Home Helpers of Northwest Baltimore
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- 145 West Ostend Street, Suite #600, Baltimore, MD 21230
- (410) 941-3519
- 4.7 ( 46 reviews )
- Home Care


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Description
Reviews
4.7
( 46 Reviews )
Robin J_5
February 27, 2023
I don't have to worry about so many chores.
I have had some trouble with finding caregivers.
Helene B_1
February 13, 2023
They are there for her and give her a shower. They make good food for her.
I like that they're on time and competent.
Paula L_6
February 02, 2023
I couldn't do without it.
I like that they are very responsive, answer the phone when I call, and tell me what is going on.
Anonymous_5508
February 01, 2023
They take a lot of the stress off me while I am at work.
They are very responsive and they have good quality caregivers.
Anonymous_6899
January 10, 2023
They help her with pretty much everything since she is bedridden.
I like that the people that I've had the occasion to meet have been very nice.
Anne W_5
January 10, 2023
They called to make sure everything was fine, and the helpers were very helpful.
I like that every helper came on time and was very courteous and helpful.
Michael S_46
January 06, 2023
The agency made my experience positive by always being on time.
I like that the caregiver is reliable.
Hattie S
December 19, 2022
They are very positive. I love talking to them.
They are all wonderful folks. They know what they are supposed to do.
Joseph S_21
December 06, 2022
They were knowledgeable and caring.
They were fast and sent a very nice person.
Miriam I
November 18, 2022
They are compassionate, patient and make a big difference in my mother's life.
I like the caregivers.
Phyllis M_11
November 07, 2022
They were thorough.
They were professional and friendly.
Alvin S_2
November 04, 2022
I trust them and it allows me to run errands. They wash him up.
It was a little hard to get the same nurse every day.
Janice W_11
August 19, 2022
They come in here and always say hi to me and ask me what I need done for the day. They are always here to help, and they are awesome.
I like that they are very helpful and are very respectful.
Ernest M_3
August 03, 2022
They could have made our life easier by being here when they were supposed to.
I like that Home Helpers were dependable and did their job when they came. We were both satisfied.
Curtis W
July 06, 2022
They have shown an interest in what they are here for.
They could have more responsibility.
Nylah L
July 01, 2022
It helped me tremendously.
I like that they were flexible with my schedule.
Anthony S_16
June 15, 2022
They make things easy for me and free me up.
They are polite and professional and they care about the patients.
Frederick W
June 07, 2022
They make life easier by helping me with bathing.
They have good home care helpers.
Edward Z_1
June 02, 2022
They were there but I didn't really need them like I thought I would. My condition has improved better than I expected, so I don't really need them.
I would tell a friend that they were willing and capable to assist me as needed.
Bruce D_3
We like they are contestant with us and on time.
I like that they are considerate of his personal care needs.
Delores B_4
May 19, 2022
I don't have to do anything because they do it for me.
I would recommend them because of their personalities and ability to do the job.
Leroy S
May 02, 2022
They need to be here.
They don't have the help they need.
Gregory O_1
April 22, 2022
They've made my experience positive by saving me lots of time.
I like Home Helpers because they're always on time and are very thorough with their services.
Arvie P
April 22, 2022
They have helped the most by changing my caregiver.
The service is good.
Issac B
Home Helpers has made my experience positive by giving me time to do what I need to do and by helping me around the house.
I like Home Helpers because they're available to do other things besides just babysitting the client.
Charles A_11
April 04, 2022
The agency helps the client so my sister can get other things done.
I like that Always Best Care Senior Services PA are there when we need them.
Patricia P_27
March 04, 2022
They're just helpful for me. There is nothing that could be better.
They were concerned for what I needed.
Kendra C_2
March 02, 2022
My wife enjoys the company and gets taken care of and lets me got to work
Kenyata is with my wife constantly and she gives excellent attention to her. She helps with social activities and home activities.
Joseph D_9
March 01, 2022
They have given us good caregivers to come to our homes.
I have no complaints, they work well with me.
Anonymous_5789
February 16, 2022
I don't have to take him outside the home for everything.
I like the care and the information that they provide concerning the care.
