BrightStar Care Howard County

  • 7060 Oakland Mills Rd, Suite P, Columbia, MD 21046
  • (410) 910-9425
  • 4.8 ( 100 reviews )
  • Home Care and Home Health Agencies

Related Costs

Description

Reviews

4.8 ( 100 Reviews )
review users
Anonymous_6962
February 16, 2023
I liked this agency because they were very attentive and really tried to involve me in the process.
review users
Henry _3
February 16, 2023
She gave me physicals therapy. The care was great, I just don't have anyone to recommend this agency to.
review users
Erica T_2
February 14, 2023
They've made the experience great by showing up on time. One thing that I like is being able to keep the same caregiver.
review users
Cynthia A_6
February 08, 2023
They gave me exercises to help me build strength. They were on time and always were in contact.
review users
Anonymous_6399
February 06, 2023
They are convenient and come to my house. The nurse I have had for a year and a half is excellent.
review users
Jennifer B_30
January 18, 2023
They just see to her needs, keep an eye on her, and get her medications to her. They lift her, whatever I can't do. They seem very attentive to my mom and the people assigned to her are very caring.
review users
Howard _1
January 18, 2023
They are life changing. I know my baby gets care. She loves her and always gives me updates. I like that the nurse is great. Max is a great communicator. He always gives me updates. He has impeccable communication skills.
review users
Jennifer C_15
January 04, 2023
They came while I was trying to work from home. They made every effort to not bother me unless I wanted to be bothered. They listened to what I needed in a caregiver. They found a perfect match for me.
review users
Allyson J
December 27, 2022
It was impactful in the beginning. I have just been getting better, and the need is not as great. They are flexible.
review users
Martha L_12
December 20, 2022
They help me with walking. I like the therapist that I have.
review users
Sherry _2
December 07, 2022
They could make my life easier by helping clean up and cook. I had no problems they were really kind and courteous. They paid attention to my needs. I had no problems, and they were really kind and courteous. They paid attention to my needs.
review users
Charlie F_1
December 06, 2022
The care that they provided and that there were here for us. I was able to take care of things that I needed to take care of. They were always on time and helpful.
review users
Carol G_28
November 17, 2022
It gave me the freedom to get some errands done while knowing he would be taken care of. They said they weren't able to provide nursing care, so they couldn't bandage his arms if needed. I liked that they were local.
review users
Linda S_60
November 17, 2022
They are there for companionship and any ADLs she needs help with which she is very happy with. They were very responsive to the needs that we had and worked with us to get the services provided very quickly.
review users
Maria S_25
November 10, 2022
It has made my life better and helped me recover. They take good care of me.
review users
Chioma O
November 03, 2022
They have made my life very easy. The nurses are very informed and are able to take care of my baby. The nurses are very good.
review users
Vicky F_1
November 03, 2022
They have worked to accommodate to my needs. I like that they are very accommodating and easy to talk to.
review users
Anonymous_6565
October 26, 2022
They were there to help her with bathing and cooking since she could only use one arm. I think the needs arise quickly and they did their best to accommodate our needs. I think communication through email would be helpful as opposed to playing phone tag.
review users
Michael J_9
October 20, 2022
The experience has been positive because they have helped him with walking, assisted and unassisted. I would recommend this agency because they give the client very good care, and truly care about the client.
review users
Anonymous_6621
October 12, 2022
She is trying to be independent so they need to be watching so that she isn't doing something that will get her into trouble. I like that they match the caregiver to the client.
review users
Ralph D_2
October 11, 2022
They made things positive by trying to keep coverage here with 24-hour service even though it is difficult to get service. I like that the staff is excellent.
review users
Amanda H_1
September 27, 2022
BrightStar Care has made my experience positive by helping me gain more independence. I like BrightStar Care because they nurse they have sent has been attentive.
review users
Victoria R_5
September 23, 2022
They could make it easier by getting a more accurate scheduling time. I like them because I think my caregiver has a lot of experience and they reach out to make sure I am getting the care that I need.
review users
Anonymous_6543
September 15, 2022
The caregivers have helped the most with their interactions with my mother. They have been very professional and upbeat. I like that so far, they have provided quality caregivers.
