Your family won't get lost in the shuffle with us. Some agencies simply react to calls from clients rather than anticipating your needs in advance. We begin by reviewing your needs through discussions with family members and when necessary, with healthcare providers. Our service coordinator carefully selects the caregiver to recommend to you based on matching the necessary experience and personality that is suited to the needs of each client. We then arrange for the caregiver to visit your home so that you can participate in the selection process.
Next, working in conjunction with the family, we develop an individualized program to manage your daily needs. After services begin, we implement our system of ongoing personalized contacts with your family to insure that the care recipient is receiving the best possible care (through telephone check-ins and home visits). Most importantly, we continually communicate with the caregiver who is providing care to you.
Visiting Angels provides the following services:
Meal Preparation
Light Housekeeping
Errands, Shopping, Walks
Medication Reminders
Joyful Companionship
Affordable Hourly Rates
Hourly to 24 hour care for homebound care recipients
Temporary or Long term
Weekends, Holidays
Hygiene Assistance (available in most states)
Respite for Family Caregivers
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Reviews
4.5( 100 Reviews )
James J_18
February 27, 2023
They take good care of her.
They take a huge burden off of me.
Anonymous_6969
February 09, 2023
They provide good companionship.
I like that they are flexible.
Kim G_14
January 17, 2023
It was tremendously helpful for us. It gave us reassurance to know that she was safe at night.
I liked their responsiveness. We had a last-minute request that they accommodated for quickly.
Ann L_15
January 17, 2023
They were on time and stayed for the correct time.
There was somebody with him which I liked.
Ross S
December 27, 2022
The agency has made it positive by initiated the program with my wife and I.
I like this agency because the homemaker they have provided is very good.
Barbara F_23
I like that he really responds to the caregiver.
I like that they have provided me with a person for two and half years who had met a real need.
Mary E_29
October 17, 2022
They have provided qualified help.
They are flexible.
Anonymous_6623
October 17, 2022
They don't train their people. They have ADL's and none of the caregivers have done their ADL's except for the caregiver I have now and another in the past. They come in with an attitude and do whatever they want to.
They need to improve their caregivers.
Elma M
September 20, 2022
They have helped the most just by being present.
They can always make sure that they are notifying the customer when the caregiver is not going to show up.
Sam C_3
September 20, 2022
She has helped the most by being kind.
They are good to my wife.
John_3
June 25, 2020
She would clean and was very attentive and I did not have to worry about anything.
They were doing more than what they needed to do when they were there.
Pamela C_7
June 23, 2020
It was excellent. She had multiple cases of cabin-fever and I live 8 hours away so it was impossible for me to go.
They could keep a better eye and track their caregivers a bit better, to make sure they're there with the patients.
Bob Y_3
She makes her laugh.
We have just had very good success. This is the second lady that we have had and she has been a blessing to us. I do not know about the rest of them, but if they are all like her it is great. We are just pleased with the person that we have. They have provided us with a person.
Amanda F
June 17, 2020
They are trying to find someone that is the right fit for us.
It is easy to get someone out and get in touch with people.
Melissa H_4
June 12, 2020
The lady that worked was never late, we never had an issue with her, and she went above and beyond.
If I had any issues I could call and speak to someone.
Ellen B_3
June 12, 2020
Every time they sent someone I had to show them what to do.
I asked for the same person but they said because I didn't have enough hours so, they couldn't fulfill my requests.
Keith J
June 09, 2020
Some of them transfer her from the bed to the wheelchair and to the toilet.
They do good work. The one who comes in Monday-Friday is kinda lazy but she does help give her bed baths. The one who has been in the last two Wednesdays is very good.
Judy R_5
June 09, 2020
They take care of things like doctor visits, and getting meds when needed. They keep them on a medication schedule.
They keep very good records. They send very capable people out. They are responive to my phone calls.
Linda W_12
June 08, 2020
When they come, the things that they do are done. They don't say that they can't do it, they just do it. They know my routine, they do laundry, do the trash. I always have everything ready for them to do.
They do a nice job, I enjoy them coming.
Angie S_3
June 03, 2020
They help the most with giving companionship and are to my mother.
I cannot remember the last time that I got a schedule from them. I used to get one every week and that stopped back in April.
Jackie_1
June 03, 2020
The service helps my in-laws. They help with personal care.
The level of communication is spot on and professional. They are quick to call me with any changes. They have never failed to send someone at the appointed time. They are courteous.
Bruce F_3
The consistency of having the same person for the bulk of the time is nice.
They find the right people for the service that we need and it has helped so much.
