Visiting Angels - Bangor, ME
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- 444 Stillwater Avenue, Suite #101, Bangor, ME 04401
- (207) 605-8288
- 4.8 ( 100 reviews )
- Home Care
Related Costs
Description
Reviews
4.8
( 100 Reviews )
Charles B_22
February 28, 2023
The caregivers have helped the client the most by talking to him and entertaining him. They help me take care of him.
I like that the girls that come in are wonderful. They're really good with my husband. He loves to have them come and they do their job.
Dr. Kristina N
February 27, 2023
The caregivers have helped out the most by enhancing my quality of life.
My favorite thing about the agency is that they are a caring organization.
Patricia F_21
February 27, 2023
My ankle and leg are feeling much better.
I like that they are always on time.
Barbara N_14
They take really good care of my mom and make sure she takes her medications.
I like not having to worry about my mom.
Barbara B_26
The services are very helpful, and I think Terry likes to be able to go places. It's nice for him to be able to go out.
They are pretty flexible. There are times we have to reschedule and they work around that.
Wayne E_1
January 25, 2023
They've been so kind to him.
I like their thoughtfulness.
Linda S_51
January 13, 2023
I love our current caregiver; she does whatever I ask or sees I need help with.
If they could have better ways to send a message to them, that would be great. It's hard to get in touch with them sometimes when the call center is in a different state. I know why they do not want us to call the caregivers directly, but we need to be able to get a hold of someone.
Sharon P_19
January 12, 2023
They help with day to day chores.
Because we live far away, they require us to have them for 5 hours. I don't need them for that long.
Norma M_2
January 12, 2023
They have good quality of care, and they are easy to deal with. The visiting angels have become more like friends than workers. Alicia does a wonderful job.
They have excellent quality of care. They are also flexible and just good all around.
Judy N_9
January 12, 2023
It is a comfort to know that she is well cared for and that she likes the people she is with. I don't have to worry about it.
Communication is really great, especially with the scheduler. Whenever there is a call out, they are kind and compassionate and they get along well with my aunt. They chose a good team that gets along well.
Georgina M
December 28, 2022
It definitely made my life easier.
I like that they were very prompt in all my communication with them from the start.
Anonymous_6831
December 21, 2022
They could have better consistency of staff.
We've been using them for two years, they are consistent.
Dennis K_2
December 19, 2022
They're doing fine, nothing extraordinary.
The person who's in charge makes an effort to stay in contact.
Mark C_12
December 09, 2022
They always respond to our needs and are very kind and courteous.
They match the workers with everything well.
Ellen H_15
December 09, 2022
The help in doing what I need to get done.
They do good work.
Louis H_7
November 30, 2022
It's been a big relief to have someone help with my mother.
I would recommend them because the caregivers come when they say they are going to come.
Dorothy P_25
November 23, 2022
It is helpful to us because there is someone there at suppertime. It was hard for us to go in twice a day before.
She is doing an outstanding job. My mother-in-law looks forward to seeing her every day.
Mary L_65
November 18, 2022
He has enjoyed their visits. He always has a good time when they are here. I can go out when they are here.
They are both wonderful people. They are very genuine people. They come across as real and honest.
Donald M_19
November 11, 2022
We only have them two days a week, but when we have them I really enjoy it.
They've been very efficient.
Marcy S_3
October 28, 2022
It gave me a break, and it allowed me to know that my dad was cared for.
The caregiver cared about father.
Jim M_41
October 27, 2022
Our caregiver goes above and beyond. She is there all the time.
I like that the caregiver always goes above and beyond.
Terry a
October 26, 2022
It was positive.
They're not always staffed well. There were a lot of missed dates and there was a lot of inconsistency with who the caregiver was.
Charlene B_1
October 21, 2022
They pay attention to detail and what's going on with me.
They seem to hire good people.
Linda V_8
October 19, 2022
She likes having her come in. It's nice having someone there to take care of her while I'm gone.
