Assisting Hands - Boston Northwest
Advertisement
- 5 Militia Dr, Lexington, MA 02421
- (781) 917-3608
- 4.7 ( 37 reviews )
- Home Care
Related Costs
Description
Reviews
4.7
( 37 Reviews )
Maureen L_4
February 09, 2023
They come and help by getting them up and helping them reach for things. They provide meals and do general tidying.
I like that they are is always someone available when I call.
Gerald H_5
January 17, 2023
She works to develop a rapport with my wife. That is the most important thing.
I like that they are responsive.
Amie S
January 17, 2023
They are making sure my mom takes her medications every day.
Everything was handled very efficiently, no issues, and my mom likes the aides.
Helena B
They have provided high quality care.
The aides are high quality.
Dorothy G_8
December 13, 2022
They have been supportive and keep in touch.
They are caring and compassionate.
Jodi B_2
November 28, 2022
The aide that is working for him is kind, communicative, and willing to meet the customer where he is to provide the best level of care for him.
I like the ease of communication.
Mike G_22
October 25, 2022
The reliability of having someone there with Antone has been good.
They are more reliable than the pother people we had, and give good service.
Ute S
September 20, 2022
They help him in the morning with toileting.
I like that they treat their employees very well.
Anonymous_6387
August 23, 2022
They've been very helpful.
I like the caregivers that we've settled on.
Winthrop H
August 11, 2022
They relieve me of the pressure of home duties.
The type of people that they employ are very good.
Jon V
June 23, 2022
The most important help we've gotten is from caregivers that provide a good level of care for dad.
I'd tell a friend that I really like their communication, it's really good.
Carl H_5
March 11, 2022
Having the caregivers here enables me to do other things around the house, such as running errands to get groceries. Otherwise, I would be stuck giving care the whole time.
This agency should improve their consistency and continuity in the aids.
Anonymous_3058
March 11, 2022
The caregiver does a great job with my mother. The services are very impactful on my mother's daily life.
The agency's prices for their services keep going up. We also haven't been satisfied lately with the communication from the agency.
Anonymous_5734
February 22, 2022
So far its been positive. She really likes the help and the caregivers.
So far so good but we have not been with them very long. We could directly communicate with the caregiver instead of going to through the office staff.
Anonymous_5637
January 26, 2022
They supplied caregivers to us.
They need to have lower staff turnover.
Leslie P_5
December 23, 2021
It is always hard to have people in your house providing care and doing things you are used to doing. The caregiver has been able to get to know the client and his likes and dislikes. She is able to meet his needs without a tremendous amount of direction.
They are very attentive to our needs and check in with us to make sure we have the services we need.
Anonymous_5396
November 10, 2021
The home care has helped the most.
I like that they provide wonderful, caring people.
Jennifer B_12
October 15, 2021
It is helpful for them to be there.
They have been very responsive to our needs.
Sheila H_5
August 16, 2021
She is in great hands and I don't have to worry about her.
They have been great; my mom is hard to please.
Pat C_7
June 29, 2021
I was in need of their help. One thing they did was they came by during the night to care for him, so I could get some sleep.
I like how they were always willing to try to help me to find solutions to the client's problems.
Bob D_8
They are making my experience positive by providing a wonderful person who takes wonderful care of my wife.
We are very happy so far.
Rachel S_4
January 28, 2021
She wants to stay in her home but can't do everything so they allow her to stay in her home and have some independence.
I like that it's easy to communicate with them. If I have any concerns, they are on top of it.
Prakash G
January 15, 2021
They are very good, and I like the people coming here, but I think we just need to get to a point where we are familiar with the new caregiver too. We have only had them for a few weeks. One person is very good, and he does the best he can.
They make an effort to find the right people. That was the biggest problem when we first started. We finally found two people we like.
Gary K_5
December 10, 2020
They're very good with communication. They were very quick to reach out when I had a question. That was great.
I like the quality of the assistance they provide.
Kristen M_2
December 02, 2020
It's been a positive experience overall because our caregivers are great.
It was an easy process with the care.
Anna A
September 02, 2020
We had the services a few hours a day and it worked out fine for what my mom needed at the time. It helped my mom transition to an assisted living.
I feel comfortable with the services.
Meg C_1
August 03, 2020
They could be a little more persuasive in getting my mom out and doing things.
They are very responsive and they are very caring.
Susan T_12
May 20, 2020
They are reliable and personable. They made it so that I didn't have to worry while I worked.
They have good people working for them.
Jane E
April 10, 2020
We were lucky. She was an RN and she was able to assess my husband's condition. She reassured me.
They were very good at organizing things.
Chris S_11
March 02, 2020
It's had a positive impact, I think they've been very responsive. He can be impossible to work with, it's the highest compliment to someone if he hasn't fired them.
I think they've been very flexible. They seem to have nice people who work for them.
Susan W_12
February 10, 2020
They help with transferring, administering meds, and companionship.
They are personal and they stay on top of the service.
Christine C_8
February 03, 2020
It makes my life less stressful knowing that my loved one is being cared for.
I just like that they are helpful and flexible. They are conscientious as well.
Laura P_6
December 03, 2019
They are just right there to help, and they are wonderful people.
They take into consideration all of your needs. They had a rough job since she was in quarantine, and they did an outstanding job.
Anonymous_2816
November 16, 2019
They do perfectly well, but other providers provide the same package. There is nothing above and beyond they do compared to other agencies. I appreciate their willingness to be here early in the morning for me.
They try really hard to keep me well informed about my care and who will be providing it. They try to provide people I am familiar with.
Candice K
November 04, 2019
I think they could have a little bit more assertiveness in making sure she is always exceeding her physical needs and mobility. They can continue to encourage her with her fitness level.
I like that they find a good match for my mom, and I do like that their caretakers are timely and responsive with the care.
Sylvia K_1
October 14, 2019
Someone came out and assessed the situation, and he would always come with the new caregiver to introduce them and make sure that my mom was comfortable, which was nice.
I liked that the owner of the branch was superb.
Ginnie S
October 02, 2019
They were always there on time. If I had a question, there was always someone who could give me information.
They were quick to get someone. It didn't take forever. They were efficient.
Show all 37 Reviews
Show Less