Home Helpers of DuPage & Will

  • 4905 Main St, Downers Grove, IL 60515
  • (630) 515-1185
  • 4.8 ( 100 reviews )
  • Home Care

Related Costs

Description

About This Community

We at Home Helpers take care of your loved ones the way you would when you can't. Our excellent caregiver staff provide helpful tasks such as:

  • Medication Reminder
  • Wellness Visit
  • Bath Assistance
  • Light Housekeeping
  • Errands and much more

Once we have assessed your care needs we will follow up with an "Introduction Day" where you meet the caregiver that will best fit your case. The final step is to officially start services. It's that easy! Thank you again for considering Home Helpers as your home care provider.

Caregiver Information

Caregiver Skills Include:

Ethics, Grief Issues, Communicating with Dementia Patients

Caregivers employed, bonded and insured: Yes
Caregivers available 24 hours a day: Yes
Available to assisted living facility: Yes
... Show All

Reviews

4.8 ( 100 Reviews )
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GMO
March 06, 2023
I used Home Helpers to assist with my roommate who has progressive MS, with very limited mobility. Michael, the owner was very knowledgeable and quick to find a caregiver to fulfill our needs. The office staff always prompt with communications and the caregive worked well with my roommate. I would highly recommend Home Helpers to anyone in need of cargiving servcies.
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vmullick
March 01, 2023
Home Helpers did an amazing job working with a family member. Michael is a man of high character and integrity and stays true to his word. Him and his team helped us navigate many facets of needing home care. We highly recommend him and his team!
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Fran P.
February 06, 2023
Home Helpers has been such a support to our family in caring for our Mother for over a year now. The owner Michael is caring while professional, and his staff reflect these same characteristics. Mother is well taken care of by her caregivers and she looks forward to them coming each day. We are very grateful to Home Helpers!
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Brian R_5
It helps take a load off because I'm here all day every day. They are trained to take care of him, so I really appreciate them. One thing I like about them is that they are prompt, detailed, friendly, and patient.
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Beatrice S_2
They take me to my appointments. They do a nice job.
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CKALNICKY
November 23, 2022
I am ever so grateful for "Home Helpers". When I brought my mother home May 22nd 2021, I was told I needed 24 hour care for her. I worked from home for approximately 2 months and then I reached out to your company. I cannot tell you how much I appreciated all the wonderful caretakers you sent to us. It left me at ease when I had to go to the office. I knew she was well cared for and had a companion who looked out for her. I promised her when I brought her home in 2021 that I would never put her in a nursing home. At the end, she didn't understand how much care she needed. I was fortunate enough to have some help to continue to keep her at home and I kept my promise to her. I want to express my gratitude for your selection of caretakers for her and the professionalism they exhibited to her. I appreciate the extra help when I needed it. Your schedulers were so sweet. My mom loved Amber and Juanita. Thank you again. I appreciate your assistance in what was a difficult time in our lives. Your compassion will be remembered. Should you need someone to provide a reference for your company, please feel free to contact me.
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Atis M
November 11, 2022
They help us get our shoes on and help me get up with the gate belt. They forget to give the new caregivers the garage door number sometimes. When they don't do that, they come pound on the front door, and we cannot get to the front door.
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Russell K_2
October 04, 2022
What I like about my caregiver, is that she is always there, she is caring, we enjoy the time with each other, and my life is more pleasant. I like the caregivers and the communication I have with the agency.
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Bernie H
They help the client get ready for the day and help with his exercises. I like that they always let us know when someone can't make it and then they find a replacement quickly.
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Arlene H_4
August 02, 2022
They need to let me know when they change the schedule. They are flexible with our hours.
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coeyflyer
July 27, 2022
We hired Home Helpers of DuPage for my mother who needed full time care. They were very nice and easy to work with, even though our changes of schedule were frequent, they still found a way to have someone there for my mother. Also would like to say that every caregiver that was sent was very courteous and informed and willing to work... My mother had no complaints, which is saying something...
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CMV1216
July 08, 2022
Michael and his group did an very good job of finding caregivers for my aunt and keeping the rotation steady for the time we need their help. One of the caregivers went out of her way to do extra things for my aunt, including baking and making special ice-cream treats for her.
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GailieF
July 08, 2022
I came to Home Helpers at the referral of a friend at the last minute for in home care of a parent with dementia returning from the hospital. Over the next few weeks we had full time coverage via numerous caregivers and they were all compassionate, competent and thorough. Highly recommend Michael and his team.
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angels wings
July 07, 2022
