BrightStar Care Danvers / North Shore
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- 85 Constitution Lane, Suite 200F, Danvers, MA 01923
- (978) 278-3320
- 4.5 ( 63 reviews )
- Home Care
Related Costs
Description
About This Community
Quality matters, regardless of the level of care you or a loved one may need. Whether it's transportation services, respite or physical therapy and highly skilled wound care, your family deserves the best. At BrightStar, we believe when it comes to your health and wellbeing, there should be no compromises made. That's why we are dedicated to doing whatever it takes to bring more "“ more dependability, more security, more peace of mind "“ to the lives of the families and organizations we serve each and every day.
At BrightStar, we offer you a full range of home assistance, personal care, and medical homecare services. We'll meet with you to create a plan of care for your specific needs, focusing on providing you with the most appropriate and affordable services available. These services are provided by trained team members, under professional supervision.
From childcare to elder care, the BrightStar of Danvers and Essex County team is available to you 24 hours a day, 7 days a week. Our Director of Nursing will ensure that each client and family receives the highest level of care and service.
Proudly serving you in Amesbury, Andover, Beverly, Boxford, Byfield, Danvers, Essex, Georgetown, Gloucester, Groveland, Haverhill, Ipswich, Lawrence, Lynn, Manchester-by-the-Sea, Marblehead, Merrimac, Methuen, Middleton, Newbury, Newburyport, North Andover, Peabody, Rockport, Rowley, Salem, Salisbury, Saugus, South Hamilton, Swampscott, Topsfield, Wenham, and West Newbury.
Loving Homecare and Professional Staffing Services We Provide:
Personal Care:
- Alzheimer's and Dementia Care
- Personal Services "“ help with Activities of Daily Living
- Bath Visits
- CNA Caregivers
- Respite Care
- Companion Care
- Newborn Care
- Multiple Children Care
- Sitting or Companion Service
- Shopping and Transportation Services
- Live-In Arrangements
- Nanny Service and Childcare
- Light Housekeeping and Meal Preparation
Skilled Care:
- 24-Hour High Tech Care for Adults, Children and Infants
- In-Home Blood Draws and Injections
- Medication Set-Ups and Medication Reminders
- Home Infusion
- Wound Care
- IV Therapy
- Physical Therapy
- Speech Therapy
- Occupational Therapy
BrightStar of Danvers and Essex County Healthcare Staffing Solutions:
- Allied Healthcare
- Staffing Services
- RN/LPN/CNA Staffing
- Medical Office
- Lab Personnel
- School Nurses
- Temp-to-Perm
- Direct Hire
- And much more
About Our BrightStar of Danvers and Essex County Homecare and Staffing Providers
The answer to your question is "Yes, we can!" Just tell us what you need. We'll provide a free, no-obligation in-home assessment by our Director of Nursing, to help develop a care and service plan custom-tailored to your needs. When your plan has been agreed upon, we'll make all the necessary arrangements for you.
We are here to help our clients and their families live their best! Please let us know how we can be of service. BrightStar of Danvers and Essex County provides free case management from an experienced Registered Nurse on all cases, even non-medical ones. Because we understand that your service needs may be changing rapidly or over time, we offer a full spectrum of care. You can be sure you will receive the appropriate care at all times.
All private-duty caregivers work under the supervision of an RN. BrightStar has one of the most thorough employee-screening processes in the industry; it includes drug testing, background checks, in-depth interviewing, and reference checking. All our employees are bonded and insured.
Call us to find out how we can customize a plan to work with Medicare or Hospice to provide safety and a full range of services and care.
Reach a live member of our team any time, any day at . Call now: we can help!
Caregivers
Caregiver Skills lnclude:
Patient Transfers, Transition Issues, Family Communication, Communicating with Dementia Patients
Caregivers are employed, bonded and insured: : Yes
Caregivers are available 24 hours a day: : Yes
RN on staff : Yes
Caregivers are available to assisted living facilities : Yes
Reviews
4.5
( 63 Reviews )
Hank B
It gives me time to work and get away. It gives me a break.
They are pretty good but there could be more communication I guess.
Anonymous_6274
January 09, 2023
It helps me a great deal having them there.
I like their comprehensive company.
Mary J_52
December 19, 2022
The nurses are wonderful and that makes it a positive experience.
They are consistent and the nurses are wonderful.
Lynn L_7
December 13, 2022
I felt comfortable with the agent and my mom.
They are reliable, consistent, and they follow through.
Marian D_5
November 09, 2022
Their level of care, they were very professional.
They had nice people, and everything was done nicely.
Mike _4
October 17, 2022
They have helped the most by providing stability overnight.
They could improve on the aides language skills.
Abie
September 19, 2022
They provide the care I need.
The care is good.
Julie _7
September 06, 2022
They always let me know what is going on and what they need me to help with.
I like the people that I met. They are very patient and caring.