I like that they record their visits and provide good details about the visit.
John P_52
September 30, 2022
They do my laundry.
They are too expensive. That is all.
Anonymous_6452
September 29, 2022
They made things positive by hiring great caretakers.
They can improve by when somebody comes on board to know who to go to instead of right at the moment. They should show how to use the site. Have better organization. It's about getting certain things and knowing who to call.
Bruce M_5
They dress her and make sure that she's clean. They will take her to restaurants to eat.
I like the people that they hire.
Melodie B
They keep him company and make him feel like he is not alone.
I have never had any problems, everything has always run smoothly.
Gary M_20
September 14, 2022
I would like them to have them available more hours.
I like that they are nice people and they don't gossip. They do their job.
Kevin B_17
August 22, 2022
They've taken a big burden off of my family and helped my mom improve. She was bedridden and delirious. They provided a level of personal care and made her feel comfortable.
They are very organized and very well-trained. It doesn't feel like people are walking in off the street.
Ed D_2
August 17, 2022
They were there to take care of her.
They were very responsive.
Keith S_4
August 10, 2022
They need to communicate the names of future caregivers visiting.
They deliver quality services.
Peggy T_4
July 27, 2022
We would get absolutely nothing done if they didn't come - my sister requires someone watching her.
I like that they do a good job with my sister. For the most part they are reliable and if someone calls out they usually can cover the shift.
Ann C_19
July 22, 2022
They can make my life easier by making things not so pricey.
I like that the people they send all have been excellent.
Sandra D_22
July 12, 2022
She does anything I ask her to. She cleaned up my deck. Furthermore, she cleaned my refrigerator and removed expired items.
I told them that my caregiver is always happy and always knows how to smile and knows how to clean and comes to my house and goes right into my bedroom and stripes the bed and goes one room to the next.
Helen D_5
July 12, 2022
They help him with all activities of daily living.
I like that they're very responsive and all of their staff is great.
Tsutomu O
July 12, 2022
They help the most by taking the load off of us.
I would tell a friend that they are very reliable.
Anonymous_5496
June 22, 2022
The caregiver makes my life a little bit easier and is very patient with us. They will always find someone for us.
I like that they have been very good to me and my husband is very happy.
Lawrence W_4
June 22, 2022
They do what we ask them.
I like that the lady does good work and does what we ask her to do.
Ronald K_8
June 14, 2022
It is a big help. They have been able to do stuff that I couldn't do for my parents.
I like the demeanor and patience of the staff in assisting my parents.
Sylvia M
May 27, 2022
They keep me informed on everything.
I like that they investigate the background of their workers.
Linda H_31
May 24, 2022
They were attentive to what was going on. They gave great customer service.
The caregivers were very caring. They made my life easier.
Jim D_19
May 18, 2022
I am able to get some sleep because they help with care for my father in the evenings.
They are very understanding of my father's condition and are very attentive to him.
Kirk W_2
May 18, 2022
They were on short notice and they were willing to help when I needed them the most. I was nervous about leaving my dad and they squeezed me in. They made sure he got help on the weekends.
I'm very happy with them. They only worked for us for a short time, but they were extremely helpful.
Hugh R_2
April 28, 2022
It gives me peace of mind to know they're there. My parents may not know they're being helped.
I like that they seem to genuinely care. This is the second time we've hired them. They care for the individuals' needs. They're not pushy about marketing themselves. They respond to any requests for help, changing schedules, etc. They've been accommodating with a challenging schedule. They have quality people.
Diana H_9
April 28, 2022
They help us the most by preparing meals.
I would tell a friend that Visiting Angels are friendly and capable.
Jeremy D_1
April 27, 2022
My mom likes seeing new people so it is good to have different faces in.
It really helps with my mother. She enjoys it.
Shirley J_6
April 23, 2022
They were very helpful.
I liked that they were there when they said they would be.