Javon M
June 01, 2020
They have been good at giving me a ride.
They can listen to the patient and see what is really going on.
Beth J_1
They have helped me day and night with my sister. They make sure she is stable so she doesn't fall.
They are wonderful caregivers and work hard to take care of my patients.
JoAnn S_2
May 27, 2020
The services freed up some time for us as family members to do the things we need to get done without worrying about my mom.
I would recommend Visiting Angels because they understood that we just wanted one consistent caregiver. It did take a while to get the right caregiver though.
Libby C_2
May 26, 2020
I know my friend receiving care has complained that Visiting Angels was not super dependable with scheduling caregivers. I would like the caregivers to encourage my loved one to make healthier eating choices as well.
I would just say that the workers should be more cautious if they are not feeling well. One of the caregivers came in sick, and my friend got severely sick and was very upset.
Kimberly H_4
May 21, 2020
They fulfilled my purpose, but I didn't like the communication that they had with me.
They were terrible with the communication.
Anonymous_3752
May 21, 2020
They stand by when he goes the restroom. They make sure he doesn't walk.
They are always punctual. They are knowledgeable about what they need to do. I have a high expectations. I am a CNA too. They are doing a very great job.
Hope B
It was exceptional because they were very professional.
They were very attentive to her needs and our needs and I can't say enough.
Jackie A_1
May 13, 2020
They just sat with her.
They could check up on their nurses.
Sandra S_10
May 13, 2020
They are kind and good to my mom. They are careful with her, and they treat her like the adult that she is.
It's the best thing that's ever happened to us.
Betty P. A
They were here on time and great for the 3 nights that I needed to keep me safe.
They were very kind and helpful and helped me for the three evenings when I needed them.
Christine J_3
May 13, 2020
My mom after my dad passed came down here for a few months and I like to have someone here when me or my husband is working.
I have recommended them. They have never not been able to the meet the needs I have at a short notice.
Linda_3
May 13, 2020
There were some who were great at what they did and others who couldn't care less. It got to the point where I had to ask them to do things. They weren't assisting mom, weren't helping her bathe, or helping her change her clothes. Others were really great at doing those things.
The service provided by the individual caregivers was not always consistently even. They didn't have the same quality of care from one to the next. With some all they wanted to do was sit on their phones, but others would help my dad with dinner.
Patricia M
May 06, 2020
They help me by responding as fast as possible.
I like that they always find the time to have someone here.
Barbara N_1
My mother knows they care for her. She is bed-bound.
They are friendly and helpful. They are professional.
Valerie R_1
May 05, 2020
They helped her with taking a bath. They made sure that she ate. They helped her with little activities to keep her mind moving. They engaged her in conversation.
I liked the personalization of the service. I like the professionalism of the caregivers that were provided. Everyone seemed interested beyond it just being their job.
Patricia B
My sister needed a lot of care and they did that for her. If my main person had not been as thorough and so outstanding with everything that she did, I don't think that my sister would have lasted as long.
I like their competence, loyalty, thoroughness and the genuine care they give.
Sandra C_7
March 24, 2020
It gives me peace of mind. My siblings are farther away and it gives them peace of mind as well. My mom is very happy.
My main concern was my mom, she did not want to live with me or go into any senior home so Visiting Angels was the best thing. We started Monday, Wednesday, Friday, but she just has a caregiver, who she loves, on Mondays.
Melisa T
March 23, 2020
They had a quick response and a personal touch.
It was quick and effective.
Mary H_80
March 18, 2020
I just needed them to change my bed and small things like that.
There was nothing that I didn't like. If someone were alone, then they would need them.
Mrs. R_2
March 18, 2020
They were a big help.
It is pretty expensive. That might be a reason someone might go somewhere else, but they are very dependable.
Bill W_5
My wife had aphasia and could not talk, but she really enjoyed chatting with the ladies. She hugged them and smiled with them.
They did what they said they would and were prompt and kept in touch.
Anonymous_3450
March 13, 2020
They need to listen to what they client needs and wants and do that.
They could pay more attention to their client.
Megan S_1
March 12, 2020
I live far away from my dad, so it cuts back on my travel time.
They have been doing the cleaning and cooking and showering and being compassionate and caring.
Tommy D
March 11, 2020
They could cut the price of the care.
They could make sure that somebody is trained before they send them out the first time.
Charles L_5
March 11, 2020
They allow me to have time to do other things that are necessary.
We found caregivers that are adequate, friendly, and capable.
David K_17
March 09, 2020
They have helped with everything, they take care of him and take care of things around the house.
They could have no perfume or potent deodorant while they are here.
