Visiting Angels of Newburyport
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- 182 State Street, , Newburyport, MA 01950
- (978) 462-6162
- 4.9 ( 100 reviews )
- Home Care
Related Costs
Description
Reviews
4.9
( 100 Reviews )
John F_17
February 21, 2023
The communication is huge, and the caregivers are very good.
This agency has good communication. They send out quality caregivers.
Joan T_18
February 08, 2023
I wish I could have them less often because it is a bit much for us to have someone in the house for three days in a row.
I like the services they provide.
Fred M_8
January 30, 2023
They enhance her life. The caregiver goes shopping with her.
I like that they are prompt and energetic.
Patrick W_3
January 23, 2023
The caregiver has developed a good rapport with her.
They have been very helpful throughout the whole process. I can make schedule changes.
Betty Ann J
They are helpful and accommodating. They are punctual.
They are professional and dependable. They are very nice people.
Edmund "Fenn" H
They take me to the supermarket.
I like that they are very friendly and caring.
Marianne J_2
December 16, 2022
They help with cleaning the place and visiting my husband.
I like that they're cheerful and they come in and help.
Anonymous_6810
December 10, 2022
It had a big impact when I was receiving the services.
My caregiver provided good company.
Jackie C_15
November 10, 2022
It gives us great peace of mind and relieves the pressure that we had taken on. My mom is enjoying her company.
They have been reliable and the communication for the most part has been good.
Anonymous_6712
November 10, 2022
The weekends are hard but her weekdays have 24/7 care.
My caregiver is kind but she needs 24/7 care.
Stephen K_5
October 27, 2022
I would like all the caregivers to provide quality service.
They are responsive, and they work with you if you need to make changes.
Susan B_56
October 27, 2022
It is helpful when they are here because of their care.
I have already recommended a few people.
Phillip D_1
September 27, 2022
They make a big difference when they come.
Very likely they are great
Linda D_27
July 20, 2022
Everybody keeps me informed. I need the time that I have them here.
They're very efficient. They follow up. They do what I ask.
Deb F_2
July 12, 2022
The people that work there are professional and caring.
They are communicative and they are flexible.
Peter C
June 27, 2022
They are on time. They will help him shower and with his laundry.
I like that my father has been able to connect with the caregivers who come.
Lisa M_31
June 10, 2022
The agency matched us with a caregiver who works great with my father.
I like that they matched us with a caregiver that works well with us.
Jen F
May 21, 2022
Visiting Angels has made my experience positive by being reliable.
I like Visiting Angels because they have good communication.
Charlotte C_5
May 18, 2022
The provider has helped the most with helping my mom go to the bathroom.
I like this agency because the people they send are nice, and they are good with my mom.
Patricia L_14
April 27, 2022
The agency works with me and answers my questions and is available.
I like the person that comes to the house and works well my mother. The person seems attentive and follows up.
Lisa M_25
February 24, 2022
They have helped us by giving us a good caregiver who comes on time.
I like that they have great caregivers. The one we have now is fantastic.
Donna R_25
January 19, 2022
He is really responsive to the aide. He gets up better than he does for us.
The aide is great with my great. The agency is very responsive and will keep in touch if there is a change and they will fill it with someone else
Doug C_5
January 13, 2022
The services have provided socialization, promptness, and report concerns.
This agency is local and responsive. They also have good staff.
George P_13
December 29, 2021
They give us the ability for the caregivers to provided for my mom.
They been wonderful, they respond to our needs and the caregivers a re nice.
Darlene H_6
November 23, 2021
The caregivers would take to load off of me and they helped me get things done.
I really like that the quality of the care, it is just better.
Wolcott D
November 22, 2021
They clean after me when I make a mess.
I like that they are on time and they remind me of things that I might forget.
David T_23
November 08, 2021
They help my wife and have made her life easier by helping for four hours each day. They are very forward.
I'd recommend them because they provide super caregivers. They are always on time.
