Right at Home West Dundee, IL
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- 513 West Main Street, West Dundee, IL 60118
- (847) 396-9000
- 4.8 ( 100 reviews )
- Home Care
Related Costs
Description
About This Community
Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.
Custom Care Plan
We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.
Caregiver Training and Care Supervision
When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
Reviews
4.8
( 100 Reviews )
Pam W_10
May 20, 2022
They provide a friendly face for me.
They help me with grocery shopping.
Anonymous_6011
May 03, 2022
They help my mom and she's been happy with most of the caregivers they provided.
Their communication needs to be improved, if they have a question they should ask me.
Richard K_14
April 04, 2022
I can sleep at night knowing he is safe. We have a baby monitor that they watch and use to look over him at night.
I would recommend them because they are friendly, easy to talk to, and they have great caregivers.
Monica K_3
April 04, 2022
They help with things that he needs like changing him and helping him shower.
I like that they are professional.
Jeff S_15
April 04, 2022
Just helping her with daily activities is so nice for us, and they facilitate that.
The quality of resources that they assigned is outstanding and they are a good small business.
Jeanie K_1
March 17, 2022
I really like that they delivered what they promised me at a great rate.
I really like that they sent me a really good caregiver she is very helpful. I have been in the hospital and she was there for us on the ball.
Bernadette "Bernie" O
The lady that comes and stays all day is very helpful.
They are very prompt.
Richard K_23
February 02, 2022
They helped me when I needed them.
They do everything I ask them to do.
Cathy B_1
January 24, 2022
They help me with things like getting me cleaned up and making sure I have food.
I really like that they are very caring.
Barbara C_1
All of her caregivers are very caring, she can not be left alone.
I would like to see the communication improved by them.
Laura H_10
December 22, 2021
We have a caregiver scheduled five days a week, and they're very consistent. We've had the same caregiver for a while now, and she's established a great routine with my dad.
I like that they communicate well with me and make the effort to keep in touch.
Melissa C_8
December 14, 2021
They responded really quickly.
They provided great care.
MaryEllen K
December 02, 2021
They work with our schedule.
The aides take good care of us.
Terri M_10
November 17, 2021
They provide reliable, consistent service.
They offer reliable help.
Kathy B_26
November 15, 2021
It has allowed me to get out of the house and do what I need to do.
They are very good and I appreciate them.
Steve L_6
November 05, 2021
They were very good with me. They helped my family recover from falls.
They should have worked better on scheduling.
Sue R_9
November 04, 2021
One thing that they have done is visiting us right from the beginning to see what we needed and we were able to meet them that way.
I like the caregiver that they found for us and I think she is really good. I like how she leaves notes every time she is here.
Cindy C_14
November 01, 2021
The services provided support with anything he needed.
Our caregiver was amazing.
Shirley W_13
October 11, 2021
They're very conscientious.
I like that they're very understanding and help as much as they can.
Beth G_9
I don't know how we would have gotten through the last month without our caregiver.
They are accessible, and I can just give them a call anytime. They worked on my needs right away.
Lynnette K
October 07, 2021
I was very happy with them. They were knowledgeable, answered questions, and looked into things for me. I felt right at home with them. It was almost like a friend.
I like that they are professional, friendly, and nice. Everyone was on time, and everyone gave information. I've never had in-home care before, but I did like them. They were friendly and professional.
Anonymous_4584
September 23, 2021
They allow my mom to enjoy her life with full mobility and support.
The caregiver has made it a great experience she does a great job caring for my mother.
Robert S_75
September 02, 2021
They help me with my therapy exercises.
They caregivers have been excellent.
Vaughn S
August 20, 2021
She gives excellent attention to my wife.
They're very diligent about finding appropriate care in the market right now, but we have an excellent caregiver right now.
Mary L_42
August 04, 2021
They help with hygiene.
They caregiver is excellent. Donald is comfortable with her.
Debora G
July 23, 2021
They give me a peace of mind.
I like that they are responsive. When I called in, they responded very quickly and met my needs within 24 hours.
Anonymous_5050
July 15, 2021
The caregivers are always great when helping my mom who has dementia.
I love their flexibility and the availability of their caregivers.
Anonymous_5000
July 08, 2021
They were helpful in selecting the right people for my dad.
