I can go out and run errands! They have been really helpful.

They help with toileting. They help with eating. They're very good at providing compatible caregivers.

A little more continuity of caregivers would have been good. They were very professional, and they communicated well with me.

They allow me to not be a full-time caregiver. The caregivers are really good.

They have someone bring me a care worker that is open to listening to my requests. The person that they selected to provide my care is very customer friendly and oriented.

They are always willing to accommodate my mom's needs. I have recommended people to them.

The nurses were sociable. I liked that they were very accommodating.

I don't want to lose the caregiver I have; but I know life happens. I would like to touch base with the case manager, to stay connected.

They show up and they entertain the person they're caring for. They seem very thorough. They are reliable.

The caregivers that were not a good fit could work on knowing when to be attentive and when they need to give me space. I liked that they were able to accommodate my schedule.

They help the most by helping me get things put away. They could let us know sooner about whom is coming.

They are very helpful. I like the companionship. I've already recommended them for doing well.

I do not like doing it but they are doing a good job. I like that they are nice and understanding.

The caregivers have helped the client the most by always being on time. We haven't had any problems with them not showing up when they're supposed to. I like that they have been good to me filling out any needs I might have. They're always approachable when I need to ask a question. I have found no fault with them.

I was doing everything before and it has taken so much pressure off of me. They took care of my mom really well and the caregiver has been fantastic.

They help with walking and house chores. I like they are very accommodating to us.

They are very responsive, professional and have very competent caregivers. I liked the kindness of the caregivers.

The care allows him to maintain his daily life right now. I like that they do the job well.

They make sure physical therapy and helping Dad move and helping with his meds and they help my Mom. They are very good with my Dad and we have a caregiver we really like.

They did a full-blown interview to see my mother's limitations my mother had. They are very responsive in terms of the needs; we were able to meet with the nurse and caregiver.

The caregivers helped me the most with mostly showers. I like that they did everything we asked them to do. They were on time, courteous, and nice.

It has allowed our family to be able to have my mom taken care of. It gives her freedom. I like that their nurse is very attentive to any problems we have.

I would like to have more caregivers. I would like to have more freedom with scheduling.

The client enjoys talking to her caregivers, and it's helped improve her physical health. They're dependable, and they have a skilled nursing staff.

They have sent reliable people. They are trained well. I would like to get phone calls confirming that they have found someone for me.

They are very helpful. They share some of their experiences with other patients. I found that very helpful. We can all learn from each other. I have contact with Monica the scheduler and she has been prompt and great when I call with questions about staffing.

They provided peace of mind. I like the professionalism.

They protected my mother's privacy and were very gentle with her, even though she was mostly comatose during that time. I appreciated that the people they sent were personable and just fantastic!

They assisted us tremendously. I would recommend them because the staffing was excellent.

They are helpful because I am able to get things done and not worry about my parents. I like that they have been very wonderful.

They were ready to assist if it was necessary. I liked that they were flexible.

They have helped by providing safety and love for my mother. I like that they are professional.

The caregivers provided services that he couldn't do for himself anymore. All of the caregivers did a really good job.

He may not be so receptive, but the caregiver is good. She keeps him clean, but he is not always cooperative. It is not because of the caregiver. We have a great caregiver, but the problem is that he does not let the caregiver do anything for him. I talked with Cheryl and we were considering doing more time, but we are not so sure. She said she would call and she never followed through.

They could have sent us a caregiver that was a little more experienced. I like that they have the ability to provide customized care. We did have some issues getting a caregiver at first.

I feel like they just send people to have a body here. Some were excellent and some we asked to not send back. I think they are having problems with providing caregivers with the skills that my husband requires.

A competent nurse came out to take notes for the caregivers but the caregivers did not follow the notes and I had to re train them several times. The level of training they give to the caregivers.

It goes back to finding out which caregiver is a good fit. He has improved, and some of them give him company as well. They should have less time that the caregiver is on the phone once she walks in the door. They should also spend more time finding our what caregiver fits what person. Some of them have been good, and others have wanted to leave.

Without them, I'd have to change lines myself. She makes my bed for me herself, always with a smile on her face. They are doing me a service; at this point in my life I need their help. The caregiver is so wonderful.

