Visiting Angels of Springfield, IL
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- 2731 S MacArthur, Suite 201, Springfield, IL 62704
- (217) 568-6308
- 4.6 ( 88 reviews )
- Home Care
Related Costs
Description
Reviews
4.6
( 88 Reviews )
Ervin D V
February 22, 2023
The caregiver is there from 8-4pm. He has helped by showing him how to do things and letting him slowly be more independent.
I have seen at least 4 or 5 caretakers, and they have been awesome. We are very pleased with the services.
Gary V_3
February 22, 2023
The services are critical to have for me to be able to go to work or get groceries or any errands.
I would recommend them because I like that they are not corporate, as we had some bad experiences with a corporate company.
Laura S_20
February 15, 2023
Giving me a shower helps me the most.
I like my caregiver.
Dale and Jane G
February 08, 2023
I think my parents are very happy.
They were very responsive when we first reached out. They came and explained everything, there was no pressure and they are flexible. We didn't have to have a certain amount of hours.
Anonymous_6852
January 26, 2023
All of the shifts are covered. The staff is there when they are needed.
The company is receptive to our requests.
Bud and Carole R
They are very helpful. It allows my mother and I to go to work. Without them, we couldn't do our day-to-day life.
I think that Visiting Angels is great but it comes down to the caregiver that you have in the home and I have had great experiences with the caregivers we have had.
Joann M_5
January 24, 2023
She liked them to begin with, but they needed to show up on time.
They could have sent me an invoice instead of just charging me. I have no idea what hours they worked.
Anonymous_6885
January 12, 2023
I just have to be here when they come. They help out sometimes. Sometimes it is more work watching them work than to do it myself.
They need to have better qualified people come who know what they are doing.
Amanda K
December 30, 2022
The agency made my life easier by helping the client when I needed them.
I like the agency's service. They are reliable.
Kathryn M_4
December 21, 2022
I'm a people person. As long as I'm able, I want her to spend time with me. She does. We're good friends now.
I've finally got one that I'm so happy with. I want to keep her as long as I need her.
Carrol S
December 21, 2022
They were good at cleaning the floors, cooking, and sometimes changing the bed.
I'd like the workers to be informed.
Judith G_9
December 16, 2022
It completely helps I work full time and I like that I have someone I trust to take care of my mom.
I like how accessible they are and that they work around our needs.
Donald V
November 30, 2022
They come in and do what needs to be done.
They are very flexible.
Sandy K_12
November 18, 2022
She really likes her assistant and feels very comfortable.
I like that they are really willing to help with any issues.
barry d
November 10, 2022
It has only been a couple of weeks, but I have seen a big difference. She needed someone different to get her up and going. It gave her motivation.
So far, from what I have known from them, it works out for situation perfectly.
Karl S_3
October 26, 2022
I occasionally need help and I have got good help from Lesley.
I like that Lesley comes here pretty often. I find her easy to get along with.
Edward D_9
October 25, 2022
They have helped him become more mobile.
I like that they were very responsive when I called, they followed up within days and started services within a week.
Robert G_49
October 21, 2022
The agency listened to me and my dad.
I liked the agency because I could always contact them.
Anonymous_6629
October 17, 2022
The caregiver does the dishes. They went to the store for me the other day.
The caregiver is nice.
Sara Lee D
September 30, 2022
They help her get up and they put her to bed.
I like that the people are trained and professional.
Dorothy W_8
September 20, 2022
They do good work.
They are dependable.
Anonymous_6500
September 13, 2022
We use it to help fill in gaps so that we can get a break.
My dad gets a long well so he doesn't need a lot of care.
Jerry M_12
August 26, 2022
The people that they have are excellent people!
I like that they are very prompt and reliable.
Max R
July 27, 2022
The caregiver help me the most by checking in with you to see if there's anything they could do for you.
I've had very few complaints despite working for 8 or 9 years. I like that every one follows a dress code and always wears a mask.
Anonymous_6323
July 25, 2022
The most helpful has been the caregiver Laura.
I like the caregivers.
Karl J_1
July 25, 2022
The services give me peace of mind.
I like that the caregivers are attentive to him.
Lois H_9
July 20, 2022
The most helpful has been the punctuality of the caregivers.
I like most of the ladies, they have been attentive.
Anonymous_6219
June 27, 2022
They do a good job.
I would like to see the same person every time. I would like that person to be good at their job.
Stanley H_3
June 22, 2022
They could have more communication.
We don't have consistent caregivers and it feel like I always have to train them.
Anonymous_6025
May 25, 2022
I count on them every day because I am paralyzed from the waist down.
They need to be better with their communication among the office and the caregivers.