Ann C_16
August 22, 2022
The girls were very nice towards me.
They should have put me on the schedule.
Pat H_16
August 03, 2022
They helped me with making the bed and picking up.
I liked that when I needed someone here with me it was helpful.
Nancy N_10
July 21, 2022
The caregivers helped with toileting and mobility. They helped to get him breakfast in the morning, and they helped with showering.
I liked that they had very communication with the staff and the care providers. I liked the quality of the care providers.
Anonymous_6291
July 18, 2022
My caregiver reminds me of my medication and helps me out with everything.
The aide that I have is very calm and understanding.
Gayle L_1
June 21, 2022
I'm up all night concerned if they're staying awake because I don't have faith in them because they are new with them so I need people that I know can take care of him.
For me to recommend them more they need to stop sending different people at night because my husband is not familiar with them and they aren't familiar with him.
Anne N_2
June 10, 2022
They come every night and it helps my night.
They're on time always. They're very effective and well-trained.
Cecily P
May 23, 2022
I really cannot do it, I have to use my walker all of the time for my balance so they helped me with simple things like heating up food.
I like that they were very willing, anxious to help and find something else to do.
Margaret M_31
May 13, 2022
I am unable to clean the house without them.
I like that they are punctual and thorough.
Anonymous_5856
March 09, 2022
They immediately come in and do what is necessary.
I would like to know when people are coming.
Rosemary M_10
March 03, 2022
They are great and they make it very easy for us. The caregiver, Natasha, is awesome with my parents. She helps the most with showering.
I like that they're responsive.
Meredith S
February 18, 2022
They are very good when my father is not that excited about it.
They have good communication and follow up.
Judith H_6
September 28, 2021
He would have been in a nursing home. They provided companionship.
I have already recommended BrightStar to other people. They are being mentioned in the obituary that he was able to stay home because of them.
Catherine C_2
September 07, 2021
They send people who know what they're doing.
It's the best home care agency that I have worked with so far.
Richard C_28
August 09, 2021
They have helped us to know that someone is there.
I like that they are reliable.
Corinne D_3
July 15, 2021
For me, it is a relief to know that they are involved.
They are easy to work with. They are accommodating.
Justin F
July 08, 2021
There is some medical care that they do and we feel pretty comfortable with them. They don't need supervision. They know what they are doing.
Everyone who has come in has been very helpful. The nurses and administration are pretty satisfactory.
Louise _2
June 04, 2021
Just being here was a big help to me, but one of the caregivers helped me when I had to set up a lot of medicines for the week and it was super helpful.
I like the quality of the people that were sent. The people were very well trained and excellent. Everything was perfect.
If I needed help again I would call on BrightStar Care before other agencies.
Maureen K_3
May 14, 2021
They helped by being flexible with the schedule.
They offered flexibility in scheduling and the caregivers were very good.
Meghan F
May 11, 2021
The caregivers need to have better judgement calls. My caregiver left at three and at 3:20 I have to call 911 because my mom was unresponsive.
The caregivers need to communicate with us what is going on.
Patty S_8
April 20, 2021
They have really helped her by interacting with her and getting her what she needs
I like that they are very friendly and accommodating.
Anonymous_4660
March 29, 2021
Finding a really good aide who is well trained is the most important thing we needed.
They need to communicate better from the office to the client. They need to be clearer.
Michelle _5
March 23, 2021
They did home care, bathing, and laundry.
There was some inconsistency with the aides.
Rosemary M_2
February 19, 2021
It has helped my parents a lot and lifted a lot of burdens off the family members.
I like that they are responsive and they work really hard at giving you someone to help you out at the house.
Donna D_4
February 04, 2021
The caregivers are very helpful and respectful.
The caregivers they send are very nice and work hard.
Amy _3
December 07, 2020
I need them to go into the facility to give my mother her shots.
They communicate well. We had to call to cancel last minute and they were very understanding and patient about my mother.
Diane A_5
November 24, 2020
They make it easier by having nurse check ins, helping out when there are issues, and communicating with us.
I like the people and I like the office staff.
James _7
July 15, 2020
They send good quality caregivers.
I would like more information about the company like about their clients and what they're supposed to do. They didn't give us a lot of information.
Beth _2
They're caring for my 93 year old mother that has dementia. They care about her like their own mother, and they are conscious of all her needs. It truly takes a lot off of my plate.
They have great followup, great nursing oversight, and great care. The woman I have is terrific.
Anonymous_3625
April 10, 2020
They have always been able to schedule an appointment at a time that is convenient for me.
It is very convenient for me to get my medication at home.
Joan _2
March 10, 2020
It relieved the stress on the family.
I'm not sure what they could improve. I thought the people that they sent were nice and helpful.
Janine B_1
February 10, 2020
They are able to help her to be safe in the home.
They are very responsive to me as the organizer of the whole thing.
