Avila Home Care – Towson, Maryland
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- 1122 Kenilworth Drive, Suite 217, Towson, MD 21204
- (410) 826-6100
- 4.7 ( 100 reviews )
- Home Care
Related Costs
Description
Reviews
4.7
( 100 Reviews )
Juli F
February 22, 2023
They make sure that someone is taking care of the client.
I like the service they provide and they are considerate.
Eileen P_3
February 22, 2023
It gives me time for myself in the house.
I am very satisfied with the schedule, and so far the people are very attentive.
Melissa L_6
February 22, 2023
My aunt always looks forward to when her caregiver comes.
They are very professional, dependable, and flexible. We completely trust them.
Carol N_11
February 22, 2023
The agency can make our life easier by the aides continuing to provide the care my mother needs.
I like this agency because they return calls appropriately and have dealt with several emergencies that we have had.
Daryll W
February 22, 2023
The agency helped the most by giving me a break.
I like this agency because they were quick in setting me up with service.
David W_30
February 14, 2023
The services have made a great impact because he is reminded to take his medications in a timely fashion.
I like Avila because the program is set up very well. Everyone is attentive and helpful.
Charlotte B_6
February 13, 2023
The agency knows how to work with people that have Dementia. The caregiver tells us how to work with my parents. They make sure that they train the family well.
I like that the agency works well with people with Alzheimer's.
Mary J_54
February 13, 2023
I'd really like all the caregivers to be as good as the caregiver we have now.
They are very responsive and really on top of things.
Anonymous_6981
February 13, 2023
They let me interview the caregiver before he started and let me find someone who I thought would be a good match for the client.
Given the caregiver I have right now, I would highly recommend them but I had to interview the person first before I found someone that I liked.
Eugenia L
February 13, 2023
They do their job well and are very supportive.
I would recommend them because they are very dependable.
Claire H_4
February 10, 2023
They take good care of my mom.
I would tell a friend they are very dependable.
Jane B_22
February 10, 2023
The day shift aide is awesome! She is wonderful. She is willing to help with chores and is upbeat. She brings spirits up, is dependable and trustworthy.
I like the people! They are excellent and always respond to phone calls every day of the week.
Laura S_22
February 07, 2023
They have helped the most with companionship.
I like that they are very friendly, and professional.
Chris L_10
January 26, 2023
They also are reliable.
They are very customer-focused.
Amanda M_5
January 23, 2023
They provide care and professionalism.
It is very professional.
Dana C_6
January 20, 2023
They take care of my mother, so I can go to work
Everyone seems very kind.
Jannine W
January 11, 2023
The current provider speaks good English. In the past, we have had foreigners and she just can't hear them well.
They respond and make phone calls to inform you.
Anonymous_6820
December 30, 2022
The support they provided made my life easier.
The agency is very easy to talk to.
Ronnie U
December 29, 2022
They relieved the responsibility of my family.
They were responsive and quick to fill our needs. They provided someone who was good.
Anonymous_6818
December 29, 2022
Avila Home Care made the experience positive by being caring.
I liked Avila Home Care because they have good communication.
Mary B_135
December 28, 2022
The caregiver cleans around the home.
We have been sent a person who fit our needs and personalities.
Barbara L_44
We've had 13 different caregivers, and it would make things a lot easier if we had less.
We've lost a lot of caregivers because they don't want to drive out to us.
Rosemary H_4
December 21, 2022
I use a walker and a wheelchair, so they reach things for me that I can't, and they do things for me that I can't do, like cleaning around the house.
The agency could have a caregiver being personable with clients, so we have someone to talk to.
Renee S_4
December 21, 2022
They come on time.
They are very detailed and thorough.
Anonymous_5462
December 15, 2022
Jessica is here to provide companionship for her. She does random things for us.
I like that they have care for periods as short as two hours.
Ro M
December 15, 2022
They are our backup. When they came last, they were able to get care for us at the last minute when my dad came home from the hospital. We really appreciated that.
They should inform people who are coming of the specific needs my parents have.
Jared L
December 09, 2022
They have been helpful and supportive.
I like that they are reliable and flexible.
Janet O_4
November 30, 2022
The provider has helped her the most with her hygiene.
The nurses that come out should know what they are allowed to do or not to do and make sure everyone is on the same page.
Anonymous_6707
November 23, 2022
The agency could match the caregiver to the needs of the client better.
I like this agency because they communicate well.
Elise F_1
November 10, 2022
They keep my mother on schedule.
I like that they are professional, and the schedulers are on point.
Eva B_1
November 09, 2022
They are helpful for my sister because she likes to have company; and they provide companionship.
They are very responsive and have good caregivers.
Anne B_16
November 09, 2022
They did overnight care.
They have prompt responses, and I like the level of care.
Cherie N
November 09, 2022
They left my mother angry and frustrated.
They could listen more to what is needed.
Ginny J_1
November 09, 2022
They gave a quick response to starting care.
Jill L_4
November 07, 2022
I think it's a great help. He really enjoys the caregiver. I think he would miss her if she didn't come.
I like that they have excellent people. They are very accommodating if we need more time.
