The caregivers are very engaged with my Mother, are extremely helpful. One thing I would like to see is consistent caregivers who are hardworking.

It has been a positive experience because my caregiver and nurse are a good fit. They need to keep the communication between the clients.

They did a great job and made sure I was safe. I liked the caregiver they sent.

She does all the things I can't do anymore. They always call if there is a problem.

They are helping me get back on my feet after a stroke. I like them because I like my caregivers.

It's very helpful. My sister pretty much needs to be watched all the time, and having another physical body there gives me time to do what I need to do. I like their flexibility. I wasn't taken hold to have so many hours a week. It was based on what I needed.

They provide over all support throughout the week. They have very, very good communication.

The agency was always there for me. The agency is great.

The agency is very clear about expectations and suggestions. I like the friendliness of the company.

My caregiver is awesome and takes care of everything that I need. I like my nurse; she is nice and attentive.

I had to go to the emergency room. That was the only thing I could do because I needed infusions. I left the ER the same day and my medicine was at my house which was perfect. I have no complaints. Everything went perfect. My medicine was here and the nurse was really nice. They did what they were supposed to and there was no mistakes with my medicine.

They provide physical therapy. I like that the physical therapist I work with is good.

They were good about helping me get him in the car. They were good, but I didn't use them long enough to have them make a difference. I only used them a couple of times. It was okay. I probably did more than I should have when they were here. Most of the girls were good, but one of the girls never put her phone down. They were only here for a couple of hours, so it didn't make much of a difference.

They did everything, it just didn't have much of an impact. I liked that they were prompt and it was easy to communicate with them.

Having someone there helps her. They could make her life easier and positive by taking her on a walk. I like that they actually show up when they are supposed to, and they are very caring.

They have helped the most through telling me information and told me when I needed to go to the hospital. The scheduling is good which I like.

My mom is bedridden, the agency has given us a respite in taking care of her and helps with her exercise. I think the agency is very responsive and we are happy with our caregiver, they are flexible.

They have to lift him to move him around since he is wheelchair-bound. I like that they've always been able to work around our scheduling.

I got better, so the impact was great. If I was going to die I'd use them. I'd tell a friend to use them. I wouldn't go out of my way to recommend them. The lady did a good job.

We ended up with a great team of caregivers. They owner would call me if there was any problem, no matter the hour. Every one was personable and kind.

They have followed up with phone calls. They are very easy to work with.

They could have lowered the costs. They need to improve on costs.

The nurses have always been friendly. Scheduling is a little funny, it's not very constant.

They did what I needed to have done. They were helpful and really good. There was only one person that was not good. She was afraid of dogs, and I have two dogs.

Everything was as expected. I liked that everything was very professional.

Everything has been very smooth. They have been very easy to work with.

They have allowed me to do things while they are caring for my wife. I would like less change in personnel coming to the house.

The provider helped me the most by assisting with things when I needed help. I liked the agency because they were available when I needed them.

It usually depends on the day but when she is happy it is amazing. They are very accessible and the caregiver are wonderful with my mother.

They can't provide all the care that we need with the staff shortage. They are extremely kind and very considerate, and they always do their best to provide for my dad's needs.

They keep my bandages changed and they're always there when they say they'll be there. They're usually right on time and they keep me on schedule. They're kind, courteous, and they pay attention to detail. They know their job very well.

I couldn't do it without them. The lady they sent was very good.

I don't have to worry about getting a hold of them - they're always checking on me to see if I'm okay. They are really easy to get a hold of and there's no confusion dealing with them.

It allowed me to work when they were there. The caregiver was amazing and their customer service was great.

They made the experience positive by giving my mother some companionship. I never had any problems with BrightStar Care, but they didn't really stand out to me in any way either, they just did their job.

They get everything done in a timely manner. They are friendly and know what they're doing.

They have been on time and do what they say they are going to do. They are the only agency that I have not had issues with.

They administer my medicine. I like that the customer service is always great.

I liked the way my caregivers acted when they were in my house. They were very friendly when they provided the services. They would usually let me know when they were coming.

They helped me and my husband. We really needed the help. It was easy to get what I needed from them without a lot of formality.

They did some little domestic jobs for me which is very beneficial. Their workers are well trained.

When they came in to do the care my father was very compromised, but they're helping him move from independent living to assisted living. My father is very comfortable with the staff and they're a very family friendly company.

