Everything was wonderful The last person who took care of my mom did chores and did everything that we needed her to do. I would like the agency to have a consistent caregiver for us.

They did show up, but they did not do their job. The caregiver was not great. SYNERGY HomeCare also kept switching my caregiver. I would not recommend them.

It allowed me to get some rest. I like the flexibility in scheduling and good staff.

They have been incredibly nice to my mother. They make my life a lot easier. They are on time and reliable.

I like that they were very prompt with sending out another caregiver. I liked that they were generally there and they were good.

I couldn't have done without them. They have done a wonderful job.

The agency could have reached out more to see how the client was. The agency could have given more communication and the caregiver could have as well.

The agency updates my schedule. I like the agency because they are consistent.

They sent us very caring women. The caregivers were nice and professional

The scheduling has kept us with a regular group of people. I would like their caregivers to be more attentive and more certified.

Some of the caregivers were seeping on the job at night. The caregivers should jump in and help if something is going on even if the family is there. There was no repositioning him at night. They were not proactive. They mostly just came and slept. They were rough with him. They could have been more forthcoming about the caregivers skills and abilities. They could not manage him by themselves because of his weight.

We like the caregiver that the agency has provided. I like that the agency has been responsive about questions I have and they call me when the provider is going to be out.

The caregiver helped the most in the everyday care such as helping to wash the client, shave him, get his teeth brushed, and get dressed. I liked the whole set-up. Obtaining the care and the initial interview on why we needed the care was very efficient and they were friendly. The caregivers were also wonderful.

For the most part, very good impact. One person was below par, and never came back. They've been very helpful to me. They try to accommodate to my needs.

They have reliable care and great communication. They're very prompt, communicative with the office, and very transparent.

They helped find caregivers who are able to provide extensive care. I like how they have the staff that allows them to provide care needed on a flexible schedule.

They are there at night with him and have just started during the day. They have given me peace of mind. I like that they have caregivers that they are a good match for him.

The caregiver being there and helping with bathing and getting him dressed. I like that they were quick to provide service when we requested and some of the caregivers are fine.

They helped her walk. They were easy to deal with.

They made it positive by being super friendly. She really liked everybody that came. I like that I could always get somebody on the phone.

They're quick to act if there's issues. They help her a lot. Courtney, who I'd dealt with, can be reached if there's any issues. They've found some good people.

It allowed me to continue working. I liked that they were able to start quickly when I needed them.

She was there when I needed her immediately. I had a very good night's sleep with her. They were just generally very caring, met my needs immediately, and I would definitely use them again.

My mom can't stand to be by herself. She looks forward to them coming. The number is based on the people showing up and them engaging my mother. A few people have considered themselves a hall monitor, only there for an emergencies. The people are dependable 95% of the time. The people I have now are dependable, engaging, and pleasant.

The caregivers were not consistent. They were fairly responsive to requests by phone.

They provide reliable service and they pay attention to detail. They have been very pleasant to work with.

I was caring for my father and mother and it was just very time consuming and I couldn't do it anymore. The services have given me peace of mind knowing that I don't have to care for my mother myself anymore. The agency immediately reached out to me when I initially called them about needing the services on a short notice.

The caregivers that were the best fit were present with her. They bring an energy of joy to help her emotionally. They were helpful and made things easy.

I can't do the basics for him myself. They do the basics for him and that helps. The caregivers don't go out of their to-do things. I would like them to improve the quality of the caregivers.

It gives me free time. Their communication is fair, it could be improved.

They should have had better communication through text. They didn't have a good follow-up on their part.

They have been sending good people over and taking a lot of responsibility to make sure my dad is taken care of. They have great caregivers that come to the house.

They could have more training in some areas but they are doing an okay job. I like that they have really good caregivers that they sent us.

I think they related to him well, and were very helpful to him with what he needed. I liked their responsiveness when we first called.

The services have been excellent. They keep me updated. They are able to schedule caregivers immediately.

It helps me work. There could be consistent caregivers coming.

The six hour minimum wasn't good for our needs. We only needed about two hours. I like that it was easy to make appointments.

They reached out and connected with me as her responsible person. Once I got to know them, my experience was very positive.

They provided quality services. I would recommend this agency because they are competent.

It was a big impact on my life because if they hadn't of came I would have had to stay with her twenty four-seven. I like how they are consistent, and the caregivers were knowledgeable and were overall very good.

They shouldn't have fallen asleep on the job. They sent terrible people at first, then they sent someone who was good at the end.

However, I don't like how they do last-minute scheduling. The caregivers are awesome.

I can go to the store now and not be afraid my mom won't be able to take of herself. I like how they sent me someone who works well with my mom. There hasn't been any negative things to say about them.

My wife had just had back surgery. They have been a big help for her. They helped her into the bathroom and made her bed. They helped her move around. She doesn't seem to think she needs them anymore, so they mainly help me now. They could be more consistent in having someone that comes to us. A lot of times they say they have someone and then they don't have someone to come.

They were reliable and caring. I like that they are caring and reliable.

They helped me get in and out of the house. I had Shack come to our house and really liked her. She was wonderful to us.

The company could only do so much for them. It wasn't very cost effective. It was very easy getting everything in order.

They are very helpful and good drivers. I like that they fill a need to get me to appointments.

They let me go and get my son married while they took care of my mother. They were on time, they were very patient with my mother, and it was a great experience.

They gave me a break and helped my husband do things and sit with him. They could have been consistent with the caregivers that they sent to us.

They are taking care of problems and having people when we need them. They are outstanding overall. They are very responsive, they solve problems quickly and the caregiver we have has been outstanding

The services provided someone to do most of the heavy lifting when it came to caring for my wife. I liked the attitude of the caregivers we had.

