease of setting them up.
Wendy _3
February 07, 2023
I really like how they are providing great quality caregivers.
I really like how they were easy to set up and scheduling.
Danielle D_2
January 10, 2023
We have to have someone there because my mom can't even get out of bed by herself. She needs more help than average.
Everything is great, besides not having a lot of backup help. My mom has two caregivers every week but if one is out, they struggle to find someone, but that is my only concern.
Terri D_1
December 27, 2022
Her health improved. I felt very confident that she was safe and cared for.
I like the quality of the caregivers that they provided.
Caroline S_2
December 19, 2022
The provider does her best effort to do her job.
The agency is very caring.
Sherri L_2
December 08, 2022
The nurse they have gotten for my treatment and I have nothing negative to say about them!
When I first was getting with BrightStar, the nurse I communicated with was excellent.
Cara S_1
November 22, 2022
They help the most through competence of care.
I would tell a friend that they have excellent care.
Laurie _3
November 10, 2022
She would not be able to still be in her home without them.
I think they are very pleasant to work with and they have good quality aides.
Dale _2
October 31, 2022
They gave me a piece of mind.
They had excellent communication.
Anonymous_5212
October 25, 2022
I liked that they were pretty communicative.
Linda B_65
September 21, 2022
They have a positive interactions with my parents.
I like the staff, they are wonderful.
Lynn D_12
September 14, 2022
They provide additional care for them to assist the Woodland staff. They make sure they're being treated appropriately and with respect.
They are easy to work with and the girls give me feedback as to what's happening there. They make notes for me to read. They're very friendly and professional.
Mike W_14
July 08, 2022
The impact is good for me, it has helped me a lot.
They show up and tell me if they are not gonna be there and they are on time.
Melissa V_1
June 06, 2022
I did not have to worry about him because I know that he has someone to talk to.
The people that they sent were really kind and always answered their phones.
Mary E_27
May 04, 2022
The caregivers are only there at night but it has been very helpful. The caregivers have helped the most by just being there so the family could get a break.
I like that they have accommodated my mom's schedule. All the people they have sent have been good.
Karel G
January 24, 2022
Bonnie is doing a great job, but my mom has not adjusted to using the time productively. It is helpful to them.
I like that they are easy to work with. The nurse who did the assessment was very thorough, the caregiver is great.
Robert D_37
November 03, 2021
They took care of her personal hygiene.
I like the care they provided for Joann.
Ann _2
November 03, 2021
They helped her with exercises.
I like that they were easy to work with.
Susan H_51
October 20, 2021
Everyone I spoke to was really informative and helpful. The people that came out to provide care were really good.
I really liked the caregivers BrightStar Care sent out, as they knew what they were doing and were good to us.
Sarah P_5
July 16, 2021
The agency has made my experience positive by making sure that the caregivers make safety as their first priority.
I like that they are really easy to work with and take good care of the patient.
Chris _4
June 18, 2021
He was able to do activities that he liked to do with the help.
Overall the employees were very polite and nice to my dad.
Gabrielle D
April 09, 2021
They have helped tremendously.
I would recommend them because I think it's a good service and good home care.
Mary W_16
March 25, 2021
I have help from 10 - 2 pm and she gets a lot done for me.
I like that they are very good at providing caregivers when I need them.
Shelley R
February 05, 2021
We had a change in the antibiotics and they were able to deal and respond to that change.
They covered the shifts that we needed almost immediately. They were great to work with.
Dennis M_9
February 04, 2021
It is a world of difference. The VA made the arrangements for BrightStar to come here. Prior to that, this place was horrendous. Now it is a livable space.
They are kind, energetic, and friendly. They are understanding and patient. They are all good people.
Jerry S_12
January 18, 2021
They came right in and took over. Within five minutes, they'd have her calmed down and comfortable in a chair.
They were marvelous. I couldn't have asked for anybody better. I've already recommended them.
Anonymous_4325
December 11, 2020
They give me time to myself to be able to take care of everything including paperwork.
They come in and they are very kind about helping my husband.
Barbara N_13
I've been able to come home. They showed me what I need to do to be home and do my own care.
I like that it's convenient and flexible.
Karen K_18
October 16, 2020
They cook, clean, and they take care of me.
They are friendly, cheerful, and competent.
Jerrilynn S
August 10, 2020
They feed him, give him showers, and help him get dressed.