They were really informative on dressing and taking care of my wound. They could have given me more time or more visits.

The care was mostly fine, they were right on schedule. Only one girl was bad, she was all over the place, not organized, not focused, didn't listen, made mom nervous. But management handled this problem professionally. Overnight care was especially great. I would recommend them. I chose them online because they have great reviews, and I wasn't disappointed.

They had a very good fit of caregivers. They found a perfect fit for what my mother needed.

They are very important to me. The physical therapy is the most helpful part of the services. They are very personable. I love my physical therapist. I asked specifically for her when I got back from the hospital.

They have really helped me by being on time. They are responsive to any issues we have.

They cared and they were there for her when she needed them. They are attentive and reliable. They gave me service quickly.

Dawn is amazing. There are times we are concerned about things and she will reach out. I am grateful. Everyone is very accessible. If our caregiver is out of town they will get someone out here. They are accommodating when they can be. I just think that is great.

We couldn't do what we do without them. They are gentle with him. I like their responsiveness and their whole general outlook.

They call me to make sure I am ok. I like everything. Everyone is so nice.

They have helped us the most with their support. I wouldn't be able to have my father at home. I like that they are impressive with their outreach to make sure that the patient is being well taken care of.

They have sent a very competent person, which is hard to say because my mom is difficult when it comes to accepting help, but my mother does like the help they receive. I have referred them to people. I would say that I am happy with the lady that is helping my parents.

They were very helpful. They helped me get over an infection. The nurse was here when she said she would be here. The medicine was always here on time. I never had to ask for it.

They just bring the medicine to me. They need to keep the schedule at the same time.

The caregivers do whatever we need. They will run errands with him. This agency is reliable.

I like that they are very cooperative and that they come when they are supposed to.

If there is something that needs to be communicated about my sister's care, they are always on top of it. I like the responsiveness of the organization. The office people and the nurse have been great.

They help with her daily care especially since we live in Pittsburg and she lived in Maryland. The communication is very good between the director of nursing and myself. She has gone out of her way to accommodate us on everything we needed.

They are providing care for my parents when I cannot be there myself. They have been good about arranging different schedules based on their needs.

They will help clean out my wound. She is there to assess my wound. This agency has great nurses. They are friendly and mindful of what they are doing.

The head nurse has been very good with communication. The nursing staff is very friendly and helpful.

They take care of things that are hard for me to do like assistance with showering. I like the personal contact.

They help the most in bathing my father. I like that the company is personable and professional.

The most helpful part of the services is that I can get my oxygen when I have problems. I like the fact that I do have the agency's phone number, and I am able to call the agency.

They are consistent, caring, and vet their employees well. Their honesty and availability and communication is easy.

The nurse came with prearranged times and worked with my schedule. They were always there when I called and they answered all of my questions. The nurse was great.

They give me the services that I need without a hassle. They follow through and they are thorough.

They are very skilled at what they do. They are personable. They have good communication and the staff is knowledgeable.

The therapist communicated with my doctor and kept track of everything. My therapist was very good and she was an advocate for me. She did an excellent job and she helped me to progress.

Sometimes it was good, sometimes bad. Scheduling at first was okay, then we had problems with the one caregiver.

We have a difficult situation and they do the best they can. I like that it's a smaller company. My sister has a dedicated staff and I like that it's not a lot of different people coming in and out of her home.

She needed someone to be able to help her around the house with cooking, cleaning and every day things. I found the service to be excellent and my aunt was very comfortable with Regina.

I would be non functional without the services. I like the nurse that comes to the house, she is great.

She just makes everything good, she just makes it great. She just always makes it pleasant when she comes. I've had a lot of nurses and she is the best nurse I've ever had.

The most helpful part is that she wouldn't do without the services. It's a difficult time but it works with my mother, and if she's happy I am happy.

They scheduled well with other appointments that I had like physical therapy. They found a nice caregiver to come and she was friendly and nice.

It definitely made it easier on the family. It helped them transition into my home. The staff was great and friendly.

They showed me how to go up and down the stairs, how to use the walker, and how to use my crutches. My physical therapist was wonderful.

They have done a great job. They help her with activities throughout the day. They take her to appointments. They spend time with her and stimulate her with different activities. It has been a phenomenal experience. We also chose them because it is a local company.