My dad likes some people better than others.
robert J
June 24, 2021
I don't have to try and lift him since they do that for us.
They are kind-hearted people, very compassionate, and sympathetic to us.
Warren S_3
June 09, 2021
They make me feel better about myself.
They are very friendly, reliable, and intelligent.
Suzzane Y
May 07, 2021
The caregiver listens and invocates exactly what we want. We had a meeting to increase the hours and I was pleased by how they handled everything.
They've done all the things that we have asked and the type of care is accommodating.
Susan M_39
April 16, 2021
She keeps her company.
I like the caregiver, she is really sweet to her, she is patient and also stern with her.
Don D_5
April 06, 2021
The service is for my mom. A little bit of housecleaning is part of the routine, and it varies with how much the caregiver will do. I don't expect anything disgusting like things in the bathroom, and it's very little that's asked of them.
If there's a schedule change request, they try their best to accommodate.
Maggie D
March 12, 2021
They take my vitals so that I know that I am healthy.
I like the people, the nurses have been good. The physical therapist is good as well at what they do.
wonhappygirl
March 09, 2021
Jeanette, Liz and the entire staff were phenomenal in temporarily filling in for my regular caregiver who was out on vacation for an extended amount of time. So professional, calm when I received last minute changes that I needed additional care and days for my bedridden sister. When a company tells you, "it's their pleasure to help you", gives added layer of comfort that your loved one is in good hands.
I highly recommend this company and this particular location for any caregiver needs you have. You will have instant peace of mind that you are getting the best care!
Anonymous_3935
March 05, 2021
We have a great support from them. It's a life changer. They have helped us the most by providing care and allowing us to live our lives. We don't always have to be looking after our parents.
I think they could improve how often we have to scramble because someone calls in and says that they can't make it to a shift.
Jan B_16
February 03, 2021
They make sure she has something to eat and make sure that she is drinking water.
They are very reliable.
Gary H_14
January 18, 2021
They were a help and what we needed at the time.
They were nice. They did what we wanted.
Catherine D_10
January 15, 2021
They are coming in to help me. They make it so that I can get out to the store and get my medicine.
They are professional.
Bradley S
The services provided by Right at Home were very helpful to my wife and I because I'm in my 60's and there is specific personal care that is better done by someone who isn't a family member.
I would recommend them because they were extremely responsive on very short notice, and the caregiver did a very nice job with my mother.
Carol L_15
December 17, 2020
My parents live independently. It has lessened the assistance needed by me for my parents.
My parents are exceptionally happy with the help they have received.
Mary K_1
December 04, 2020
There is someone here with her while I'm working.
I like the quality of the caregivers that they send.
Todd S_2
December 01, 2020
They should've done what they were supposed to, especially because of what I was paying for them.
The aide came and would do the dishes then watch television or sleep on the couch.
Nancy H_19
December 01, 2020
She did anything we asked her to, and in fact anticipated things before we even asked for them.
I think the people that were sent out were exceedingly well trained, they didn't miss a thing, and they were wonderful.
Joyce K_10
November 25, 2020
The services were very helpful. Being as Edwin was an older man having a younger man was good.
The people that they sent were very nice.
Denise D_4
November 19, 2020
There is a consistency to the schedule that is very helpful. My mom deals with Alzheimers, since we have gotten care it seems like it hasn't progressed and I think that has to do with the fact that they are there keeping her mind active. I am so happy for that.
The people that work with my mom are very caring. The people go above and beyond what they are paid to do.
Cindy R_7
November 09, 2020
My sister was very happy with her care. They provided services that she needed. They were able to drive her places, plate meals, and some light housekeeping.
They did a good job filling in when there was a change in provider.
Claudine B
I'd like to hear from the caregivers regarding how my mom is doing. She writes down what is done each day, but I don't always feel like I get a full picture of what is done. That may be my fault though, I may be expecting too detailed of a report.
They're willing to find us the right caregiver. They don't just throw a warm body.
Christopher T
October 20, 2020
They could do things for her that I could not or did not want to do. It gave me the time to run errands without worrying about her.
I was very happy with them. They were very professional.
Susan H_46
October 19, 2020
They reduce some things that we have to do.
They have been responsive to my needs.
