BrightStar Care Fort Wayne

  • 333 E Washington Blvd, Fort Wayne, IN 46802
  • (260) 918-0933
  • 4.4 ( 50 reviews )
  • Home Care

Related Costs

Description

Reviews

4.4 ( 50 Reviews )
review users
G. A. Warren
June 13, 2022
I'm currently using BrightStar Care Fort Wayne. The caregivers are thorough and wonderful. They're excellent. They provide drop-off to the doctors, laundry, light cleaning, and motivational exercises. I'm really happy with them. I like the idea that the nurse came over with the caretaker and interviewed me. She wanted to know how he's doing and checked everything out. I'm in a lot better shape now than what I was when I got out of the hospital. I'm happy, happy, happy.
review users
Phyllis P_1
September 10, 2019
They gave me a good caregiver. The caregiver I have is excellent because she does what she's supposed to do and what I ask her to do.
review users
Marilyn P_3
July 08, 2019
I cannot do a lot, so she will run errands for me. The caregiver that I have is willing to do anything that I ask.
review users
Phyllis P_2
June 11, 2019
My loved one needs the care, and she likes the companionship and help. The caregiver has done fine. She is pleasant and works with the other caregiver as a team. The agency should provide the caregivers a chart so they knows what to do. The caregiver who came in did not know what to do, but she was really nice.
review users
Deanna H_2
May 21, 2019
I love the girls coming in because it is enjoyable talking to them each day. They are spot on, and are very caring.
review users
Brad K
They help the most with both socializing and quality of life. They could improve by paying a little more attention to the specific needs of my mom. Sometimes I wish they would talk directly to my mom. They are great at doing what I ask, but don't always include her.
review users
Alana H
November 02, 2018
The services help alleviate work off the staff in the home. My caregiver is prompt and caring.
review users
Michael H_6
October 23, 2018
It would be nice to have more consistent caregivers. They should show up on time. They keep the house clean for me.
review users
Penny P
August 24, 2018
It gives me respite because I'm a full time caregiver. They're very prompt and professional.
review users
Connie K
July 30, 2018
They are patient with her and have a good attitude. They fix food for her that she likes to eat and they work on her schedule. They are very competent. They always show up on time and take good care of my loved one.
review users
Thomas H_2
July 17, 2018
She helps a lot by getting him up in the morning. The caregivers are nice and they are both very knowledgeable.
review users
Betty P
She doesn't have that much service, so it isn't real easy to coordinate with the other caregivers. There is a variation of care providers that aren't consistent.
review users
Delbert H
June 13, 2018
She makes sure I have other aides to help me. I have a good caregiver to make sure I don't fall, and she is very cautious.
review users
Andrea H_1
June 06, 2018
I do not walk and they use a Hoyer lift to transfer me around my home. They care about their clients and they have been taking good care of me.
review users
Sharon P
June 05, 2018
I appreciate it and it makes me feel good. It is hard for me to walk and it makes my life easier. I would tell a friend that they do their job. If I ask them to do something, they will do it. I think they are very helpful.
review users
Anonymous
December 08, 2017
I was pretty functional, but I just couldn't put weight on one leg. I had several of the caregivers that were very nice and knowledgeable.
review users
Phyllis H
May 14, 2018
They have helped most in a lot of ways. They do my breakfast and helps clean. I would tell a friend they are dependable.
review users
Janet H
May 14, 2018
They cover everything for me. BrightStar Care is friendly, willing to help, and always smiling.
review users
Eugene H
April 19, 2018
They are willing to help and they do whatever I need them to do. It took some of the time for bathing and dressing. I didn't have to stop and do that every day.
review users
John H
April 09, 2018
I like that the caregivers are prompt and love their jobs. Our caregiver is the best. She steps in and helps my loved one get ready for the day.
review users
Evelyn P
April 09, 2018
The nurse that comes out makes me feel like I'm at home with family. There are no words to describe my home help aide; she takes such good care of me. They have helped in every way that they can. I have many doctor appointments and sometimes the hours don't coincide with the time that I have the home help aide, and if I call them, they help me get there still.
review users
Virginia P
April 02, 2018
They always send someone and always find coverage. In the last six months, they've gotten more consistent care, which is easier on her.
review users
Richard H_2
April 02, 2018
They're pretty consistent about supplying someone to come. They help me with getting my trash out to be picked up and with housework.
review users
Michelle
March 22, 2018
Some of the ladies would come and not do a lot. There's only really one that did very well and she did everything that was asked of her. They did everything with him and made sure he was doing okay and had his showers and was well cared for.
review users
Lois P
March 22, 2018
They are very helpful and pleasant with me in general. They are very helpful by doing the things that I ask them to do for me.
review users
Barb C
My dad should be doing exercises because he had a stroke. They don't have him do them, the communication is horrible, and my parents needs aren't being met. Instead of the home health care being the caregivers on their cell phones all day, they should be doing things and talking with my dad.
review users
Deborah H
January 05, 2018
The caregivers are very nice and helpful. They're more than just a company. They're family. They help me to get everything done because I can't do it myself.
review users
Anonymous
December 08, 2017
