Concierge Care of Daytona

  • 1452 North US Highway 1, Ormond Beach, FL 32174
  • Updated soon
  • 4.6 ( 100 reviews )
  • Home Care

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Description

Reviews

4.6 ( 100 Reviews )
review users
Anonymous_6979
February 28, 2023
We don't really need care at night. The other ladies who come have put my mom at ease. She feels very secure that the ladies are around her at night. They don't have to do as much work, my mom is independent but just has to be watched so she doesn't fall. One of the caregivers was kind of rough and not very nice. I wasn't the only one that thought that, other caregivers thought so too. Culturally she is not tolerant and found the patient disgusting. We only had her two days and I told her not to open the door for people, that I would, and she did, but she got mad and instead of saying "sorry" she asked if we had a video camera.
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Timothy O
February 27, 2023
They make it possible for me to do certain things that I am unable to do. The people are all responsible and professional; and I am always happy to have one working with me.
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Robert C_66
February 27, 2023
I am very happy with the caregiver that I have. They always stay on top of everything.
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Suk Hui D
February 08, 2023
It has been a positive experience because the call to make sure everything is okay and I like that. I would recommend them because they are constantly calling to check to see how things are going.
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Pat P_9
January 27, 2023
They send people I like. They don't leave me hanging and wondering.
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MaryJo S_1
January 25, 2023
They take the problem away from me. They are reliable and they show up everyday.
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Deane W
January 23, 2023
They have personal interactions. They've been able to meet the staffing needs as we've needed them.
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Anna G_12
January 12, 2023
They answer my questions and they provide the care needed. They are very concerned and keep me informed.
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Fran T
January 12, 2023
This caregiver give my loved one a shower, shave, fixes his lunch and breakfast, alongside doing some other things. I like the patience that they have working with my elderly loved one.
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Margaret L_18
January 09, 2023
It's been very pleasant. They have impacted my life greatly. This agency knows their business. They are professional and respectful.
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Carl P_2
December 30, 2022
They have done well by taking out my trash when needed, straightening up the bed, and offering to fix food for me every day to make sure I eat. They are usually on time, and if they are not, they call me to inform me about that, so I'd recommend them
review users
Anonymous_6757
December 12, 2022
I need the services. They have helped the most with calling me when the caregivers don't show up. I don't know any other companies. It is always a different caregiver coming.
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Sandra O_7
November 28, 2022
They help by providing care. They're good at what they do.
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Mary L_41
November 23, 2022
The caregiver provides companionship on a daily basis. The agency is very attentive to the client.
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Barbara P_49
The patient can count on the caregiver. They keep in contact with me a lot.
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Kathleen _4
November 10, 2022
They work with us if we need to make any changes. They keep me up to date regarding any schedule changes.
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Doris K_5
October 28, 2022
The services have been enhancing her life. They have good communication and good service.
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Victoria "Dolly" T
They have made life easier by giving me peace of mind. I like that they are attentive.
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Amy R_6
October 26, 2022
The aide is very nice to mom. They made it very easy for me when I started the care.
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Richard C_35
October 24, 2022
They do a great job. They provide qualified aides.
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John "JACK" K
So far, so good. She is always available to assist him with what he needs. I like the reliability so far.
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Anonymous_6620
October 18, 2022
I just know the care is easier on my mom, so she does not have to deal with my dad all the time. I like the response from the office team.
review users
_1
They provided caring people. They are responsive.
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Nicole L_4
September 27, 2022
They have provided good people for my dad. They are friendly.
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Margarette H
September 14, 2022
They come on time and if there is a problem they give me notice. The care givers only last a month and then there is a new one.
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Anonymous_6523
September 14, 2022
They need to know how to use a Hoyer lift and make sure that they are cleaning the patient. They can have better coverage. We had a number of people not come for their assignments and no one showed up.
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George G_15
August 29, 2022
The provider has helped him the most by getting him ready for the day, getting him a shower, and making him breakfast. I like their dependability.
