We hired Right at Home East Atlanta for my mom. They help her with bathing, meal preparation, light cleaning, laundry, vacuuming, assistance to and from the bathroom, and keeping her company. The caregivers are very professional and friendly. Our communication with the agency has been great. They keep me informed when things are changing and they give me the reason. They call me before the week starts to let me know if anything is changing. We are about to go into our third week with them, and I haven't had any complaints. I'm very pleased with the services that they've provided so far. My mom has built pretty good communication with her caregivers.

They help with my mother. The staff seem very professional, and they know what they are doing. They are easy to work with.

The most important thing they do is understanding his needs. They are very friendly and efficient.

The agency is doing well in helping me. The agency has helped me, and everything so far has been good.

They help me to get my life organized. I like that they really take an interest in their clients and go above and beyond with their services.

They have given me personal attention and make sure I take my medicine on time. I like that they provide personal care.

They have helped the most with flexibility. They could provide a little more training around the care plan for the people they send in. It is not always consistent.

I am able to work without worrying. They take interest in my mother.

They provide the best care to my mother. They are reliable and the staff is professional.

My health isn't that great, so I couldn't do it without them. They communicate with you and let you know things.

Having the caregiver here in general with me helps a lot. They need to improve their communication.

They have really helped him with his daily care. I really like that they are dependable.

She comes and makes my bed. Some are good and some are not so good. I have to tell them what to do all the time.

They have allowed me to get a lot more done. The personnel that we have are outstanding.

They made my life easier by doing their job and caring for my husband. I would tell a friend that they met my needs and they were very professional and took good care of my husband. It was an all around good experience.

They give me relief. I like their convenience.

They are very accommodating with keeping the same caregivers, and filling shifts when they need to. I like that they are helpful and prompt.

She would come in every morning with a smiling face. I depended on her. I don't have any family so I'm grateful we found your service. I couldn't have done without them. It was a lot safer for me.

They help with all kinds of things like cleaning the house. I like my caregiver. She is dependable.

They helped him by getting him dressed, getting his bath, and feeding him. The people that they sent were good and easy to work with and they did a good job.

They pay close attention to the person they give care to. They are extremely responsive to our needs.

They bathe my loved one. They help move him. If we have consistency, it frees me up during that time to be able to do other things in the house. I know it is hard to have consistency. It would be helpful to have consistent caregivers. We have consistent caregivers at night and all day. We just recently had more consistency.

We only have problems on day of the week, all the other days are just fine. They are able to do their job as they are supposed to.

They knew what they were doing most of the time, and they took their time to care for her the way they were supposed to. They were trained well. They have some very good caregivers.

It did help me some. I was able to get out and do some errands. I had to assist the caregivers when I was there. I was happy with their services, but the caregiver wouldn't do what I needed. My husband would be wet, and she would be gone. When I got home, he would be in a wet diaper. She should have checked him once.

They help me out with a lot of things I can't do. They do what they say they are going to do. They are professional and courteous.

They make my life a little easier by doing the laundry and cleaning the house. The caretaker is always in uniform, and she is always on time. She does a good job when she gets here.

It has been a marvelous relief for me. I like the quality of the caregiver that comes to our house.

They've helped me the most with my loved one's daily living tasks. The nurse has provided excellent care.

They help give me a bath and they will shave me. They are very prompt.

They have made my life easier by having a consistent caregiver that comes and does little extra things for us. They could improve the communication.

They have the people that I need here every day and are on time. I am satisfied with what they have done for me.

They help the most with cleaning the house, doing the washing, and then they help with meals. I like the fact that they care about the individuals that they are taking care of.

They are on time and they are very diligent people. They have helped me maintain myself during the day.

They are very efficient. I don't have any problems with the one that I am using. I have many problems, and they help me keep mobile.

They could have better communication with their caregivers. They need to let caregivers know what time the customers need them. They need to prepare before the day. They could coordinate some of the household needs that my loved one has, and help out with those. Some caregivers did, but most of them didn't.