John L_34
February 14, 2022
It keeps me from falling over.
They are dependable and they are very helpful.
Agnes L_1
February 09, 2022
The services improve my life because I have company during those hours.
I would recommend them. They are a good company and do what ever I ask them to do.
Anonymous_5772
February 04, 2022
They helped clean up the house and the bed and make the meals. They help with my hygiene.
I like the people that come and see me.
Albert B_6
January 27, 2022
I am a very independent person and I try to do things myself. In doing so, I essentially do things that they do differently. Those things don't make for a very smooth situation. There are very few of those and essentially we have made it work out so we can live with each other in those very few items. The caregivers make me work and learn what I have to do. They don't let me just sit around and let them do it. They make me do it in order for me to make progress.
There were some personal needs that I needed that I felt not to have given me by the people who were here. I like that they're very friendly, very thorough, and they make me do what I have to do.
Teresa K
January 10, 2022
The owner has called and reached out to the paramedics before just to get them to me faster and more efficiently to our home when needed.
They are really hands on and call to check on me on a regular.
Larry R_11
January 05, 2022
It had a positive impact on dad.
The aides were caring.
Eddister C
September 24, 2021
They do lots of tasks that I cant do.
They are flexible. if I have an appointment they are helpful and switch.
Anonymous_5172
September 08, 2021
They help me out a lot while I'm not there.
I like that they keep in contact and keep us up to date.
Sylvester M
September 01, 2021
It has helped to make sure that everything is in order. They make sure that I'm dressed and cleaned.
I like that they are friendly.
Cynthia
August 15, 2021
We have hired Home Helpers Home Care for my mother and it seems to be working out so far. Besides companionship, they are helping her with showering, laundry, and cooking. They're cooking her whatever meal at the time of day that they are there. The weather's not been good here in Baltimore, but they have taken her out for a walk with her walker outside, so she gets out of her apartment. I know she did some ironing for her. I guess that would be considered laundry though. They have changed her bed when it's been soiled when they get there. They have helped her get dressed after showering. She has trouble with putting her socks and shoes on.
We chose them because they have an office close to where my mom lives, so they were close for us if we needed contact. They provide the personal care, but they also can go into medical care if needed. That was something we looked at in case things got worse and she needed other kinds of help, like they would be able to do medications and things like that if that ever happens. Another reason we chose them is that the director or the president actually has a really good medical background. She does background checks and certifies all her employees with the CPR and whatever other medical assistant credentials they need. They do it yearly. They don't just do it at the beginning of hiring, so we like that.
The caregiver is friendly, but she's not overbearing, and she seems quite adapted with everything she does. The way she speaks with my mother, my mother's difficult to get along with, and I know she tested her the first couple of days and now they've actually become friends. She looks forward to her coming. She wasn't one to trust anybody coming into our house and this young woman has gained her trust. She is rather young. I thought she would be older. She's just really good with her. She has a good outlook and demeanor and never short with her. She's very patient.
Scheduling is fine. They accommodated us exactly how we wanted. The first week, we had a problem with doctors' appointments and they rearranged their normal schedule to accommodate our appointments. The payment is fine. They bill weekly and I do it online. I don't have to write a check or do anything like that. It's more than I expected, but I don't have anything to compare to say that it's excellent.
MARY R_1
July 26, 2021
They help with things like light housekeeping.
I like that they are responsive to our needs.
James D_37
July 09, 2021
They help with cleaning.
They follow up with us.
Deborah W_9
May 24, 2021
They help me with my ADLs.
I like that they are very helpful.
Wilbert M
May 21, 2021
They helped me with the care I needed.
They are on time when they tell you. They take pride and care in the work they do.
Hank S
April 29, 2021
It made a huge difference, I would have not been able to function without them.
I like the people that came on site were very efficient, kind, and passionate.
r west
September 28, 2020
Can't say enough good things about this company. They treat their clients with respect and real care. I've never seen anyone on their phones or not giving the client their attention. It's the little touches that really put them over the top for us.
This client is difficult to bathe and they handle it like champs. They even got her to eat today when the rest of us could not.
They're #1 in my book!
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