Tommy A
March 06, 2020
We had to go out of town for a wedding and it took away the worry of leaving my mother unattended.
I like the way they were able to personalize the care for my mother. I appreciated the quick response to our call.
Joe and Barbara V
March 05, 2020
They have been super and anticipate what I need.
I can get good results when I call and ask about something.
Elaine P_1
March 05, 2020
They helped the most by giving me respite care for him.
I liked that they took very good care of my dad for the most part.
Doug M_10
March 04, 2020
They are flexible in terms of when they can help. They are helpful in moving me from one room to the next so I don't have to move myself in the wheelchair.
Most all of the caregivers are very polite and seem to be well trained.
Ashley H_1
March 03, 2020
I can leave the house when they're here.
They are responsive and flexible.
Jan/Gene J
March 02, 2020
I really needed them. I needed help with bathing and getting food and they were very good. I was getting around with a walker and now I walk by myself.
I liked everything. I had one lady that I called about because she didn't want to be here.
Stephanie S_7
February 24, 2020
They help with bathing and giving my stepdad time away from the house. Sometimes they help with the laundry.
They're willing to work with me, they listen when I have complaints, and their price is fair.
Anonymous_3395
February 21, 2020
They have helped with laundry and cleaning.
They meet our needs and provide help with things we can't do on our own.
Violet Mae C
February 20, 2020
They do the job that I tell them to do.
They are on time and courteous.
Lisa S_12
February 12, 2020
I appreciate the fact that I can go back Arizona and not be in Georgia every day.
If they had the staff that we've needed. They send out people that are fine for companions but not for what we need.
Walter D_1
February 12, 2020
They make sure he's taking care of himself like taking his medicine and bathing. They help with his daily care and provide that companionship.
They are very attentive, caring, and consistent.
Dorothy H_2
February 12, 2020
When I needed personalized care they provided it. Bathing and dressing is all I need help with. The gentleman came out two days ago to pre-screen me. The lady came today to bathe me. The guy who runs Visiting Angels came.
They are compassionate.
Christy T
February 11, 2020
The dependability of the service was the most helpful.
They were easy to work with, made sure they had staff available, and I didn't worry about anything. The supervisors were nice to work with.
Elsa D_1
February 05, 2020
She helps him get dressed and gets him up and down where he needs to be. It relieves me from a lot of things.
I love our Visiting Angel.
Anonymous_3305
February 05, 2020
They allowed me to leave the home when I needed to.
I'd suggest they pair smaller caregivers with smaller clients. The caregivers need to be physically capable of helping their clients when they fall.
Steven S_7
February 05, 2020
The difference in personnel was different and they need to adjust to me and me adjust to them.
They need to have consistency of personnel.
Elma B
The exercise they give me is helping me. It helps me with standing and my back.
I like the way that she gives me the physical therapy, and I like her patience and way of dealing with me. She comes at the time I prefer her to come.
Martha L_10
February 03, 2020
Them helping out took a load off of my shoulders.
They were polite, courteous, and professional. They did what they said they would do.
Laura J_7
February 03, 2020
They make sure she is bathed, her laundry is done, and she is fed.
They're available whenever we need them.
Patsy W_1
January 28, 2020
They're very attentive to me.
The people they send have been very nice to me but Visiting Angels hasn't done anything for me. It's the caregivers that are wonderful.
Anonymous_3077
January 28, 2020
They took care of my loved one so my child and I could go out to the store.
They took time with my loved one, and they were very nice people.
Tom W
January 24, 2020
I think they do what they can, but he just does not like them there all the time since he has Alzheimer's. They do help make him him breakfast and make sure he has gotten his medication.
Sometimes the scheduling is a little late because they have to change people if things come up. They are a little slow about getting someone to fill in the spot. We understand though.
Terrie A
January 23, 2020
I am paralyzed in one hand, and Visiting Angels provides me with a hand, and they help me with my daily living situation.
I would recommend them because they give you a personal touch. They come in your home like family.
Kathleen W_7
January 23, 2020
They made everything as comfortable as it could be.
I was so fortunate to have them. They are sensitive and responsive. They have respect. They come aboard and sent the right type of people.
Hal R_1
January 22, 2020
They have helped my whole family out. My mother is 88 and blind, and they provide the best people out to help her.
They really care for her needs and do everything to provide quality healthcare to my loved one.
Hal R_1
January 22, 2020
They have helped my whole family out. My mother is 88 and blind, and they provide the best people out to help her.
They really care for her needs and do everything to provide quality healthcare to my loved one.
Shirley S_17
January 21, 2020
They have always been very nice, very polite, and very helpful.
