Beware when choosing this agency. There are no stable workers assigned to your love one. Their staff choose who they want to work with. Your love one could have as many as 20 or more permanent workers assigned to them. All entering in and out of your home The company operates on a lottery type staffing. If you are lucky one of their workers might choose your love one to work with. If you are not, you have to wait until the company locate someone to work with your love one. Staff will sale you a dream to sign you up with their company. I wish someone had told me prior to signing up with them.