Home Instead - Melrose, MA

  • One Nelson Ter, 1st Floor, Melrose, MA 02176
  • (781) 662-2273
  • 4.9 ( 11 reviews )
  • Home Care

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Description

About This Community

Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Reviews

4.9 ( 11 Reviews )
review users
JASM
November 05, 2021
Home Instead, as an agency, has constantly and consistently pivoted to meet my needs for my father. They have truly been my partner in his care. I appreciate their transparency, heart, inventiveness and work ethic. They have also been receptive and supportive as I spin thoughts off them, in this never ending puzzle. I feel so fortunate to have them. Caregiver capabilities, proactivity and engagement levels vary but I believe that is an industry-standard, and Home Instead does try to place the right fit. Caregivers are always on time and kind.
review users
Dee81
July 28, 2020
What I love the most about Home Instead SC is that their quality service does not stop at their office. The caregivers they hire and train are outstanding at what they do. I also find the company very flexible in accommodating our familie’s needs. Office staff return your call same day. Caregivers are always punctual and go above and beyond with your parents needs.
review users
EMK Myer
May 28, 2020
Staff is very caring, helpful and reliable
review users
Jeffreyb
August 14, 2019
Great responsiveness by Home Instead for care of my 90 year old mother.
review users
LSR
October 21, 2018
My mom did great with aide. Aides were the perfect match for her. Professional and caring. Whole experience was so much better than I thought it would be.
review users
Costa Family
Venuza is a wonderful help to our family.
review users
Bill, from Melrose
My elderly in-laws needed in-home help and we contacted Home Instead in Melrose for assistance. Wendy and Joanne in the office were very helpful in scheduling staff, (despite our many changes). And the care-givers, Francine, Sandy, Jorain, and Ann were dependable, friendly and they "cared", (which is an important feature for a "care-giver" ;) My in-laws liked them and appreciated their help. If you or your family are in need, I'd recommend you give Home Instead a call. Thumbs-up
review users
gratefulforcare
February 27, 2017
Home Instead is always incredibly flexible about and responsive to my family member's needs. They really try to work with the variety of challenges that come up on a daily basis, whether those be physical or emotional.
review users
billiii
January 29, 2017
they took good care of me reminding me to walk and take my medicine.
review users
Ann Marie D.
September 02, 2016
Thank you! You have all been so kind. I can't thank you enough for all you have done for me & Mom over the past year. Everyone has been amazing!
review users
Joann29
February 10, 2016
Dad has been using Home Instead Senior Care for two years now. I am very pleased with the service they give to my father. They have been very good. They provide 24/7 home care. They assist him with meals, showering, and they also do some light housekeeping. They just basically do a lot of supervision because he has Alzheimer’s. Majority of the caregivers really care about my dad; they have a rapport with him. I really think they’re doing a good job. If there are any changes in the schedule, they always get in touch with me.
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