If you don’t know where to turn for a very quick response to your love ones care, all it takes is one phone call. Overnight Mom’s situation changed from 100% independent to 100% need. This company will adjust to your changing needs while placing loving angels into your home. The caregiver lovingly took care allowing Mom her dignity during the last few months of her life. Not only for Mom but the whole family they made this time so much easier.
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Anonymous_6195
June 08, 2022
The caregivers could make my life easier by helping me take a shower. I like that the agency has good caregivers.
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Anonymous_6124
May 18, 2022
They just take good care of my mom while I work. I like that they are very responsive and I have a really good caregiver.
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Patricia Ann H
April 05, 2022
They come and help with things like preparing meals, helping her bathe, and getting dressed. I like that they have good caregivers.
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Carolyn B_31
March 04, 2022
The agency helped take care of my sister by feeding her. The agency needs to get more workers that are skilled.
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Anonymous_5765
February 04, 2022
Without the services, I can't walk. They need to improve their communication with me.
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Leila A.
January 12, 2022
Thank you to all the care givers and their office personnel. They were so caring, professional and trustworthy. I recommend them wholeheartedly to whoever in need of a helping hand. They made my life a lot easier at a difficult time. Thank you Home Helpers of Dupage and Will. Leila A.
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Stephen D.
January 08, 2022
Home Helpers goes the extra mile to understand the scope of your care needs. The staff and caregivers are understanding, compassionate, and thorough. I appreciate the consistency of follow-up and their interest to ensure clients are satisfied.
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Kathleen OGrady
After my father had a stroke in December of 2019, we needed to get help in the home to assist him with many of his self care activities. We started with a different agency and we not at all pleased. We frequently received calls to inform us that there was no caregiver to cover a scheduled shift and we had little consistency with caregivers. After searching the internet, I decided to try Home Helpers. I cannot say enough good things about this agency!! We never had a shift that wasn’t covered and we were assigned two primary caregivers… Bernadine and Maria. Both were phenomenal with my father and they became family to us over the little more than a year that we had them until he passed. They communicated with me consistently and took such wonderful care of him. Whenever they needed to be off or were Ill, Meredith, in the office was always quick to get coverage. I cared for him part of the week and the caregivers were there when I wasn’t. When I needed extra coverage… Meredith always got us the coverage we needed. She was also so kind to my father and my family!! Even the subs that we occasionally had were fantastic. I always felt that my father was in good hands!! If you are looking for caregiver coverage for your loved one, look no further!!! Home Helpers is the agency for you!!!
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Karen C.W.
November 14, 2021
Home Helpers came to our aid at a difficult time for my family, when we had almost no advance notice or time to plan ahead to find assistance for my dad. Michael, the owner, was very understanding and managed to line up wonderful helpers for us. They were all on time, compassionate, and communicated well with my dad and our family. Michael or a representative was always available to answer our questions and concerns. We felt confident that our dad was in good hands, won't hesitate to call on them for future needs, and highly recommend them to others.
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Sandra G_11
November 09, 2021
They helped with ADL's for my mom and helped with personal connection. I felt the caregivers were very knowledgeable.
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Robert P_11
October 04, 2021
They have helped the most by just being here and doing what is needed. I like that they have good people working for them.
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Anne H_10
September 09, 2021
We look forward to her coming. I couldn't do it if it wasn't for the morning break. It provides me the respite I need. I like their professionalism. We're ecstatic with the caregiver we've had for over a year.
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Cathy K_6
August 11, 2021
They are very accessible when I need help. I like that they are easy to deal with and my mother loves her caregiver.
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Patti E_3
June 09, 2021
They've helped me tremendously. I have a lot more free time. We had a person when we started who was very nice, but has never worked with an elderly patient with dementia. I like that they have skilled people that can deal with older people with dementia and Alzheimer's.
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Cindy IL
March 23, 2021
Home helpers assisted with my mom's care while at home care. The caregivers were attentive and very timely. They were very flexible with schedule changes. They helped us thru a difficult transition in our mom's changing behavior. Even after their care ended, the caregivers called to see how mom was doing. Thank you Home Helpers!
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Rebecca H_8
March 16, 2021
I can do what I need to do because they are there to help. The fill-in policy is wonderful. There is always someone here.
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Jerry Christensen
March 14, 2021
