Right at Home Greater Wichita
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- 7348 West 21st Suite 101, Wichita, KS 67205
- (316) 721-6001
- 4.4 ( 91 reviews )
- Home Care
Related Costs
Description
About This Community
Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.
Custom Care Plan
We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.
Caregiver Training and Care Supervision
When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
Reviews
4.4
( 91 Reviews )
Dis-pleased
March 19, 2022
Would not recommend this company.
They would not show at agreed times. If called to see when they will be here, got "voice mail". If I got through to the dispatcher, they would say, "trying to find a CNA". Once sent an untrained aid to us.
They could not cover what we initially needed. It was more stressful having them on board than trying to deal with caregiving myself.
PK3
June 07, 2021
Would absolutely not recommend this company. They could not staff even half of the agreed upon shifts. Sent different caregivers each time. I got 6-8 calls per day re: lack of staffing. Sent an impaired provider to care for my parent. Doubled the rates without telling us when we decreased requested hours as they could not cover what we initially needed.
It was more stressful having them on board than trying to deal with parents care myself.
Judi
October 17, 2019
We greatly appreciate caregiver, Patty, that Right at Home provides. We look forward to her visits and experience real benefit and satisfaction.
G.H.
October 04, 2019
The helpers are very kind and willing. I'm very pleased with the help they give me.
Joan
May 18, 2018
Sometimes we sit and talk too much. The work is good.
Jane
December 05, 2017
I look forward to and enjoy her visits.
Frances
July 15, 2019
I am very satisfied with the service I receive from Right at Home. They have been very considerate in helping me in everything I need.
Priscilla
July 21, 2019
Enjoys the company of Joyce and Right at Home.
Clif
July 16, 2019
Very pleased with caregiver, Diana. She does everything.
Frances
July 15, 2019
Thank you Katie for all your help and concern. When I get more hours, I hope you will come back. Right at Home was alright with me.
Cheryl
July 10, 2019
She did a 5-point job for she was very thorough.
Fred & Sharon
Everything seems to be going ok so far.
Lara
May 28, 2019
The office personnel is very nice and accommodating. The help is very courteous.
Joan
May 18, 2018
I am glad to have the help. I would not be able to stay at home without the caregivers. Both are very flexible and adjust to my needs.
Philip
May 19, 2019
Good experience with the office.
Deloris
July 02, 2018
Margaret does a wonderful job.
Colleen
April 24, 2019
Im very happy with the service. Do not know how it could be improved.
Tess
April 15, 2019
Margaret always does a wonderful job with mom. My mom looks forward to Margarets visit every Monday! I dont know what we would do without her.
Priscilla [Bordwell]
April 14, 2019
Joyce does a wonderful job. She takes initiative, shes a great companion and does her best to please.
Joan B.
April 13, 2019
Whenever I call something for Edrin, Right at Home always get right back with me. Really do appreciate all of you!
Michele
April 08, 2019
Jazzmin is helpful in many ways, folding laundry, making beds, and general cleaning. She is a great companion and helpful with the computers and phone.
Nette
January 09, 2019
Performance is excellent. No complaints.
Patricia
January 07, 2019
I have had a good experience with Right at Home. No complaints.
Ann
January 04, 2019
Every visit is a joy with a series of progress toward total independence.
Carol
December 18, 2018
Office staff calls client in case of aide illness and is thoughtful to give options. Field staff has been professional. They have been very compatible, always doing tasks that I request. I enjoy the stimulation of visiting since I live by myself.
Evelyn
December 09, 2018
Shawntine has done great work. She does her job efficiently and takes initiative.
Janice
November 28, 2018
The service provided has been excellent!
Nathifa
November 27, 2018
Good experience. Caregiver is caring, patient, and thoughtful.
J.L.
November 01, 2018
Service is excellent.
CF
October 09, 2018
Quality of service is good. Recommend that payments for service be bi-weekly or monthly vs every week (i.e. 4 checks a month with weekly payments).
L.W.
September 19, 2018
Quality of care is good.
Lorenz
September 18, 2018
Experience has been so-so due to hiccups in service. Day shift caregivers are on point. High praise to them!