I really like the caregivers and the staff is helpful.
Linda Z
July 16, 2020
They free up part of my day to be with him.
I have been pleased with the nurse that has been taking care of my son.
Stephanie S_9
June 22, 2020
She does the activities of daily living, such as cooking and cleaning.
They are compassionate and caring.
Minino
May 20, 2020
We have used Brightstar as a supplement of services for our 90+ year old Mom. They provided excellent care, were timely on their visits and maintained an ongoing dialog with the family. The caregiver always treated Mom with respect and kindness. We would highly recommend Brightstar for afamily who has a loved one in need.
Anonymous_3603
April 09, 2020
The services are essential and have a huge impact on her.
It is a pretty reliable company.
Michelle S_1
January 15, 2020
They did their job and did what they needed to do. It helped me, because I knew somebody was here taking care of my dad. I knew I could go on with my day and didn't have to worry about him getting fed.
They were pleasant and prompt. They did a satisfactory job.
Anonymous_3029
December 17, 2019
They help her most by doing her shopping and laundry. I do not know how they could improve.
I like that they are responsive to request calls.
Julie N_2
November 19, 2019
It has been very helpful. There are things that they do when they are gone that I did not ask them to do, but they go above and beyond.
They are just nice, and they are friendly with my parents. They like the lady that comes out, so they feel comfortable.
Anonymous_2664
October 09, 2019
They listen to me.
The VA pays for it.
Kristen P_3
September 11, 2019
It made it easier for me because I didn't have to be there all the time.
They had very good customer service skills.
JOHN S_41
September 11, 2019
The person that they signed her up with has made her experience positive. She makes phone calls for me, and I can't be doing everything here. The lady has done a super job for me, so I am pleased with her.
I don't know what they could do to improve. I have been really happy with them. The person that they set up with my mom is super.
Hannelore B
It has improved it a lot and has helped him tremendously. They can find a cure for him.
So far they have supplied us with nice people. I have no complaints with them.
Margaret H_3
July 09, 2019
It is helping me because we are retired and with my father-in-law all the time. It provides us time to go and do what we need to do.
They are very attentive, and the staff has been excellent at working with the time we need them.
MARVIN S
June 12, 2019
Most of what he does is take care of my loved one. He knows how to work with him because he is a difficult patient.
It is easy to change the appointments when I have to if the days don't work out for us.
Robert L_13
March 13, 2019
They clean my bathroom and apartment.
They have helped me get my cleaning done.
Carri W
February 07, 2019
It greatly improved our lives. it helped us a lot.
They just were efficient and did what they said they would do.
David _2
November 13, 2018
They help with the personal care and hygiene of my husband.
They are very helpful and personable.
James K_10
October 22, 2018
My husband was really satisfied with them.
I was satisfied with their services. I liked the lady that came out because she had come before for us. My husband really liked her.
Mary D_2
October 22, 2018
I realize that I can count on them to do their job. I can have peace of mind knowing that I can trust the person that is there. The open line of communication helps me know that my dad is okay.
I like our Monday through Saturday gal. I like the fact that they have an open line of communication between the caregivers, myself, and the managers.
Walter
August 16, 2018
They take over some of the burden of caring and cleaning, which I have been doing. The nurses come once a week. Anything that gives her an opportunity to mingle with others improves my daily life.
They have good response and they are responsible people.
David B
It makes a big difference because for me, it gives me a chance to do other things rather than be tied down in my home all the time. For my wife, she has a companion and someone she can interact with.
They are prompt, and they are here all the time. I don't have to call and ask where they are.
Teresa B
They give me a rest from every day.
I basically like the aide and the people who present the overall company.
SYLVIA H_1
May 16, 2018
When I've made phone calls, they've always answered me.
I'm very satisfied with the caregiver that I have.
Barbara S
Everyone that has been here has been thorough, friendly, and capable. I've had one caregiver for a long time, and some just a short time, and even they've been great. They enable me to take a shower and get my hair washed, and whenever they are here, they will see it and do it.
Anonymous
March 19, 2018
The nursing staff scheduled with us and assessed my loved one. The care was good. They kept me informed. They contacted me so I didn't need to be there.
Michelle B_3
September 13, 2017
BrightStar Care has been friendly and cooperate for that time that I have had them. BrightStar Care makes it that I haven't had to worry about my mother-in-law when I go to work.
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