When my wife was terminally ill Michael and Home Helpers provided much needed home assistance. Without our "helper" Carol we would not have made it through that time. She was always on time and ready to help with anything we needed. Home Helpers literally saved my life.
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Iris S.
March 01, 2021
For the third time in a year, I’ve needed short term assistance to help get me through a medical situation. I knew I could count on Home Helpers, so I called upon them right away. The management team quickly put together a plan to meet my needs. I’ve found the caregivers to be kind and capable. I’m back to being independent, but won’t hesitate to call upon Home Helpers again if the need arises. I will also refer them to others.
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Ed Hatfield
February 13, 2021
When I was looking for home care for my wife, I called numerous agencies. Michael was way above anyone else I talked to. He was professional, thorough, and courteous and answered all my questions. We've had the same caregiver three mornings a week for 10 months. She is wonderful!!!
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Robert C_51
February 02, 2021
They give us great communication. I like the personal touch they give to us from the caregivers.
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Terri O_1
January 06, 2021
The communication has helped make me feel comfortable. I like the communication.
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Greg M_3
December 12, 2020
She is over three times a week. They help out with anything I can think of. They are very punctual and able to carry a conversation.
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TriciaS
November 06, 2020
We started using Home Helpers to help with my aging in-laws, especially my mother-in-law while her husband was on hospice. We continued to use them for another 6 months after my father-in-law passed, until mom-in-law's dementia worsened to the point that she needed full-time skilled nursing care. The entire time, Home Helpers provided excellent service. The staff were caring and attentive. Home Helpers staff were flexible and helpful as our schedule changed and needs for services increased. They also worked closely with us on the transition to a long term care facility when we determined home care would not be enough. We highly recommend Home Helpers!
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Edith P_2
October 26, 2020
I like that she will take us to doctor's appointments, when our kids can't. I feel that we get along very well with are caregiver.
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Anonymous_4109
October 24, 2020
They have helped with cleaning which is good. So far they you can tell that they are good people, and they do what needs to be done.
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Larry B_17
September 15, 2020
It's allowed me to have some free time for myself. I like the response time and the caregivers have been good with him.
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Philip W
September 08, 2020
When my brother was placed in hospice and wanted to return home as soon as possible, Micheal was extremely helpful in providing caregivers on short notice and responding quickly to phone messages. The three caregivers that were sent arrived early and were kind and caring of my brother. They engaged well with our family, but were also very respectful of our last hours with him. I would highly recommend Home Helpers to families in need of home care for a loved one.
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AW
August 25, 2020
We are working with Home Helpers for my mom. They provide 24/7 care. Their service is pretty much anything that you request, including cooking and cleaning. The current caregiver we have now, which is our full time person, is really good. She is wonderful. She is very nice, and she does very well with my mom. The billing and scheduling is fine. They are fairly affordable compared to other agencies I called. They are very good at working with me. The owner of the company has a very good philosophy of caring for the individual customer and making sure that relationships are built. He also gives his caregivers the tool they need to do the job. It is a nice and reasonably priced agency. The conversations I had with them were fairly thorough. The person they found for us is just wonderful. It makes you appreciate the agency if they can find a good caregiver for you because it is not an easy thing.
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Maritza M
August 17, 2020
I am my mother's caregiver, so the services help me from time to time when I need them. The care giving is great. There is excellent customer service. There is good communication.
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Terry C_6
June 16, 2020
They take the stress off of me from having to take care of my mom. I have two caregivers that are really great. They're really good with my mom.
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Marion S_5
May 21, 2020
It made a big difference. After her husband died she was needing more care and it really made a big difference and the care levels kept increasing. I could not handle doing all of the care, and they were good at increasing the hours and adjusting the schedule. It allowed her to be here longer. They were very flexible and they communicated well about any changes and they tried to stick with consistent staff.
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Maureen G
April 08, 2020
They are helping by continuing the same level of care and they are also wiping down doorknobs and helping my mother. They are very willing to work with you.
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Michele M_2
March 23, 2020
They could know the needs of the patient before I do. I can reach them any time and they are responsive.
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Dorothy M_7
February 27, 2020