David C_48
October 21, 2021
They have helped me the most by cooking and cleaning.
They have good workers that are pleasant.
Valerie F_2
October 12, 2021
It helps to know that someone else is there. It's taken a weight off of me.
I communicate with them and they communicate with me!
Sandra D_18
September 29, 2021
They help me be able to leave and feel comfortable leaving the client with them. I can do my appointments and church obligations when needed.
I like the caregiver's personality and work ethic.
Anonymous_5179
September 15, 2021
It has made it so that I can be more easy going.
It has helped me out a bit and they have been good.
Shelly D_4
August 11, 2021
They have really helped us by sending us quality caregivers.
I really like that the office is good at communicating with me.
Heather P
July 29, 2021
It's just one less thing that I have to worry about.
They always tell us when someone is going to be out.
Anonymous_5024
July 19, 2021
They come weekly and they do whatever he needs help with around the house and they are consistent.
I like that their communication and consistency is nice.
Dorothy M_20
June 22, 2021
They have accommodated themselves to my schedule.
I like that they responded quickly to my first call and I'm notified if there's a change in shift.
Sandra K_3
May 04, 2021
I get to go out for nine hours a week!
I've only had them for a short time. We've had the same caregiver, and she's very good.
Nick M_4
April 27, 2021
They are here on time and have never needed anything.
They call us when they are not going to be coming or if they are going to be late.
Karen C_29
April 16, 2021
I like that they are very concerned about the patient.
I would tell a friend that they are reliable.
Cynthia T
March 11, 2021
Our caregiver comes six days a week and I do not have to worry.
I like that they paired Cynthia with a great caregiver. They have become great friends.
Margarita C_1
February 23, 2021
The one that I have is excellent, I would recommend her to anyone.
I love them, I couldn't do it without them. She takes me to my appointments.
Roger F_1
January 28, 2021
It frees me up a couple of hours and she is given good care.
They are on time and are very helpful and friendly.
Kristen H_2
December 16, 2020
Things are much easier in our house right now with that extra help.
The staff is amazing and everyone that we talk to is as well.
Erica S_2
December 11, 2020
They allow me to have time and space away from my mother.
I find them to be very professional and the caregiver assigned to my mother is very nice.
Rob H_2
November 20, 2020
We are able to communicate well with them so they are able to do the things my mother needs.
I like that they are consistent and have the same caregivers every time.
Lori L_6
November 17, 2020
They will take him to appointments when I am not able to.
They are very good at communicating and work well with our schedules.
Paul H_15
October 28, 2020
I like the caregiver's level of attention to my loved one's needs.
The staff, generally speaking, are pretty good. The current caregiver is excellent and I have no problems with them whatsoever.
Kristin H_1
October 26, 2020
They are doing so much better because they are so much less stressed now.
The health aides are treated wonderfully and they care wonderfully for the patients.
Charity S
September 04, 2020
It has a big impact. They have given her some freedom.
They have done a really great job matching the needs with the client.
Alex R
August 26, 2020
They save me time with not having to travel so far and check in on my father.
I like the fact that the company does whatever I ask them to do.
Frederick T_2
August 07, 2020
This is a really good program they have going for me.
They are very responsive to my needs.
Elis H
July 21, 2020
I live in a 3 level home and I can't do the stairs and walking downstairs to do the laundry was wrecking me, so they do that and that's most helpful. I can't maintain the home with the injury that I have and cancer.
I got matched up really well with the caregiver that comes in. I had used another service before and I would get different caregivers each day, but Visiting Angels has been really consistent.
Lita Z
July 14, 2020
They have made it very easy and they are always in touch with me if there any questions. They very organized.
They are great. I like the fact that I have the same woman each time. She isn't a young girl and she understands the clients needs more.
Ruth M_9
June 22, 2020
It gives me time and gets her ready for the day.
They're good. They're very professional. So far, just about all the girls have been just fine.
Andrea C
June 08, 2020
They have been able to match multiple people to my mom and overall they have been so flexible and loving with my mother.
