Right at Home Boston, Southwest
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- 56 Leonard Street, Unit 6, Foxboro, MA 02035
- (508) 668-8001
- 4.5 ( 60 reviews )
- Home Care
Related Costs
Description
About This Community
Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.
Custom Care Plan
We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.
Caregiver Training and Care Supervision
When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
Reviews
4.5
( 60 Reviews )
Melissa C_10
February 13, 2023
They help her because she couldn't be at home by herself. They help her with meals, showering, cleaning and other lighthouse keeping.
The communication is good, they call back if they need to change something.
Leslie P_4
February 03, 2023
It is good because they need help. The caregivers are good. They help with cleaning and meal prep.
They could provide a consistent caregiver.
Meg N_1
January 06, 2023
The provider could have a consistent caregiver.
The agency has quick response and we love the caregiver.
Virginia H_12
January 06, 2023
They make it positive by staying in contact and notified us when a caretaker can't make it.
I like that they have been very thorough when contacting me on any issues and the person they sent is very good.
Anonymous_6782
December 16, 2022
They make the experience positive by meeting my needs.
I like that they show up for us.
Kristin H_4
December 06, 2022
I don't have to worry about my mother when they're there.
I like everything! The people they send out know what they're doing and are very caring.
Margaret W_16
November 07, 2022
They always have a back-up if the scheduled aide is not available.
They are responsive, they seem trained and high quality.
Allison M_6
September 08, 2022
They help her with toileting. They help her make her bed.
I really like that they have good quality caregivers.
Josh S_1
August 03, 2022
They staff quality people.
They're responsive and professional.
Bill G_13
My mother had open-heart surgery, and my father had a mild stroke at around the same time. Myself and two of my brothers were helping them all by ourselves, 24 hours a day. The services helped me by giving me my life back.
They were there for almost every scheduled shift.
Anonymous_6190
June 06, 2022
They've given me the care when other agencies are taking longer to provide that aid.
They provide immediate services and were able to give us that care within a week, and their workers are pleasant.
Dan D_7
May 05, 2022
They could come more often for 3 hours a day 5 days a week.
I like the quality of people they are sending. They are well trained and good.
Cheryl C_8
April 07, 2022
The interaction they have with my mother is excellent.
They should do a little better in communication.
Dina B_1
March 16, 2022
The agency prepares lunch for him and helps him with his day.
I liked that they are efficient and they communicate well and have good health providers.
Anonymous_5764
February 03, 2022
I could not find anyone to prepare meals.
They need to take initiative to know what the client really needs.
Anonymous_5631
January 24, 2022
More knowledgeable and experienced workers that could do their jobs better.
The ability to get someone scheduled quickly is what was good about them.
Jason M_4
December 09, 2021
He is total care dependent. The services, It's essential. We really depend on Right at Home. He's developed a very strong bond with the caregivers.
I like the high quality and very caring caregivers. Right at Home is very good at communication by the office staff.
Candy S_1
November 17, 2021
They would get her up and make sure that she was showered and cleaned. They kept her company and made sure she had her meals.
They were quick and accommodating.
Andrea V
November 08, 2021
They always have a replacement caregiver and are good at client matching.
They are very organized, they are always on time and very good with tasks around the house.
Cheryl C_6
November 03, 2021
They have been able to help keep my dad in the house.
They could improve their communication.
A.Ela
October 21, 2021
Be careful. They have “accidentally “ sent me an unvaccinated caregiver a couple of times. I was clear as to how important this was to me.
I have been researching alternate agencies- nobody in seems to know what is happening when you call.
Save yourself some time and serious money and start with care.com to hire someone privately or call other companies.
It’s frightening how little they seem to care.
Allison M_5
October 20, 2021
They have helped us the most by creating a routine for him.
I would tell a friend that they will work with you on the placement of the care.
Lisa W_13
October 06, 2021
They made sure that she was clean and her needs were met.