They helped the most by being there and taking are of him. I would tell them that they were easy to work with.

I can't work, so I was home bound and was getting around on a scooter. My life changed. It helped me a lot, them changing the dressing to make sure there was no infection. They are sterile, efficient, they are right on point.

They have relived some stress and they have been a positive influence. A lot of the caregivers have been very skilled and have been very caring. It has been hard sometimes to find the right person to talk to.

The services made things easier but we had to constantly train them. The problem is that this agency is a middle management company. If there is a problem with an employee they tell you that they can't do anything about it because they are from another agency. It's hard to get anything done.

I would have liked consistent caregivers and for them to follow through with what they promised. I would have liked for them to follow through with what they told us they were going to do.

He's here to keep me company so my wife can get out and do some things that she wants to do. Our current caregiver is very good. I've had him for a number of weeks. We'll watch football and movies together.

They were consistent with the schedules. They were personable and friendly.

They monitored his activities and kept him safe. They were competent in their jobs.

The medical nurse was amazing. She helped with everything, like exercises for my father. She helped with housekeeping duties. The nurse they hired to come out was amazing. They were all very helpful.

They could provide services and give me the name of the person they're sending. They could inform me when there are changes in their schedule.

They have arranged for an efficient nurse to come to the home. It enables me to walk.

They help the most by being supportive of my wants and needs. I like that the company is very helpful.

They get him up and ready in the morning. I like the caregiver Constance and the manager, Cheryl.

I am only getting 5 days of care when I should be getting six. Her health really picked up when she had a regular caregiver and she could walk steadily around the house, and then her health severely declined. At the beginning of my care it was made clear that she has dementia and she cannot have a revolving door of employees. I was told we could have one person all six days, then it changed to two people and then it was a revolving door and it made my grandmother's heath decrease.

They took good care of Kathleen. There was a lot of cleaning and changing bed sheets. The person that they assigned to my account was good. I appreciated her help.

My mom had the ability to take care of herself, but they offered a security blanket for her. I like that they were extremely organized. The scheduler communicated very well and would let us know about changes to the schedule very promptly. If we wanted special things done for my mom, she was always on board and listened to our requests.

They help her with her personal care, like diapers and give her, her medicine. The people show up on time and they are pretty intelligent people.

Due to his condition, David sleeps a lot and during that time the caregiver sleeps too, which doesn't seem right. They could have a little more flexibility and they don't have enough people who work 12 hour shifts.

The most helpful part is being able to talk to the caregiver and setting up times for her to come. I like that they are reliable.

They mainly do household things that she cannot do herself. I like the quality of care.

I could not have made it any other way. They were always here on time. Sometimes if one cold not get here, then the person that was here already would wait until they got here. That was really good.

It has been really hard in having so many different caregiver each day and it is challenging for my dad who has Parkinson's and my mother who has Alzheimer's. They could have more consistent staffing.

They've just had someone available that I could trust. The people that they send are very kind.

Good communication would make my life easier. I wish that there was better communication between me and the office.

It wasn't that it was sub par, it was just average and my mom wasn't as comfortable. I was a little bothered. I felt that the caregiver bothered me a lot at work and asked me a lot of questions like where is the sugar and I didn't like being bothered being texted while I was at work for things that she needed and not my mom.

They are there when we need them and they will do about anything for us. They are here on time, they are friendly and helpful.

She had a live in service and went through a couple different people. They just didn't attend to her needs. One of the caregivers even got drunk. They could improve on screening the people that work for them.

I like the fact that I have someone here to help me with the wheelchair while my husband goes to the store. The gal we have fits right in with our family, and we feel really comfortable.

They watch my mom while I am at work. They help me stay at work. They have great communication, and they seem to be well organized.

She likes some of the caregivers more than others, and she is hard to please. I have not had any issues.

They have given me some downtime. The caregivers are caring, and they are overall good people.

It helps her because I can't be there for her doctor appointments. I feel confident in them. I do it all the time. They can provide somebody at the last minute. I've only had some patients that didn't have a good experience, but most of them have had a good experience.

They did everything exactly how I wanted them to be done. He didn't have to have any worries about me not being there. They were there. They were timely. They kept the house clean.

They prevented her from falling. It was very easy to work with. The office was good at following up and asking questions. My loved one got a long with one person, and it worked out very well.