review users
Bebe P
The agency talks to me on the phone if there is something we need to clear up. I like this agency because they are competent.
review users
Anonymous_6493
September 08, 2022
The aides were able to help her to do things by herself. I liked that they were responsive, friendly, and supportive.
review users
Dave O_2
August 16, 2022
They provide peace of mind for the family because my mother is taken care of. They are responsive to my mom's needs.
review users
Anonymous_5566
August 04, 2022
They are fairly responsive. They selected a very strong and regular CNA for us.
review users
Diane T_8
December 21, 2021
They have helped me with getting medical records in a timely fashion. I like that the nurse if very responsive.
review users
Eilene G
July 18, 2022
It has been a stress relief, I had so much drama before. The individuals have been excellent, I think we should clone them.
review users
Alan W_6
July 12, 2022
They have shown me alot things I did not know about and have had influence on me. I like that they show up and do their job.
review users
Alexis H
July 05, 2022
They have allowed my mother to stay at home to receive care. They are reliable, and caring. They care about their patients.
review users
Samuel B_1
June 22, 2022
They have provided me with the scheduling I require and have good communication so I know exactly what's happening with caregivers. I like that they have good scheduling and communication and respond promptly.
review users
Zachary S_1
June 07, 2022
They showed my wife how to change her dressing and offered nutritional advice. I like that the nurse was very good.
review users
Stephen L_4
June 07, 2022
It's helped him recover while he's getting his strength back. Their PT is great and the scheduling lines up with ours.
review users
Crystal E
June 06, 2022
There isn't anything that would make life easier, but they do a good job changing and feeding him. I like that they follow up well.
review users
Anonymous_6118
May 24, 2022
They picked up and changed bandages. They were great and showed up on time.
review users
Anonymous_6115
May 18, 2022
The nurse said she was coming and she did. The caregiver is always on time and takes care of me.
review users
Anonymous_5941
April 21, 2022
I've had surgery, so this has helped me recover. They're easy to work with. The lady I talked to was easy to talk to. It took a little while to understand exactly how everything worked and what the services were. They're working out well.
review users
Amtul H
April 05, 2022
They mostly help my mom. We didn't have to be home when they come and help her out. She doesn't speak much English but after the first few minutes we didn't have to be there. Their staff is very helpful.
review users
Jose L_3
March 23, 2022
They helped me get my sponges inside my skin. I liked that the nurses were always on time.
review users
Carla P_2
March 02, 2022
BrightStar was helpful. BrightStar made our experience positive by following the directions. I liked that the staff was very nice at BrightStar. The last caretaker was excellent.
review users
Mary R_49
February 22, 2022
The provider helped me the most by helping with everything I needed them to do. I liked that the agency was reliable, professional, and very nice.
review users
Anonymous_5673
January 24, 2022
It has helped out taking care of my father having them. I like that the staff is very informative and responsive to questions.
review users
Leslie S_14
January 06, 2022
The people showed up when I needed them to. They were very efficient.
review users
Rebecca H_10
December 02, 2021
They came and assisted me well with daily activities to keep me going. I like that they were available to take me to appointments when needed.
review users
Christine D_10
November 12, 2021
They kept her company. I liked that they were easy to work with.
review users
Nneka R
October 18, 2021
We've had timely scheduling and it has allowed him to participate in more activities then he would without the care. The nurse is very knowledgeable in the situation we are in.
review users
Anonymous_5279
October 18, 2021
The caregiver helped change his depends, helping him change positions and bathing. I liked all the caregivers he had.
review users
Anonymous_5180
September 21, 2021
They were fast on helping us get someone here. They are very nice, polite people.
review users
Sandra R_23
August 06, 2021
They have been a big help to me. I like that they are very dependable.
review users
Anonymous_4943
June 04, 2021
They helped with bathing and showering. Most of the caregivers have been efficient and willing to take good care of me.
review users
Emily K_5
June 02, 2021
It's nice to be able to be at home and have them come to me. Sometimes the scheduling is last minute, but I know it's handled through individual nurses.