Kathy C_18
October 13, 2020
They've been very good with getting us care.
They're very responsive.
Barbara N_10
They should let me know what's going on and what's planned.
The caregiver is what I like most about them.
Sidney T
September 28, 2020
They help the most in sending good caregivers.
I like that the company does what I ask.
Susan H_44
September 21, 2020
It's a peace of mind and socialization.
They bend over backwards to meet the care needs.
Anonymous_3879
July 16, 2020
She could have sat and talked with her more rather than looking out the window.
They could interview their people better.
Jamee S
July 09, 2020
They are really good about communicating.
They are flexible about what you want and you don't change caregivers all the time.
Brian K_2
It was all positive.
I liked the management and the caregivers that we did have were OK. The management staff was excellent for me.
Susan C_33
February 07, 2020
He kept him engaged as much as he could. He spoke with him and cleaned him.
I liked the young man that came. He was wonderful for my husband, and he was receptive to them.
Anonymous_1941
January 16, 2020
It gives me time to make meals and do other things because I know someone is there looking after my dad, so I do not have to worry.
He is always on time and caring, and my dad really likes him.
Kathleen "
They were so outstanding. In fact, I thought that the youngest one in the group would not be able to do it, but she was the best of them all. She was so angelic, and she got her to take her medication.
I had four different nurses come out within the 7 days that I had them. I liked the nurses that came out because I had been taking care of my wife on my own for approximately 4 weeks when she was in hospice. When they came, there was not a nurse who I was not satisfied with.
Kelley H_2
November 16, 2019
They have allowed my husband and I to continue working.
They are skilled, accurate, and do what they say they are going to do.
Corey T
November 08, 2019
They are able to provide a helping hand when I am not able to be there.
They are able to answer any questions and solve any problems that arise.
Bob N_2
The services are very important. It has had a positive impact because it helps my mother get through her daily life.
I like that the individual caregiver is kind and helpful.
Ronda H
October 14, 2019
They watch her and make sure that she takes her medicine. They help her in the bathroom, drive her places, and do anything else she needs.
They're reliable and on time. It's a very simple business.
Sally C_1
October 07, 2019
There is no way I could bath my mom without them.
They are over the moon, and we are so happy to work with them.
Barbara H_24
They help the most by being here for us. The caregiver is very good with him.
I like that they are responsive. We're happy with the caregiver.
Carol A_2
September 09, 2019
They help the most by being here so that I do not have to be.
It has to do with what they can do. I need them to be able to do tube feeding.
Janet P
August 23, 2019
She is very well cared for.
The care is excellent. The people they employ are very skilled, knowledgeable, and caring. We have been very happy with everyone who has been assigned to my mom.
Carolyn D_5
July 25, 2019
She has been my friend and companion. She is someone who understands my sense of humor.
I was hesitant to have anyone come in. I have been in the house for 10 years, and this is the second time the caregiver has appeared, and she is delightful. She is down to earth. The first person that came to the house wanted to teach me things or play word games. I wanted them to leave me alone because I wanted to look at the flowers, tell family secrets, and make people laugh. I have a dark sense of humor, and the caregiver gets it.
Guadalupe R_1
July 11, 2019
It gives me peace of mind, and it gives my mother assistance.
They have always been willing to accommodate my mom as far as her schedule goes. They have been responsive to any concerns.
Dawn T_2
July 08, 2019
They provide companionship, and their knowledge of nursing and how to handle her when she is difficult is helpful.
I have liked that they are very knowledgeable, kind, and understanding.
Jeanette M_1
June 25, 2019
Everybody followed through with doing whatever she wanted them to do. They even cleaned under the pillows on the couch.
They were very attentive to her. She had a guinea pig, and they made sure to take care of the guinea pig. The owner came out and cleaned around its cage.
Robert J_1
June 18, 2019
They send good people and have helped me out with my daily things I need.
They are very efficient and send good people. The company is on top things.
Jeanne T_3
April 01, 2019
They've been able to help him with grocery shopping and provide companionship.
When I need something different, they're very flexible.
Charles "Chuck" P
They could reduce the cost of the services.
I would like to see more contact made by management.
Anonymous_1595
March 08, 2019
The caregiver is very attentive.
We have had one caregiver who is great and very reliable.
