New Day Personal Care Services
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- 800 West Congress St., Lafayette, LA 70501
- (337) 264-7128
- 4.6 ( 100 reviews )
- Home Care
Related Costs
Description
Reviews
4.6
( 100 Reviews )
Jonquil M
February 22, 2023
The services are very helpful.
Anytime I have any questions, they're always available.
Anonymous_6975
February 15, 2023
There are always things for the clients too, they keep them busy.
They have caring workers.
Jill N_1
February 15, 2023
Some of the caregivers are a good fit and some have not been. They need to work on things like following directions and being on time. They need to be able to communicate.
They could find more quality and reliable workers.
Felicia H_1
February 15, 2023
If I have any trouble talking to someone, I feel like I can turn to them for advice.
They are awesome. They don't give me any trouble. They send caregivers I can relate to.
Ron H_7
February 13, 2023
The worker comes in with a smile on her face everyday and takes care of my wife and never complains. She helps out in anyway she can.
I like that they keep in contact with us and check up on us when they are supposed to.
Desiree A
January 30, 2023
The agency makes the client's life happier.
The staff is really good.
Patricia M
January 30, 2023
She takes care of me and goes shopping for me.
I like my aide.
Brittany S_2
They help us with everything. If I have a problem, I can always call them. They are always there to answer - especially Ms. Jenine.
I like everything. They work with you.
Brenda J_7
My caregivers talk to me and I love it.
I like New Day Personal Care Services because they help me out and treat me nice.
Michie D
January 18, 2023
They gave me good workers.
The workers are very friendly.
Germaine S
January 18, 2023
They are on time and trustworthy, and the care she gives my mother has been the most helpful.
I just recommended someone yesterday, because I like the care the provider gives and they answer questions.
Ann C_20
January 18, 2023
The provider has helped the most by helping me move around daily.
The caregiver sent out by the agency is punctual.
Annette G
January 18, 2023
They were helpful to me.
They are very polite and make sure you understand things about your service.
Christine M_6
January 12, 2023
They have a good selection of employees.
I can speak to the higher-ups without a problem.
Morgan S
December 29, 2022
New Day Personal Care Services made my experience positive by being willing to help when needed.
I like New Day Personal Care Services because they have good caregivers, and they are reliable.
Morcey J
December 27, 2022
They show concern about my well-being.
They care about their clients.
Jacqueline J_2
December 19, 2022
With them, my daily life went to depression. They haven't called to check on me, and they are collecting money still. I haven't had someone in three months. I'm behind on my assessments because I don't have anybody.
I would like them to have caring people. They work for me, I don't work for they. They aren't doing background checks.
Tammy P
December 19, 2022
I've gotten to keep my worker; we were with another agency.
They answer my questions.
Ron R_5
December 19, 2022
The impact is great because the caregivers are here every day, and they are dependable.
So far I haven't had any issues with them, they work with me, so I can get the care I need.
Tajuana B
They provide a way for my mother to be cared for so that I could go to work and do the things I need to do.
I like their reliability and the fact that they are always on time.
Tangie M
December 09, 2022
They are there for me all around.
Every time you call, they figure out the issue.
Kathy B_39
November 30, 2022
I work really well with the caregiver.
I love that I can reach out to my worker to ask any questions that I have for them.
Ashley C_3
November 30, 2022
She is getting the help that she needs.
I like that they have flexible hours.
SANDRA H
November 22, 2022
It is easy for me to know that I trust letting them in my home and I can do my weekly chores. I really trust the employees.
They care about the clients and they make sure they are taken care of and they go above and beyond to provide for the client. I love how they care for Bryan.
Anonymous_6019
November 22, 2022
They help us make sure he gets the services that my brother needs.
I like their communication.
Billy T
It's always good to have someone to help you.
The person is always on time and I never have to ask him to do anything.
Anonymous_6710
November 09, 2022
They have provided the care needed.
It is family oriented.
Quovonda R
November 09, 2022
They call and text me.
They have a positive environment, and it is clean. I don't have to get on them about things.
Byron T_1
It would make things easier if the caregivers would show up to work more.
I would recommend them if the workers would show up, because he misses a lot.
Stella P_1
October 26, 2022
They always call to check on us after a surgery.
They care and they always check up on us.
Willia J
October 25, 2022
It has helped me tremendously. They send someone over whenever I need them to go to the doctor or anything else I need.
They are kind and they make sure you have the help when you need it.
Jerry E_3
October 24, 2022
They keep me clean and take great care of me.
I think that they actually care for me.