review users
Suseelamma K
April 07, 2021
They have really helped us. They provide nursing for us.
review users
Mr. _1
March 26, 2021
I am tied down without my aide. She makes things a lot better. The young lady who's been coming is intelligent and hardworking.
review users
Dorothy P_22
March 26, 2021
The services were very important. I would recommend them because the care I got was excellent.
review users
Jill _1
February 19, 2021
I was very sick after the chemo. I was very weak and didn't have good balance so I couldn't walk. She got me to the point where I'm now going home. I would tell a friend how wonderful my PT was. My PT, Monica, was great.
review users
Roland M_1
January 21, 2021
The lady that was working with me was phenomenal and I wish I could have kept her for another month or two. I had the same lady the whole time so for me it was the lady that came and cared for me.
review users
Kimberly E_1
January 18, 2021
They got me up and walking and they kept my wound clean. They were extremely helpful and caring.
review users
Kathleen M_2
January 12, 2021
She is prompt in her visits and she is thorough. She checks on my overall health. I love my nurse. I think she is in a management position with her office. They are doing a lot to educate the public. I also like their professionalism.
review users
Leon M_1
November 23, 2020
They allowed her to be taken care of by people that knew what they were doing and they were able to give me break during the day. I think the quality of the head nurse and the staff is were outstanding.
review users
Rosa D
October 14, 2020
They help me with my medicine. They are very flexible in the schedule and the person is very nice.
review users
Jerry _2
October 08, 2020
Again, just very caring. They are very prompt and caring.
review users
Carolyn W_9
September 23, 2020
It has made a big difference, they have helped him a ton. I like that they are easy to reach and had good communication. They were also flexible.
review users
Janet R_10
September 10, 2020
The services have made things much easier. The most helpful part is the dependability. I like how the agency is dependable, well trained, and their customer service is really good.
review users
Marlene B_7
August 24, 2020
She was here and alert, it made me feel very secure. When I need them they react quickly.
review users
Noah H
August 07, 2020
With them, I don't have to leave my house and travel. My caregiver is always on time and a pleasure to work with.
review users
Kristen B
He was able to stay in the house instead of the hospital near the end. They were very flexible with whatever I needed for myself and my father.
review users
Rosalie K
April 10, 2020
They help me with dressing food, laundry, and bathing. They have let me keep the same caregiver since I started.
review users
Robin E_3
April 10, 2020
They have helped her to be more diligent about doing her physical therapy exercises. We have had a really good experience with everyone who has come out.
review users
Anne M_6
March 09, 2020
I'm able to work and my mother is cared for. I don't have any problems of my mother's safety being compromised. I like that they follow up and I was able to get twelve-hour coverage for my mother when I had the flu for two days.
review users
Carol R_16
March 04, 2020
The caregiver has come for so long, so they are a really good match. I think the communication is good. They are very reliable. The caregiver has never called off.
review users
Kevin M_13
February 13, 2020
They helped me the most by giving me a lot of extra flexibility in my schedule that I otherwise would not have. I like BrightStar Care because of the person who comes to my mom, it is an amazingly good fit.
review users
Anonymous_1895
January 08, 2020
They are available all the time to perform their job. They are on the ball and are always available when you need them.
review users
Jill S_2
January 08, 2020
They helped my loved one get in and out of bed. They were dependable and friendly.
review users
Ria G
November 08, 2019
All the caregivers were very nice, and I could trust them. I liked the nurse that came periodically because they gave me good advice.
review users
Mary R
September 12, 2019
It made my life worth living. The people that they sent me were way above average. They were on time or early. They were knowledgeable in what they had to do.
review users
Anonymous_1523
September 04, 2019
They are able to give me a break for a few hours to go run errands. The last two caregivers we have had, we have been extremely pleased with.
review users
Christine S_9
August 20, 2019
I feel comfortable having someone with my loved one so that they're taking their medicine and eating food. If something happens, they're there to help. I like their services, the business aspect, and how they communicate.
review users
Jenna W
August 20, 2019
They have helped her the most by helping her to the toilet. I like that they communicated with me, and I think she has been happy.