They come and take care of my mom which allows me to sleep. I like that they worked with me to get the right care for my mom.
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jpreinhardt
February 22, 2020
When a loved one is ill, especially terminally ill. there are so many things that can easily fall by the wayside around you because of where your focus is as a caregiver: from keeping things organized and tidy around the house to wrapping Christmas gifts for 8 grandchildren. So much of the focus, and rightfully so, is pointed at what needs to be done for your loved one to keep them comfortable and stable. Even something as simple as having another person around to keep your loved one company when there’s nothing that needs to be done can have an enormous impact on them as well as the family. To have someone come in to fill that role in such a critical time is so very important. It was help we didn’t realize we needed until we had it. For that, we will be eternally grateful to have had Mary assigned to us through those times to help us where we didn’t have the energy. The wave of positive energy she came into our home with was incredibly uplifting. Michael, the owner, came to speak with our family to ease our minds. He spoke to our needs as a family. As our loved one’s needs became more specific that they were right there with us every step of the way. We would have been lost without them through this process.
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Anja F
December 16, 2019
They are constantly steady. I think they are doing a good job, and I appreciate their help. They are punctual.
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Anonymous_2813
November 21, 2019
I like that they follow the schedule. I like that they are very responsive.
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Meg N
October 04, 2019
I appreciate that they are very patient. I like that they are reliable.
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Claire
October 01, 2019
My mother uses Home Helpers of DuPage Suburbs. They're very good and very professional. She uses them three times a week, and they provide basic caregiving. She likes the caregiver. Billing is automated and very smooth. I would absolutely recommend them. We haven't had any problems. People come when they say they're going to come. They provide the services, and they're very personable.
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Carol K_6
September 09, 2019
They've sent me caregivers that are helpful, dependable, and kind. The caregivers that I work with are very nice, and the coordinator has been here to check on us and everyone seems to care.
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Diane S_20
August 14, 2019
They could be more creative with ideas to engage him and keep him entertained. I like how it is run and that they are on top of everything. If you have problems, you can easily call them, and they will help solve the problem.
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Monica B_1
July 19, 2019
We have an open relationship communication-wise between the caregiver and my mother. I like how they're very responsive and help manage the care of my mom to make it easier for my siblings and me.
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Gayle J
June 21, 2019
The services have eased my burden a lot. They need to have better communication and more consistency.
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David Q
June 21, 2019
It's very positive, because she needs help getting around and getting up, and they have been very accommodating. They listen to you, and they try to work with you.
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Lee H_3
May 23, 2019
They provided an online access account where we can go to communicate with them and look at the invoices to make sure we're getting billed properly. We can modify the schedule to fit our needs. They communicate very well with those that are the family members of the person they're taking care of.
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Joseph T_5
April 24, 2019
They could give me more hours. They are very consistent, and they are very on top of everything.
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Jeff P_3
March 13, 2019
She's very happy with them, and I am very happy with them. They are prompt and courteous. My mother likes them, that's a big thing.
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Gene B_6
February 21, 2019
They made him a lot more comfortable and did whatever they could for him. It provided him companionship and helped make things easier for the rest of us around him. It gave him someone to talk to that would listen to him and take care of him. It wasn't just rewarding for my cousin, but it was a great relief for the whole family. From the standpoint of the treatment, I met four of the helpers, and each one of them impressed me not only as to the personal attention they gave to my cousin but the amount of bonding and trust that they had with him.
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Anonymous_1166
January 30, 2019
It allows me to go out and get some time to myself. They are very accommodating. They sent me a lovely caregiver to take care of my loved one.
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Linda P_13
January 29, 2019
I was able to go out and get out of the house. I could do my errands and have a mental break. They were reliable and consistent. He got good care.
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Helga M
January 25, 2019
If they can work with me, it's nice. If I have to do things alone, it's hard. We understand each other and it's easier. I'm just happy with everything. They do the job good. My husband started walking again and he was in a wheel chair.
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Margaret O_2
January 25, 2019
They will drive me to the doctors office or the store. I like their wiliness to help and do whatever I need.
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Dolores S_5
December 17, 2018
