They helped my mom stay in her house and be independent. The caregivers were very loving and careful.

It makes a big difference for the client because she needs a lot of help. The people are really nice.

They help me have time to do things. I like them because they are caring.

They have given me a perfect fit with my nurse. I like that they are prompt.

They were very professional, helpful and good at what they did. The flexibility of their schedule to provide care was superior to anybody else.

It might be an impossible situation, if I see something I would let everyone know. I like that everybody is really nice, lovely people.

Now that we have 24/7 care, it's taken a burden off of us, and it's helping her. She's accepted that there is someone in the house at night to help her, finally. They are understanding and receptive to our needs.

The caregivers take her to the grocery store, so we are able to have more visiting time with her at home. I have recommended them to my friend. The flexibility and scheduling stands out.

They took care of the night shift at the facility to make sure that my mom was comfortable, which was good. I only had one caregiver that I wasn't pleased with in the 4 different caregivers we had, so the services were good.

She has greatly improved with the PT and the OT from the time that she been with them. It takes a while for the caregivers to get there to the home.

Everyone that has been sent over has been nice. I like that they are upfront with everything such as pricing.

I love the care that they provided. I like that there is no bad things I can say about them.

The services were as needed and they were supportive for her. I like that we got someone as soon as we needed care.

They help me with things like moping the floors and washing the clothes and folding them. They made my bed once. I like that they are providing the services I need when I need them.

They made my life 10 times easier knowing my mom would be safe in their care. They are accountable, and professional, and the staff is super nice.

I'm grateful for them because we would've fallen apart otherwise. They were there for my mother in her last days.

It's been hard to have someone come every day. However, I know it is a necessity right now. It has certainly helped us. I would like to have the same caregiver to come every time. I also wish that they had more initiative to do things on their own.

They have provided consistent caregivers. I like the home care people that come to the home.

Having the agency around is helpful because they handle the morning time by showering, feeding, and taking care of my son. I would recommend the agency because they people that have come out here have all been really high-quality.

On their good days, my parents appreciated the care that was in place. For me it was how easy it was to schedule and to have caregivers at the last minute, they were very accommodating. I'm grateful for the nurses that would work with my parents when they had COVID-19.

They try to send in the girls who have done a good job for me. The service is nice to have someone come in and do things for you.

I don't use them daily, but I use them a few times a week. I've dealt with them a few times, and they fix problems.

We wouldn't be able to live without the services. They make a huge impact on our daily lives. I like the nurse that comes. ordered supplies, rearranges schedule. We've really liked the caregivers that have been sent from the agency.

BrightStar did everything they could for my dad. He wasn't receptive to having a person in his home. It wasn't BrightStar. BrightStar helped us the most when my dad had come from the hospital and couldn't function independently. We needed 24-hour care because I couldn't watch him all day. BrightStar's prices were very expensive. That was the key. I know that's hard to change. That's the only thing I'd like to see get better.

She wanted to be on her own and wanted them to work. They need to communicate within themselves.

The caregiver is outstanding. They are professional.

They made it a lot easier for me to be able to get out of the house. I really like that they know there stuff and they are good people.

They are well informed and take care of our needs. They are pretty quick with everything and the service was great.

We didn't have them for very long, and they did what they were supposed to do while they were here, but we didn't need them as much as we thought. I liked that they were really responsive and set up our care very quickly.

They showed up and were pleasant and took care of my husband's needs. They filled our needs and very responsive to whatever we needed.

They were compassionate about how she was feeling, and they looked after her. They provided a high level of care, they were patient with her.

It is a bit expensive, but it helps a lot. They provided quick services. They are so many people coming. My sister who was there all of the time. There were some that were more caring than others. They could be better trained.

They take care of my husband. The caregiver is great. He knows how to work with him. They are easy to work with.

It makes my life easier, I know that people are taking care of her. I've been pleased with the service.

Them being here is a huge help to me. Their process was quick and easy and they are good about getting things done.

They come in and change and feed her. It gives me time to do my life. They have been great. Our caregiver is great too.

It helped me a lot because someone was in the house with my sister. Some of the caregivers were good and some weren't as good. All of the caregivers were adequate. They were meant to check my sister's CPAP machine every half hour, and I don't think that was done.

