They help me with those things I am not able to do on my own. There are many things I like about BrightStar Care. They give me the type of care I need.

They have changed our lives for the better. I like that they are easy to get a hold of.

They help take care of him so I can work. I like them because they are easy to get ahold of.

It put me at ease when I had to leave her at the care of the caregivers. I liked that they were caring and paid attention to every detail.

They help provide quality care I like them because they have consistent caregivers.

They are there when I need them. I like everything. They go to great lengths to make sure they communicate and send the right people that fit your situation. It is personal. I have no complaints at all.

I love the nursing care we get. I like the nurses especially.

They do everything they can. They help me with things, like making the bed and take the trash out. I like their attitude.

I like that they follow-up with me. I like that they have been very responsive and the staff have been professional.

They could make life easier by having a full-time nurse show up when they are supposed to. I would like improved communication.

They make sure the client is taken care of when I am not home. They are very professional, and they keep everything simple. They are on top of everything that needs to be taken care of.

I am able to do certain things with her. I like that they meet my needs with her.

They've made life a bit easier by helping me out with sending in nurses. I was doing it all by myself at one time. I like that they have great nurses.

It makes a huge difference in our lives. The quality of the person we have is above others.

I have not had issues yet. I like their nurse.

They were very helpful. They actually did what they said they will do.

My caregiver has helped me the most by doing things that I can't do such as the dishes, the laundry, and making the bed. Making the bed is the hardest thing and I can't do that. She is awesome the whole way around and she is a great person, very friendly, and outgoing. I like that I have a really good person.

They have been prompt and helpful. They give good service.

When he has nurses, I would say excellent. When he doesn't have nurses, it is average, The quality of the care helps me the most. I like the nurses.

The caregiver from BrightStar Care makes my life easier as she goes shopping for me and helps with cleaning. She is a lot of help to me. I like the caregiver who comes out to help me from BrightStar Care as she is absolutely wonderful.

The nurses show that they care. They have got great nurses and are able to work with our needs.

There a lack of people. It requires a home health aid overnight. They could hire more people.

I don't have to worry about my mom's safety or health because of the care. They should require all of their caregivers to have some college-level training, in hospital or clinic work.

They have provided a nurse at night so I can rest. I would like them to have better training for the nurses.

They make sure that the nurse is available. They are good to their employees and take care of things right away.

It takes a lot off me. I like the people they sent out.

I just needed someone who cared and did their job right. One of the caregivers wouldn't do anything. She would just sit, I had to beg her to take the garbage out.

The client definitely needed home care. It was vital for her. They've always done a great job for us. They're typically responsive.

Just having the nurse here with us makes a big difference. They are very dependable.

The personal care is the most helpful part. They need to make sure that there is coverage on the weekends.

The caregivers need to be more attentive to their clients' needs. The agency can't take days off. That is ridiculous. We pay a lot of money and can't have people skipping.

The most important part they do is to try to monitor for seizures. I love the communication, they are all super friendly.

They took care of my medication and they always showed up on time. I like that the nurses they sent were all excellent.

They work with our scheduling changes. They adjust the schedule and are very accommodating to our needs. They are flexible, and they took the time to get to know my dad.

They made sure that I healed properly and was able to get back to a normal life after surgery. I love the efficiency and the friendliness of the therapist. The therapist is firm, determined, and friendly.

My dad is very needy, so he can't log into his computer or get out of his chair without a fall risk, so she does all that so I can go to work. The staff, like the schedulers and initial intake person, were professional.

They have given me relief and given me help when I need it. They really try hard to get scheduled as soon as possible.

On my mother's daily life it has made it extremely easier. I like most their communication and their scheduler does a great job. They have sent high quality caregivers to the home.

They were good at helping me provide care for my father. Starting when they were supposed to start.

I need people here four days a week. They could give me more consistent services.

They let me have the ability to go to class or work. I like the nurse, they are nice and dependable, and they make sure that everything is in order.