I would tell a friend about the friendliness and the camaraderie I have with the folks down there. It has been a godsend. They respond to my needs in a timely manner.

I like that they come on time. The ones that come out try to help out in the best way they can. We don't use them everyday, but when they are there, they help out our full-time staff. We have dementia patients who don't remember them, but it helps the staff.

The service has been above average in most areas, but we have had at least two occasions where nobody has shown up. I chose a very low hourly care rate, which means the caregivers are constantly changing, which also means that I have to retrain each person. I can't see, so having to direct people where to go when they drive is not very good.

The nurse that I have in the morning is almost like a family member. She is all around really sweet and she goes beyond what she is supposed do. She has been here around 4 years. The most helpful thing they do is make sure that my loved one is happy and comfortable with the caregiver.

They are basically right on time. They are very careful with her and her situation.

I like the caregivers, but sometimes the office staff doesn't get things right. It's had a good impact. They help me around the house.

They have done a good job at completing their tasks in the four hours a day that they are here. They help to feed him and keep him company when we're not home with him. It makes everyone's lives easier because he is now eating properly and he is getting companionship. My wife and I don't have to worry about him while we're at work now.

I like my CNA. She helps me get my bath in the morning, my breakfast, and gets me dressed for the day.

I've been really pleased with the current aide and when they stay for a long time, it's easier. They help me change my clothes, take a shower, and get dressed. They do light cleaning and take out the trash. They are quite good with helping with the pressure hose, I couldn't do that on my own.

I like the care that they're giving. They seem like they're concerned about helping my loved one. They have helped him most by caring for him and helping him bathe and feeding him.

They seem to want to help me when I need it. Just being here to help with with my daily routine is the most helpful.

I would recommend them, but I think they could be better at training the caregivers to not use there cell phones on the job because I am paying for that time. The girl that I have is able to fix my meals, which is a lot of help.

I would tell a friend that they take good care of the client. I would like them to do more at the house while they are sleeping, such as light housekeeping.

HORRIBLE AGENCY I’ve been trying to get issues resolved for weeks with this agency and keep getting told the CEO would get in touch with me....... No issues resolved. No follow up. Weeks passing. So a review of my honest feelings and experiences it is! I have a long history with this agency. My initial impression a couple years ago was very negative and I spoke to the CEO, who listened to my concerns and temporarily made things better by having the agency send more tenured caregivers..... So we stayed for a long time and found some great caregivers who genuinely cared about my dad. But sad that it always seems to take causing a big, public stink to get the services everyone deserves all along. Fast forward to now. My dad’s condition has changed, and there seems to be very few competent caregivers who can expertly handle a bedridden patient and a very noticeable drop in competency in the staff. Firstly, the scheduler does not need to be in any people facing capacity. She is WILDLY unprofessional and unpleasant to interact with. A simple schedule change provokes an attitude from her, and I have gotten into several verbal altercations with her. Second, we have struggled to find a caregiver skilled in repositioning my imobile dad in his bed and changing him, despite this being a requirement for their state certification. Where do they find these incompetent people?? For $21/hour I feel I should be able to call their agency and get an expert who will be able to come in and handle him with efficiency and diligence. But that has very seldom been the case. There are a few caregivers that have come out who have had facility experience and have been EXCELLENT, but the sad truth is that they are few and far between. I have gone in and his bed has been soiled and the caregiver sitting down playing with her phone.... I have gone to clean him about 30 minutes after a caregiver left only to find him covered in dried stool. I have been asked by a caregiver how to turn him.... Tonight the caregiver who was supposed to come out was irritated that our house was far back in the woods, got 3/4 through our driveway to the point that I confirmed I could see her car, then she turned around and left in irritation..... It’s absolutely ridiculous and unprofessional. The RN is very kind and empathetic and goes the extra mile to try to rectify my issues, but it is much larger than her. She is just one person at an agency full of staff who just don’t give a crap. Third, their record upkeep is terrible. My dad is bedridden and has a feeding tube, but on some caregivers’ agendas it still says to prepare his meals and monitor him on the toilet..... so these caregivers come in completely unprepared for what is actually needed. They come in and I ask what they know about my dad’s needs, and they say nothing even though I have explained it numerous times to the staff before sending someone new out. So what was the original assessment for if it wasn’t to pass the info to the people that would come in and care for him.....? Several of my coworkers are searching for caregiving agencies for their loved ones and ask me pretty frequently who I would recommend. Sadly we live in an area with very few options, so I explain that if there are any other options, don’t choose this agency because they only care about collecting the $21/hour without making sure they can provide $21/hour quality. They are constantly increasing their prices while decreasing the standards of who they hire. I am completely disappointed and will take the tens of thousands of dollars we would normally spend with them elsewhere the first chance I get.