We don't have somebody every day, but it has been good to have them here. It gives me a chance to have something done that I don't have to do. I would tell a friend that you can get anything that you need from them.
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Brenda S_4
Sometimes I have to go away and my mother doesn't get upset because she knows someone she likes is coming. I asked them last minute for a caregiver on a holiday and they were able to find them.
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Debbie H_4
November 28, 2018
They allow me to have a life. I wish I could have them constantly. They will always be my first choice if I need even further assistance. We have had an extraordinary experience. We have an excellent caregiver. The manager Tracy goes way out of her way to meet my scheduling needs that are last minute. The owner is a wonderful man. I think so highly of him. Even though he is a very busy guy, he has agreed to sit on a board about my mother with me.
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Jennifer M
November 09, 2018
I think the companionship is the number one thing they do. They were very accommodating when we first hired them by finding us a male caregiver.
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Dianne B_1
October 16, 2018
I'm bed-ridden, so I really need them. The caregivers are very nice, friendly, and seem to know what they are doing. I've had all very good ones.
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Anonymous_45
September 27, 2018
The caregiver that works for me is very helpful. They make lunch for me and we have a good time talking together. We brought things into the garage from the garden. I feel very comfortable about the caregiver that was chosen for me.
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Grace R_1
September 26, 2018
It gives me time to not be fully responsible. My mother's care requires two people, and having the weekends taken care of helps so much. It gives me mental space. Everybody I've had come in has been good at giving care. I haven't had any grouchy people come in.
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Heather U
August 30, 2018
It's made me able to speak to people each time someone comes to the home. I live alone so having someone here is wonderful and I appreciate it. They are so helpful and willing to do whatever I ask of them no matter how big or small the job is.
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Brian P_2
The services allow me to not always be the caregiver. I can go out and run errands. They give good care to my loved one, so that I don't have worry when I go out. We like our caregiver and we like their personnel.
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Joanne P_4
July 13, 2018
They have regular schedules of things like bathing, cooking, and cleaning for my loved one. The caregivers that we've had have all been really good. They've given great care to my loved one and the owner has been giving us accurate billing information.
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Tom C_7
May 24, 2018
They are doing exactly what they agreed to do. They show up and do what I require. They are friendly, near by, I like the owner, and they are nice people to work with.
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Rebecca H
May 11, 2018
They treat her as an educated homeowner, even though she's 89 and with dementia. They respect her and her habits within her home. I like the quality of their caregivers, the administration is very good at keeping details and information, and their communication. I've dealt with other home care agencies, and Home Helpers exceeds all expectations.
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Don S_7
April 28, 2018
Home Helpers made an effort to really do a good match with my husband's needs, not just whoever happened to be available. They matched our needs and personalities. I have time to do some things for myself. My husband needs someone 24/7, so Home Helpers has been terrific to help me.
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Margaret G
April 23, 2018
Maybe we expect too much. We have cable and that, so they're not very active. They just sit around and watch TV. They take care of her and stuff, but not as much as we would like. They're friendly and they really try. They give me a break and I get a chance to get out of here for a while, they take care of her. Sometimes, I just have to get away.
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2018HCP_AnonymousY7Mj
April 23, 2018
They all come with the biggest heart and they help me. They come and they ask me how am I doing and what they can do for me. They really care. They make my place look a home rather than a dump.
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Anonymous
March 23, 2018
I like using them because they are able to do the work for my loved one so I do not have to. They could make life easier because some of the caregivers have issues with each other. There have been personality conflicts on jobs where multiple ones are needed.
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Joanne A_1
March 20, 2018
They have been excellent, and we have been very pleased with the caregivers that have come. They are very willing to do anything we ask of them, including shopping, which has been really helpful and important.
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Roy S
March 19, 2018
Home Helpers has provided my loved one with three people that are excellent caregivers. They come in, talk to the patient, tell them what they are going to do, do exercises to help him, and change him. They know what they are doing, and they do everything themselves. They are very professional. With the caregivers here, I can do more work around the house.
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Cindy S
March 09, 2018
They are reliable, on time, and they are always there when they are supposed to be. They make sure she gets everything she likes with her meals or anything else she needs.
