I was able to go out without worrying. They cared for her while we were away.

They keep me healthy. She follows the guidelines. I like that they are courteous and knowledgeable.

Everyone with whom we have worked at BrightStar Care of Easton has been wonderful! In our experience, they are pleasant, professional, and caring. Having now worked with several of their wonderful caregivers, their leadership, and their great staff for a number of months, we are very impressed. We are grateful to have found BrightStar Care of Easton and and are happy to be a client.

I have the caregiver two mornings a week and it is excellent. The provider has helped the most by providing the caregiver to me. I would recommend it because they offer more help than other agencies.

I like that he is able to get out, whereas before he could not get out on his own. I like that the communications is quick.

They have been proactive with my husband and she transfers him.

Brightstar has been great impact on her safety since she roams during the night, and the caregivers are the to prevent that. In order to better recommend them I would like more communication from the office staff and more quality of care from the caregivers.

I like my caregiver very much. She has helped me the most by being willing to do anything I need and just talking to me. She helps me a lot. They need to communicate with me better. If my caregiver can't come for the scheduled time, they should call me and let me know.

They provided the care and supplies needed. They are willing to work with me.

They help the most with companionship. I like that everybody seems very skilled.

They are fantastic with me and my tasks. The agency is lovely.

They have made my life easier by changing my pick line. I like that they are very friendly, punctual, and professional.

They are always there for me. They are kind and willing.

The caregivers needed to show up. They were unreliable.

If I have a question they always are able to help me. I like the flexibility.

I would have liked the caregiver to show more interest in him, they wouldn't do anything unless he asked. I like how quick they were able to get a caregiver there.

It is reassuring to me that they are there. They are very helpful for my dad. They stay in touch with me, and they are very accommodating with the needs.

They would help her with showering and give her lunch. They should improve the scheduling. There were several times we were left with no caregiver.

It has made things easier by being convenient. They treat me here at the house which helps a lot. I like that my nurse is very helpful.

The caregivers do a great job. They try to keep us updated on everything.

We don't have to worry about my mom being unsafe. They are easy to get in touch with and my mother has the same aides every week.

They are punctual and organized. If the caregiver cannot come they keep us up to date. They need more variety in caregivers. We need someone that knows more than one language.

He was happy with the care and we had no complaints. They were hired while we were away, so we were not here for most of the care, but everyone was very kind, and that went a long way. We are likely to use them again.

The caregivers have helped the most by doing everything they're supposed to do and then some. They go over and above. We have had some difficulties with people being available.

They've made my daily experience positive by being personal and they always come when I need them. I'd recommend them because I've been a long time customer and have never had any issues.

They have been prompt, helpful, and caring. Everyone I have worked with has been very courteous, caring, and helpful.

The coordination was a long process just to initiate the contract and get rates. They need to streamline the process.

She seems to be having a positive influence on my wife. We like the personnel.

They don't have anyone to work when we need, filling our shifts. Employees don't show up and the staff has no one else to come out. The employees don't show up or come late.

They really helped him by changing and keeping him clean. They give us a birthday card after he passed away. That is very sad because it was just reminding us that he was not here.

The aides made my parents really stressed. The people that came were not competent, only one knew what she was doing.

They are very significant to me. They are very reliable to me.

They were very respectful and professional. They are very personable and compassionate. Always on time and they knew their job.

I like their reliability. I like the quality of the girl coming.

They did everything they could. I didn't have to worry anymore about it. I could just forget about it. We had two really good girls, they went above and beyond.

The people that take care of her are very caring. I would like them to have more consistency with the caregiver in terms of not having cancellations.

They are qualified and capable to help me with anything that I need. I like that they are consistent.

I am not sure what they could improve on, but they provide nurses when I needed them. I would like them to have a nurse on call.

They make my life easier by removing burdensome tasks for me. They are efficient, timely, and they do a good job.

They help me with my socks and shoes and they help me shower. I would like them to improve the scheduling.

She comes in and gives me my shot. I like the way they treat me. The nurse I have is very professional.

The services are very good. They explain things to me and they are just like a member of the family. I like the nurses I have here. They are very friendly.

The caregivers were proactive. They didn't sit and wait for him, they anticipate his needs. Our main caregiver has great rapport with my father. There has been scheduling issues. However, we have been incredibly satisfied with this agency.

They have helped me with my infusions. They seem to have kind and good workers.

They cared about him as a person and not a task. They need to improve the communication a little bit.

They help me take a bath and get my laundry done. The aides need more training.

The services have been a high impact because we needed someone to take care of my mother during the day since we couldn't do it. I would have liked them to improve their communication with us.

Without their services it would impact my life negatively. Each person that has come to my house have been generally concerned with me and have been courteous.

They communicate well with him and they communicate well with me. I like that they are consistent and they communicate if there are any changes.

I need them to help with bathing. They can have better interaction with the families.

They are very meaningful to my mother. My mother is blind and they have done a good job to help talk to myself or my mother. We enlisted BrightStar as more of a companion. They have been very responsive and called me if there have been any issues.

It has been very helpful having them provide an extra pair of hands for me caring for my dad. Generally the caregivers are excellent, but the management and staffing is a little questionable at times.

They're upbeat and professional. They're always looking out for their clients. They were very nice people to deal with.

They have helped me by knowing that I have someone else to help me out. I also like knowing that I can call our nurse at any time with any questions. I like that their communication is very strong, our nurse advocates for us when we need help with doctors and hospitals, and everyone in the office helps coordinate everything.

My loved one is able to get therapy at home to get better. I like my loved one's care and the communication.

They are trying to accommodate, but they need to be trained on Alpha 1. They need to improve on the nursing because we deal with them for infusions and we have to explain it to them every time.