I like that they are quick to respond and they have good communication.
Janet S_24
September 27, 2021
The helper was good at getting her up and engaged at home.
I liked that they had good communication. They were willing and able to work with my and what my parents needed.
Anonymous_5184
September 08, 2021
I had a couple of bad experiences with caregivers when I first started.
They need to do better with matching the caregiver to the client. They need to put in a little more thought into it.
John Q_2
August 12, 2021
My mother needs 24/7 care, so they've been a part of providing that. It's been helpful for myself and my siblings.
We just started with the service.
Wes R_1
August 12, 2021
They do their job.
The owner treats me fairly.
Erik S_1
July 26, 2021
Some caregivers need to be told what to do instead of them knowing what to do.
Some of the caregivers have been a hit or miss. It's hard to get good people in.
Theodora M_1
July 09, 2021
She just needed the companionship.
I like that they have a good response time.
Joyce M_13
July 09, 2021
It depends on the caregiver. The caregivers that were not a good fit need to try to accommodate his requests and listen to him.
A couple times the worker did not show up and they could not get anyone to take the shift.
David H_32
June 11, 2021
I have a wonderful caregiver. She does it right. She helps me with my speech and everything else.
I like the relationship with my caregiver.
Joe C_15
May 26, 2021
It's definitely helped him. He doesn't need a lot of help, but it still helps a lot.
I like that they're very responsive to all our needs.
Jan M_3
April 29, 2021
One of the aides that came was really good so I was able to run errands during those 4 hours knowing that my father was taken care of.
I liked that they were very supportive, they explained a lot about what was happening. They were very accommodating as far as their staffing goes.
Joanne S_8
March 16, 2021
The services helped keep him safe.
I liked that they provided very good care for Eugene
Peter R_3
March 04, 2021
He needed 24/7 coverage and we couldn't provide that ourselves.
They worked well with my father.
Patriots1010
March 03, 2021
The women at the office are always upbeat, patient and answer mine and my husbands questions quickly. I have had a great couple of care workers who help my mother in law any way they can.
The nurse who came out originally was very supportive and gave the impression that she has been working in this field for many years. She took the time to review things about my mother in law with the care worker who was in the home at the time.
Not only do we not have to worry about my mother in law when we're not with her, she does not have to worry about basic household chores or if she is going to fall and be alone.
Highly recommend- will tell all of my friends as their parents need some extra help too.
Janet W_6
February 04, 2021
They helped me get around.
They have good quality people.
Richard P_10
December 28, 2020
I didn't really need them, which was the biggest issue.
One caregiver walked in and took the opportunity to tell me about somebody who could clean my house, even though I didn't ask.
Anonymous_4254
November 13, 2020
I like the girl that is coming out.
They are more local and I like the idea of what they are doing.
Joan F_6
October 28, 2020
My parents seems to like them when they come. They seem to know what they are doing.
They always seem to find someone that is qualified when we need them.
Thomas M_18
October 13, 2020
The most helpful part of the services is having the same caregiver everyday.
I like the agency's attention to detail.
Elizabeth
August 08, 2020
My mother is using Right at Home. They help with driving, grocery shopping, putting away groceries, meal preparation, getting her dressed, and opening things like jars and cans. The caregivers have a very positive attitude, are outgoing, friendly, capable, and helpful. It was a great choice. They're very easy to work with.
Susan D_17
March 17, 2020
I still have to check in and make sure everything is okay but it is still great.
I find that they are really reliable. They send great resources and they do great followup.
Lauren T_2
February 24, 2020
They come once a week.
I've had some problems with consistency. It doesn't seem like they are consistently hiring the right people.
MacKenzie M
February 10, 2020
They drive her where she wants to go. They also take initiative to do things without being asked.
I like the people they send out to her. They are always on time and great at communicating.
Donna H_14
December 16, 2019
My father is in a nursing home, so the caregivers go to nursing to be with him for a while. This is good for him.