They give good care, and if I tell them what to do, they'll do it. If I ask them to do something, the caregivers will do it without question.

I liked the aide who came here. She was good to work with. I had the same aide the whole time, and that was helpful. They could have had better training for the aide.

The personnel that stayed with us in our house were very well-skilled, honest, and dependable. They became members of our family essentially. It took some of the burden of his care, and it also lessened the concern of maintaining good levels of care.

They could improve communication from the office. They take care of me. They assist me in getting up and getting a shower. They fix meals and help me get dressed.

I like that the people are on time and that they do the things that I cannot do for myself. Everyone is kind to me. These services make life easier for me by doing the things that I can no longer do, like mopping my floors.

I have already referred others to Right at Home because they're reliable and I have been pleased with the personnel. That was not the case with the other agency that I used. They have given me a chance to get out of my house, which I wouldn't have otherwise.

They are professional and very organized. When I call, I talk to a person, not an answering machine. They do things around the house because my wife can't do the things herself.

I seldom recommend anybody. I don't think it's a good idea to recommend someone. There's a lot of changes that could be made in the administrative things. They could have scheduled aides more consistently, so they didn't have to train people very often. They have a problem with their billing and scheduling.

My loved one has been with Right at Home right for over three years, but I don't like the service right now because I get a different caregiver everyday, and they just don't know what they're doing. It's hard on my life because some of the caregivers don't care or don't have any experience, so it makes it hard for me.

We've had the same caregiver for over three years. The caregiver is a CNA so she knows how to transfer and assist Walter. She is very conscientious and it frees me from having all the responsibilities.

They communicate with us. I don't have to wonder about anything. They are timely.

They are reliable and they are compassionate. They are flexible. I've been very fortunate that I've had the same caregiver for the past two years.

Right at Home's aid is very prompt, and they help you with what you need done, and are very courteous. Right at Home has made life better because I can relax and run errands now because before them I couldn't do that.

Right at Home's CNAs are good. The biggest problem I have is with the scheduling. They don't let me know who is coming and when. I don't have to lift, push, and pull because of the services from Right at Home.

I would tell a friend that Right at Home is excellent, professional, and I am very happy with them. Right at Home has made life easier for me through the caregivers that they sent me.

Right at Home is an okay agency and we are satisfied with the way things are with them. The services from Right at Home have made life easier by responding to our call buttons when we need help.

Right at Home has provided me with excellent reliable care. Right at Home has allowed my husband to keep working.

I would tell a friend that Right at Home gave excellent care and they were a great help to me. Right at Home made my life easier by packing up my entire house for me because I was moving to Florida.

I would tell a friend that Right at Home does what they are supposed to do. Right at Home makes it easier for me.

Right at Home is prompt and they did what we asked them to do. Right at Home made our lives easier by going out of town and doing what we needed to do.

I would absolutely recommend Right at Home. I have all good things to say about them, and I look forward to my caregiver coming every day. The services from Right at Home are great. I count my blessings for them, and I can't complain.

