They have provided the care that we need. I like the caregiver they provided.

Just being there for my mother helps me the most. They have good communication.

I was working and we felt comfortable with them. Everyone is very helpful and accommodating.

They helped him the most with his hygiene needs, and ambulation. I liked that they were very accommodating.

They help me the most by being here on time and showing up. The agency is very helpful.

I really like my nurse. I like that I get to stay in my own home. I like BrightStar Care because my nurse comes to me in the comfort of my own home.

During the four hours, she has care, and they help with showering, caring, and exercising. We have had 3 no-shows. Everything else is good.

The caregiver gives help The caregiver is attentive to our parent's needs.

They provided the correct service for me. The people that came were good, and the staff communicated well.

Communication makes my life easier. I love the nurse they come to.

They remind me of things I need to be doing. The caregivers are outstanding.

They help me the most by doing things I can't do. I like that they are reliable.

The agency didn't help at all. They missed a few days before my husbanded ended up back in the hospital.

I could leave home and not have to worry about my husband. They were very flexible.

They help with things like his personal hygiene and keeping him company. They could have better communication.

I had 2 people show up one time, they could have got the schedule straighten. The scheduling was messed up.

BrightStar Care has made my experience positive by by letting me get the care I need while staying at home. I like BrightStar Care because they're convenient and easy to work with.

They were flexible with the requested hours. They are very accommodating.

They helped most by showing up. One thing I would tell a friend is that the caregiver was very good.

I don't believe they could have. The agency had better availability than other options.

We were given a caregiver who was very skilled, but who had a lot of emotional problems that were troubling. Caregiver walked off the job mid-shift and we were given no support or follow-up during or after such a situation. Were able to find reliable help elsewhere.

The caregivers have helped the client the most by helping with his activities of daily living. The agency needs roe people. Right now, I have an evening shift that is not covered by the agency because of lack of personnel.

We liked that they were dependable. They were willing to help me out at the last minute in a tight spot.

They should show up when they said they would. They should provide the service that they said that they would.

The services have helped me in my daily living. I like the quality of care.

It didn't interfere.They made things positive by working with my schedule. I like the response time and how friendly they are.

I like how they are very responsive.

The caregiver was only here three days a week. They were always short-staffed and they didn't notify us in advance. For me to recommend them more they need to provide a caregiver that is consistent in their availability.

I don't have to drive as far to get the services. They are timely and communication is good.

They provide a nurse whenever we need one.

They could do household work consistently and without having to be told over and over. I would like them to have better-trained home aides and more people available.

I would have liked more consistency of the care. They had trouble getting personnel online and it was hard having people visit different patients. I would have liked consistent caregivers.

The caregiver has helped by explaining my medication and lets me know what is going on. The caregiver does not rush through activities.

They were picking up groceries and keeping my sister safe. They were very communicative with me.

They provide us with a little bit of comfort knowing that he's being taken care of. I like that they match the caregiver with the person and they keep trying until they get the right match.

I can't reach above my ears, so I need help from this agency. I like the competency of the companions with this agency.

It has made a big difference for me even having them come once a week. I like my nurse and the quality of care I get.

The aides show up. I like that they are quick and efficient.

It really helps my mother just to have someone there to talk to. They are good at having consistent health care workers.

The provider has helped the most by helping with bathing and transfers. I like the agency because they have good caregivers.

I needed a caregiver who would work with me. The one lady I had would have a fit whenever we were five or ten minutes late from coming home after a doctor's appointment. They need to improve their ability to find a caregiver whenever one calls off.

It helped me get back to normal life. I like the nurse they have provided.

They show up on time. They call me. I like their care.

The unreliability has been not good. It makes my wife freak out. They call us half an hour before she was supposed to come to let us know she is not coming. Our caregiver has had health problems and car problems, and they haven’t been able to find anyone as a back-up. We are kind of on the edge, they are just not reliable enough.

They have a good impact. If I did not have them, it would be stressful. They have really good personnel.

They were very helpful and did what we needed them to do. I like that the people that they have are very competent and responsive.

The provider helped with the bathing and the laundry the most. I liked that the hours were flexible within the 4 hours.

When they are with her they are supportive to her. Sometimes they don't have enough staff but they have been helpful.

The services provided caring caregivers. They did everything they could to help around the house. This agency's communication was always on point.

I like knowing that another person will be walking in the home and doing things for her in general. They are struggling with staffing, which filters down to other things.

They take any issue I say seriously. I really don't have to worry and I don't have any complaints.

It has been good. They are always on schedule.

He was kind of out of it, so there wasn't a lot of feedback from him. There wasn't anything they could have done. They were really good. They were very kind and compassionate with my father. They were gentle.

She takes him to the bathroom when needed. I like that two representatives came out to assess what our living quarters were like and what care was needed. We were fortunate to not have to try out different people and that things kept falling into place.

We've had different people, and one was much more professional, more nurse-like and the other less so. They could have vetted their staff more. I liked that, working with my sister, we were able to secure care when needed. They were prompt and it has been appreciated.

