Visiting Angels of the Palm Beaches
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- 8645 N. Military Trail Ste. 407, Palm Beach Gardens, FL 33410
- (561) 264-0866
- 4.7 ( 99 reviews )
- Home Care








Related Costs
Description
About This Community
Very high quality employee based agency with emphasis on customer service and caregiver education. Owned by two respected attorneys with decades of elder care background experience. Quality assurance overseen by RN, BSN Executive Director. Special expertise with Alzheimer's disease and related dementias through two in-house Florida Certified Dementia Trainers. Agency works also in cooperation with Jewish Family Services to help Holocaust survivors.
Reviews
4.7
( 99 Reviews )
Helen R_9
February 23, 2023
They have allowed her to stay in her home.
They are sincerely interested in the client's care.
Louise P_2
January 30, 2023
They always come when we ask them to.
They always answer my questions quickly and accurately.
Anonymous_6317
January 23, 2023
They are on time and helpful.
They are very well regulated and they are genuinely nice and helpful.
Anonymous_5488
January 17, 2023
They stuck with me to find a good caretaker for the client.
I would like to see more caregivers to substitute for the main caregiver.
ReviewerFC122422A
January 04, 2023
I would recommend Visiting Angels of the Palm Beaches. We've been very pleased with them. What I like the best is they have well-vetted aides and there's almost a curation process to bring the correct aide that is a good match for the family and to the home. They help with cooking, light housekeeping, and basic self-care. The aide is a lovely woman who is a breath of fresh air.
Henri K
December 27, 2022
They take care of my house, clean my floors, prepare my lunch, and make my bed.
Without them, I would be lost, I can hardly walk. They help me tremendously.
Fred & Joan C
They take care of emergencies.
They are good and send qualified people.
Reiner M
November 30, 2022
The caregivers that are a good fit do everything we need like toileting and getting her out of bed. They make the coffee and do the dishes.
I like that they have good personnel.
Anonymous_3321
November 28, 2022
They have been a big improvement, and they free me up to do my things.
I like the dedication of the workers.
Lynne M_3
November 15, 2022
They help with my mom making sure she stays safe and healthy.
We've had different assistants and they've all been helpful.
Joseph C_4
October 13, 2022
It's been a big help with my situation. They've been there for me after I left the hospital.
I like that they are dependable. They are always there for you.
Tanya W
September 26, 2022
The person who comes here is very good and reliable.
I like that they are very reliable. I have had somebody consistently for four years.
Eleanor &
They have helped by taking the pressure off from family that lives far away.
I like them because they are easy to get a hold of and the caretakers are perfect.
Jackie P_3
August 25, 2022
They provide companionship.
They are very professional.
Charles B_24
August 10, 2022
They communicated well.
We had 2 terrific caregivers.
Evelyn K_3
June 13, 2022
They send over great caregivers.
I like that they are very caring people.
Anonymous_2259
May 23, 2022
They could get fill ins more promptly.
I like that they send over qualified caregivers.
Susan M_44
April 29, 2022
The provider has provided a companion for my mom, the caregiver takes her on walks and makes sure she eats.
I would like to see more consistency.
Kurt B_2
April 26, 2022
Sometimes the agency is mixed up in their timing.
I like that they are very knowledgeable in general.
Jamie M_6
March 10, 2022
Visiting Angels communicates well, and I like the caregivers as they help in the kitchen and around the home.
Visiting Angels are good at communicating, the office is upfront with you, and they send a nurse to do evaluations for the client.
Sandy L_7
January 24, 2022
Her caregiver makes my mom feel valued.
The person I have is terrific, but we have some issues.
Grace S_4
December 28, 2021
They helped me the most by just by sending me an angel. She was lovely and I will always remember her.
I already have. It was wonderful. I highly recommend them.
Linda P_29
October 20, 2021
They keep in touch. It's not like they send someone and say "Have a nice day."
They have great people. It's extremely helpful to have someone awake and aware of that need.
Audit G
September 17, 2021
Our caregiver has become a part of the family, he is very attentive with my dad.
They have been very caring and helpful. They are wonderful.
Mary B_94
July 26, 2021
They are always there for us.
I like that they are very professional and caring.
Roberta D_3
June 29, 2021
It gives me time to get out of the house.
I would like aids that can speak better English.
Ida S_4
June 24, 2021
We need it. They help us to stay alive. They are very dependable.
They are always there for us. We have someone who is coming for regular hours. They would send somebody else if we need extra hours.