Marty S_2
October 28, 2022
It has really helped my mother in the activities of daily living like getting up in the morning, laundry, making the bed, or getting breakfast.
Overall the scheduler is doing a great job in trying to provide consistent staff, so there are not too many changes in who takes care of my mother and they are pretty reliable.
Connie U_1
October 28, 2022
They cover all 24 hours of care.
I like that they are reliable.
Tenier S
October 27, 2022
Have an aide who is consistent and doesn't call out.
They could do better at organizing and communication.
Jim L_20
October 26, 2022
I can't get around much and they do odd jobs that I can't do.
They are friendly and professional.
Laura J_11
October 26, 2022
They were kind and gentle toward my mother.
They were always responsive and employed compassionate people.
Marguerite W
October 20, 2022
The fact that no one followed up on his care is horrible.
We love Latisha when she came to work with my dad. Dealing with Casey was great.
Janet C_20
October 20, 2022
He enjoys having the caregivers over to help him.
They are reliable.
Shelbi B
The client was in a lot of pain, and I think he would not have felt comfortable passing away if I were the one present with him.
They were efficient and quickly provided care.
Sally J_1
October 17, 2022
The providers helped Michael and me just by being here, and they were just here full-time 24/7 which was wonderful.
I like that for the most part they were very prompt, hard-working, and helpful.
Karen G_24
October 11, 2022
They have made our lives easier by being flexible with trying to find caregivers that work with my mom and her needs.
I would like them to have more training for the caregivers on how to deal with patients with dementia.
Anonymous_6582
October 11, 2022
They did a good job helping her by cleaning the house.
They could have found more people for our shifts, but I know that is a challenge in this time, so I get it.
Mary S_55
October 07, 2022
They help her do things she needs help with.
They seem responsible.
Anonymous_6469
September 30, 2022
We ended up doing the work ourselves when the caregivers didn't show.
Find better employees; there were too many employees who showed up late, had a lack of training, or never came back. Only Lena was excellent.
Carolyn W_13
September 29, 2022
She did like the care and caregivers that helped her.
I liked that they did everything just fine. I liked that the people they send and they were easy to work with.
Tony A_3
September 28, 2022
It was a good experience.
I like that they do a pre assessment before the services.
Barbara G_54
She will take me where I have to go and supports me.
I like the people that they have sent.
Melissa R_5
September 28, 2022
They are short staffed so there are not as many caregivers available.
They are flexible and accommodating.
Debora K
September 27, 2022
We don't have to worry about certain things when they are here.
I like their responsiveness.
John T_23
September 27, 2022
She loved it. It primarily helped with her being alone for over 10 years. When she had a stroke I couldn't get there, so it was great relief.
I liked that they were incredibly prompt when you have a need.
Shirley S_28
September 15, 2022
The services make my life easier and more comfortable by helping me remember to do things.
I would tell a friend that my caregiver reminds me to do the things that I don't remember to do, and it's so helpful. My caregiver is very pleasant and non-demanding about it.
Diane H_22
September 09, 2022
It helped since it gave me peace of mind and my mom enjoys the caregiver.
I liked that they are very responsive and thoughtful of who they send.
Cathy H_14
September 09, 2022
They have helped me the most by caring for my mother's health and providing capable and professional staff.
I like that they are very proactive and quick in response, they also offer a good quality staff. They are very professional, patient, and caring with my mother.
Lisa H_1
September 09, 2022
They could make my life easier by being more dependable. I can't count on them. They send people that are not dependable and the caregiver comes late.
I would like to see them be more dependable.
Cathy B_5
August 26, 2022
It has been a big help for me.
I like that they are quick to respond and that they replace someone in case of an emergency.
Kathy C_23
August 23, 2022
They could have been more helpful if we needed it more. People said we would need help, and we realized later we didn't need it. We thought we needed help with bathing but the client couldn't do it.
Everyone was very cooperative and easy to deal with.
Doug S_14
August 23, 2022
They don't really do much other than take her out of the house. They take her for lunch and errands. It gives her a break from me and me a break from her.
I think they need to screen their caregivers better. They are inconsistent. Carla has had four people in less than a year. At least one of them was not a nice person.
Bea A_1
The provider has helped her the most by helping her with her exercises.
I have already recommended them to other people, I like the fact that when I call they would always try to provide help.
Bernard B_2
They made things positive by having people who interact with me. They have been positive at reacting to criticism.
I like that they have good responsiveness when there are problems.
Anonymous_6416
August 10, 2022
I really didn't have any issues with how the care was; it's just that we only used them for like a month.
We only used them for a month; but a lot of the caregivers would be on their personal phones a lot.
Tom S_17
August 10, 2022
The aides were all very good and helpful. It relieved me. Some of the aides were not diligent doing the laundry.
I liked the administration.
Carlton L
August 08, 2022
They care about what they are doing and they have provided consistency and reduced anxiety for me.
The assistance seems to be professional and they are friendly and thoughtful.
Phil G_2
August 08, 2022
They did everything we asked them to do.
He likes their timeliness.
Anonymous_6404
August 04, 2022
They put up with my eccentricity.
I like the attitude of their employees.