The most helpful is the individual kind of care they give me. I like that they are compassionate and concerned for their patients.

They're very thorough in everything they do. They've been very good to him.

They help me where I need help at. I would like help on the weekend.

They talk to me about what is going on in my life and they know what is going on. They are kind.

It's been very helpful. I'm paralyzed, and they wait on me for whatever I need. The girls they've sent me have been awesome.

They do a good job. They show up.

Having someone who was there routinely and long-term. I wanted them to come Saturdays and Sundays so she did not have to get used to too many people. I would recommend them. I often had to call to find out who was actually on the schedule. They had difficulties getting it scheduled for that day or that weekend. I had to know ahead of time so I had to call them.

The medicine helped, and they put me at ease. They did everything. They are professional and caring.

They are kind people. You get to know them like they are family. They are on time and are very hard workers.

It was nice to have the support of the company to help when we needed it. I liked that I could express what I felt and they addressed and acknowledged it.

She takes care of me, she cleans my room, she will wash my clothes, and helps me with everything. The caregiver does everything she is supposed to do, she is professional and helpful.

I'm paralyzed so they get me out of bed and make my meals. They're here every day to meet my needs.

We like getting someone consistently. That means a lot. They have been a lifesaver. I like the people they send. They also follow-up with us, which I like.

I couldn't survive without them. Without the care from their staff he would have to be in a nursing facility, out of his community and home. They have benefits for their employees, the care that they have given their patients and employees during the pandemic is good, they give bonus pay to the employees. I like that they have electronic health records.

It made my life a lot better because I was able to catch a break. The people they sent out were really good. They would prepare meals.

They could give their staff more training. They could improve their billing practices.

They helped the most by coming and giving my infusions that I need. I like my nurse the best.

They would monitor her oxygen. They were very professional and they took care of all her needs.

They helped the most by cleaning and doing the laundry. They need to send the same person twice.

They help him get up and move around. They also provide him with bathroom assistance and with company. I like they provide staff who have already gone through a background check and enter the home already qualified to provide the care.

They can screen their nurses better and train them better. One nurse showed up and spent most of the time trying to figure out how to put things into the computer. The biggest problem is their computer system. They have to get on my wireless network, which messes things up. They have no other way to make notes or clock in other than getting on my WiFi network.

I cannot be there, so they are able to be there in my place. For us, the biggest thing is the providers. I think ultimately, it leads down to them not being paid well, so they do not always stay with the company. I feel like they could have better retention of employees.

It has been wonderful for my dad that he can have someone to depend on and that I can depend on. I like our caregiver.

I got to go to work without worrying about it. I liked all the girls that came because they were very nice, and they treated her very well. She ended up liking all the girls that came out.

They make life more convenient by getting medications. They could be more consistent with scheduling.

I do not have to stress about who will be taking care of the baby while I am at work or if they are capable or not. They enjoy being with me, so the nurses stick around. From the moment they took over, they have done their best to make sure every shift is covered. They have stepped into areas that I did not expect them to. They treat me like family, and I treat them like family.

They have helped me the most by being very caring. I would like them to have enough staff to cover everybody.

It allows me to do the things that I couldn't do if they weren't here. I like the people that they send me. They are always skilled and take their jobs seriously.

The caregivers are friendly, trustworthy and kind. I like that they got someone for my mother that is consistent. One time, the sub was horrible.

They have been running my errands. I like that they are nice and call to check up on me.

They physical therapy has been good. They could provide me with the care that I need. They could never get me any CNAs.

The impact is amazing. They give my daughter the care that she needs correctly. They are awesome. When we have problems with insurance, they help me out a lot. They answer a lot of questions I don't understand. They gave me numbers to call.

There were times when the caregiver did what she was actually supposed to do and tried to engage mom, and those times did help us. Other times she really wouldn't do too much. It was different each time. The whole point was to free up some of my time. They need to speak with their employees about doing what their job description is. If you are there to sit and engage the client, you need to be doing that.