Angela G_4
May 26, 2021
The services allow me to have a life. I never worry when my mother is with Trish. I am completely at peace with the care provided by her.
We really love our caregiver, Trish.
Kim S_19
May 18, 2021
It's good to know that someone is gonna be there every day to help her.
I like that they get back to you. They are always there when I call.
Sophia S
April 27, 2021
He is able to do things that he couldn't do before.
I like the fact that they go back and check what is going on and I like how prompt the services are.
Abby B_1
April 20, 2021
My sister and I lived in New Jersey and were unable to care for my mother. It was nice to have someone with my mom while we were away.
The administration is excellent. They are always reachable and always answered my questions. They always had someone to send my mother so she wasn't ever alone.
Matt M_1
March 15, 2021
The caregiver has been very helpful to us.
I like the good customer service that they provide.
Dr. E_1
February 20, 2021
I like that I don't have to worry about my husband and whether he's being cared for.
I like the quality of the aides and the fact that they're very responsive in getting coverage if the aides aren't going to be there.
Lori V_2
February 01, 2021
It's helpful to know someone's there to care for my loved one while I'm at work.
They are very good at what they do. Their aides are very good.
Carrie R_2
January 12, 2021
Her regular people have a great temperament that she needs.
They need to have consistency in the health care workers.
Bill D_14
It gives me time to do everything I need to do.
They keep up with everything.
Anonymous_2968
December 10, 2020
We have consistent care and reduced stress.
They're responsive.
Tom C_12
October 23, 2020
They could have engaged her more.
I like that they are very efficient when I had concerns.
Stephanie H_5
October 23, 2020
She showed up on time and was accommodating.
They respond and seem very kind and caring.
Reviewer082620
September 15, 2020
My mother is using Visiting Angels of the Palm Beaches. It's been a little rough. It took quite a while for them to finally have somebody come in to see her. It didn't work out with the first person. The second one was wonderful, we loved her, but she had a family issue come up, and then the third person failed to show up. We have a fourth one that started last week. This will only be her second visit. They have failed to call and let me know that somebody wasn't showing up in the past, but lately it's been better. Hopefully, it will stay that way. I tried to explain to them that if they're not gonna show up, they need to let me know. My mother is 87 years old, and it makes her a little unsettled and worried. However, they're very nice people and I think they're working at getting it straightened out. Hopefully this will stay in place this time. They have been better about contacting me the last week. The biggest issue was they didn't keep in contact and they had issues with keeping people informed.
They only come one day a week for a few hours and try to help my mom organize because she has dementia. She puts her medications in her desk. We can't go in there, but the caregivers can. They check the food in her refrigerator. They've just been really helpful in keeping her clothes organized, just general awareness of putting things away, and putting things where they need to be like her medications. I've sent a list of things that we'd like them to do and they are very cooperative about that, but that was with the caregiver that we just loved.
Dorothy L
August 25, 2020
They are there when I need them.
They seem to be efficient and know what they are doing.
Heidi Z_1
July 22, 2020
It helps me because I don't have to worry. I can walk to my job and not have to worry about what is happening.
They are dependable and I like the nurse that they have.
Kenneth C
July 22, 2020
They do about as good as they can. They help me dress and shower.
They need to improve the communication from the offices.
Laura W_7
June 22, 2020
It has been great. They make sure that he is going out and walking each day and make sure that he is taking his medicine and that his living conditions are clean.
They have communicated very well any time there has been a change.
Joy R_4
June 15, 2020
They are dealing with my mom that has dementia, so there is somebody there to make sure she's taking her medicine and there's someone there to walk with and to guide her when she takes a shower. It helps me feel secure that there is someone there.
I like that the angels that come are usually very caring.
Norma L
June 08, 2020
They would help him at night when he would get up.
We really liked the caregiver that came to help my husband.
Marissa_1
April 24, 2020
They screen the employees so they have proper rules in place before they send them to me.
I liked their quality of care and their kindness.
Theodora D
April 14, 2020
It's been amazing. They have relieved me and made my mother's life immensely better.
I like their personal attention and thoroughness.
Margie A_3
March 17, 2020
It gives me peace of mind to know someone is taking care of my mother.
I have liked the individuals, but we haven't had many of them. From what we have seen they're good.
Gail S
February 26, 2020
They provide services that I can't do for myself.
I've liked the caregiver that I have with me because they are professional and kind.
William L_10
February 25, 2020
It takes a lot of life's burdens away is all.
I like that they are taking the work off my shoulders as far as dealing with the insurance goes.