Linda M_44
May 11, 2022
They are patient. They make sure the clients are taken care of properly. It helped out a whole lot.
They are very professional and kind.
Amy R_5
April 23, 2022
It has helped since it has given me peace of mind going out on the weekends knowing that a caregiver is here with her.
I like that they are always reliable, and the caregivers are really good.
Mary J_43
April 23, 2022
I don't have to do what they do for me, the things that I stew about otherwise.
I think they are very reliable and they come when they say they will. They are very adept at what they do.
Robert - VA W
April 13, 2022
I am trying to do rehab to where I can stand again. They have been very helpful in that regard.
Right now, they have angels who share time with us. They are both very conscientious and very good.
Mary Ann G_1
March 15, 2022
They ensure my mom's safety getting in and out of the shower. They help with meal prep.
I would recommend them because the staff is nice and competent.
Donna B_33
March 04, 2022
The agency has done what I asked for.
I like that they have friendly people.
Robert S_83
February 24, 2022
We got what we wanted. We wanted someone to be there with him and they came reliably.
My dad enjoyed conversing with the the people sent.
Felicia S_2
February 23, 2022
They take the responsibility off of my plate so that I can focus on other things.
I like the nurses that we are dealing with.
Greg R_4
January 28, 2022
They make it so I have clothes to wear.
They do my laundry and get it done on time.
Anonymous_5650
January 26, 2022
They were very personable and efficient.
They did what I needed to be done.
William H_19
January 19, 2022
With the dependability and good communication, they seem genuinely concerned about my uncle's well-being.
I like the dependability, good communication, and the care for the client.
Anonymous_5570
December 30, 2021
The actual caregiver that comes is good now.
They could have staff that shows up.
Faith Y_1
December 28, 2021
They fulfill her needs.
They are very consistent and they have lots of caregivers.
Tim B_7
December 20, 2021
The agency is concerned about my care. They are like clockwork.
I like this agency because they are all really nice people.
Tim V_1
November 12, 2021
The girl is friendly, she works with him and she helps with his mobility.
So far I have not had any issues. The caregiver we have are friendly and do what they can to help out.
Mickey H
November 08, 2021
It is totally necessary. They really shine here.
They are very professional and committed to the task and understand the age of patients.
Linda C_32
September 28, 2021
It is not always feasible for me to go over there twice a day.
They have been completely satisfactory, they have shown up on time and been able to do things for her.
Martin B_4
August 13, 2021
The services are very helpful.
I like that they are professional
Theresa a
July 30, 2021
It is helpful that my caregiver picks up lunch for me.
I am very happy with the services I receive.
Judy B_20
July 28, 2021
They should hire people who know what they're doing. Cooking is a big issue.
They should have caregivers who know what they're doing.
Marilyn L_8
July 16, 2021
I like their flexibility. They have been accommodating our requests for the individuals that came out here.
My mom enjoyed the two individuals that were here.
Nancy O_5
June 30, 2021
They've made my life easier by dressing me and getting me ready for the day since I'm paralyzed.
I would tell a friend that everyone they've sent us has been very good at their jobs. I've felt completely comfortable with them.
Anonymous_4923
June 24, 2021
The caregiver came out to the house and met with us. I respected him. He made things a positive experience for us.
When they came to the house they were smokers and I did not appreciate that.
Mary
We have Visiting Angels of Springfield that come twice a week. They come and help with light housekeeping. They walk my dog, they bring in the mail, they take out the trash, and all things that are a little difficult for us to do. We also have housecleaner. The caregivers are excellent and they're well-coordinated from their office. So we get a lot of support from them, and we've been very pleased. They do an excellent job with scheduling and billing.
Carol W_21
May 28, 2021
The night girls just sat there. The day girls had to clean everything up. They didn't like cleaning the dog's room. They complained because the dog's room smelled. Of course it smelled, if they were just putting pads over pads.
We had to put a lock on the door because some things were not left in their same place. They never questioned me about why I was getting after the girls. I would have liked to tell them that these girls were not well trained.
Thomas V
May 13, 2021
His caregiver was very pleasant with my husband. Every morning, he would get up and smile because he looked forward to her being here.
They could have had more training for their caregivers.
Janet E_5
April 30, 2021
They are very easy to work with.
I like the flexibility they provide for me.
John L_20
March 29, 2021
They've provided good medical care and transportation.
They do their best to accommodate our schedules.
Anonymous_4653
March 10, 2021
They are here. They do whatever I want. They clean the house.
I'll sometimes find someone in the living room I don't know and didn't call for.
Bill L_5
I have a good caregiver and a bad caregiver. I would like to have two good caregivers.