This is a good agency because they keep up with their clients, and they call me all the time.
Stephanie M
October 30, 2019
The caregiver helps my mother with her personal hygiene. My mother sleeps when my brother and I are around, but the caregiver is able to get her up.
They could improve the scheduling because there are times when the agency can't find a substitute when a caregiver calls out. Also, we currently have a consistent caregiver, but she has called out a couple of times in the past couple of weeks.
Anonymous_2566
October 21, 2019
It keeps him alive, so it's pretty impactful. We could use more services, but we can't afford it.
I've been with them for a few years now, and they're just okay.
Anonymous_2402
September 12, 2019
She helps me put in my eye drops.
I would like them to be better about notifying me ahead of time if my caregiver isn't going to be there.
Mary P_20
September 06, 2019
We went through some different aides and we had to find the the ones that were the best fit for my mother. In situations where they had to send a replacement, they knew her needs, but they didn't send somebody that filled those needs.
Things were well when we had them, but when someone was sick, they would send out someone who was not suited for my mom's needs.
Scott M_6
August 09, 2019
They have had a very significant impact. My mother has very little social interaction with anyone, and the caregiver is a big provider of support.
I like their commutation with me about what is going on with my mom.
Anonymous_2132
July 10, 2019
I would be a duck in the water without them.
I like the quality of care and attention to detail that they have given. I think it is outstanding!
lizzy w
April 03, 2018
RAH was wonderful with my elderly relative. We had their services for roughly 7 years. Caregivers were consistent and exceptionally reliable. Office staff was friendly, helpful and responsive. Any questions or concerns were resolved professionally and promptly. I am grateful for the care which allowed my relative to remain at home, safe, happy and well cared for. Thank you!!
Kristina Nowak-Bunce
December 29, 2016
Our family's experience with the staff at Right at Home has been very positive.
Our initial point of contact, Cat W. has been simply amazing! She is very responsive and helpful. In addition, Cat is a fantastic listener, who takes the time to understand and clarify your concerns.
My mother's daily caregivers have been wonderful. In particular, Marie P. has been especially proactive on many levels including her remarkable attention to the details! Marie is intuitive, organized and very attentive to my mother's needs.
We are most grateful for the onsite, regular checks provided by RN, Helen D., as well as the quick calls from the staff when scheduling or medical related advisement has been required.
Without question, the overall care my mother has received the past several months has been quite exceptional. We highly recommend the staff and services offered by Right at Home in Foxboro, MA!
Marilyn R. Gagnon
December 04, 2016
I have used this company for well over a year, recommend highly. Been caring for my aging husband. Special people fit right in with the two of us here at home.
Bill374443
Very accommodating and responsive. Cat is a great administrator.
Gene Cassis
July 29, 2016
Kay has been very helpful to my mom who lives with us. By providing light housework help and good company. She has brightened my mother's outlook, occasional nursing visits and the coordination from the office have also been positive.
Linda322767
July 29, 2016
Family members can relax and depend on the capable caregivers and nurses employed with Right at Home. The many levels of assistance allow the client to not feel alone medically or within their home. The daily/weekly report from the client care coordinator helps recognize needs or changes -- very much appreciated by family concerned for the well being of their loved one. The client benefits physically and emotionally.
Fran from West Roxbury
My sister and I are very pleased with the services provided to our Dad by Right at Home, Foxboro. The entire staff are wonderful and so very accommodating with any and all concerns we might have about our Dad's care. All the caregivers are wonderful, caring people who take a sincere interest in our Dad's happiness and well being. We would not hesitate to recommend Right at Home, Foxboro to anyone who is looking for an agency to care for their loved ones. We are very happy that we have placed our trust in Right at Home, Foxboro, and we are convinced that a loved one is so much better spending their elder years right at home.
Cindy Wilson
December 11, 2012
The agency has been great for my Mom; very responsive.
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