Anonymous_5848
March 24, 2022
I was surprised to realize that when she cleans my house, I have all this time free, so I have accomplished many things because of that.
I like that they are very well organized. The people that I have seen and worked with are people who actually love their jobs and are in it to help people.
Wendy H_1
March 17, 2022
They called my dad and read over the phone.
I have worked with them for a couple of years and they hired people who are interested in helping.
Tom P_6
March 08, 2022
The caregivers helped the client prepare her meals.
The agency's personnel were very kind and professional.
Robin W_6
February 17, 2022
They have helped us by giving us security and peace of mind.
They could communicate more directly with families.
Wayne M_9
January 28, 2022
They are doing the jobs that I can't do.
Most of the girls are on the ball and get the house cleaned. Some ditched an appointment.
Tina P_3
January 21, 2022
They are consistent and on time.
They are always on time and reliable, they're very helpful.
Melissa P_2
January 13, 2022
They help me do everyday things and help me to go places.
Visiting Angels is always willing to help. It is an outstanding service that has met all of my needs. I have never had a problem with them ever.
Kathleen Z
January 13, 2022
They provided more company and general companionship.
They were professional and responsive.
Sue L_2
December 30, 2021
The agency has identified issues before we have identified issues. They're well qualified to complete services.
I like their attention to detail.
Sheila G_2
December 28, 2021
They have helped the most by keeping him independent.
I like the accountability. They hold everyone accountable.
Kelly F_3
December 15, 2021
They stayed with my mom so we could have rest and time off.
I like that they were responsive and quick to get back.
John N_15
November 23, 2021
I liked that we had a consistent caregiver.
They were very good. We loved Jessie. She did a great job.
Rose D_2
November 16, 2021
They provide support for my husband when I am busy.
They have been very competent.
Brenda L_13
It helps give me a chance to get out.
I like that they were very quick to get someone for my mother.
Sharon G_2
October 12, 2021
They helped me the most by the support and the care they gave to Charles.
I like how they are very responsive to scheduling needs, and the staff was caring and fabulous, as well as very dedicated.
Anonymous_4605
October 12, 2021
It was aggravating. But, I was also able to leave the house, so there was a benefit to it.
Some of the aides were of poor quality. They could hire people with more experience.
Michelle J_4
September 28, 2021
They are dependable and always show up on time.
The staff is very good, however they could improve their ability to help a client who has Covid.
Connie M_8
September 14, 2021
They make life easier by caring for my dad.
They are very reliable.
Pauline B_6
September 14, 2021
They help me in any way I am able, and some days I am not smart like other days.
I like them because they are well-educated They would be willing to help and could help me feel better, and I like to go on a walk with them and willing to accept them.
Laura B_27
August 30, 2021
My washer and dryer are down in the basement, so they take care of my laundry because of my injury.
I would recommend them because they provide consistently good care.
Lois S_9
August 20, 2021
They are needed and I get taken care of.
They are cooperative and pleasant.
Lynn W_7
July 28, 2021
They make it so I am able to participate in the everyday activities as long as I can.
They are really good at working with me, we work together.
Judy P_18
July 16, 2021
It helps me a lot to have them there, having someone to check on the client and making sure medication is taken.
They have been dependable, they are very friendly, they work well with the client.
Anonymous_5034
July 16, 2021
The intake process was very thorough.
They are a personalized service.
Alvin "
We've got Sarah who is super! She helps Pat out with her dementia. I don't think they can improve on anything else.
The pandemic caused a lot of problems. Sometimes when you called you couldn't get anybody in the office. But most of the problems weren't their fault.
June C_8
June 21, 2021
They cook for him since I can't.
They are very cordial and they attend to all my husband's needs.
Katie K_1
May 28, 2021
I know that my mother is safe.
The company stays in contact with us.
Wilfred L
May 26, 2021
It's been beneficial. She's been well satisfied.
The individuals vary that they send out. We don't have any real complaints, but certain individuals could do different things.