Mildred
September 14, 2018
How can we do better? By giving a report at the end of the shift. Provide care according to care plan.
Kathleen
September 12, 2018
Care is being provided as need. All is well.
Violet
September 06, 2018
Staff is doing great and always friendly.
Jacqueline
August 31, 2018
Everything has been wonderful.
Thelma
August 31, 2018
No changes needed.
Maxine
August 21, 2018
I am really blessed to have Right at Home to my apartment home with the girls to help me. I feel like Right at Home is a good company who does care and do a good job of taken care of our people. Hang in there, girls. I'm 82 years old. I am a Gemini. I like changes.
Patsy
Everything is going good.
Leo
August 10, 2018
Everything is going good. No complaints. Need more communication from the office concerning late caregivers or change to shifts, such as new staff.
K.M.
July 31, 2018
Debra has been doing a wonderful job.
Dr. Sigrid T. & Lita A.
Need to communicate when staff is not able to make it to them. Office experience is good. The quality of care put into the handling of the laundry is great!
Agnes
July 19, 2018
Everything is good!
Deloris
July 02, 2018
Caregiver works hard and has good communication.
Vicky
Caregivers are doing great. No complaints.
David
June 22, 2018
The caregivers do great work assisting David and cleaning and meal prep!
Joan
May 18, 2018
My Right at Home helpers are good help taking me to doctor appointments, going after grocery and meds, and going to visit my daughter. Sometimes they tried to sit and talk too much if I don't have work lined up for them. I couldn't stay here without their help, so I like them to come.
Jack
June 06, 2018
Client appreciates having Terrie and Evangeline. Really happy with the service provided.
Barbara
Christina does above and beyond. She cleans and keeps the home fresh. Barbara is very happy with her experience.
Mr. H.
April 26, 2018
Happy with the services provided. Good office experience.
Mary
Client has had a good experience with Right at Home. Client says she goes over and above!
Joan
May 18, 2018
My Right at Home helpers are good help taking me to doctor appointments, going after grocery and meds, and going to visit my daughter. Sometimes they tried to sit and talk too much if I don't have work lined up for them. I couldn't stay here without their help, so I like them to come.
Mr. H.
April 26, 2018
Happy with the services provided. Good office experience.
Betty
Caregiver is doing good. No complaints. Would like help with cooking.
Jane
December 05, 2017
What a pleasure it was working with your organization. The first employee I met was Jerry who helped us with a totally unrelated to home care problem; even got his shoes muddy. Caregivers, Joan and Mary J. were incredible, lovely people and terrific caregivers. Victoria was always pleasant. You have a topnotch agency.
Laura
March 28, 2018
Good office experience. Caregiver, Deelina, is efficient, caring and a hard worker.
B. Reidl
Everything is good. Happy to have Brandon. Does great work.
Daisy
No complaints. Kristy does good work!
Schultz
January 17, 2018
Good experience with Ester.
Olive
December 29, 2017
Cindy is doing great!
Carmen
December 29, 2017
Really like Donna. She is responsible and communicates well. Good experience with office. They are accommodating and respectful.
Sharon
December 26, 2017
Caregiver is doing good. Office experience is good. No complaints. Really appreciate the help you have provided.
Janice S.
December 19, 2017
Margaret is doing good. She is doing very well!
Betty M.
Caregiver is a blessing!
Jane
December 05, 2017
Staff is meeting client's needs and caregiver enjoys being with client.
J.B.
November 30, 2017
Everything has been going okay. No complaints!
L. Campbell
November 30, 2017
Everything is going okay and Debra is doing well.
Gertrude
November 27, 2017
The caregivers are doing good and communicate well. Dressed appropriately. Office experience is a positive one.
Rodger
November 27, 2017
Lila is doing really good. He's happy with the service provided. Office does good about notifying him of any changes to caregiver cancellation.
Diane
November 20, 2017
We are well satisfied with what they are doing.
Martha
November 16, 2017
Happy with the aides that come to assist her.
Abercrombie
November 13, 2017
All the ladies are doing well. Due to having replacement aides, Mildred rated her experience a 3-star. Almeda and Sandra do wonderful.
Reviewer
November 10, 2017
Deena is doing great!