I like that they are incredibly accommodating and they have been amazing.
Lisa T_2
May 06, 2020
She does activities with her and takes her to activities in the nursing home.
They are very good about communicating back and forth. The caregiver we had was excellent.
Richard S_4
April 28, 2020
The house work is the most helpful.
I like that they send me capable caregivers.
David P_16
April 06, 2020
She couldn't have survived without them. They provided companionship and friendship.
I like the people that came to take care of Shirley. They couldn't have been better.
Helen C_14
March 13, 2020
It takes a lot of stress off me.
They are nice, polite, and clean.
Chris M_8
March 10, 2020
They've been companions and do the minor clean up around the house.
They've been very responsive and flexible in working with our hours and with people.
Donald D_4
February 11, 2020
My mom likes the caregiver, and that is what counts. They do it two days a week. It is good to when I go to work.
They have good people who come and do their jobs. They are efficient.
Stewart W
January 27, 2020
They make sure he's showered, take us places, and clean up.
They always inform me if someone new is coming and they're always punctual.
Becky G_3
They anticipate any issues and do more than what we expect. My parents have done well under their care.
I like that they are thorough and worked hard with matching the right caregiver with the client. I like that they are very responsive when we talk about the client care.
Kim L_5
January 14, 2020
They help her get out of the house and give her companionship and some independence. They take a lot of weight off of my shoulders by doing laundry.
We like Jane, the caregiver. It was also really easy to get started.
Karen O
December 19, 2019
It's changed over the years as my mother's needs have changed, but today I would say the most helpful part of the care is the advocacy that the caregiver provides for my mother when we're not there.
I like the caregiver that they assigned to my mother years ago. She's been invaluable to our family.
William R_27
December 04, 2019
They clean by vacuuming, dusting, and washing the dishes.
I like that they're very proper and do everything I want them to do.
Susan H_33
November 19, 2019
It gives peace of mind for me that someone is there and making sure that his condition is steady.
They are really consistent. I think the caregivers are really concerned about the people they take care of.
Theresa Q
November 14, 2019
I work also and if I do not have to worry about them showing up then it makes my life a little easier.
They are prompt, and I have not had issues with the caregivers.
Bob B_7
The people seem to connect well with my wife, which seems to make everything even better for her.
They have good performance.
Kenneth M_5
September 16, 2019
They have helped me the most by doing shopping for me.
I like that the caregiver is always on time and does a good job.
Kendall P
September 11, 2019
Their services have made it easier for me. It makes it easier because of my age, and I am not able to do things I used to do.
I have had a lot of different girls come in, and I was always pleased with everyone of them. I have never had a complaint. I couldn't ask for anything more.
Karen B_8
August 20, 2019
They do daily hygiene, take him for walks, and help with is daily care. They keep him company. They have a good rapport with him.
Their people are very reputable. They are empathetic, and they follow up to make sure that I am happy.
Len R_1
August 20, 2019
They provide companionship, and there's someone there to help with her daily functions.
I think there were some stated reasons about why we were receiving services, and some of those things we first discussed at the meeting are not being met.
Shiela A
July 24, 2019
It has helped with personal care and medication.
I like their responsiveness to my mother's needs and care.
Julie E
July 01, 2019
They get her ready in the morning. They get her showered, dressed, and ready for the day.
The people are very friendly and seem to know what they are doing.
Kathleen R_3
June 25, 2019
I like that they are here. I needed some help to take care of my loved one.
I like that the caregivers come several times a week. We are happy with the personality of the caregiver.
Timothy R
June 19, 2019
I am going back in for more surgery. They help a bit. They have done pretty well at keeping the house clean and things like that.
Most of the people do a really good job.
Helen N_2
May 29, 2019
They were there all the time, consistent, and caring.
They were dependable and good people.
Donna D_7
May 02, 2019
It allows me time to myself, to do other things, and to not have to worry about my father.