Stefanie
January 27, 2020
It gives my mom a break from 24-hour care, and it allows them to relax more. My loved one is immobile, so the caregiver makes sure that he doesn't get up, she entertains him and helps him if he needs anything.
They give excellent service, and my dad is extremely happy with the service. They are on time and very professional.
Pamela S
January 21, 2020
My loved one needed help staying clean with baths. They would also help her get up to go to the bathroom. They helped her husband have a sense of security that someone was caring for his wife.
I liked the caregivers. They were very good at what they did.
Anonymous_1914
January 21, 2020
When they showed up, they did what they were supposed to, and that was a good thing. I wanted them to show up when they were supposed to.
Initially, they sent an employee of their company, but that didn't seem to be the case. I would like them to improve the quality of the provider.
Betty B_1
They were pleasant to be around. They were with me all the time.
They were very caring and knew what they were doing.
Mrs. K_2
January 08, 2020
It makes my loved one more comfortable daily.
They are very cooperative, and they treat the patients very well.
Erika W
December 19, 2019
They help the family members balance their life and their loved ones.
I like the fact that they have a general concern for the clients.
Andrea S_8
December 05, 2019
We switched to a different caregiver a few weeks ago. She really connects with our new one better. She takes my mom to the doctor's and asks the doctor questions. My mom is really happy with them. I feel better about having someone there to help in that way.
We haven't been with them for very long. The first person we had didn't have a schedule that lined up with hers.
Susan K_14
November 22, 2019
They help me with my food. They prepare it for me and help me with everything else that I need.
I like my caregiver because she takes good care of me.
Teri M_1
October 31, 2019
It has been a positive experience because they have been pleasant, professional, and have communicated well.
I like that they have good communication skills.
Mark T_4
October 30, 2019
They help the most with the level of attention they give.
They need to have more consistency with the quality of care. Two nurses are amazing, and two are lazy.
Donna M_15
October 29, 2019
They have helped me so much. I am leaving to go to Wisconsin because my children want me there, and they are packing for me and help with that. They are very good.
They are very pleasant, helpful, and I have no problems with them at all.
Dave O
September 23, 2019
Without them, I would of been a mess.
I liked that they had good services and good quality people, but the only thing I didn't like is how low they pay the caregivers.
Bettie Mae K
My disability is very limited, so I don't need a lot of help, but the light housework and the cooking is very helpful.
The hours are an important issue. You can select the hours you prefer. If you have insurance, it will be covered.
Anonymous_2278
August 08, 2019
Sometimes it is hard to move my mother around. It would be nice to have them trained in lifting more.
They are very dependable. Whenever I need a nurse, they seem to always come through.
Jean M_11
August 06, 2019
They are friendly, and they are easy to talk to. Most of them just talk to me, and that's the biggest thing they do.
I am very happy with them. The two ladies I have are generous and loving. I couldn't ask for anything more.
Harriet L_2
July 15, 2019
They found me someone who was exactly what I wanted to take care of my mom.
They are very easy to talk to. If I have a problem, they are very quick to fix it.
Tmikus
June 27, 2019
Michelle was kind, thoughtful and not intrusive.
Alan S
June 26, 2019
They offer companionship.
They are professional and helpful.
Anonymous_1965
June 18, 2019
It makes my life easier knowing my mom is safe.
They are very nice and easy to work with.
Toni L
June 13, 2019
I wanted to write a personal thank you note to your Agency, Visiting Angels, for the unbelievable hands on management of my precious friend. From the “MOMENT” I called you to “help!”, you came to the house to assess the needs. You were flexible with time schedules. The In-House office staff handling the case, money matters, sending out the various aides were incredibly prompt to reply, answer questions, or just to supervise that every aspect of her needs were covered.
Your precious aides who came out to the house were gentle, kind, watchful, dependable to show up when they were expected, and gracious with all the difficult aspects of caring for a patient with end stage cancer.
If you ever need a recommendation, please give my name and number out, as I can vouch for Visiting Angels. I was in the middle of the storm and you all threw me the rope!
Bernice H_1
I can do a lot of things by myself, but they have helped temporarily. The girls are wonderful.
They are wonderful and they check back to my daughter with updates. The caregivers that come are fantastic.
Maria C_6
April 03, 2019
The services provide companionship.
The caregivers that come to the home could be more productive. They don't like to do housecleaning. They just sit around.
Nancy _4
April 03, 2019
They need to offer to help and do what they said they would do.