They are reliable.
Diane H_21
February 18, 2021
The agency continues to provide nice caregivers to help my mother.
Whenever we have any issues, they are quick to fix them.
Marsha F
January 27, 2021
They're very helpful to me and they're always here when I need them.
They're very confident and reliable.
Becky M_3
With a broken arm like mine, it has made things easier, since I couldn't hold anything myself. They even help me get dressed.
They are very caring and if they see something that needs or be done they do it.
Mary G_25
January 11, 2021
They are really nice and they are always on time.
The lady that comes and takes me places makes you feel like she is a friend.
Mary C_64
December 18, 2020
I just like knowing she's getting her medication and that someone is getting her food. The safety issue is big because my mom uses a walker. When they're there, they don't hover over her but are very watchful. They make sure that if she lays down to take a nap, she gets up in a timely manner.
The communication has been really good. Brittney and Cassie are good about letting me know about changes.
Dick H_2
December 16, 2020
I have a better outlook on life because of the services.
I like that Visiting Angels does the tasks I need.
Pat L_11
December 10, 2020
I think they've tried to make things easier. We now just have one person coming, and she has made things better. They were sending a lot of 18-year-olds who just couldn't connect well with my sister.
I like that they are very flexible and personable with us.
Mary R_33
November 25, 2020
I get to leave and get away. I could not deal with her 24 hours a day, it takes a lot of attention.
The service is good, but we have a serious problem with billing right now.
Paula S_10
November 21, 2020
I can tell her about something, and she'll jump right in.
Both my husband and I are happy with the gal I have now. She does whatever I need.
Jenny V
November 17, 2020
I would take my mom grocery shopping every weekend, but I would like to have fun with her. The caregiver from Visiting Angels is able to take her to the store and to appointments so I don't have to.
I would recommend Visiting Angels because I think the caregiver is a great fit for my mom.
Tommy H_2
October 28, 2020
I don't know what I would do without them because my dad is a quadriplegic. They give him the help he needs, so I can get away. It frees me up.
They're very personable. Everybody seems to be in it with me and working with me.
Kathy K_9
October 24, 2020
When I call and ask something, a lot of times they don't verify it. The caregivers are really pretty helpful. They do what I ask.
They could keep in touch with the client.
Anonymous_4140
October 14, 2020
They could have had girls who could cook.
They always showed up when they were supposed to. You could rely on them being there.
Connie G_6
September 16, 2020
They are very accountable and reliable. Their people are on top of everything and they know what to do.
On a few minute's notice, they can get you set up. They are family oriented and they are there to service you instead of causing confusion.
Leigh F
August 27, 2020
They provide companionship and a positive outlook.
I like their compassion and willingness to work with me. They expedite us if there are any changes in my mom's care.
Jim G_11
August 13, 2020
They did things for me that I couldn't do myself.
They were very good to me. They were very nice people.
Vera M_3
July 15, 2020
Visiting Angels has helped the most in getting caregivers to help me walk.
I like that the caregivers are very consistent.
Cheryl E R
June 24, 2020
She does a great job cleaning the house.
They are easy to work with. The owner, Ron, is fabulous.
Mary S_47
June 24, 2020
They help me with things that I can't do. They clean the closet and do things I can't do anymore.
They told us what they did. The caregiver is prompt and helpful.
Lee and Marilyn G
May 26, 2020
They did a good job. They made our day. They were nice people, we enjoyed having them.
One girl came that was good, but this last one wasn't. She was willing to cook or do about anything, but I don't know what happened, she didn't get to all of it.
Robert W_19
May 15, 2020
They help me feed my husband his dinner.
I would recommend Visiting Angels because they provide good caregivers.
Joe W_2
April 28, 2020
I needed someone to help me transfer because I was too weak to do it myself.
I like that the people do good work.
Barbara W_20
The help that we receive allows me to do the things that I need to get done.
I like the personal that we have, they have been very accommodating and good to work with.
Karen S_20
April 14, 2020
They helped the most by helping her to get up and down and give her support.
I liked that it was 24 hour care.
Kay T_1
March 11, 2020
It gives me a chance to get out and do some errands and shopping. It is 3 hours, but it is sure appreciated.
They are prompt and very professional.
Linda B_25
February 25, 2020
They take the burden off of myself by being here to provide.
They are reliable and work hard. They are always responsive when I call in.
Paul F_11
February 24, 2020
They could be more helpful by working a little more than talking. I need her to do some cooking and some light housekeeping.
I like that our caregiver is working out well with him.
Anonymous_3657
February 18, 2020
They do everything that she asks them to do.
They do their job, and they are clean.
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