They could have someone here to help me out in the morning. They could have been more prepared with a replacement caregiver when I lost my other one.

I relied on them. Her assisted living was doing nothing with her. Have more people lined up. Some days no one is picking up the schedule.

To make life easier they can have direct updates. We ask for a daily update on my mom's care. We've received nothing. I want to see consistency and communication.

I feel they go out of their way. I like that they are very competent and helpful.

They are pretty solid. He was in bad shape, but he is coming along. They used to show up daily, but not it's down to a few times a week. He is making progress. I like the follow ups. They always reach out when I need something done.

They bring the laundry up to me so they make it very easy for me. The laundry is always very clean, dry, and folded nicely.

We went with the flow and they were very cooperative. It has been a positive experience. They showed up, the nurses were friendly, and they communicated with us. They have taken care of my loved one and me.

Right now I'm not allowed to see my mother so they are basically taking care of her. They've been there even more than before and now they're doing her laundry, helping her in the morning, and having someone stay there overnight. I feel it's been a good collaborative effort to do what needs to be done. I like that they have called me and are very good to my mother. They have done and followed through with everything they've said they would do.

If I need to call they are always there to answer my questions and I can call my nurse anytime during the day and it is speedy. I like the nurse that they send and everything is going well.

They help me take care of my wound. They come when they are supposed to come.

They taught me ways to get more mobile. They were very compassionate and helpful and knowledgeable. They were fabulous. They were good at communicating. The therapists were wonderful, delightful to be around, and knowledgeable.

The lady would come and change my dressing and she did a good job with it. They were a good service and everything was on time.

It made it so convenient to hook me up to my chemo, and she was kind and comforting. My gal who no longer works for the company was very efficient. I would give her warning when I was heading home and she was there promptly to give me treatment.

They most helpful part has been that they stay in contact with me. I like they are professional.

They change my wounds every time and check my vitals. They are great all around. They have great nurses.

They could have involved him in some sort of activity, which would have helped make his life easier. I liked that the girls were always on time and very pleasant.

They drove me in my cars from place to place, like appointments, and that's the only service I needed on a daily basis. I didn't need the services once I could drive. They were here every single day and carried themselves in a very professional manner. That gave me assurance. They were very professional, kind, and did everything that you'd expect them to do.

The immediate response helped us the most. They responded immediately. I gave them no notice and asked them to help us, and they provided someone.

I can't get out. I couldn't get along without her. She is there when I need her. She puts everything away. I have an excellent caregiver.

They not only take care of my husband, but they do some light housekeeping, run errands for me, and they take a few things off of me that make life a lot easier. They are very professional, and they never leave you hanging. If the caregiver can't come, they will even send administrative people to try to accommodate you.

She doesn't have to remember to take her medicine. They have been consistent. We haven't had any complaints.

I liked that they were dependable. They were always very prompt.

They help me with everything, even with things that don't concern them. I enjoy the services. My nurse is very good. They are very friendly.

I don't have to worry about things that my mom can't do. I like the flexibility and attention to detail. I felt really comfortable with them at the very start.

They have helped by doing some daily chores for her. I like that they are very easy to work with.

It give me the opportunity to get out and do things that I would not be able to do if I were here for her. I like that all the girls are good with my loved one, and the agency has a lot to pick from.

If they were not taking care of my mom, it would be me doing it, and that would be a big strain on me. They seem to be very efficient. The billing is all done, and the staff is friendly and professional.

All they do is deliver pills to her because she had a heart episode. They make sure she takes pills twice a day. I think that they are way too expensive for what they do.

I think that just doing the basics for him was most helpful. They were late a couple times, but besides that, they were very attentive to my father and helped with basic chores. They did a great when they were available.

I only had them for a couple weeks. I am doing this myself now. I would recommend them to people, but I need to know why I don't have any nurses coming out.

I don't have to get up in the morning to get him up and dressed. They are thorough, the caregivers are very knowledgeable, and my husband likes them.

They could use some training in communicating with the patient. They cleaned the bathroom and did laundry. I think individual caregivers could communicate better with Peggy.

They agency could make my life easier by having better communication with me. I would like the agency to improve their organization in the office.

It's good because he doesn't have to take off time from work to receive services or travel. I like the ease of making an appointment and the quality of care.

It allowed us to leave our uncle overnight. They were very responsive to our needs.

They are right on it. I met some wonderful people, and they tried to help get me better. I looked forward to them coming. When they got the requisition, they don't take very long at all to get an intake done on my loved one. Everyone is consistent.

They were great. They are reactive when you call. They always seem to be ready.

The people are always very pleasant. All of their employees that I have met so far seem confident, friendly, and helpful.

They are always friendly and accommodating. They need to improve their sterile field technique. Some of the nurses aren't good at keeping things sterile.

They are very helpful for my wife and supporting her with all the activities and things she has to deal with during the day. Most of the people are very caring and easy to get along with.

They came to the house, so that I didn't have to run in and out because I was sick. I've seen a big difference since the last infusion. There is nothing more that they could've done. My body is just trying to get back to where it was. I knew the lady that came to do my infusions, so it was easier and more comfortable for them. They were patient and knowledgeable.

They get me to where I need to be and on time. They are pleasant and professional. They are a bit pricey, but they do good work.

They've always provided coverage for the shifts that we've needed, even for extra shifts. The caregiver is very caring and it's obvious that she isn't only doing a job, she has a gift for working with people and giving quality care.

They do not have a great impact because I do not receive any caregiver-based services or services on a daily basis, they just help me with my medicine every now and then. They are very prompt, and they are also very flexible; they come over to check my medication for clinical problems.