Assisting Hands Home Care - Barrington and Elgin, IL
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- 920 Davis Rd #209, Elgin, IL 60123
- (847) 720-5850
- 4.6 ( 100 reviews )
- Home Care
Related Costs
Description
Reviews
4.6
( 100 Reviews )
Vicki B_10
April 29, 2022
She keeps him company. She keeps him cleaned up and does light housekeeping.
We had a bad start, but once they found someone for us that comes on a regular basis, it has been great.
Lynn R_3
April 28, 2022
It's helpful in the morning when he needs to get up.
I'm still waiting for a normal schedule. I would like the same people. I don't want to be a teacher.
John A_30
April 25, 2022
Just showing up is the most important thing for me.
They are very knowledgeable.
Christine P_5
April 19, 2022
They meet my needs.
They are professional and the administration is on top of things as well as caring. We have excellent service, I feel like I am in good hands.
George C_11
April 15, 2022
They are timely and help me with everything.
They are easy to get a hold of if i need them. They are here when I need them.
Mike B_13
March 29, 2022
It really helps me because they come in and check on him to make sure that he is safe and okay.
I like that they are keeping him out of a facility and it gives him an opportunity to stay at home.
Carol O_4
March 25, 2022
They only come once a week. I would need help getting ready to move cities. I need to start getting rid of things.
I like being able to go out and do things.
Amy W_1
March 22, 2022
They have been there for him with companionship.
I like that they are flexible with changing schedules.
Vickie W_5
March 11, 2022
When I needed to get out and do what I need to do, they helped me be able to. The caregiver who I think is named Sue was wonderful.
They are very accurate and precise. When they say someone will come, that person is always on time. That is very important.
Rodney R
March 08, 2022
They made my life easier.
I like that they help us do our chores.
Ken W_5
February 22, 2022
The caregiver showers him and she will take him for a walk when the weather is better.
The caregiver Olivia is wonderful and very patient.
David S_57
February 18, 2022
They have helped with the therapy. I am satisfied with the care he is getting now.
They are doing a better job compared to other one I had.
Thomas H_14
February 17, 2022
Anyone showing up to help me was appreciated.
I wish they could have gotten rid of more of my problems.
Nadine W_1
January 21, 2022
They will go get his groceries.
I like that they seem to be genuinely caring. They go out of their way to make sure things are ok.
Anonymous_3722
January 21, 2022
Without Assisting Hands Home Care we wouldn't have been able to keep my mom at home. They helped to get her day started and got her cleaned and fed.
This isn't Assisting Hands Home Care's fault, but they are short-staffed and had issues finding people to cover shifts. There were times when we needed care, but they were unable to get it, but other agencies didn't have extra help either. I did like that they kept in touch if they were able to find a caregiver for a shift and to match them really well to my mom.
Earl "Skip" A
I have been able to get out of the house twice a week and I can get stuff done without worrying about getting home.
They were kind when they came out and spoke to us. When we got our caregiver set up, they called and reminded that she was coming. The caregiver is wonderful.
Joseph R_14
January 13, 2022
She provided me with all the help I needed.
They were always here on time, and they were really good with my husband.
Mary G_8
December 29, 2021
There wasn't anything they could've done differently.
When our regular caregiver couldn't come, sometimes they didn't have anyone or they provided people who maybe shouldn't be in that field.
Chuck K_1
December 29, 2021
I needed somebody, and they helped us with our problems right away.
They were very helpful and listened to your needs and what you wanted.
Cathy N_4
December 16, 2021
The caregiver comes and she does her job.
They are close to my house and if we have an emergency they will come.
Robert L_26
November 29, 2021
It was nice that they provided someone to come in so I could get out, but I would have liked to have the same caregivers.
They should be more consistent in sending the same people out.
Judy W_27
November 22, 2021
The services help my life. The caregivers have helped me the most by taking me places I normally couldn't go because I don't drive anymore.
I have been lucky. I like that two caregivers out of three they have sent me were very good.
Benedict S_1
I like the consideration they give to my husband, myself, and our dog.
I like the quality of care they provide.