Michele G
October 18, 2022
They have helped the most by having a care worker that I was able to choose. That person does not think about going anywhere else because they compliment him and they gave him a raise.
I like them because they are very easy to reach and if I have a question about something, I will get an answer within an hour.
Marlene B_6
October 18, 2022
They have a good impact on my home. They check on us.
This agency answers my questions and helps me whenever I need help.
Jeremy B
The help they give me lifts me up.
I like that they respond back to you and that they are professional.
Lee C
October 10, 2022
They react fast to situations that need to be taken care of within a matter of minutes.
I like that they are very professional.
Diana L_10
September 28, 2022
We just started this week, and everything's been going well.
The intake process is very easy.
Alexia M
September 24, 2022
Whenever I have needed them, they are there.
I like how they are dependable. They try their best so that your family member is getting the best care. They are cooperative and respectful.
Sandra B_27
September 24, 2022
They are honest and they call and see if everything is okay.
They take care of your needs and see if you need anything.
Lorita G
September 22, 2022
They could train the staff more.
They could work on communication and train the staff. If they are there to wash dishes they need to do it correctly. They should be able to do the basic things like dishes, sweeping, and taking the trash out.
Becky R_4
The agency calls if they need to talk to me and so does the workers.
I like this agency because the staff are good to the client and I can trust them.
Stephanie J_2
September 01, 2022
They make sure someone is always there, so my mom is not alone.
They send Christmas gifts, they always take care, and they are always available.
Shurquana B
They pick up mess, pick up groceries.
I like that they treat their clients like family.
Fitzgerald F
August 24, 2022
They help me with daily things I need to do. They help me live a little better.
I like how they work. They know how to speak with the client.
Selly H
August 22, 2022
They help a good bit. I have anxiety and depression. I call and they listen to my problems.
When I call up there, they listen to my problems. I like the people over there.
Kevin B_10
August 17, 2022
My mom is handicapped and she's bed-bound.
They need to improve their level of communication.
Elizabeth G_17
August 17, 2022
The services made it easier for me to care for Aja, because I have problems with my knees.
I like their professionalism and they have a lot of sympathy and empathy for their clients.
Tracey B_2
August 15, 2022
They call and answer my questions.
The lady nice and friendly.
Maureen L_2
August 05, 2022
They should have made sure they had people scheduled to work for him.
They should communicate. They did not take their responsibility to Jason seriously.
Brenda K_2
The attitude they have and they way they work with people has been positive.
I like that they help him go to the store and doctor's appointments.
Khensa C
July 27, 2022
We know that the client is safe with them. When there are hospital visits they check on them. They care.
They always come out and check - you don't even have to call them, they call and make sure everything is fine. They check up on the client.
albertha m
July 27, 2022
They make me food and bathe me!
I like that they are attentive.
Kasha S
July 25, 2022
They can give rides for me.
They can improve on getting someone for me.
James N_15
July 25, 2022
They are able to help me walk around and eat.
I would recommend them because they help me out with things I can't do.
TreShanda D
July 21, 2022
We had a house fire recently and they went out of their way to help us.
I like how if the caregiver has to call in someone else will come to watch her.
Anonymous_6307
July 21, 2022
They just generally help with daily routines.
I liked they were timely and punctual.
Anonymous_6321
July 21, 2022
They just need to stay in contact with us and our caregiver.
They should reach out to us more often.
Heidi P_1
July 12, 2022
The agency is organized and they know what they are doing.
I like this agency because I have no complaints.
Anonymous_4396
June 28, 2022
They have treats to give to the clients.
They call a lot to check on the client and they make sure the caregivers are doing what they are supposed to.
GregThomas_1
June 27, 2022
Every time I needed something they would do it right away. Everything was positive about them.
I liked that they took care of the client really well. I didn't have to worry when I left for work.
NANCY S
June 23, 2022
I don't have to worry every single day about my brother.
They are far different from any company we have ever been with. This company is amazing!
Andrea B_3
June 16, 2022
It gives her a sense of independence because she doesn't have to depend on family members and now she can do things on hew own that she likes to do.
I like that they are always willing to help and our caregiver goes above and beyond.
Iona B
They're very considerate, loving and professional. They do whatever they're supposed to do help with.
I like their communication.
Latanya L
May 25, 2022
They do a lot to help us.
I like the people.
Alicia W_1
May 25, 2022
I liked that she has someone to talk to and care for her.
I liked that in the agency everybody is friendly and caring.
Elisabeth P_1
May 11, 2022
The services are helpful to me because they provide respite care.
I like that the offices are easy to get a hold of.
