Agency Extra:Each Home Instead Franchise Office Is Independently Owned And Operated.
Range of services
Companion Care
Range Of Services Extra:Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions
Types of care
Transportation:Yes
Doctor Visit Companionship
Light Housekeeping
Transfer Assistance
Dressing And Grooming
Bathing And Toileting
Exercise
Walking Wheelchair Assistance
Memory Care
Companionship
Meal Preparation
Errand And Grocery Assistance
Screening
In Person Interviews
Reference Checks
Driving Record Check
Residency Confirmation
Drug Screening
Training
Continual Training
Description
About This Community
Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
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Reviews
4.9( 100 Reviews )
Earthy
I have a lady that comes out from Home Instead. I've been using them for about three or four years now. I use them all the time, three times a week, Monday, Wednesday, and Friday. My caregiver is very friendly and very beautiful. She does everything she's supposed to do. She keeps my house. I love her personality. The agency keeps up with what she does and if she's not able to come, they make sure they let me know. They're prompt with everything. I'm not the last to know anything, and I really love my caregiver. They provide homecare and if I need certain things. She does light housekeeping and provides companionship. They let me know if she's not able to come in and they'll send a replacement, but I don't want a replacement because I like Eileen in my house. I don't like different people in my house. I'm used to her and I trust her. I have no problem with them. I don't want another agency. I like them.
Harry
I've been using Home Instead for two years now. I like their cleaning service. I have a lady come on Monday and a lady come on Wednesday. They go to the store for me, and they do the laundry. We have a laundry department in the building, and they could put it in there. If I needed to put something on the stove, they will help me. They're good. I've been satisfied with their service.
Wrigley 1
September 25, 2022
Takes good care of client. It’s nice to have the same 2 women that know the routine. They are very caring and reliable.
neilmcf
September 21, 2022
Dave and Kim are excellent companions. Dave takes me to the doctors and goes to the store, walks my dog, gets my mail and even does some cleaning he's very helpful and Kim is very helpful also she does practically the same except she doesn't take me to the doctors to friendly to talk to and are very caring people i appreciate them
vitakreydina
September 21, 2022
I have service since 2019 and I like my caregiver Linda. I think she likes me too. I like my service.
dewcats
September 21, 2022
My homemaker does an excellent job of cleaning my home. She is almost always on time, never more than 10 minutes late. She's friendly and easy to work with.
carmennapoleoni
September 09, 2022
I am new and my caregiver Julio has been great. He is very detailed and kind. I recomend him to help
others.
queenl
September 09, 2022
We are new with this company. My brother and i both have aides and they are very helpful. Thank you
jjhorne
September 02, 2022
Our caregivers shows up on time and does everything we need.
sonyawpc
September 01, 2022
I have used this agency for both my parents and the caregivers have shown them both compassion and my parents appreciate it.
lauriendoug
August 31, 2022
The help i receive for my mother has been good. My mom enjoys when the caregivers rub her feet with lotion. It may not be a big deal to me but to my mother it is and she enjoys these details. Thank you
barbmetz
August 31, 2022
The attention i get from my caregive Maria is really nice. I love when she gives me a warm wash cloth in the mornimg to freshen up before getting out of bed. Its the little things i appreciate the most.
jimschott
August 31, 2022
I have been a client with home instead for about 3 years. I absolute recomend this agency. I have 2 great caregivers, Naty and Madelyn. Both of these ladies are great. They have helped me with my physical therapy exercizes among other things and i have regained my strength. They encourage me to do better and that hekps bust my confidence inmyself. They are 2 angels sent to me. I have recommended this agency to a friend also. I would give them more stars if it was possible.
Gladys Diaz
August 25, 2022
This is the only agency that have provided care for my 100 yrs old father, cause from day one, they have been excellent int their care. No need to try other agencies. The caregiver, Maria, shows a lot of concern for my fathers well-being. She’s caring compassionate and very professional. Her nice carácter makes my Father’s Day. He enjoys her company a lot. She’s always on time and never absent from her duty. When there is a situation with my father, this agency responds promptly, in a very timely fashion and with a very adequate solution. I feel very lucky I have such nice helpers on our life’s. Thank you, Home Instead for your care and good service.