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Santy G
August 29, 2022
They have made my experience positive by being responsive. I like that hey are dependable 99% of the time.
review users
Arthur T_3
August 22, 2022
They take care of my catheter bag, they change my diaper, and they provide me with lunch or any tasks I need. I recommend them highly for the promptness, the quality of care and the attentiveness of the staff.
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Esther K_3
August 09, 2022
They have helped the most through driving to doctor's appointments. One thing I would tell a friend is that the workers are very capable.
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Robert T_18
August 08, 2022
It gives me peace of mind. They are flexible and responsive. The team is kind.
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Caroline K_3
July 26, 2022
It gives me a break to get away and run some errands. She is there to help Caroline out. The quality of care we are getting is pretty good. The person that helps my wife out does a great job.
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Hugo D
July 22, 2022
They are prompt and efficient with their service. I like the personnel they have.
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Anonymous_3227
July 22, 2022
The agency has quality staff. I like this agency because they follow up.
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Dallory Y
July 20, 2022
The services provided gave me a peace of mind. They took extra time with the family to provide care.
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Shirley G_7
July 12, 2022
I cannot walk on my legs by myself so they help me with everything. I love my caregiver.
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Mary J_45
June 28, 2022
Tina is an amazing help. She's very professional and is very neat. The caregivers provide amazing care for her. It's comforting to my mom to have someone there to watch her.
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Ed L_6
June 27, 2022
My husband has Parkinson's and I'm about to have hip surgery, so she helps us a great deal with laundry and chores. They are very prompt and do what I ask them to do.
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Richard T_14
June 09, 2022
They have kept me covered most of the time with minimal gaps. Some of the aides they sent weren't good at their jobs. I had to show them techniques to properly change out the tub underneath him.
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Phillip S_5
June 09, 2022
The services have a huge impact. My dad was falling at night when he had to go to the bathroom. That has stopped now. That is why I asked the agency to step in. They keep him safe at night. They are very reliable and they are kind people. If there are any problems, they call.
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Donald "Don" H
The agency has helped me the most by having caregivers available for the hours I need them. I like that they help me keep my coats washed and clean and they make my bed up.
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Peter W_4
May 27, 2022
The agency could send more qualified people. They need to improve on getting qualified caregivers.
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Peggy W_9
May 18, 2022
They have provided me peace of mind that someone is there for her. I think any improvements would be specific to my mom's situation, but they are very responsive to my considerations. That said, there have been people that might have needed perhaps better training.
review users
Donald K_10
May 18, 2022
They help by providing overall care. They help with wheelchair transfers. I need help with the physical things. I like that they do their best to get a caregiver for you who matches with you.
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ChrisC
April 29, 2022
The agency is helpful by doing everything they are supposed to be doing. I like that they have flexible hours and take changes in consideration. They accommodate my dads schedule.
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Anonymous_5944
April 14, 2022
They help us do things we couldn't do ourselves. The people showed up on time.
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Thomas N_4
March 29, 2022
My caregivers have helped me the most with preparing food. I like the people the agency has working for them.
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Prabha & Vasant G
I like the availability of the caregivers, and that we are getting the care we need for the times we requested from Concierge Care of Daytona. Concierge Care of Daytona is great, but very expensive. I like that the caregivers have the availability we need.
review users
Colleen B_7
March 18, 2022
They help with cooking, light housekeeping, and they wash his laundry. They have been dressing his wound every day. They help me take him to the doctors. They have been very helpful. I appreciate that they are very accommodating. We are really happy with the caregivers that come.
review users
Debbie R_13
February 22, 2022
Helping me to recover at a maximum point. The expert care that I received was excellent.
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Reed C
February 17, 2022
It was a fine impact. The caregivers did what they were supposed to do and they were more than appropriate. They did everything correctly and they were pleasant. I liked that they did what they were supposed to do. If I didn't like the agency, I wouldn't go back to them. They were just fine with me. I was very pleased.
review users
Anonymous_5719
February 14, 2022
I was not very satisfied with some of the caregivers. There were some issues with language barriers. The scheduling needs to be improved. I did not make it on the list for five nights in a row.
review users
Priscilla N
January 28, 2022
They interact socially with the client. They notify me when there is going to be a lapse in coverage. There is a lot of communication.