Jeremy S_1
May 11, 2022
They do activities.
They are good when I call them and ask questions.
Glenn H_4
May 11, 2022
They do what I ask of them. I have been trying to get on this program and for some reason I was unable to, and the lady was speaking with a client there and explained the whole situation of how to get in to it.
I like the fact that the lady I spoke with took time to explain everything to me.
Betty G_25
They do everything that is needed to be done.
They worry about their clients. They do stuff for us on holidays. They have community activities.
Anonymous_5896
March 11, 2022
They check on me to see if everything is ok.
They reach out to you and see if you need help.
Alana M
February 24, 2022
The agency is helpful by allowing me to work and make me feel comfortable.
I like that they are professional, thorough, and they respond frequently.
Sandra R_19
February 23, 2022
The services have made life much easier.
I like that they have good communication and they seem to know about the services the client is able to get.
Richard W_31
February 18, 2022
They have helped the most by helping Mary become more communicative and relieving stress from me.
I like the communication and quality of staff.
Troy G
February 11, 2022
The services are helping Lanny a lot. It makes her able to get groceries and have someone there with her.
I like that they try to work with you on different care for different people. Some need more than others, and they try to work with you.
Erica C
January 28, 2022
This agency provides service workers to care for the client.
I like that this agency is very personable.
Anonymous_5690
January 28, 2022
They could have come and talked to me and taken their clients seriously.
They need to take their clients more seriously.
Diane A_6
January 26, 2022
The agency has made our experience positive because of the care. It helped out a lot.
I like the professionalism of New Day and how they work.
Leshia C
January 12, 2022
She always helps him with his grooming.
I love the workers in the office and the caregivers they send to me.
Linda C_34
January 12, 2022
They care for people.
They are very concerned with their workers and they care for their clients.
Anonymous_5483
December 28, 2021
They are providing a better life for me. I am able to help my husband.
They are very personable and friendly.
Tiffany J_1
December 28, 2021
I feel like they're nice and I don't have any problems with them.
I like that they are helpful.
Tiffany J_2
December 08, 2021
They are always answering the phone when I need them.
They are very informative and helpful.
Mitch L
November 24, 2021
They just seem to treat me like a number.
They need to improve customer relationships. They are unreliable.
Gwen G
November 22, 2021
They make sure the staff comes to work.
It is a great company. They provide quality care to their clients.
Shandreka A
November 17, 2021
It gives me a chance to take care of my parents and live my life.
They're down to earth. It's not hard to talk to them.
Christina S
November 05, 2021
They could do what they need to do to make sure the clients are well provided for.
They need to take better care of their clients and get better people in there to take care of their clients.
Cynthia L_6
October 26, 2021
I don't get too many calls from the office to notify me of changes.
I'd like to see more professionalism and better care for the clients.
Catherine A_4
October 11, 2021
The client is usually stubborn and not happy about people in her home, but she loves the services from New Day. She goes to appointments with the caregivers with no problem. She feels very comfortable with the caregiver.
The agency always answers my questions or pass on the message and get back to me within the hour.
Jean A_12
August 18, 2021
They have made my life a lot easier because they give me the support I need.
I like that they provide good services for me.
Marie E_4
August 11, 2021
He isn't doing everything perfectly but they made it easier for him.
I like that they are convenient. My son is able to set in and help.
Jacqueline B_2
July 19, 2021
They make sure that everything is up-to-date in her home.
I like the workers that they have employed there.
Anonymous_5029
July 15, 2021
I ended up having to work and care for Richard because they couldn't send anyone to us.
I think they can do more training for their employees.
Latanya T
June 29, 2021
They give me a caregiver that meets my needs.
The caregiver that comes is very good.
Charlene D_2
June 23, 2021
She helps me transfer.
My daughter takes care of stuff. She is good at what she does.
Edmond M
June 04, 2021
They are very impactful. They are very professional and helpful.
They are a good company with good staff.
Kaden D
May 29, 2021
They feed him.
They communicate well.
Stephanie K_4
May 29, 2021
They provide respite care, and it's been a game changer for my family. I'm able to spend time with my other kids.
Some of their workers, like the case managers, need to improve their professionalism.
Edie S
May 13, 2021
They need to do their job and hire professional people.
They need to improve communication with the family and their honesty.
Terry _2
April 28, 2021
I wish that they could come for more hours of the day. I wish that they would talk to her doctor more.
They help with shopping and going to doctors office.
Mary N_7
April 27, 2021
I really appreciate how encouraging they are. They motivate me to not give up.
I like that they are good at treating you nicely. I like that they ask me if I am okay.
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