It takes a while to get a good caregiver, which can be very tiring. I would like for them to have consistency. I've asked for them to not send a certain caregiver, and they said they forgot.

They provided the care that he needed. I liked their professionalism. They were very thorough when they came over and did the interview with him. The people they had were dependable.

They were willing to work with my schedule, which changes last minute sometimes. I like that it was very easy to work with them.

I think they could do better with the staffing. The people who I have contact with are very nice.

They could not send me a new person. They have been trying to accommodate me. A lot of the women are nurses or studying to be nurses, so they are doing it to help me out.

Now that we have a regular caregiver, it is pretty good. They attend to the little things that he needs done, and it is helpful to me. I like their efforts to please us.

They should send somebody that would be more diligent about what they are doing. I like the faithfulness of those that are assigned to me. They always come on time and do a good job for the most part.

Our caregiver is awesome. She is attentive and smart. She is trained well, but she was not trained by BrightStar. The administration has not called me when the caregiver lets them know she cannot come. They do not call me when she lets them know she will be late. They will not tell me anything.

Lately they have had more consistency, but in the past, there has been some shuffling of providers. We have had problems with them getting in the house. We put a lock box in at their request, but one of the caregivers tried to get in through the garage. I would like them to give more detailed instructions on how to enter the house.

He was very grateful for the care they gave him. It was their care, compassion, and attitude that made it a positive experience. I thought that the caregivers were compassionate, kind, and on time. They knew what they were doing.

They have a very caring atmosphere. It allows me the freedom to be myself. They're very interested and caring. They do things without my having to say so.

They should try to get me more consistent caregivers that come all of the time. I like that they tell you who is going to come.

They are there and they help my mother out. There have been several times I have called and not gotten a response. I would like a notification that the nurse is coming.

I don't think there is anything they could have done to make her life better. We just had them for a short time and they did well. They could have done better with the scheduling. There was one day when no one showed up and we weren't informed beforehand.

It helped me a great deal because I couldn't handle her physically anymore, and they were able to do that. It was also nice to have a listening ear around to help out. I liked that they were prompt when we needed them very quickly, and they got on board to help us out as quickly as possible.

It is very helpful. My caregiver takes care of me everyday. My wife works for BrightStar Care. I appreciate that they come out for us.

I could actually get sleep because it was nighttime care. The person providing the care was just excellent.

I would have expected them to call me once a shift, but maybe they don't do that. It would have been nice to hear from them. They were very quick to respond even though they couldn't get someone there the first night. They put someone in there pretty darn quick.

They show that they care about their clients. They are very proactive. If anything is out of place or if I have any concerns, they make sure they pinpoint the problem and fix it as soon as possible. I like that they are consistent in checking on me to see how the medicine is going. If there is anything extra that I need, they make sure the nurses take care of me. They show concern. If there seems to be a problem, they are very proactive and they get it done that day.

Each of the caregivers help out with some of the chores. Engaging with my dad is very important. We had a situation that we were not happy with. The caregiver left my dad alone for 45 minutes. The caregiver left and they did not get a replacement here. The caregivers need to make sure they are always doing their job and watching over my dad.

The day they came they were excellent, they kept him company, and prepared him his meals. That gives me peace of mind. I would recommend them because they have the most flexibility in scheduling because we only needed them for one.

They were helpful because they would do things for us that we couldn't do for ourselves. They are polite and kind. The little girl that came to see us was really nice.

It helps us because I can't lift my wife. Overall, it has been a good company. We've had three different caregivers, and would have liked to just have one.

It didn't work well, so there was more for me to do. It defeated the purpose of the care. It was like a revolving door of caregivers. We needed the same person every time because it became too confusing.

We have them come at night and she has no memory of them coming. It's more for the family members, it has lifted the weight off of their shoulders, and that has helped her. They try to accommodate our needs as fast as they can, as far as scheduling goes. The caregivers are compassionate, as well.

I didn't have to worry about my dad when I was at work. When he went on hospice I had to take a week off work, we had to get people there to help him. Everyone was great. People were there and they actually did their job.

They do a lot of things to help me. They help me the most by being steady and trustworthy. I like how reliable they are, and that they put in an effort to care for me.