Brenda
The ladies are doing well. Cody is doing really good.
Jean
October 08, 2017
Aides do well and are good helpers.
Peggy
Happy with Elizabeth, works hard. No problems with staff or office.
Barbara
Christine is doing wonderful for me. She got what I wanted at the store and she is doing laundry. She is so nice.
J. Pot
September 21, 2017
Vicki is marvelous the office answering quickly. Need more communication.
Dave
September 13, 2017
Happy with the aides. Things run smoothly.
Lois
September 08, 2017
Happy with the care provided. Very grateful for these women.
Judith H.
August 23, 2017
Aide is timely, cooks good, client is satisfied at performance of aide.
Raymond
August 21, 2017
Friendly, thorough in work, and honest with integrity.
Juanita
August 21, 2017
Happy with the care provided. Her overall experience has been a positive one.
Melody
Paige is doing well, listens and communicates well with client. Good experience with the office.
Nicky N.
July 16, 2017
Happy with care provided. The quality of care is wonderful. No complaints. Good experience with office. Appreciates how Ruth takes the initiative to take care of duties before asked.
Client717770
September 30, 2016
I'm happy with the girl that Right at Home sent out to our house. She's very good, and the reason we're with them is because of her. I called their office and they tell me that they're going to get back with me, but they never do, so I'm not really thrilled with their office staff. However, we like the girl that's out here, and if she left Right at Home, we would probably not stay with them.
overmrho
January 26, 2016
Set up twice a week/3 hours at a time to help my mother. First problem, showed up the week before scheduled. Second problem, when they did show up when they were supposed to they sent the wrong type of person to help - needed CNA not home health aide. No one called me to let me know what was going on even though I discuss specific instructions to contact me always. The CNA showed up almost 3 hours later. We had another appointment with a social worker at 2:30 pm so CNA was only there 1 hour instead of 3. CNA did not ask my mother if she had lunch when she arrive - she was starving. I showed up 30 min later and fixed lunch and prepared everything for her bath. CNA gave bath and left. I called Right at Home immediately when I discovered the problem. Everyone at lunch and no one to help me. I got a return call 3 1/2 hours later and all I was told is, I'm sorry. We have decided to go with hospice, so having to get rid of them, but would have changed companies anyway due to the distress they put on my mother. We had to provide a $100 deposit so we'll see if 1) they call me back to let me know what I'm being charged (should get free), and 2) how much trouble it's going to be to get deposit back.
Visitor75268050
November 27, 2013
A social worker told me about Right At Home. I used them for about six months. I had a stroke and the CNA helped me get to where I can go to the bathroom with myself. They help me with my physical therapy. They help me function during the day. They cook for me and help me with the house. I am comfortable with the CNAs. I just found out that they were charging me a lot, but I would recommend them.
Karl4
October 30, 2013
We chose Right at Home because of our doctor's referral. They were able to find us a good match only after a couple of days. Their services were fine and they did a good job. The caregivers were engaged and very helpful. My wife was comfortable with them. However, they were not able to make a lot of transfer for the patient that I needed and I had to do it by myself. Probably someone who could do transfer a little better would be much helpful. Other than that, they were fine.
BradS1
The caregiver was very good overall in taking care of my dad. She's been a good match for my dad because of the rapport they have since then.
She was a caregiver hired by the veteran's office. We just outsourced another caregiver for extra, additional time for my dad. It wasn't long for them to find a caregiver who was a good match because she was his caregiver before. My dad's comfortable with her help and in everything she does around the house for him. I believe she's taking good care of my dad as always. She is very nurturing and attentive and I can't think of any other improvements as I can see that my dad is well taken care of.
Again, what's special is that they have that rapport between them which is why it's working out really well.
wachinout4u
January 06, 2012
This is a very solid, caring agency that helps folks with non-medical tasks so they can remain in their homes. They send aides out in the Wichita and surrounding communities. They can tailor care based on needs. Common tasks are: laundry, house-keeping, meal prep, shopping, errands, companionship, assistance with bathing, dressing and some mobility. They are not nurses and do not do health/medical tasks. My experience is they take their time to find good, dependable aides and in this business, that is what really counts.
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