The advertisement is for meal preparation and light housework. My mother doesn't complain, but they don't do any housework and aren't really doing the meal prep. My mom is not one to ask for help, and they would leave early.
Lewis S
March 19, 2019
They have been helpful up until now. It gives me some time to do things besides helping my loved one.
They should be more communicative.
Bill B_10
It's hard to take care of her dementia, but I can't think of anything specific.
They have been very good and have tried to keep us with the same nurses over the period of time that we've been using them. They're very responsive.
Maxine T
February 19, 2019
They help by providing the caregiver for me.
The caregiver is very pleasant, she is a good driver, and will do anything I ask her to do.
Mary W_17
February 08, 2019
It is wonderful. I thought it would interrupt our family life, but it does not, and I love it.
I like that they are prompt when we need something. They send caregivers that really care and are good. They take really good care of my husband. They are responsive to anything we need. I couldn't be happier.
Gary G_3
December 03, 2018
Without the services, we would have to put her in long-term care, so it makes a big difference.
They are very reliable and they are a good help.
John S_36
November 08, 2018
She took my wife to the movies since I'm not much of a movie-goer myself.
They are very polite, punctual, and did a great job.
William B
They made it possible for me to get my wife through her resistance to her shower every morning. Some did that a little bit better than others and some were magical and were really fantastic but they went elsewhere.
It's the only one I know and they've done a magical job in getting my wife through showers in the morning. They help her get dressed and get breakfast. They are overcoming the resistance that she's put up. We have some caretakers that are better than others.
Joan C_8
October 10, 2018
She does all the cooking and she helps me.
This is the second lady that I have had. My first lady was adequate and the second is more than adequate.
Patricia K_2
October 09, 2018
He just needed help going to the bathroom and other things, but he wasn't bedridden.
They are very caring and they want to help you all that they can. I was very satisfied with them.
Joann S_4
September 06, 2018
She helps me shower, does the dishes, and sometimes she'll wash the floor when I haven't even asked her to.
I would tell a friend that they are very caring.
Roberta R_1
September 06, 2018
They help me by being here every day.
I think they are on the ball. They answer my questions over the phone and they return my calls.
Don P_5
August 17, 2018
She is wonderful.
I have been very satisfied with the performance of the caregiver in Florida.
Evelyn K
August 07, 2018
The person I am dealing with he tries to make life very nice. He is pleasant and does his work.
They are very accommodating. They do their work. They are pleasant and nice.
David A
May 22, 2018
They are always having someone to come for filling in. There's always someone to give care to my mom when I can't.
It seems like whenever I need to make a change for scheduling, there's always someone there no matter the time of day. I can't say enough about Alexis and the team there.
Anonymous
April 17, 2018
My loved one has an illness and it's providing them stimulation to have people to listen to them more than I have time for.
I've only had some caregivers come out. One is better than the other ones, but they're all very kind. I think it's their kindness and calmness.
Ceasar B
They've been on time and they leave at the time they are supposed to leave. I have no reason to question their hours. It's made life much easier. I'm not afraid to be alone and I'm well taken care of during the day.
Anonymous
April 17, 2018
The provider could keep more in touch with the client. It is very important because they do their job well. The caregivers help with showering, and that helps a lot.
Cathy G_4
March 14, 2018
They provided a great caregiver for my mom, and I liked the follow up that the agency did. They provided care for my mom so I didn't have to do it.
Kathryn J
March 05, 2018
The caregivers are very reliable. They have taken the pressure off of me to be there.
Paul S
January 11, 2018
Visiting Angels is very responsive. The people they've sent have been pretty good. Visiting Angels has made my life easier by sending me people that are good for my wife. They have taken a lot of stress off my back.
Ann M
December 07, 2017
I would recommend Visiting Angels because the caregiver is very professional. Visiting Angels just gives me peace of mind that my mom's needs are being taken care of.
Sheila_2
October 23, 2017
Visiting Angels is professional, kind, and makes it easy to get the services started. It is comforting to know that someone is here with my mother.
Daniel K
October 10, 2017
Visiting Angels has very reliable and excellent caregivers that they provide my mother with. Visiting Angels makes my life easier by providing my mother with a caregiver who cares for her needs. I live in New York and she lives far away from me. It makes it so I don't have to travel there as often to care for her.
Ellen L_1
September 25, 2017
The owner of the franchise is very invested in the care of my mother. I can sleep at night knowing my mother is being well taken care of.
Brunhilde C
I am very satified with Visiting Angels. I love them. Visiting Angels has allowed me to get out and continue my errands. It's fantastic.
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