SweetPolly
My mother has been a Home Instead client for approx. 7 years and currently receives 24/7 care. A number of caregivers have been with her consistently for 3-4 years and proven to be genuinely caring, patient, communicative, and reliable. Duties have included anything from personal care such as bathing and dressing, to meal preparation, driving to medical appointments, and taking on outings such as church or grocery shopping. Office staff have also been kind and responsive when a problem has arisen.
AdoresADiFranco
October 12, 2021
So many problems! They are constantly understaffed. New aides weekly so there is no continuation of care where someone knows what you need because they are new. Aides frequently claim to work all their hours even when significantly late or have even no showed. They have sent aides with little to no English language skills into our home where we do not speak Spanish. Do not trust your loved ones with this company. After months of not being able to cover the hours I am prescribed and a hospitalization due to the fact I was alone I finally had enough. My requests have fallen on deaf ears. Before I could even cancel service I was informed that they are completely unable to cover Seminole County, even though I’m less than a mile from UCF and they have coverage to clients on the front of the campus?!?!
Shane F.
October 08, 2021
The office is communitive, and what I signed up for is what I got!
Jenny N.
October 07, 2021
The staff is prompt and the caregiver follows directions well
Bryan H.
The caregiver is compassionate and helps my dad with what he needs
Sallie p.
September 14, 2021
My caregiver is competent, prepared, empathetic and treats me with respect!
Grace C.
August 23, 2021
I've been very satisfied with my caregiver. We get along well and she does exactly what I need her to.
Kimbly F.
August 16, 2021
My mother's caregivers have been friendly, professional and helpful. We appreciate how services make each week go by smoothly.
Rodney
My caregiver Maha is diligent and attentive. She's a great help!
Lori N.
August 11, 2021
My caregiver is fantastic. She makes great meals and helps me clean my room!
Dixie
August 10, 2021
Definitely a 5 + service! I so appreciate the caring attendance. So much help for everything! Plus, I've made wonderful friends!
Ana S.
August 06, 2021
My mother's caregiver is friendly and extremely helpful. We like her a lot
TammyP.
August 05, 2021
My mother's caregiver is reliable, dependable and has a great attitude!
Momcrbv
July 21, 2021
The staff here is Fantabulous and try to accommodate you any way they can.
Always on time, Friendly and Caring for my MOM.
Pamela L.
July 19, 2021
My mothers caregiver, Sandra, is very attentive to my mother. She allows her to keep her independence and is very communitive.
Dona O.
July 16, 2021
I love my caregiver! She's caring, good company, and gets everything done
Joan.K.
July 14, 2021
I rate Home Instead 5 stars for their punctuality and communication. My caregiver is also very friendly
Pat. P
July 13, 2021
My caregiver is on time, relates well and is a great companion
Sherri B.
July 12, 2021
My mother's caregiver, Julie, is very nice, dependable, hard working, professional and accomedating.
Edythe R
July 09, 2021
My caregiver is a great help and is always cheerful
Eileen P.
July 09, 2021
Our caregiver is caring, attentive and compassionate!
ejerika
July 08, 2021
Our caregiver Pat is great, she's very attentive with mom. I give it 4 stars only because my only disappointment is that because of the shortage in caregivers I was not able to get service one particular day, when I needed. Other than that I am happy.
Judy N
July 08, 2021
Our caregivers are great with my husband and very reliable. I can get my errands done without any worry.
Doris W.
June 24, 2021
With Home Instead, I can leave my mom at home and trust that she is being well cared for.
sweeneyb
June 24, 2021
The care we received was short but I was very satisfied. Although my mother refused services, simply because she felt she didn't need it, the caregiver was very helpful the time she was with her. Thank you
K.F
June 23, 2021
The caregivers are dependable and do great with my mother.