Maria L_5
April 27, 2021
They have helped by insuring that my father can still reside in his home.
I like that their management is very responsive.
Lorraine L_4
April 15, 2021
They made sure to give her a good caregiver.
I like that they were easy to work with.
Susan K_16
March 30, 2021
It gives me a break, since he lives with me.
I like that the caregivers are reliable and good at their job.
Anonymous_4586
March 29, 2021
They can have more coverage. I would have left them in their home if I could have gotten in home 24 hour care. They could not do that.
It would be nice if they had more hours available.
Richard K_16
February 23, 2021
They have gone above and beyond my expectations.
They are very genuine and helpful.
Helen D_4
February 22, 2021
They have provided help with daily tasks.
I would tell a friend that they are excellent and compassionate.
Tory A
February 10, 2021
They gave me peace of mind.
I like that they were emphatic and trustworthy. They went above what they need to do.
Patrick J_1
January 29, 2021
It gave me a peace of mind, knowing someone was checking on my beloved. They work with finding the right fit.
We were pleased with the care she received. It's an excellent company to work with, but you have to be engaged with them as well.
Walter M_8
January 18, 2021
They helped her to get stronger and better.
I like that they are reliable and prompt.
Heidi H
January 18, 2021
They send good caregivers to help out with my dad all day.
They are very caring and they provide good caregivers.
Catherine D_9
December 19, 2020
For me, I get time away from taking care o her 24/7. I can spend time with my husband. She cannot communicate well but I think she enjoys the care and company.
They were really helpful and came right over and helped us get set up.
Ken V
December 12, 2020
We were very pleased. I didn't have to give my wife a bath.
I thought it was outstanding.
Ralph C_6
November 25, 2020
They do my shopping for me.
They could have better timing.
Janice B_13
November 13, 2020
The workers when they are there seem to be working well with my mother. It was a little difficult, it was a big transition for my mother, so I am sure it took a few visits with the aides to get her to the point to where she was comfortable with them, but it seems to be going well. They get her ready for bed. They are there from 5 to 7 every day.
Staffing has been short and I was hiring someone for seven days or seven evenings a week and they have not always had staff to cover seven evenings a week. Someone would call in or was not always available and that was frustrating.
Ellen H_1
October 28, 2020
Without the agency, Charlene would be lonely.
I like that they were always good about my concerns and followed up when they said that they would.
Janet M_14
October 14, 2020
They take overall care with the grocery shopping and dressing.
My parents like them because of their overall care and consistency. They don't have random people coming in.
Art A_1
October 14, 2020
There was others that we tried but they did not call. Everything about this agency was good.
Everything was great. They were good from the go. They put in extra effort.
Erica A_1
September 28, 2020
If she wasn't there my mother could not live in her home. Even though it's just once a week it makes a difference.
Her caregiver is wonderful, especially with us being so far away. They do grocery shopping and a take her to appointments. Those are just added benefits to a service that is really invaluable because we aren't there and she can't grocery shop.
Harold H_6
September 22, 2020
They were there doing their job and it gave us a break from the care.
We have been very pleased with what they have been able to do.
Roxanne M_1
September 22, 2020
They are friendly and talk to you like you are person.
I like that they come in three hours blocks.
Hugh R_1
August 26, 2020
They were really good at communicating with me. They were good at including my father in the plan because my mother took care of him.
I found that they were very thorough in the description of the services. It was extremely helpful and accurate. I thought the value was excellent.
Andy J_1
August 24, 2020
The companionship and safety they give us great. It extends beyond just Janice, but it allows us to go to work.
The staffing is great, and they are good with communication about working with us on staffing.
Robert L_21
August 24, 2020
The caregiver makes things very easy for us.
I am crazy about the caregiver we have.
Anonymous_3945
August 13, 2020
They were very helpful.
We used them for quite awhile with my dad, they do a good job of matching caregivers with clients.
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