They just blended right in, except the physical therapist who was a little angry because my shoulder was out of place. She couldn't touch me. I think her name was Henrietta K. I had good service, so if a friend was looking into it, I would explain to them how much it cost. If they can afford it, I would say yes. I have one girl, Lacresia, who, even though she isn't working for me anymore, still comes by. We go shopping sometimes, and we became friends.

They give me peace of mind. They give my mother the care that she needs. They are responsive, professional, and accommodating.

They have been very helpful overall. It's nice to have time to help my mother, which is hard for us to provide. As a family, we cannot do that for her every week. They should do better screening on the new hires. One of the caregivers was using my mom's debit card to buy extra groceries for herself.

They give her a bath, do her cleaning, and everything I need. They do everything I ask them to do. They could be a little more consistent. I can't leave my wife alone unless I have a caregiver with her, so that's the only time I have to do anything, is when they're here. I think they need to have more aides. I have a little difficulty getting the schedule I need.

They provided care for a loved one when we couldn't be there. There was not complete consistency in the level of experience the caregivers had.

Number one was definitely the continuity of the caregiver, they got to know him and his routine which was helpful. The continuity of the care we had mostly the same people most of the time. That was important to the patient and family and me. Everyone was wonderful with Lester, especially Kiana.

They have been extremely helpful, they have done so much for me. I like how they treat you like family.

They have done well. They have provided caring caregivers and they are compassionate. They need to have caregivers available. They don't have any backups.

The nurse made me feel comfortable. The nursers were friendly.

The nurse is able to get the needle in on the first try. That is the number one thing for him. They are very knowledgeable. The nurse we have is very knowledgeable and good.

They are constantly doing what I ask for and making sure it is done well. I like that all of the workers seem to be sincere about what they are doing.

I have a very difficult problem being an alpha 1 patient, I need my medication to arrive on time, and there have been nurses from bright star that were not entirely trained to handle the kind of issues that I have, but the nurse that I have now in exceptional on all counts. I have never had any problems with billing or management, they are always very responsive.

It takes weight off of my shoulder. I like how they will call me and talk if there is something that has happened. There is good communication between me and the office.

When they are here, they are great, but I can't depend on them. Since the hurricane came through, they have had a hard time with staffing. They should be able to have an aide come out more regularly. I have had to quit my job because I can't depend on them.

They help me the most with lifting things for me. I don't know of anything they could do to make it better.

They make sure my treatments are done on time. They are very professional and they communicate well.

They could have let us leave the house to have some free time. They were very well aware of his condition and most of the time took real good care of him.

The services are critical. The only thing that I see is that when they apply medicine they need to wear gloves. They do not have a portable ultrasound machine before they tend to me.

They do a pretty good job. They come and stick needles in my arm, its not the most enjoyable thing in the world, but they are really pretty logical people.

I'm not able to go to work without these services. It has been a blessing. I don't have anything negative to say about BrightStar Care.

He was appreciative that they were there and he was calm with the caregivers. They were professional, caring, good, and answered the questions that I had.

Sandy is very dependable. The other girls that have substituted have been very personable and thorough. I am very pleased with the care. The scheduling is hard. If our regular girl is not around, it's difficult to find a replacement. The majority of the time, we haven't gotten one, but when we do, the girls are good.

The services have helped me strengthen my muscles through infusions I receive. My nurse is really friendly. I can't say enough about her.

They should have been on top of their stuff. I got criticized for not calling the office directly to complain about the services. They started off well for the first few weeks. After that, they became very lazy and were more concerned about playing on the computer and smart phones than doing the actual work. When they did the laundry, they left our clothes in the washer and dryer for two or three days before we realized that our clothes were missing.

I couldn't do anything and they were able to help me check my wound. The caregiver that came was great, but they could have called to let me know that no one was going to be coming anymore.

They are awesome. I wouldn't trade them for anything in this world! The company is just great. The care that they provide for their clients is awesome.