Edward G_4
November 16, 2021
They are just very friendly and always ask if they can do something and we have two dogs and they don't seem to mind.
I like that they are really nice people the caregiver that they send.
Lenard D_1
October 27, 2021
They got him cleaned up and came to doctor's appointments with him. They would help load and unload him from the car.
They could improve the billing, I can't understand it.
Linda L_29
September 29, 2021
They are very supportive and trustworthily.
I wish that they were less expensive, nothing else. Everyone is super friendly and professional.
Jean M_28
September 22, 2021
They send the ladies who are very nice. I ask them to give my husband a shower and they do.
They are very dependable and if I have any questions or want to change a schedule I call the office and they are very polite.
Michael G_25
September 14, 2021
They have really helped by being friendly.
I like that they did everything they said they were going to.
Catherine D_13
August 27, 2021
They have all been caring individuals.
I like that Derek and Angela are very personable and knowledgeable. I appreciated that Angela was a previous nurse.
Amalia R
August 27, 2021
They made life easier by doing things that I couldn't do.
I liked that care that they gave and their personal attention.
Anonymous_4412
August 19, 2021
I could not leave the house without them
We've had a lot of caregivers over the past month and because my husband has dementia he needs consistency.
Betty B_11
They were just with him half a day to help with the bathing. They didn't have to fix breakfast.
Everybody has their different method of doing things, so we just had to get used to people.
Gerald M_3
August 11, 2021
They should consider giving over the counter medications.
There were some things that weren't provided. There was some care we needed that they didn't provide. I couldn't blame the personnel. They just couldn't provide the care.
Andrew D_2
August 09, 2021
He is able to keep my husband company.
I appreciate that the caregiver they sent was a man.
Joe Z_2
July 23, 2021
They come in and help you quite a bit. They take me where I have to go for appointments.
We can call and arrange any services that we need.
Norman R
July 19, 2021
I don't know what we would do without her.
I like the caregiver that the agency sent.
Michael H_22
June 23, 2021
They care for me as the client, as well as the others they are looking after. It is better than me having to go down to the office to do these things.
I like the care given to me, and the caregiver is very kind to me, she checks me out well.
William W_20
June 18, 2021
They showed up on time and got me home safely.
Elsa P_1
June 04, 2021
We really love that the caregivers come in and they will want to do their job. They help her walk in the morning.
They could communicate more often with me about the changes that happen.
Luann S_1
June 04, 2021
The most important thing is they help me by giving him a head-to-toe bath, and give me a break.
I like how they are very accommodating and keep me posted on delays or changes.
Bob K_8
They try their best to accommodate us.
The people we've had have provided excellent service, and if someone can't come they make an effort to replace them.
Otis S_1
May 29, 2021
They take my husband to the doctor.
They've all been very nice.
Rick Z
April 29, 2021
They allowed my mom to attend social events and get out of the house. They also helped her get to her doctor's appointments.
I would highly recommend them. The caregiver we had really cared about the type of service that my mom got. She was good about getting things done.
Anonymous_4735
April 26, 2021
She does things without me having to ask her.
They can improve their communication. If something changes or someone is coming late they can tell me.
Tim D_1
April 26, 2021
They did very well with the care. I was satisfied.
The care was good but I couldn't afford them. I didn't like not knowing who was coming for each shift.
Carolyn B_24
April 26, 2021
Everybody is very nice and they seem to know what they are doing.
They are rather efficient. They just do what they are supposed to do.
Darla Y
April 13, 2021
I need the help. I like the fact they continue to send the caregiver.
I think the owners are very nice. I like the caregivers they keep giving me.
Debbie D_9
March 31, 2021
They have helped by providing me with peace of mind knowing that someone is there with her.
I like that the owner is very accessible.
Jesus G_1
March 29, 2021
The first week after surgery we had a lot questions they helped teach us how to do things and how to take care of Jesus.
I like how they were accommodating and flexible.
Randy H_3
March 19, 2021
The caregivers helps with cleaning the bathroom, bedroom, and the kitchen.
They are friendly and easy to talk to.
Demetrios D
March 16, 2021
I like that the assigned aides are on time.