Jason H.
June 21, 2021
I rate Home Instead 5 stars for their consistency and communication. I am very pleased with the care.
Sharron W.
June 18, 2021
Home instead conducted a great evaluation and they are very detailed. Our caregiver does a great job and is very responsive.
Edward A.
June 11, 2021
I rate Home Instead 5 stars for their proffessionalism, punctuality and reliability.
Nila V.
June 08, 2021
My care giver takes care of everything and treats me like a human being!
Hanna
May 25, 2021
I can only say that I've been very pleased with the caretakers, that they have provided to assist me in whatever care I need. Very friendly office staff as well.
Janet
May 24, 2021
Excellent people, dependable, helpful and Pleasant.
SharonH.
May 17, 2021
I rate Home Instead five stars because of their promptness in giving me updates and their reliability. Their workers work very hard!
James Den
April 23, 2021
Everything is great! Yuri is supper! Whatever you are paying her is not enough.
Frances K
April 22, 2021
Our caregiver is a great listener and great at communication. We have no complaints.
Cecil E.
April 15, 2021
The caregivers take great care of my mom she she really likes them!
Jennifer D,
April 08, 2021
The services and caregivers have been good amd reliable. I have not had any issues.
Sandy W.
March 29, 2021
My mother's caregiver is reliable, cooperative and compatible
lauridb
March 29, 2021
I have been a client after my heart surgery. The care givers were extremely nice and they were prompt and very helpful. I had very good care.
Alan S
March 26, 2021
My caregiver is always there when I need her, she's extremely helpful.
Glenda R.
March 22, 2021
My caregivers are very attentive to my needs. No complaints.
Scott N
March 19, 2021
Our caregivers, Emily and Cheryl do an outstanding job. When emergencied arise, they respond accordingly. They relieve so much stress from our lives.
J.Nelson
March 18, 2021
While there are several options in agencies that provide in home care, in my years working with them, HI has provided the best level of service and matched our needs without hesitation or question as our journey at home progresses.
I simply could not do this alone and luckily now dont ever feel like I have to.
Yvonne
February 08, 2021
Our nurse, Linda, is the best. She goes above all expectations!
Wilma B.
January 04, 2021
The services have been good and the staff has been friendly.
Valerie Hollifield
December 28, 2020
The office staff is very friendly. The caregivers have been nice and polite.
Pilar Secrist
December 28, 2020
Home Instead has done exactly what I thought they would have and provided the services we needed. The caregivers have been a great help with my mother, it has allowed me to go back to work and be confident that my mom is being well taken care of.
Janice Erickson
December 28, 2020
Our caregiver, Linda, has been so sweet, we really consider her as a friend. Home instead has been very helpful.
Eleanor Tracey
Our caregiver is professional, on time, reliable, positive and compassionate.
Detra DiCenzo
December 21, 2020
Home Instead staff is very reliable. Caregivers have all been great. The services are convenient and make me feel independent.
Grace
November 17, 2020
She (Marissa) is very caring and helpful. I couldn't face this pain and nerves alone anymore since my son has gone back to work.
Erin
November 17, 2020
Jay is so helpful and patient. She also is flexible with her schedule. So thankful for her.
Pat McCabe
November 12, 2020
Very hsppy with home instead. Caregiver is great and very helpful.
Art
November 12, 2020
Mimi is top shelf. I enjoy her help and personality.
meazl
October 21, 2020
Gives me some free time for 3 hours.
Ami
October 11, 2020
Great care from Chantale! Truly a godsend!
Ruby
Ageyla has been a big help to me. She's ready to help me every time.