I have only had one caregiver that I was not pleased with. They didn't do anything. The one I have now, I will keep anyway.
Willie M_3
January 21, 2020
It's very helpful when the caregiver is dependable throughout the day.
Once they find a caretaker that works well, it makes a big difference.
Ralph A
January 17, 2020
They've done everything that I've required and asked them to do. I just want them to keep an eye on my wife.
I like how prompt they are and that they show up. If they can't make it, they give me a call and tell me how late they will be.
Marjorie_1
January 17, 2020
They were very helpful. I was relieved to find help. They were recommended by the hospital when we got out because I didn't know what I was going to do. My husband is partially blind, so they need to know how to work the TV. I like them and they are very friendly.
I would recommend them to others. They were very nice and seemed to want to help.
Bonnie H_4
It was a big help and she really enjoyed the company when I wasn't home.
The responsiveness and the caregivers matched my mom's personality.
John B_39
January 13, 2020
It freed me up to do what I needed to do. I knew that she was being taken care of.
We were very pleased with it all. I had very good success with the administration and the nurses that visited. We had angels every day. Most of them were very good.
Beth D
They were just there so we could go home and take care of stuff. They gave us peace of mind.
We have always had good luck with them and have used them for several years. They were always right there.
Whitney H
January 08, 2020
They have helped with peace of mind, and they have organizational skills.
I like the quality of the people they have sent us and the cooperation of the various people I have talked to.
Kathy M_4
January 06, 2020
I am not at his beck and call all the time because they are there to help him and make sure he doesn't fall.
My dad really likes the ladies who come in to help him. They do light housekeeping and ensure that he eats.
Pamela E
January 06, 2020
We lack consistency with them, so I was basically doing everything myself.
I have gone through so many caregivers to get consistency with them, and we still have a lot of changes on the weekend.
Heather G
January 03, 2020
We just wished we could have had them longer.
I liked the last caregiver we had. The other ones were not so great.
Susan C
December 19, 2019
I was caring for Annette all by myself, and now, I can spend time with my husband and eat meals with him.
The response time is great. They are always quick, and if we need anyone quickly, they make it happen.
Leigh A
December 19, 2019
There is no way I could get things done without them. They are always there to answer questions. They always try to find someone that will work well with my dad.
Some of the caregivers haven't been as great as some in the past to work with my dad.
Anonymous_2914
December 10, 2019
They provided the care needed, like light housekeeping.
I liked their stability.
Sheena E
December 09, 2019
It has been great to just have one caregiver that is consistent. They have helped put my mind at ease.
They are licensed and insured and are flexible with our schedule. They email all the information and paperwork we need.
Lisa N_2
December 07, 2019
She helps her take a bath, does her hair, helps her get up and down, and to go to the bathroom.
I don't know if it's them or my parents, but the lady that comes is there for four hours. If she is not helping my mom do something, she should be mopping or cleaning. I don't think she should sit and be on Facebook or have a lunch break, which is what I've seen.
Bobbie W_2
They can volunteer to do things, not just sit there. They have to be asked. There are some that are more motivated.
I only have one of the caregivers that is thorough when they come in. Everyone else just sits there.
Sandra B_20
December 06, 2019
The services are helpful because I'm less stressed.
They seem to be very professional.
Janice H_4
December 06, 2019
They allowed me to know someone was checking on her twice a day.
Her caregiver was kind, but I feel she could have been more engaged with my mom. I was very pleased that they were able to help us on such short notice though. I am very grateful for them.
Bill T_2
They generally support my activities such as cleaning the house and stuff.
They are very consistent with their care.
Larry M_10
December 06, 2019
I use them once or twice a month while we go out. It allows my wife and I to have some time.
It's good to have a full nurse to come stay with my mom.
Rachel B_3
December 05, 2019
They helped the most by just being present. I appreciated having the comfort of someone else being there. They were just an extra pair of hands so that we could leave the room if we needed to.
I think they are very efficient. They were timely, and I was always told who was coming.
Linda S_25
December 04, 2019
They need to have employees who want to work and do their job. I did a care plan program, and none of that was followed.
I think they need better employees and oversight.
Elizabeth S_18
December 04, 2019
It was huge that week that we had them. They sat with her overnight so that she would have a companion when she got up.
It was super easy to schedule and nice that there were multiple caregivers. I had a last minute need, and they filled it.
Jo E_1
December 04, 2019
It makes a big impact to have them because they help with cooking.
I like that they are reliable.
Rick D_2
December 02, 2019
She required help, and they provided it.
They are easy to work with, and I like the people.