Janet P_8
January 22, 2020
They could make his life easier by communicating through log books so I know what is going on.
They could communicate better.
James I
November 19, 2019
They are very attentive, keep in contact, and the people show up on time.
They are very polite, patient, and follow up with you.
Crasella K
November 11, 2019
They take me down to dinner.
I am very pleased with the agency.
Susan F_17
October 15, 2019
They need to be more consistent in their shifts and not call off last minute.
They have issues with staffing and caregivers showing up for their shifts.
Diarmiad D
October 09, 2019
They came on time, it was extremely expensive though.
I think they could get the nurses to be a little more professional.
Marilyn C_5
September 10, 2019
I look forward to her coming, and she does what I ask.
I am likely to recommend them because I get one person who is wonderful.
Robin L_1
July 19, 2019
Every time that I call, they're right on top of things.
The nurses are great. They've always been caring, and they get in the IV to us in the right amount of time.
Anonymous_2042
June 20, 2019
They were essential at the time because I needed respite. We got whatever we asked for.
I like that they were there for us when we needed help right away. They were there immediately.
Ann C_8
June 12, 2019
They left a folder of information to whoever signed on for an eight hour shift. I would like to see more detail about my dad in it.
We needed someone in a short time frame, and they were here an hour later. They came quickly.
Jill A_1
March 06, 2019
My mom got sick suddenly, and I needed the service desperately. We needed them there 24/7 to care for my mom. It meant a great deal to my siblings and me, who had been trying to take care of everything before we hired BrightStar Care.
When I was looking for someone, they responded very quickly. It was the owner who called back, and he proactively answered my questions.
Anonymous_1710
March 06, 2019
The problem was more about staffing and the availability of staff on short notice. I know that there isn't much they can do about that, but it was disappointing.
Roy W_3
February 11, 2019
They could have engaged her more in activities. My mother would call me and ask me about making lunch and they would play on their phone.
We had an issue with the person we got at first. It seemed like she would be a perfect fit, but she would leave early and she wouldn't engage with my mother. They brought another person and we hear she had an emergency and someone else showed up. We now think we have the person we want.
Carole _2
January 10, 2019
I don't have much anxiety about leaving her alone. The caregivers could be more on time.
I would like the communication to be improved.
Anonymous_1118
January 10, 2019
They check my sugar.
The caregivers are very warm and friendly. I look forward to having them come over.
Anonymous_917
December 21, 2018
They might want to be more detailed.
The management handled the issue with the nurse that I had.
David Martinez 0223
December 19, 2018
A Google User
A Google User
just now
I give it 1 star just because I have to select 1 but thumbs down is my rating. This place sucks with 24 hr care, hasn't been 2 years I've had their service and had 200+ people come to my house. I've had nurses who need help with taking care of issues like PTSD come take care of me and it's like i have to take care of them, a lot of unprofessional people like nurses who don't even know what a pressure cuff is etc. The night shift people come in shower caps, fuzzy slippers and clothing ready to sleep and is what they do. I'm a paraplegic and need to be repositioned every 2 hrs while in bed and if I dont scream their name to wake them up they'll sleep through the whole shift. The owner Chris all he worries about is a paycheck and sends anyone to the patients house just to cover his ass and say his employee was here, I've had my narcotics stolen(a out 60 dilated pills and 20+valium), their first nurse overdosed me on valium to where I had 4 breathes per minute when emts arrived. It's only a few good employees they have and it suck they gave to work for this poor service giving company. Overall from 1-10 I'll give it a 0.5 just to be nice.
Att. DAVID MARTINEZ
Linda S
August 24, 2018
They needed to be consistent in the way they documented things and how often they did it every day.
They did what they said they would do, except they stopped documenting things as the nights went on.
Marie T
August 07, 2018
The biggest problem we have is that we do not see the same person on a regular basis. New people are extremely difficult for both ends.
I would like consistent help from them.
Janet B
Without them, she wouldn't have her daily feeding and she wouldn't be surviving.
They are professional and they worked with us on a difficult discharge from the hospital. They are the best agency I have worked with yet.
Linda
May 21, 2018
They needed to be trained more and be more outgoing.
I did not feel that the caregivers they sent were that well trained with Alzheimer's.
Christopher C
May 09, 2018
I am so happy to see them on Friday because that means I get to leave the house.
They are constantly cleaning things around the house for us when they are here, like the bathroom, kitchen, and laundry.
Maura
April 06, 2018
They were professional and courteous. They had the adequate staffing to meet the needs of my family. It was just what we had asked for. We were with another agency that we were not happy with so we switched to BrightStar Care and they met all our needs.
Joanne K
December 21, 2017
BrightStar Care is a great organization and they are very responsive. BrightStar Care has made life easier because I needed my father to transition and readjust.
Phil R
December 16, 2017
BrightStar Care is attentive, conscientious, and professional. BrightStar Care's caregivers are there for my family member and are patient with him.
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