Katy D_1
July 26, 2022
It wasn't them. It was that he was in a bad place. There wasn't anything they could do to make him feel better.
With all the people that came, I felt everybody was more than just competent. They were kind and compassionate and caring.
Laura M_29
July 25, 2022
They have helped by being there to watch him and to be with him.
I like that they seem to be very attentive to our needs, and they are very responsive when I have a question.
Greg D_1
July 25, 2022
They have helped with keeping him company.
I like how they call and let me know if there will be a new caregiver.
Anonymous_5475
July 21, 2022
The agency helped me the most by taking care of my brother when he first came here.
I'd tell a friend that I liked that my brother connected with the caregiver they sent.
Arnold R_1
July 20, 2022
They helped us with scheduling.
Avila Home Care has integrity.
Jane H_13
July 20, 2022
Our experience was positive because they actually interact with her.
I like that the company has kept with the same schedule and caregivers the whole time.
Bill S_23
So far, the girl that we've had has been very good. She's been helpful to me because having her here gives me time to work.
The CEO had been the pastor at my church. Everyone I've talked to has been great.
Deb M_3
July 08, 2022
It makes a big difference to have someone come in and do the more difficult things
Some of the caregivers were really good and some weren't that good.
Sharon B_37
July 08, 2022
It has allowed me to get some sleep.
They are responsive.
George W_16
June 27, 2022
I loved the way they came and took care of my wife. I'm in the process of getting someone else.
I would recommend them. They could have better hours with the caregiver.
Denise O_2
June 27, 2022
I appreciate that it gives me the chance to get out of the house.
I like that they provide him the care he needs.
Pam F_5
June 22, 2022
They provide me with great communication and keep me in the loop which I appreciate. I like to know what's going on.
They're very professional and organized.
Caryn H
June 22, 2022
If the caregivers read the notes and do not constantly call that would make things easier.
I like them to get consistent with the caregivers that they send and for the caregivers to read the notes that I leave.
Claire H_6
June 16, 2022
They send quality workers out.
I like the quality of the people they send, and the attitude of Shelly when she comes. I appreciate the company.
Janice K_4
June 16, 2022
They help me a great deal. They helped me make the transition from a rehab situation to home.
They seem to be good people.
Margaret S_28
June 15, 2022
She has lung disease and Parkinson's. She really needs it.
She gets different caregivers all the time. She's having a hard time with consistency.
Kate L
June 10, 2022
They have responsible and neutering caregivers.
I'd recommend them because of the quality of care.
Diana S_13
June 07, 2022
They provide him with the care that he needs.
I like that they are very responsive and always able to pick up my calls.
Donna B_34
June 07, 2022
The caregiver did an excellent job, and Debbie the case manager was always right on top of it.
I was very pleased with the services we received from Avila Home Care.
Rebecca B_11
June 07, 2022
They clean, cook, run errands, and react on a personal level with her.
They been taking care of my mother and she's been very pleased.
Judy V_6
June 07, 2022
The caregiver from Avila Home Care helps to take me to physical therapy and has been wonderful.
Avila Home Care is very helpful and attentive to me.
Donna W_17
May 27, 2022
I think that they really try to best to try to find a good fit with the caregivers.
I really like that they are easy to communicate with.
Janey W_1
May 26, 2022
The kind of care they give her is a reflection of the company. I go in twice a week and can see the changes.
They need to train their employees properly, especially when it comes to the client's needs. Not every client is in the same predicament as far as the level of care needed. They need to have general and proper etiquette on going into other people's houses.
Anonymous_6119
May 25, 2022
We love our current caregiver. They could be a little more active with the clients. I would like if I could get someone close to me in case of an emergency.
The office staff is very helpful. Some of the caregivers have not been the best fit for my husband.
Anonymous_6068
May 24, 2022
I only see the caregiver once a week, but that is fine for me.
I don't have much experience, but I like my caregiver, she's very pleasant.
Joan D_10
May 24, 2022
They made sure that I didn't fall and they helped me use the restroom.
The caregivers were very nice.
Kathy S_20
May 20, 2022
I'm not sure what we would do without them. If it wasn't for them my mother would have to move down here with us. All she wants is to stay in her own home.
They have given wonderful, personal care to my mother.
Greta B_1
May 20, 2022
The providers that come to my home are very caring, dependable, and punctual.
The professionalism and the immediate response. With everyone i spoke has been kind.
Andrew R_2
May 20, 2022
We just started with them and my parents have extra help so they can relax.
They are very upfront and communicate quickly with any questions or scheduling matters.
Anonymous_6060
May 17, 2022
Most of the caregivers were compatible and helpful. They were head and shoulders better than the other companies we used.
I like that they were really good about scheduling.
Alexa G
May 12, 2022
The girl goes on walks with the client and drives her everywhere she needs to go, like to the doctor.
They listened to my mom's needs, and we've used other companies prior to them and they were very consistent here. The other companies weren't cooperative and wouldn't listen to my needs.
Anonymous_6001
May 12, 2022
I feel like we haven't had a single person over long enough.
Both of the people who have come to my home are very friendly and take good care of my husband.
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