BrightStar Care has caregivers that care. BrightStar Care made life easier for me because they were able to help me go outside. I never left my apartment before, nor was I about to go outside and get social interaction.
review users
Anonymous
December 08, 2017
I would not recommend BrightStar Care because one time the caregiver was late and I never got the message. The first time they came, they sent an elderly caregiver to lift my loved one and they couldn't, so I helped them. They sent someone else and they couldn't lift my loved one either. So I had to be there, but I had to pay them. BrightStar Care didn't really help me. I had to be there to lift my loved one out of the chair, and then I could leave, but then I had to come back and lift my loved one back into bed.
review users
Timothy H
November 17, 2017
BrightStar Care is good, all of the caregivers are nice and do everything that I want. They help me with showering. BrightStar Care has made life easier because they are able to change my shower.
review users
Patrick H
November 16, 2017
There are a couple things BrightStar Care could do. BrightStar Care could inform us about appointments and the times that they change. The other thing is that the same lady comes every time and she struggles to get an IV started and she blames it on my husband even though nobody else struggles. The nurse that comes and can't get an IV started makes it hard on my husband. She has had to try seven or eight times and my husband becomes a pin cushion.
review users
Nora P
November 10, 2017
BrightStar Care is efficient in everything they do. BrightStar Care worked out well in taking care of my needs.
review users
David S_15
November 02, 2017
My BrightStar Care caregivers were very helpful. If my normal caregiver couldn't be there, BrightStar Care would let me know. I was home by myself during the day. Having BrightStar Care around to help me recover was a great help.
review users
Mary P_15
October 24, 2017
The caregivers are really good at what they do. BrightStar Care has mad my life easier for cleaning and made breakfast for my loved one.
review users
Larry H_11
October 24, 2017
BrightStar Care is very prompt and efficient. The services have helped me a lot. The caregivers help me around the house.
review users
Gregory H
October 20, 2017
I would recommend BrightStar Care because they were always on time and they were there to do their job and nothing else. BrightStar Care made life easier because they helped me to know how to clean my foot properly.
review users
Donna S_13
October 10, 2017
I would tell a friend that BrightStar Care has followed through on their commitments so far. BrightStar Care makes my life easier by relieving some of the daily care that I used to have to provide.
review users
Carol H_8
October 10, 2017
I would say that the caregivers are very personable. BrightStar Care made it more likely for me to stay at home, rather than in a nursing home.
review users
Anita P_2
October 03, 2017
BrightStar Care has good helpers. They help me a lot with things I have trouble with. The services especially help me when I take showers. They have all been good at that.
review users
Hillary P
September 27, 2017
BrightStar Care is on time and they take care of me and meet all my needs. BrightStar Care makes my life easier by keeping me clean and getting me in a chair.
review users
Barbara H_7
BrightStar Care is excellent because the caregiver is young, keeps my mom going, and does activities with her. The caregiver is great because she says hi and talks with my loved one, colors with her, and tries to help her.
review users
Connie P_2
August 24, 2017
The branch manager and a girl who seemed to be a supervisor over the CNAs had visited with us about the care. Nothing that they committed to when we discussed the care was followed through with.
review users
Nona P
August 24, 2017
BrightStar Care provided a caregiver that was very friendly to me. Overall, the company was very helpful and friendly. If I get sick again, I will probably use them again. The caregiver that came to help me from BrightStar Care was number one. She was perfect for me. There was another one that was in training, and she was just as sweet as could be.
review users
Joseph H_1
August 02, 2017
My caregivers are good people that know the job. BrightStar Care is a good company. They need to improve in some areas, and they have gotten rid of the bad things about the company. I also like my nurse because of her professionalism and care. She checks around and makes sure that everything in the house is okay, like the heat and AC. She is a good overall nurse and I like her. She is very sympathetic and treats me like a human being. BrightStar Care has made my life easier by taking care of the cleaning, and the caregiver does a good job of that.
review users
James P_3
August 02, 2017
BrightStar Care provides good service and is very friendly. BrightStar Care is very friendly.
review users
Connie H_2
August 02, 2017
BrightStar Care's communication holds me back from recommending them. BrightStar Care's communication with their clients needs to improve to have a better impact on my daily life.
review users
Valerie P_1
July 27, 2017
BrightStar Care is dependable and the most important thing is someone showing up at your home on time. BrightStar Care has helped by sending an on-call aide when my normal caregiver can't come.
review users
Ramona P
July 25, 2017
BrightStar Care has really good care. They have some very nice people working for them. BrightStar Care has been very careful with the care that they have provided for me.
review users
Bryon P
I'd tell people that BrightStar Care is a good company and the caregivers are punctual and willing to do what needs to be done. The services have helped the most by doing the things I can't do.
review users
Anonymous_532
July 07, 2017
Some days, the services are good and some days they are not. Sometimes the caregivers are not trained or they sleep while they are here. Some days it is fine. When the service is good, it impacts my life. It impacts my life, so it is important that I have the caregivers and the services.
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