They have been very responsive, they communicate well, and they follow up on what they are going to do.
Paul G_1
April 25, 2019
I would have great difficulty without it.
What is there not to like? They are thorough and willing to help.
Mike S_7
April 05, 2019
It gave her a level of comfort. My wife was very shy, but they seemed to communicate well and make her feel comfortable.
They communicate very well, and the employees are very qualified people. They provide training for their caregivers. If there is an emergency, they get someone to respond.
Steven H_2
April 02, 2019
My mother is hard to deal with. The caregiver has been very good and has gotten my mother to let her do some things.
The caregiver that is here gets along with my mother.
Theresa L_4
March 19, 2019
They keep her company. They take her to appointments or on a ride.
They are professional and kind to my mother. They do a lot of things for her that she can't do.
Marlyn R
March 12, 2019
I could do errands without worrying about him.
I think that they actually kept my loved one occupied and interested.
Margie D_1
February 12, 2019
They provide good company for him. I know his goal is to eventually be on his own so it is hard for him to have services coming in.
They really try to work with me as far as scheduling issues go.
Maude M_1
December 04, 2018
It is very important. The caregiver knows what I want before I know.
They always do everything to please me. If I am not pleased they make sure I am. They are just wonderful.
Shirley D_1
November 02, 2018
She comes in and does what she is suppose to do. It is an average experience.
They have done a very good job matching us with a home care aide.
Patricia W_12
November 01, 2018
I don't use someone in the house as far as personal needs or anything, it's more to bring me to do my chores and stuff like that, like banking, shopping, doctor's appointments. I don't have a problem with the caregiver I have now, she is very good.
I have recommended them to different people. I would say that they are very good and that they seem to match the caregiver with the individual that needs the help.
Pat A_1
October 10, 2018
They keep working and don't talk a lot or sit around. They keep going and find things to do. They know what is expected.
I love the caregivers, or angels, that come to visit us.
Alexandra J
September 21, 2018
They do everything that we need them to do in order to make my father happy.
The girls are very responsible and nice.
Naomi M
September 19, 2018
They take care of my mom when I can't.
They've been here and been able to accommodate her needs.
John &
It improved her life very much. They helped with providing companionship. They let her do what she was still capable of doing and then they guided her when needed.
They matched the caregivers very well with her personality. The initial evaluation they did was very good.
Pam C_1
August 02, 2018
It gives me freedom and relief since I don't have to be there 24/7.
We have a great caregiver from them.
William R_14
August 01, 2018
They do the laundry.
They do very well. They tend to the things that need to be tended to around the house.
George S
August 01, 2018
We had a single person most of the time, and she was excellent. She didn't rush him about and was gentle with him.
I really liked them other than the person that I talked to on the phone, and the last caregiver that they had sent over.
Conrad B
They give me a peace of mind.
My sister has enjoyed the people. They have been on time and it has been a positive experience.
Joann P
July 23, 2018
I just feel like they are really reliable.
Lauren D
June 12, 2018
Outstanding doesn't really capture the life-changing help that they're giving. They give me my life back. My mom needed a lot of care. She started to get better, but it was going to be too much with me going back to work to be there for her. They're there for her to make sure she's bathed, and they keep up on the house. They let her have her independence and mine. I wouldn't be able to go back to work without them.
They do their very best to accommodate my needs. They keep me updated on my mom's care, and they really listen to make sure that they know what she needs.
Donna T_4
June 08, 2018
The care has helped my niece because she lives closer to my mother. She had been getting the groceries for her and did her laundry.
We have had Visiting Angels a short time, however, they seem to be on top of things. They call if there are any changes and make visits to see how things are going.
Thomas G
May 25, 2018
They remind me on things that I need to do. They help me with things that I need to clean, and they get along with my dog.
They are very comfortable and helpful to be around. The caregiver is good and my daughter is happy.
Stephen P
May 22, 2018
They helped with custodial care by doing light housekeeping and things like that.
Their services were very good.
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