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Ghislaine F
March 09, 2018
I would recommend them because my caregiver prepares my food without me asking her. She is ready to help. My caregiver prepares breakfast and lunch before she leaves, so I'm very happy with her.
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Phyllis T
March 09, 2018
I like their service. I like the caregiver who works with me. She is friendly and we get along. I have problems with my back and I can't do a lot of things. They clean for me. It helps me out a lot.
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socokim
January 28, 2018
My Mom was quite comfortable with all the care givers and became good friends with several young and older. everyone was very kind
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Paul N
January 12, 2018
The caregivers from Home Helpers are very punctual and are right on time. They are pleasant people to deal with, and they do their jobs. The caregivers are only here about one hour a day to help my wife in the morning.
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Ruth F_2
December 18, 2017
Home Helpers sent me a caregiver who was totally useless, but I had a caregiver I really liked who is off until January. My caregiver now is set in her ways and doesn't want to provide care the way I want them to. My mother doesn't like anyone here, but we have come to the conclusion she needs someone here. For us, the impact has been important so she wouldn't fall.
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Jan D
December 09, 2017
Home Helpers is great at taking care of my wife and I. Home Helpers caregivers are totally with my wife during every step of the day. Home Helpers helps me to do the things that I need to do outside the home as well as take a break knowing that my wife is being well taken care of.
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Nilda D
December 09, 2017
Home Helpers provides great reliable services. They send a caregiver who cares about me and gives great quality care. Home Helpers has made my life better by always making me feel good by keeping my house nice and clean.
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Desperate Daughter6
December 01, 2017
I needed to hire full time round the clock caregivers for my mom who was moving into a nursing home because she had dementia and the nursing home required it before they would admit her. Michael and his team were able to establish providers within hours of my calling. My mom was moved back to assisted living days later and put on hospice. His team worked with hospice to ensure my mom had round the clock care. One of his caregivers worked on her day off just because she became so fond of my mom. She attended my mom's funeral Mass and even brought me flowers. Not only did I get the care my mom needed, I made a new friend for life! I don't usually do reviews but I had to as I want to help other families make the right decision on who to hire to care for their loved ones.
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Colleen
November 21, 2017
I would tell a friend that Home Helpers do very well and are very compassionate. Home Helpers has made life easier by providing excellent care.
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Carrie H
November 09, 2017
Home Helpers has made us really happy with the caregiver that they sent us. We couldn't be happier. Home Helpers has given me a piece of mind to know that he is getting his needs met, I am sure he feels the same way.
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Paulette Z_1
October 25, 2017
Home Helpers isn't consistent with the care that is provided to me. I have been asking Home Helpers for a couple of months now for consistency in caregivers. Home Helpers' caregivers are very sweet. I am easily moved to tears because of the inconsistency of caregivers that I have.
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Garry O
October 23, 2017
Home Helpers' owner tries to satisfy their clients. Home Helpers needs to have better trained caregivers. I have had several caregivers who were poorly trained.
review users
What a pleasure!
October 13, 2017
When chatting with a neighbor, the discussion turned to the caregivers for our elder mothers. When I mentioned the issues I was encountering, she suggested checking out Home Helpers. She provided a glowing recommendation. She stated, yes there were minor issues each were addressed by Michael or Tracy of Home Helpers. The next day, a call was placed. A few days later, Michael was sitting at the kitchen table with my mother and me. The services met my "has to list" and caregivers training programs were very impressive. Arrangements were made to engage Home Helpers. Michael stated he had two possible caregivers, both who lived less than 15 minutes away. The two caregivers, within one week, had won over the heart of my mother. No longer was she “concerned” that control of her house had been taken away. She like the foods which were cooked, playing word games and being able to work in her yard. The caregivers “listened” to her and talked "with" her. The communication which is present: between the caregivers , with me, the primary family member and with my mother is refreshing. There is a TEAM working to support my mothers, which will help keep her in her home. It has been two months and Home Helpers have met or exceeded my expectations of support and care. Strongly recommend you give them a try.
review users
Anonymous_394
September 20, 2017
I would tell a friend that Home Helpers is concerned with the service I am getting, and they are involved. Home Helpers do things for the client that they physically cannot do anymore.
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Martha S_5
September 14, 2017
I wold recommend Home Helpers because they are good, kind, very timely, and responsible. Home Helpers makes life easier because I don't have to be there all the time, and it allows me the ability to spend quality time with my mom.
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