They have really helped her by having someone there for her to keep her safe and talk to her. They are good companions. I like that they are very professional and responsive.

She helps him with bathing. He wasn't doing well with seeing a different person every day. Now that he is with the same person, it is better.

They gave us time to do some of the things we needed to do otherwise. They should have improved their scheduling.

The caregivers during the week that I got to know were great. Douglas got used to them and comfortable with them which was really good. They should better regulate the nurses. At first we had a different caregiver every day. I wish they didn't change up all the time.

They gave us freedom. He felt like he was getting taken care of. We could go to work. They were very responsive. We needed someone quick. They jumped on it in a short amount of time.

They allow me time to take a break. I know my dad is secure and comfortable with them. All of the caregivers are very friendly and kind to us.

They made sure that they were there and that he got the care that he needs. It was really about company. They are very respectful to my dad.

The caregivers watched her and helped her take a bath. They were dependable, but every time I got a new caregiver, it was so much work to train them again.

The services could be more helpful if they made sure that the schedules were correct further in advance. I would like to see their efficiency in getting help improved.

Just knowing that someone had a nursing background and had the ability to transport me. I like the amount of time that I was able to access a nurse. This was very helpful.

We would have needed a better nurse to push my wife more. We had two very different nurses. One was not that, she spent too much on her phone.

It has allowed me to continue to work. We had cancelled the caregiver earlier in the day but they still showed up and I got billed for it. Other than that, they are doing great.

They just really take care of her. The service has been very easy for me. I think the caregivers that we have experience with are very good.

They brought us cookies and a thinking of you card. They are friendly and they really try to interact and provide good companionship.

They make it easier to know that my parents are being taken care of. I like how great they are in working with us and their flexibility.

I'm not able to move around the way I'd like to. I've been very pleased. I have been very pleased with 99% of my caregivers.

They were there in case he fell, I had my trust in them and it gave me confidence knowing he was in safe hands. I liked their loyalty, they were very respectful guys, and were good-hearted people.

They are always able to adjust the staff when we have to cancel. They are always there to help. My phone calls are always answered and the quality of staff is good.

Most of the care givers have been friendly and approachable to us. They are very accommodating and open with us. One of the care givers that came here was very nice, but sometimes the care givers are a little lazy during the job. They could be more proactive about it.

We knew that she was being cared for. We felt very comfortable with them. They were very dependable and prompt.

We were really lucky with the two caregivers we had. They brought us comfort knowing that she was well cared for especially during this pandemic. When someone called in or didn't show it was hard for them to find a replacement.

The most helpful part of the care is that the caregiver gave quality care and was a good advocate for my mother. The agency was dependable and easy to communicate with. They provided quality care.

They were very smart. I liked their friendship.

There needs to be consistent quality of caregivers. It is all about the quality of the people, that needs to improve.

It just varies from caregiver to caregiver with some being really on it and go above and beyond while others do the minimum. Most of the people they send out are absolutely amazing and I have had the most good luck with them.

I feel that the caregivers are here for more than a paycheck. I appreciate that they are respectful of our home and my daughters needs. I feel that they have tried very hard to find a perfect match for my daughter.

They could have been more experienced so that we wouldn't have to help. They needed to train their girls more.

It has been really good. I am able to have a little more freedom, because the caregivers are watching the client. Just have consistent caregivers, we seem to have different ones on Wednesday.

With my moms disease and me being the only family member around I have to stay with her. Having this agency I can leave on the weekend and I know there will be no issues at all. The caregivers are all outstanding. They are all very friendly and patient.

We can't do without the care. They are understanding of my loved one's schedule and needs. They've been very accommodating.

They help me out in a number of ways. He helps me with all my needs. The gentleman that works with me now is very professional.

It relieved me, knowing my dad was being taken care of. They were very personable and caring.

They have provided what they say they will do. They follow instructions diligently. They send good people and the staff is sufficient.

They were there to accompany and sit next to him and keep him from running away. They were there immediately for me and my father. It was a last minute thing and they got someone there.

She didn't know the difference. They were able to schedule on short notice and answer any questions that I had.

They are dependable. They keep us informed about the schedule.

I had to stop driving and now I am able to get places. They have always given me quality people. If I am not happy they will try to send me someone else. They are very professionally trained.

The people are what really made the experience positive. My parents have liked them. I like the flexibility, and the caregivers that have come.

I knew someone was there with her when I could not be. They were very easy to work with and they were helpful. I called them the night of and they rushed someone over.

I wish we had gotten more consistent and higher quality caregivers. They need to live up to their promises of providing the same caregiver. They need to screen their employees better because some of them were really bad.

I was not completely happy with the third caregiver. They were kind of withdrawn, sat around, didn't do anything, didn't talk and were kind of nasty in their responses to requests. We have had three people from SYNERGY HomeCare over 10 days. Two were excellent and one was not so excellent.

They comfort my mom and make sure that she has everything she needs. They are very easy to work with and they are understanding.

I love Synergy, but the impact depends on the caregiver. I want our caregivers to be part of a team in place to help the client improve their quality of life and independence. Not all of the caregivers help with that. I think they share too much information between the schedulers and caregivers.

I was not strong enough to lift my father, so they had the strength and knowledge to do that properly. I like the employees from the people who answer the telephone to the caregivers.

They help the most by helping him so I do not have to worry so much. A nurse comes. He needs to be turned. He is tall and heavy so I can't do that myself. I like the people that are coming and the service, but I do not like the price.

He could not be without the services. We had a caregiver put his clothes on and put him in his chair. I like that they answer their phone when I call and they are very easy to work with.

She was in a mental state where she didn't know what was happening. I think it was fine. I'd tell a friend that they were very responsive.

We have them to help in case he falls. They've been prompt to getting people there to help.