BrightStar Care Orlando NE / SW

  • 410 N. Dillard St., Suite 102, Winter Garden, FL 34787
  • (407) 877-0720
  • 4.9 ( 23 reviews )
  • Home Care and Home Health Agencies

Related Costs

Description

Reviews

4.9 ( 23 Reviews )
review users
Cindy H_16
September 14, 2021
It doesn't really change a whole lot. There's memory issues. The ease of scheduling has been helpful because I work in medicine so sometimes my schedule is a little crazy. I like the ease of scheduling, communication, and so far, we've only had one staff member come to the house and it has been consistent which I like.
review users
Vanessa J_2
June 26, 2021
Where others have failed, the BrightStar team has stepped in and stepped up. We trust them.
review users
Vanessa B_2
March 24, 2021
They have helped her the most by being available. I would tell a friend that they are responsive.
review users
Lisa H_14
February 19, 2021
They call us all the time and let us know if the caregiver is going to be late for any reason. Our caregiver, Jasmin, is great. She is very pleasant.
review users
Eric J_1
February 04, 2021
The services help my mom since she can't move that much. They are caring and loving. My family loves this company.
review users
Bonnie A_2
He needs the services at this time. He hasn't had any missed visits. I like that they are easy to reach. They always do what they are authorized to do. They don't give much push back. All the care that they give to our patients has been great.
review users
Nessa T
August 11, 2020
He's getting the services that he needs to keep him out of the hospital. They're very quick to get back to me and if I need something in a hurry, they'll try to appease that need.
review users
Dennise _1
July 20, 2020
They listen, take charge, and have owned the various tasks. They are attentive. If something doesn't go right they will help us immediately.
review users
Maria E_4
April 10, 2020
It helps a lot to be able to go to work on short notice because she came home sooner than expected. Everything was easy to get the care we needed. The process to register was easy. The quality of the caregiver was great for my mom.
review users
Bonnie A_1
They've always done everything that they've said and they've left notes about the care when they are done. They are the first agency that we went to and they are very reliable.
review users
Phyllis Z_1
January 22, 2020
They know what I need, and they make certain everything is taken care of. The people that they have are very good, and they want to know what you need.
review users
Lisa D_16
January 16, 2020
The all around good experience was so helpful. They are very responsive and they listened to what our needs were.
review users
Claire L
May 21, 2019
They allow me to have someone to help me. I have had no problem with them. I have been with them for years.
review users
Stephen V_1
April 12, 2019
They show up on time, and there haven't been any hassles. The staff does a good job and is courteous.
review users
Lorraine W_2
April 02, 2019
We needed more help when my wife fell and broke her hip. Without the care and attendance, I wouldn't be able to take care of my wife or have a quality of life. The caregivers are very competent. During the first three or four weeks that we had BrightStar Care, we had 18 different caregivers. I was assured they would get a team of 4-5 caregivers for our 24/7 needs. I was very disappointed when things didn't work out that way at first. Since then, things have gotten much better and we only have about five caregivers.
review users
Barbara B_2
It makes it so much easier. I don't have to worry about leaving my mom alone. The lady that's working with my mom is really helpful.
review users
Matthew P
December 04, 2018
They provided care. They did everything from changing diapers, to feeding, to meal preparation. The service provider was punctual and compassionate.
review users
Mark M_6
October 22, 2018
It makes it easier when the people I hire do a good job. They do good work with my loved one and I'm happy.
review users
Chachi N
September 30, 2018
My husband needed someone to watch him because he is blind. The caregivers were attentive to his needs and helped him feel comfortable. The company was very cordial and they always asked questions to see if I needed any additional help.
review users
Tracey T
August 20, 2018
I think it is more on my mother's end on being receptive to the health. My only wish would be that we could have someone to be a stronger personality but I think that is more of an adjustment thing. They are very responsive. I have had a small issues and they got right back to me.
review users
Antoine C
August 13, 2018
They come in to help me with my bed and to clean my house. They give me a shower. They help me get off of the chair because I am sleeping on the chair. They help me to go to the car. They give me very good care.
review users
Jennifer W
April 09, 2018
I liked that they were able to provide me with the staff that I needed to take of my grandmother quickly. It took some of the stress off of me because I didn't have to provide constant care for my grandmother.
review users
Melanie S_3
October 10, 2017
Everyone from BrightStar Care was genuinely kind and caring. They followed through and did what they said they would do. The services from BrightStar Care made life easier by providing companionship and loving kindness
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