I would like more consistency with the caregivers. They have great flexibility and availability.

It did help for sure. They were good. They were always on time.

The people that they employ were fabulous. They had high quality people. They are attentive and on the mark. They responded to our needs, they adapted to our situation.

They relieve my wife from having to get me up in the morning. They could have a consistency of staff so you can have the same people throughout the week. I know that's hard to do but that would be a good goal to achieve.

The daytime caregiver was very efficient. She would automatically vacuum without me asking. The overnight care was not checking in on her. We were disappointed with the overnight care. My mom said she called for help and the caregiver fell asleep. She had to blow her whistle before someone came in. I felt that they should be checking on the patient every half hour and they should be awake.

They attended to the patient's needs as well as they could. They are conscientious, accommodating, and sensitive.

They could prepare people so they'd know what to do from the beginning. There was an instance where I actually had to help the caregiver do what she was supposed to do. One of the times, they weren't aware of the situation and didn't know what they were supposed to do.

It's given me the ability to get out of the house and has given me freedom. I've already recommended them. The employees are marvelous.

I like how the caregivers engage my father. I like the individual service.

They could help him with his transfusions. They are really responsive and I can ask them questions.

The fact that they were there and gave us peace of mind. I like the people who came, and their availability and flexibility.

The services have been a high impact because they help Daniel stay at home with me. I have recommended BrightStar because the owner is very kind to talk to and has given us good caregivers for Daniel's life. There has been issues, but for the most part, they are helpful.

They sent me the care plan when provided. They always found someone for my parents. They have been responsible. This agency is very responsible and they always answer whenever we call for anything. *** Needs an SQA- my teams in not working so I can't fill one out.

They have someone here for me. That gives me a break so that if I need to go into my room or do chores I know that he is being taken care of. They give me a mental break. Our caregiver has been amazing. It is hard she knows how to handle my husband really well. They have a very good rapport. If I have to go do an errand she reports to me how she is doing which is good. If she has a question she always calls or texts me. We have been really happy.

He is able to stay home and see his grandchildren. I like that I can be guaranteed someone to watch my dad.

It has been a relief to have people here and help with my brother. It is a very well-thought-out system. They are highly recommended and flexible.

They helped the most with communication. They filled in some of the shifts for another agency, but then I hired them as nursing care for the last few days because the other agency was unreliable getting us staffing.

They get my loved one up in the morning and it's one less thing I have to do. One of the caregivers quit 2 hours before there were about to start, but we got that all figured out.

Just knowing that the client is in good hands and that she is receiving good care is worth its weight in gold. The caregivers we have received have been excellent. They are very receptive to the information we share, and they share a lot of information with us.

I would like to have the same person. They constantly switch girls to come out and take care of me.

Some caregivers didn't click with the client and our family. Certain caregivers went above and beyond, but others were just not as good.

They provided someone to be around so she has someone to socialize with and talk to. The schedule was easy. I liked the people they sent too.

They provide excellent care and good caregivers. I like that the hours are flexible and they guarantee that they will cover the shift. They are dependable. So far all of our caregivers have been great.

They are friendly and accommodating. They provide all the services that I need help with. My two caregivers are great for me. They take care of me.

They are efficient and they know what I need.

He's comfortable. Every time Brightstar leaves, they leave him in comfort. I like the attention and care that they we get from Katrina.

The caregivers interactions with Sherrill have made a difference for her. I like the caregiver.

The services allow my mother to be in her home which makes her easier to deal with. It would be very difficult for her to go to a nursing home. The office that I have worked with was very good.

You got her from her death bed to walking again without a walker. We never thought she'd leave the hospital. They're on time, they were there for my mom. Being a CNA I've seen some bad workers, but everyone you guys hire well.

He is always on time and asks questions to see that everything goes well. I see Angel and he makes me feel safe and he does a good job.

I haven't used them much this year yet, but last year when I did need them for CNA work I expected them to just come and watch my husband, but she offered to do laundry, gave him a sponge bath, which was real helpful. In general they are professional and willing to help. They have no problem with knowing what they are supposed to do.

They could have every person they send, be of the same caliber of skill. I like that they have good quality caregivers working.

There is nothing to improve on, but we haven't been with her long enough. She helps him get a bath and do little exercises.