I like Right at Home's caregivers' promptness and how the caregivers are always trying to find things to do, do extra things, and be of help. The services from Right at Home free me up from worrying about my mom.

I would tell a friend that I enjoyed all the girls from Right at Home. I am in a wheelchair and the caregivers took me places that I couldn't take myself, such as to the doctor and to a wedding.

Right at Home has very good caregivers. The services from Right at Home had made my life easier by helping to bathe me and fix my meals.

I love the caregiver that comes and the care and consideration I get from Right at Home. The caregiver is here to do everything for me. She goes grocery shopping and does so many things that I cannot do. She has had a great impact.

I would say that Right at Home is efficient and has always been on time. Right at Home has taken care of me. I am wheelchair bound and they have taken care of me.

I have recommend Right at Home before. I have had some real nice caregivers come visit me. I do not have Right at Home come daily, I am pretty much able to take care of myself by getting dressed. I just need help with rides to the store, and lifting things.

I would tell someone that the aide that is with me from Right at Home is very good, responsible, reliable, and honest. My caregiver is very helpful and is always right here with me to help me if I need assistance.

Right at Home was there when we needed their services. Caring and professional. Thank you to all involved.

The quality of caregivers they send out is very hit and miss. I have tried other agencies where the caregivers are much better, and they are not as much of a hit or miss for me. The one caregiver that we have does not contact me unless it is really important. She is very adaptable, and always takes care of everything for my father.

They are all people just making their money, but some people were trying harder to do what was necessary than others. One girl came and just sat around even though my other in-law hated that she did that. Right at Home was friendly and most of the caregivers did what I asked them to do for my mother-in-law

I would be more likely to recommend Right at Home if they would supply more consistent caregivers. I often get a completely new caregiver for each visit. The most helpful part of having the services is getting my house cleaned.

I was so glad that the hospice we were using recommended Right at Home. Everyone was very helpful from the initial phone call through the entire experience. The caregivers were genuinely concerned and caring about my mother's (and my) needs and providing the help we needed. I felt I could trust them to take care of my mother and to be in our home.

Right at Home has made changes so many times in my caregiver. Right at Home has helped me out a lot.

Right at Home has compassionate people. The caregivers are not with us a whole lot.

Right at Home needs to have more motivated workers. They never send us a nurse, so they need more professionals who can tend to needs.

I am a little reluctant about recommending Right at Home to anyone. Something that suits me may not suit someone else.

I would tell a friend that Right at Home tries to meet your requests for the type of personnel that you want. Right at Home has tried to provide people that have been here before and have a good rapport with my mom.

Right at Home does what they say they are going to do. Right at Home has helped me improve.

The caregiver is wonderful, and she does what she is supposed to do. Right at Home has made my life easier because of the caregiver that takes care of my husband, so I am able to relax.

Right at Home does a good job but you need to stay on them. Right at Home provides help so that I don't have to.

I would tell a freind that I like Right at Home. That is enough recommendation. We like that Right at Home communicates so well with us.

Our sitter, Needa, was excellent. She was very caring and helped in any way she could.

Right at Home is considerate, on-time, and they follow my directions well. The services include driving and giving a good Saturday night bath. I got to where I couldn't do those things for my sister.

Right at Home has always supported my husband and I with whatever we've needed. The services from Right at Home provide me with some free time.

I have had no problems with Right at Home. They are dependable and they try to be here on time. Right at Home has made the client's life easier by doing the job they are supposed to do.

I would tell a friend that Right at Home caregivers usually show up on time. The VA takes care of paying for Right at Home.

Right at Home is good, courteous, always on-time, and kind to me. Right at Home has made life easier for me by being punctual and kind when helping me.

Right at Home is good because they are reliable. Right at Home is very helpful because I have a caregiver who I can count on.

Right at Home caregivers are very friendly and calm. They do whatever I ask them to do. Right at Home has made my life easier by providing excellent care for me.