Howard R_2
March 12, 2021
They were supposed to make meals, run errands, etc. I thought they were supposed to do some light housekeeping but they didn't really do that. Maybe my expectations were too high but I paid a lot and all they really did was make breakfast and wash those dishes.
The caregivers showed up late, left early, and weren't very helpful. They were kind though.
Mark G_2
March 09, 2021
They help me when I need it. They help my wife even more than me.
They could offer more flexibility and hours.
Nancy S_33
February 26, 2021
I knew what to do more than I did to take care of my husband and keep him comfortable.
I would use them again if I needed them. They were so knowledgeable and caring. It was amazing to see people who work like that.
Virginia R_7
February 25, 2021
I have COPD and they sent me a caregiver who smokes. My blood pressure is up and the doctor came today and can tell that I've been under stress.
I am upset with the company right now. I would like to see better trained caregivers.
James "Jim" P
They made it easier for me. I'm a lot more relaxed and things are going well because of the services.
They're very good, The gal helping me is terrific.
Dean S_5
February 18, 2021
They provided the services we were looking for. Just knowing that someone was there in case something had happened.
The communication was good, they would call and get back to me right away to deal with any issues and reached out to me.
Anonymous_4550
February 18, 2021
They took the burden off of me for getting back and forth. It was tremendous, I didn't have to waste a day, sitting around at home.
They were on time for the services.
Gary G
January 27, 2021
They, the office, are very flexible in making sure that we get the help that we need, like with the right quality person. They work really hard to pair the caregiver with our needs.
They are great to work with. They are very accommodating.
Lewis S
January 27, 2021
They have helped the most by sending the people out when I needed them. They all tried to help him.
I like that they try to get somebody here when we had a lot of problems. They did everything they could.
Patsy "Pat" F
The things my caregiver's doing are things I just cannot do, even the housekeeping. My balance is so poor that I'd be on the floor all the time if I had to vacuum and sweep.
Their billing practices are atrocious. They're way behind on the billing, and when they do bill you everything is marked "past due". It's very frustrating because you always have to owe so much money. They always say it was lost in the mail but I don't lose other bills in the mail. I don't buy that.
Colleen B_5
January 11, 2021
I appreciate when they come to shower Wally because it's something I have difficulty doing.
They offer really high quality care and help with cooking, cleaning and changing.
Grant B
They have a caring attitude.
I like how they are very confident and the caregivers they sent are very kind.
Anna T_4
December 11, 2020
They provide care and comfort for her.
They could send us the same person. They keep sending us different people.
Shirley H_13
December 02, 2020
They help me to walk. When I came in I couldn't walk, but now I am starting to walk.
They provide quality care and the people are very nice which makes a big difference.
Jacqueline K_2
November 18, 2020
I had a second stroke so they are there for me. I cannot do much by myself.
They are very concerned about their people. They always meet my expectations.
Mike N_4
November 12, 2020
They give everyday care. They dress him as well.
They are here on time and they are qualified.
Robert K_18
November 12, 2020
Another one is here to ensure he is safe when I am gone. She also assists him with small tasks.
The people we have had come in have been very considerate and consistent.
Marvin W_4
November 03, 2020
The bathing and shaving and such help a lot, since I have a problem doing that.
They send people that are very helpful and nice.
Anonymous_4173
October 12, 2020
They check on her and make sure she's safe.
They're very helpful. I like everything about them.
Susan S_35
October 01, 2020
The primary caregiver is excellent, but Arlene does not like the other. The primary caregiver is perfect and helps my loved one.
We are having issues at the moment with one of the caregivers.
Gloria D_1
September 25, 2020
She enjoys having them and being engaged in conversation.
They are reliable and they have good quality of caregivers.
Angelo D
September 23, 2020
They assisted with cleaning the house pretty good.
They cleaned up the place after my shower.
Ralph S_5
September 04, 2020
They help the most in providing companionship.
I like that the company was very friendly.
Richard Z_2
September 04, 2020
They drive me to my appointments and keep an eye on him.
The owner is extremely friendly and accommodating to what we want.
Eugene T_1
September 04, 2020
They have helped them most in giving me a ride to wherever I want to go.