They run some errands for me. Everyone I have met has been very friendly and helpful.

It helps us to have someone in the morning, but half of them don't know how to cook eggs or anything. They should send me the girls that I like or want rather than a new one all the time because then I have to go through showing them where everything. I like it when I can have a girl more than one day.

They could not really have a greater impact on his life. They did help him by being attentive to his needs. I liked that the caregivers seemed quite involved with the case. They seemed to know what was going on and cared.

They managed my loved one's medications. The caregivers were very knowledgeable about medications.

They help the most with his bathing and shaving. I like that they call if the person is running late or will not show up.

I am in another state, and it would be a big job to go there. This way, I don't have to do that. I found that they were good at overseeing her so that I don't have to worry about her.

What she needed was for someone to be there overnight and not to get too frantic or anxious. They bill correctly, and they didn't overbill.

The caregivers help me exercise. The care has been excellent because of the quality of the people.

They help with laundry and grocery shopping. Simple cleaning around the house is nice. I live far away from my father, so it's nice to have someone closer to him to drive him around.

They give her quality care. They make me feel comfortable leaving the home with her in their hands. I have had good caregivers and some that could be better. The main issue is that they are not able to transport someone using a gait belt.

I think the easiest thing for us was that we could schedule at the last minute. They were great at getting people out to us. I liked the flexibility.

There were certain things that Debbie did that Gloria was not happy with. I was asked to bring certain food for the caregiver who was there, and she didn't touch any of it but brought her own things instead. If the caregiver is going to bring her own food, then they should not tell us to spend money on food. The lady that we signed the contract with was very very nice, and the other lady I dealt with was very nice as well.

They have helped me the most by shopping for my mother. I like that they are responsive and professional.

If I didn't need to have a home care person, I would never have had one. I had to use them. The afternoon and evening person was great. I would recommend them. I especially would recommend one of the caregivers I had.

Bright Star was flexible in the number of hours you could request. Caregivers were kind and compassionate. Schedulers would work to accommodate yours needs on a moments notice.

They helped her the most by providing companionship and overseeing things. I liked the caregivers and their response when I called the office.

They do things that are not too easy for me to do. They go to the store. They clean the house and do the cooking. ` The quality of people that they send is great. Most of them are really good. Some are a little late, but I am happy with them.

If they had a better vetting process with some of them, that would be good. They are dealing with dementia, and some of them didn't have any experience with that. We had a different person every time, and some people were good, and some were not. One of the girls was taking pictures and looking like she was going to take some things. One of the girls couldn't lift her up when she fell. Some of them were really good, though.

The agency stayed in contact and communicated with us as we needed. We thought that the quality of the personnel was outstanding.

The professional health care services that they provided were helpful. The professionalism of most of the nurses is great.

It helped tremendously for us because I am out of town. After we let the person go, she went behind BrightStar Care and started working for them individually, and I didn't appreciate that.

They have provided me with care providers. I usually do not deal with them directly. It is usually through Bright Horizons. I have had a number of caregivers and they have all been great.

They helped my father be mobile, and they got him up and down. They also gave him privacy for the family. I already have recommended them. They were able to get help for me within 24 hours, which was amazing. All of the people that came were all really sweet and caring.

We are very happy with with the caregiver that come. They take care of my loved one's needs. They are kind.

I'd like them to follow the directions that are left for them. I've left very specific instructions about where things were, and after explaining things to the first caregiver, there was absolutely no effort made to communicate that information with the other caregivers. I'd like people who would provide care and don't just observe. I'd like to have some continuity in the caregivers and not different ones every shift.

I don't think they could make my life easier. They were very good with my husband and gave him his baths, so that was helpful. They were usually on time so that was a plus point. We liked the care as long as we had it. I just liked the care and it was convenient at the time.

It's helping my loved one do the things that they need help with. Some of their caregivers don't seem to know what to do when they come over. They'll just sit and not take any active role in what they're doing.

They helped my loved one with self care like cleaning, changing, and transferring. I liked the consistency of the caregivers.

They sent out loving and caring people to watch over my mom during hospice. I liked the ease of scheduling someone, the promptness of their arrival, and the quality of the people who came.

They gave me directions on what to do.