They help most by assisting me with my medication. I can talk to my nurse whenever I have questions and she responds. They could improve their time management.

My mom came home on a Saturday and Laura guided us to all the things that we would need in order to take care of my mom at home after the hospital. I really like that they are a really good company. Laura Jones was really good at walking us through the sign up process.

They provided home health care on an as needed basis. They could be more reliable about calling back.

I trust them. That has made it easier. I appreciate the communication from the office to me. They let me know what's going on.

I was able to feel comfortable leaving her home. When the nurse came out, she was very welcoming.

The agency has provided great caregivers and have good communication. The caregivers that they provide are fantastic. They do everything I ask them to do.

They always had somebody come when they were supposed to. The caregiver we requested came almost every time. She was very good with my husband until he was able to use his arm again. The caregiver was wonderful with my husband and she took good care of him. We had her most of the time.

They have really helped her by bathing her. I like that they are good at communicating with us.

She likes to have somebody else there. They need to have better communication.

I think that we get four hours a day and it is very helpful. The caregiver is always looking out for her conditions. I like the person that we have. We have only had the same girl for the last six years.

It allows me to do things while they are here. Sometimes I am a little confused about the things they are able to do as an agency.

They helped me to go places and go shopping. I liked their personnel.

Some of them don't talk to him and some don't bathe or dress him. Others are very nice to him. They could stay on top of the scheduling and include us with the changes. We can't read the schedule from our phone. They only send us it a week at a time, and we would like the whole month.

I haven't had any problems with them yet. They make sure the medicine is coming on time. I like that they are on time.

They have helped her the most by providing a nurse that she likes. I would tell a friend that they are reliable.

They help me take a shower. I can depend upon them.

Mildred's health is declining, but they are making her as comfortable as possible. I like the people who work there, everyone who I interact with is excellent.

Shirley is wonderful, because she is a very caring person. She helps both of us very well. She is willing to help him with whatever he needs. I like Shirley our caregiver because she is top notch and I would recommend her to anybody.

It helps me not have to be there while they are watching after her. They are personable and they stay in contact with me.

My mom won't let them do a lot, that is the problem. I think they are doing the best they can. She just wants to control everything. They are easy to reach, responsive, and generally caring, and compassionate people.

She is by herself, so they give her companionship and they give us a break. They are open and honest with us. They have been great.

The caregivers are very friendly and understanding. The nurses that the agency sends are knowledgeable and they take good care of Kimberly.

They have sent her some great caregivers. I like that they have tried hard to keep her with the same caregiver.

There were a couple of small issues but nothing major. They are easy to get in touch with and they are very nice.

They improved her quality of life. I thought they were compassionate, qualified, and professional.

The caregivers just come in once a month to give me an injection. I really like the people in the company.

They answer all of my questions and I am confident in their confidence. They are very considerate and I like that. My nurse is wonderful. Everyone is very professional and personable.

The services made life easier because I had peace of mind. This company follows-through with what they say they will do.

I don't have to leave my home for infusions. The nurse is very kind.

The caregiver takes very good care of my dad. Everyone has been very friendly.

It is allowing me to stay home and not have to go to the hospital. She has always come when she is supposed to be here. The nurse that they have sent is consistent, professional and knows what she's doing. I have a great relationship with her.

They are always very friendly. I like the intake process.

He likes that he is home and is able to receive the care that he needs. I like that the scheduling is easy and consistent.

The services provided by BrightStar have been a high impact because my health is improving. I like that BrightStar has friendly nurses.

If they were not involved with ordering the medication it would be great. Also, it would have nice having someone that came when they were scheduled. The last nurse I had, Ellen, was great. The one before her was not very good.

They always called to see if we could pick up the chemotherapy. They delivered it for us too if we could never get it. The nurse, Audrey, is thorough and I really trust her. She was always able to be there.

I think just having the ability to have it done at my house rather than at an infusion center helps. I haven't had any problems with them at all, from scheduling with the nurse or with the nurse who comes for my care.

She had a surgery and suffered from a bit of dementia. It was last minute, and they were very responsive and worked with us, especially during COVID-19.

It saves me from going to the lab, and to the doctor's office. I have been very satisfied with my nurse, the timing is great and there have been no problems.

I was having a lot of fatigue before this medication and I have very little of that anymore. The person I have is great.

The most helpful part of services is that the nurse is very proactive. I like the nurse that comes.

They help me with my medications. They have good quality of nurses.

We had the expectation to keep the same person, and then we had three different people, and that was not alright. They could not supply us caregivers, and we could not have the same person at all either. They were not terrible, but we expected more and thought they would be organized, and they turned out not to be organized and were unable to send us help.

They were there as required by the hospital and they worked with me on whatever issues came up. They followed through with everything that was supposed to be done and they were very polite.

My caregiver has good bedside manner and I can trust her. The nurse that they provided me with has good bedside care and she really cares about my well-being.