I like that the company has always treated me well.
Sheri S_2
September 01, 2020
They could have more training with medical equipment.
They are on time. They are punctual. They have good communication.
Charles S_7
September 01, 2020
They communicate with me the best that they can. They let me know certain days that caregivers might not be making it on time. The caregivers are pretty easily teachable.
They could be more consistent in their caregivers. I have probably had about 25 to 30 caregivers and I have only been with them for a couple of years. I only receive 15 hours of care a week and there has been no consistency in the caregivers.
Ken G_5
August 24, 2020
He liked having them because they were sweet, but by the time the evening people came, he was very tired. He did respond very well to the caregivers.
All the caregivers were extremely friendly and kind.
Stephanie A_2
August 19, 2020
They make sure he gets regular meals, that he has his meals and that he does his exercises.
The people are able to do their job and they know what they are doing.
Patricia "Pat" L_1
I appreciate that they are always here to help me.
I like that they are friendly and always on time.
Carrie C_4
August 05, 2020
The agency has really worked with us to find the prefect caring in terms of a caregiver.
The agency is very personal and hands on. The owner calls directly and I like that.
Gertrude L
August 04, 2020
Her rehab was good, but the physical therapist could have been a little nicer to her. He was asking her to do things that she wasn't physically capable of.
They were prompt, caring, and they were actually really good with my mom.
Vicki H_6
July 23, 2020
They gave him an excellent caregiver. The aide helped with toileting and bathing.
They need new management and ownership.
Leslie W_2
July 20, 2020
They are very open to hearing our concerns and following through. Sometimes I would need answers, they are just better than average. They go a step above the average.
I like the owners, I think they are very easy to talk with. They really did help us out at the beginning and helped out.
Linda G_15
July 06, 2020
I don't think they have had a big impact on his life. His life is pretty much the same way from before they came. They could be tougher in getting him to do his exercises.
We haven't been with them for a very long time yet because of some scheduling issues with us. They've only been out for about 3 or 4 weeks so it hasn't been super long. I also don't have much to go off of. But they seem professional and flexible.
Jerome C_1
July 06, 2020
We have been very satisfied, they do what he asks of them.
They are polite, accommodating, and the people who come out are kind.
Anonymous_2339
May 07, 2020
They go to the store for me which is really nice.
They are top of the line and I am very satisfied with them.
Glen G_2
May 05, 2020
They always provide us with the services, even on holidays.
When you call them on short notice, they always send you someone to help you.
John "Gary" C
They were very kind to us, particularly one of the caregivers.
They could update their billing.
Victor K_1
April 14, 2020
They took care of my husband when I was out of the house. I just had them for a short time.
They were here on time.
Bill W_6
I met Angela in the hospital and she is connected with the VA and they have helped us sort and progress this whole thing.
The aide, Adrian, is doing extremely well.
Umberto C
March 17, 2020
Sometimes they don't clean everything in bathroom like they should.
They could be better at reading my grocery list. They don't get the right groceries that I ask for. I always ask for ground beef and they give me the wrong thing.
Maurice D_2
March 10, 2020
We have had quite a few substitutions for care. Sometimes there are last minute replacements.
Their communication is very good.
Ted P_1
March 02, 2020
It's very important to me because I am a semi-invalid and it helps a lot.
They provide services that are almost impossible to find in private companies.
Marion W_3
February 20, 2020
She is just here and takes very good care of us. She is ready to do whatever we need her to do.
I like the young woman that is sent to our home.
Daniel B_4
February 19, 2020
It is really extremely helpful! They clean the floors and do light housework.
The caregivers that come in are great!
Kenneth P_3
February 18, 2020
There wasn't much of an impact, which is why we decided we didn't need them.
I like that they actually came to the house so we didn't have to go anywhere. He wasn't able to drive at the time.
Don P_6
February 03, 2020
They take care of their responsibilities and ask if I want them to do things and do it quick. They sit and talk with my wife. They are prompt and very thorough.
They are reliable, ready, and reasonable.
Robin H_8
February 03, 2020
When my grandma passed away, they were able to keep my grandpa with the same provider.
They worked really well with me and my grandparents.
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