review users
Anonymous_2302
August 12, 2019
The impact did affect us. They did help us. It was just the whole situation with my dad having dementia that made things difficult. They did their job, were friendly, and they did what they needed to.
review users
Anonymous_2170
July 23, 2019
We have been working with a different agency, and the woman that we had as an aide before was unbelievably good, but unfortunately, she had to leave because her mother was terribly ill. As we looked for a new person, I knew that no one would be as good as she was. The person that we have now is good, but she is not as good as our first caregiver. I cannot hold that against her since nobody is as good as Pat. I like their billing system.
review users
Susan D_1
July 22, 2019
They make my treatment much easier. They are very organized, the follow-up is excellent, and the nursing staff is good.
review users
Monica T
July 05, 2019
They come and do everything. My mother is unable to care for herself. I like the quality of the people who provide care and the people in the office
review users
Emily C_3
June 13, 2019
He is deteriorating, but it is not the fault of the caregivers. There was one a caregiver that quit abruptly. My husband is getting worse. The caregivers are there for five hours. They are helpful because they are helping him through part of the day. I like that they are very reliable because they send good people that have been screened.
review users
Arthur B_6
June 07, 2019
They take care of my husband and spend most of the day in his room with him because he is mostly bedridden. They are able to hire very competent people who care about their patients, and they do a wonderful job.
review users
Rea H
May 07, 2019
It made everyone feel better to have someone else here watching out for my loved one. Everyone is very kind and easy to work with. They are understanding and responsive.
review users
Joseph B_13
April 17, 2019
He needs a lot of help and I can't do it. The services help my loved one be able to go outside of the home if he wants. I know the caregivers, office staff, and owner.
review users
Betty B
They help with bathing and some light cleaning and feeding. They find the right people for her. They have compassionate workers.
review users
Peggy D
March 18, 2019
They cook for her and clean for her. They keep her company and talk to her. They are kind to her. I like their consistency. Someone is always there. The main caregivers are always there generally.
review users
Dolores W_3
March 08, 2019
It has been a great, 100% impact. My husband has had a great impact as well. They have taken him into consideration and given him support. I would recommend them right from the get-go. I like that they are very helpful but they are not intrusive. They recognize each patient as they come in and take care of them. I am independent and private and they recognize that about me. I have not had to tell them that. I am very pleased with the services so far.
review users
Cecile W
February 25, 2019
It would be difficult for me to find caregivers on my own without any kind of experience in doing that. I know it's the agency's responsibility to provide the caregiver, so I know that's one chore I don't have to deal with. They've been pretty good about finding caregivers, and sometimes on short notice they've done a good job as well. Overall, I would definitely recommend them.
review users
Mary R_19
January 22, 2019
I couldn't have managed without them because my husband was so sick. My husband had 24 hour caregivers, and there was an LPN and physical therapist that came. They were very competent and caring.
review users
Jens H
January 16, 2019
My wife can't talk or walk and it is difficult to understand, but she seems to be taken care of. My wife seems to like some of them.
review users
Mary Eileen G
January 15, 2019
It is helpful having them here, so I can get out and do things. They help with her exercise. Initially, when she was getting care, they got the scheduling messed up, but things have evened out. It is now more regular and predictable.
review users
Jill W_2
January 11, 2019
My mother was almost totally helpless. She had to be fed and taken to the bathroom. It was a tremendous amount of work. It was a tremendous benefit for me and gave me peace of mind. I liked the training that was provided to their caregivers. I found them easy to work with. I liked that their caregivers had a background check.
review users
Sabrina C
November 28, 2018
If we didn't have them, we would be up the creek! My loved one was having behavioral disturbances, and we needed help. They are very reliable.
review users
Carol M_3
November 19, 2018
She helped him get up, she bathed him, and she did everything he need. The help that comes out is excellent. She did everything I needed, and she took excellent care of my husband.
review users
Patricia L
November 07, 2018
They help me the most by doing what needs to be done around the house. I like that they are very efficient.
review users
Yash D_1
September 11, 2018
They gave us a comfort factor that they were giving the right care. They are accommodating.
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