Laura B_14
March 05, 2019
They have come out multiple times to check on me. The caregiver is so well trained it is hard to believe.
I like the caregiver I have. She is fantastic.
Esther L
February 05, 2019
If I didn't have them, I wouldn't be able to get around. They help me shower and clean the house.
I don't have to tell my caregivers what to do, I just go sit down and they take care of everything.
jthome
January 24, 2019
Right at Home has been a blessing to our family. The office is very helpful and responsive to all questions. The caregiver is awesome (and that's an understatement). She is kind, caring, and very helpful. Always on time and very flexible when needed. She also communicates with the family whenever there are any questions or concerns. We were worried about someone caring for my father in his home at first but now we have no worries. It has worked out far better than we could have ever hoped.
Debbie M_10
December 04, 2018
I am able to continue working. She helps around the house and does light housekeeping. I don't have any worries when I am out the door and at work. My husband is in great hands.
The caregiver is very attentive, compassionate, and kind. I can't say anything bad about her. She is a perfect fit.
Cathy H_2
November 20, 2018
They give me a quality caregiver.
We have had other caregivers that did not work out but this company works great for us. If our caregiver can't make it they always notify me.
Jean M_9
November 20, 2018
Having the service and having the caregiver has made my life easier because it gives me an ease of mind.
I would be reluctant to recommend anyone because I don't want anyone to be unhappy and then become unhappy with me.
Kris K_1
October 04, 2018
She just helped keep my life in order so I have the freedom to live it.
They are very professional and very thorough.
Brian
Right at Home has been very good with my mom. The caregivers have been really good. We need a caretaker seven hours a day. The thing that I like about them so far is they were able to refer me to a good physical therapy organization that's helped out a lot. The girl, Carmen, is probably the best caretaker we've had. The billing has been fine. If our Saturday person was as good as our weekday person it would be perfect.
James W_14
August 02, 2018
There are things that my father cannot do by himself, and they help with those. The care for my parents has been good, but they could be better with housekeeping and meal prep.
Overall I have been very satisfied with the people we have ended up with. They have helped with any problems quickly.
Gregory G
August 02, 2018
Knowing that my mother is provided for by a great organization is very helpful and reassuring for me.
They've been extremely helpful with all aspects of care for my mother. It's difficult for me to get things accomplished because I live in a different state than she does.
Jill H
September 29, 2016
Thanks so much for the kindness and compassion you shared with our family. The caregivers you've arranged have been perfect at meeting my mother's needs.
Harold W
September 27, 2016
La Verne and I are both very happy with the service. It's made a big difference in our quality of life. We recommend the service to other whenever we can.
Robert J546077
September 14, 2016
I'm very happy with this company and would recommend to others. I especially am happy with Doris, my caregiver.
Anne P481200
September 10, 2016
I am very happy with all the caregivers Right at Home has assigned to care for me as my needs have changed. They really listen to what I want and don't just send anyone.
Bob B876772
I am very happy with my caregiver and the service from Right at Home. They're like family to me.
Jim H761221
August 29, 2016
Thanks for your willingness to be flexible in allowing Debbie to continue to look after us. She really does a good job and we are more than pleased to have her here. She is a good companion for us. She even puts up with me.
Barbara B653071
With heartfelt thanks for your kind and professional care. You helped me through some dark days even when I didn't want to help myself.
Jim Felke
February 25, 2016
I love my caregiver Joann. She is wonderful with my wife. She is able to make her smile, talk and get into the shower. She was a perfect fit.
Reviewer124633950
February 25, 2016
The caregivers are very attentive, patient and sensitive to my husband's needs. Very pleased with the service we are provided.
Sue S.1
December 29, 2015
We have been completely please with the concerned, upbeat, professional care which my husband has received since we have contracted with your agency. Since April, we have had two wonderful women in our home, who he has related to well to. Thank you!
Alfred Langtry
I'm never without coverage. Very good care.
Lorraine Romanskt
December 18, 2015
Right at Home is very good because the caregivers are good.
Ruth B.
December 18, 2015
I love my caregiver, Anne. It’s rare to find someone who can roll my hair but Anne can. It saves me so much time and money. She is also very attentive to all my needs. She is a great companion.
George Petios
December 18, 2015
We are very pleased with Tammy.
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