Maureen, FL
October 07, 2020
My 90 year old mother was thoroughly pleased with her care giver, Lakisha, from Home Instead Senior Care in Orlando, FL. Lakisha visited my mother's home weekly to provide light housekeeping, laundry, meal preparation, and assistance with shopping and getting her to medical appointments on time. Lakisha's assistance to my mother allowed my mother to continue to live in her home as she aged and removed a lot of stress from our working family members knowing she was in good hands. My family and I would not hesitate in calling Home Instead in Orlando again for her care.
Diana
October 01, 2020
I appreciate Helen coming to sit with me during this time that my family is unable to visit me.
Jackie
September 29, 2020
I have been very satisfied with the caregivers taking care of Shirley.
joyces.
September 14, 2020
I have the perfect combination with my caregivers. Jovane is like a dear friend we have lots in common and Germin is also my friend but she helps me with the computer savy stuff. Both are a big help and during this quarantine time they have really stepped up to make sure i don't feel alone. Thank you ladies.
Jeanie K
July 22, 2020
Great caregivers, as well as office staff. We have felt all along that Home Instead caregivers and the office staff really care. The caregiver we have for my mother really goes the extra mile to make sure she is getting the care she needs. I highly recommend the service.
Carmella
February 06, 2020
Mary is very helpful and always helps me.
gtingle
January 14, 2020
I absolutely appreciate everything my caregive Christine does for me. She couldn't be more perfect. I will definately refer Home Instead to anyone who needs the help
Dolly
All the caregivers are excellent. Very caring, especially, Lynette. My mother is very comfortable with them.
jnwhitaker
September 02, 2019
Service was exceptional and compassionate, from the first person that took my call, to Hugo that set me up and every single caregiver. They lived up to ever promise and provided awesome service at a time of need.
SBorf
August 04, 2019
Home Instead does what you need done and they fit the bill for me well.
Happy in Orlando
July 29, 2019
Home Instead has helped me manage a family member's needs for companionship and transportation for over a year. In every respect, the company has been excellent. My brother was well cared for and treated with respect. All our caretakers were exceptionally skilled and thoughtful. Donald in particular did a remarkable job. Always on time, always willing to go beyond what was asked, and proactive in meeting my brother's needs. Administrators have also been good to work with. Never any difficulties with scheduling, billing, etc. We look forward to continuing our relationship with Home Instead in the future.
E. Houston
July 15, 2019
I feel a lot happier when Sue comes to be with me.
RWPeterson
July 03, 2019
I am happy to have the nice Home Instead people come and see me. I enjoy being part of the Home Instead family.
Pagnottta
June 18, 2019
It was a short service but wonderful. Thank you.
Blackwell
This caregiver, Michael, was great and if I need service again, I will be back definitely.
Buffie
The amount of care and total attention from office to caregivers has been wonderful.
Jose
April 13, 2019
Im enjoying the time with my aide. She always leaves my house smelling good.
Mary
I really like my caregiver and shes wonderful.
Helen S.
April 05, 2019
My care with Raj is good. I wouldnt know what to do without her. Shes been a blessing.
C. Ken
March 30, 2019
My caregivers have been all good. I havent missed my appointments. Thanks to them.
HHartman
March 27, 2019
The service was spectacular. We had a special request that was granted. We are so grateful to the owners. When one is in a situation where your family is torn in pieces, just thinking that someone will take the time to get out of their way to help us meant the world.
BeverlyB71
All of my caregivers do a good job. They have a smile on their faces even when I am having a bad day.
W. Fin
February 20, 2019
My girl helps me a lot. I wish I could have her help every day.
Beverly M.
I love Home Instead. They respond quickly to any changes I need to make.
James M.
February 01, 2019
All of the caregivers have been personable and reliable.
G. Ailken
January 24, 2019
Juanita is the best. We became friends. I am so glad you pick her for me.
Roger K.
January 23, 2019
Everyone sent to care for my wife has been good. I have been pleased with your service.
Gene
January 09, 2019
Friendship comes along with the caregiver. The management as well as the employees are always there for you.
Sylvia G.
January 07, 2019
I really liked my caregiver, Lori. Ill definitely call again if I need help in the future.