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Edward P_6
January 25, 2022
The agency has made our lives easier and its a good experience for my father. I like the caregivers they have provided me.
review users
Judy Z_3
January 14, 2022
I work four days a week, so someone is here while I am working. She resents that I am not there but she handles things okay. There is nothing really that Concierge Care could do. Judy is not an invalid. She needs more of a companion and someone at retirement age who can provide companionship rather than a nurse.
review users
Anonymous_5506
December 30, 2021
With her being in assisted living, I'm not there for her all the time. When she had her stroke she needed someone to be there to do all kinds of things. We absolutely need the caregiver she has now. The caregiver right now is good. It depends on who you get. They could charge less. That's it.
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Margaret T_7
November 22, 2021
They should answer my phone. They need to get people to know what they are doing.
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Louis C_5
November 22, 2021
They help me with showering. I like that they're very reliable and always on time.
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Willie D_1
November 12, 2021
They take care of my father and they explain what needs to be done. I like how they are very professional and keep in contact with me. The amount of care they give is excellent.
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Walter "Walt" W
They are always willing to work with our schedule. Their caregivers are amazing.
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Laurie C_6
October 21, 2021
They call us and let us know what is going on. They should improve the quality of the providers.
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Bruce W_7
The agency is helpful by always being there for me. I would like to see the agency have backups ready to go. I want to have substitutes for last minute changes.
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Nona B_1
October 12, 2021
The agency contacts us and is flexible. We've decided to adopt our caregiver as our own!
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Betty S_26
She is wonderful and is like a family member and sees to my comfort. I like the aides.
review users
Anonymous_5088
August 30, 2021
They filed the reports on the portal so I could monitor if I needed to contact anyone else. I like the portal and how if you had issues they took care of it.
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Luise K
August 17, 2021
They help most by taking care of my mom who lives alone. Everybody has been really professional and reliable. They take good care of my mom.
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Alex V_2
July 29, 2021
They assist with dressing and bathing. When I need their services, they usually provided it quickly.
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Donna M_27
July 27, 2021
I like the equipment they use for their physical therapy sessions. After having a sprained knee and a stroke, I've had a hard time with my mobility. They keep my place clean.
review users
David M_41
July 19, 2021
If they do what they say they will do that would be great. Some caregivers cannot even lift my husband, and there were two of them and they still couldn't do it. I do have a couple of great nurses that have been here. Right now I would not recommend them to someone.
review users
Christopher W_5
June 24, 2021
It has been pretty helpful. They straighten out my oxygen hose. They help me cook and do dishes. They help me with my pets. They hire very decent help. A lot of their people have been really great.
review users
Michael H_23
June 22, 2021
I'm here all the time, so I could do it myself, but they help me do the job. The biggest issue is that every visit is a different person. We need more continuity; that would be very helpful.
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Carolyn M_17
June 05, 2021
They help her with showering and dressing. I like that they are flexible with our schedule. I like that most of the caregivers are good and helpful.
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Grace D_2
May 29, 2021
The way they take care of me has made it a positive experience. I like the girls they have sent me. They are good and friendly.
review users
Anonymous_4835
May 21, 2021
My mother has a caregiver to pay attention to her, and they have the training to support her medical needs. They try very hard to accommodate me.
review users
Anonymous_2712
April 24, 2021
I don't think the client would be alive without them. I like the consistent care. There is no lapse.
review users
Pam B_8
April 22, 2021
We like having someone else here for him. They have been reliable.
review users
Lenor R
April 16, 2021
The caregivers are caring and compassionate. I requested that certain things get done at certain times and it took a lot of time to get them to do that the way I wanted them to. They said that they were not doing the things how I wanted them to because I was not communicating with the caregivers. I thought that was what the care plan was for. I thought that since we went through the care plan that the caregivers would follow it and that the office would make sure that its being followed instead of me having to tell the caregivers directly what I wanted.
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Jessica M_3
March 30, 2021
They should be able to do the job that has been requested. They need to respond to their customer's queries and get more organized and send people on the days that they said they were going to.
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Gail B_5
March 19, 2021
Luna does everything for Frank, she is marvelous. I love Luna, our home health aide is wonderful.
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Betsy H_1
They are responsive when I call. They are very compassionate and they do everything that needs to be done.
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Michael H_19
March 09, 2021
They have improved her quality of life. I think she is happier because she has interaction with the home care provider. She feels safer since someone is there to assist her when needed. She has taken more showers. She is not fearful. I have recommended them. Every time someone has called me they have been very polite. I already knew I would like the person that is working for me. They are very easy to talk to.
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Peter H_4
March 09, 2021
They make his life easier as my dad gets used to the care he is getting. They help him with his exercises. I would recommend this company because they have done a wonderful job caring for my father.
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Susan M_33
February 25, 2021
They've communicated well with myself and my siblings. They provided us with consistency. We have the same caregiver Monday-Friday and the same one for Saturday and Sunday.
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Joe M_8
February 17, 2021
My caregiver will give me advice. My caregiver is attentive and on time. She is alert to my physical being, which is important. I have had a consistent caregiver with this agency.
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Sue B_19
February 11, 2021
They provide the help that I need, so I can have a little bit of down time with my mother. I like that they are reliable. When they bring someone here who doesn't match, they find another replacement.
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Charles A_7
January 27, 2021
I think they should interact more with him. Maybe they try; I've talked to one girl who goes above and beyond, but the others don't always. Some of the caregivers don't take a lot of initiative to do extra things, like housekeeping. They don't go above and beyond, in my opinion.
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Robert H_53
January 26, 2021
I don't have use of my legs so they come help me throughout the day. I have had a couple girls come and they were pretty clueless. One girl didn't even bring gloves.
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Jim M_22
January 19, 2021
Instead of me getting everything the caregiver does everything for my wife. They do whatever you ask them to do.
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Richard S_28
January 12, 2021
They keep an eye on my father and I can put my faith in them that they will care for him. They are helpful and reliable. I have not had a problem with robbery.
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Nancy B_36
December 21, 2020
It gives me a chance to get out of the house. Our caregiver seems to be very nice and caring and my wife likes her. We're happy.
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Elizabeth D_11
November 20, 2020
They get everything set up and make it a smooth process. They are very professional and help and will go out of there way to help you.
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Chuck T_1
November 20, 2020
The good caregivers have been very kind to us. We have a good caregiver now.
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Lynn B_1
November 20, 2020
I like that they have gotten me an aide from 10am to 9pm which is exactly what I needed. If one girl can't make it they try to find me someone else. I like their responsiveness to my needs.
review users
Pauline P
November 18, 2020
They could improve the training that they give the caregivers. They shouldn't wait for the client to tell them what to do. They could be more attentive to the patient's needs like doing chores instead of just sitting around and playing on their phones. I would recommended them because they're still good.
review users
Harry W_1
October 30, 2020
She knows what she's supposed to do and she usually comes in and does it. She's only here three days a week and she should come on time. I've been a little bit unhappy with the caregiver, but I told the caregiver about it so I hope it changes. There was a mishap with the caregiver getting my loved one into the chair. My loved one has a tear in the skin and the elbow is all bruised.
review users
Tracey M_4
October 29, 2020
Many of the caregivers are very caring and loving. They treat her as an actual human. I feel like the company needs more caregivers so that they don't have to constantly change caregivers.
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Traci M
October 28, 2020
They provide someone to be with my father. I've liked the caregivers. I like that they're responsive and there if you need additional help.
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'Mary Louise' W
They are just generally good at helping me out. I like that they are very nice.
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Cynthia C_4
October 22, 2020
I am able to call at the last minute and they will accommodate me. They are very customer friendly and professional people
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Mark H_9
October 15, 2020
They could improve communication, because that's always an issue with anybody. She makes sure my mom's safe. There was an issue early on where the caregiver called in sick and there was no replacement found. That messed up my day.
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