Home Helpers of Polk County
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- 315 Doris Dr., Lakeland, FL 33813
- (863) 271-7776
- 4.5 ( 66 reviews )
- Home Care
Related Costs
Description
About This Community
We’re more than an in-home health care agency – we’re your extended family when family can’t be there.
From our initial complementary in-home consultation to compassionate home health care services and emergency medical alert monitoring, we provide exceptional support for you, your loved one, and your entire family
We work with you to create a customized care plan that matches your family’s needs, taking time to understand your unique situation through a step-by-step process for the best quality of life for your loved one and peace of mind for you.
Reviews
4.5
( 66 Reviews )
MICHAEL M
February 27, 2023
They help most with the caregiver cleaning, helping me out, and everything.
My caregiver is good. He is the whole package.
Harriet B_2
February 09, 2023
They are here to talk with me and help me around the house.
I like how friendly, kind, and understanding they are.
William B_14
February 08, 2023
Without it, we wouldn't make it through the day and keep things going.
I would recommend them because when a worker doesn't work out they can replace someone immediately.
Anonymous_4468
January 20, 2023
I'd appreciate it if the caregivers got here earlier to take care of me.
The caregiver we have does an outstanding job.
David M_64
January 10, 2023
The caregiver isn't here every day, but he helps with laundry or cleaning bathrooms.
The caregiver sent out is nice, he's a fast worker, and he does whatever we need him to do.
MaryAnn R
January 03, 2023
They do everything they said they'd do.
They are very attentive to my parents.
Anonymous_6915
January 03, 2023
We have extra hands now, I don't have to do everything by myself, and it gives me relief.
It seems they genuinely care about the services they are providing.
Ira R
December 15, 2022
The agency takes great care of its clients and makes them happy.
I like that they are thorough.
Sharon L_15
December 15, 2022
Their company here helps me do things.
I am able to do some things that I wasn't able to do before.
Alfredo R_1
December 07, 2022
The agency gets whatever I need done.
I like this agency because the caregivers are all very nice.
Pamela K_3
December 02, 2022
I like that they come when they are supposed to and are on time.
I like that they are very reliable.
David P_21
October 18, 2022
They have done their job and done their best to help me out.
I would like more communication.
Teofilo P
October 10, 2022
They have made life a whole lot easier for me. I couldn't do it without them.
I like that the staff is very pleasant and professional.
Anonymous_6497
September 22, 2022
I am not there in Florida, and they help to be my eyes and ears.
I like the staff.
Jane P_6
September 13, 2022
They are timely and efficient.
I like their attitude and service.
Henry A_4
September 02, 2022
They've made my life a bit easier by finally having someone come in on Sundays, so my wife has a break.
It's getting better. It's a little frustrating that they don't have someone to work the phones.
Timothy C_3
August 16, 2022
If it wasn't for them, I don't know what I would do.
All the caregivers that I have had so far, except one, has been great. The one that I was not happy with no longer comes to me.
Grace N_4
July 29, 2022
My caregiver is a compassionate woman and very caring.
They are very attentive. I'm getting great care.
Ralph M_3
June 29, 2022
They provide me with all the care I need with high quality.
I like that they send me great caregivers.
Anonymous_6034
May 11, 2022
Their services were great, but they very rarely were able to give them. You didn't know whether they were going to help you or not.
When they were there it was fine, but they very seldom showed up.
Patricia F_18
March 22, 2022
All of the caregivers have been very professional.
We have really liked the caregivers that have been sent by Home Helpers.
George G_16
March 03, 2022
This is our second week of services, the services give me relief. My son doesn't like to go grocery shopping with me, it allows me to take care of any business that I need to attend to.
The caregiver is always on time, and he provides the services for my son. My son has made good friends with the caregiver.
CAROL M_1
January 04, 2022
She makes life easier by helping me stay organized.
My caregiver is wonderful and makes life a lot easier for me.
Glenda F
January 04, 2022
The aides do the work needed,
I know Ken and he is good.
Beverly P_5
They were really kind and easy-going.
They were kind and very competent. We've used various home health aides a few times when we've needed fill-ins. On average Home Helpers were the nicest ones.
Samantha P_1
October 18, 2021
They provide care for my wife, so I don't have too and can work.
They seem to have good communication.
PHYLLIS K
October 04, 2021
As the primary caregiver in the family, I cannot say how much it means to know that I can relax or do errands without feeling pressured. It makes all the difference. I could not do what I do without them.
I can't praise the caregiver enough, he is so good with my mom. She is happy and joyful.
TRENTON G
September 22, 2021
They helped by getting me the care that was needed for my husband.
They could have sent the same caregivers.
Anonymous_4644
September 08, 2021
They have helped my husband with his hygiene problems, like bathing.
They are very accommodating and helpful.
DONALD O
August 26, 2021
They've made my life easier by helping me out since my husband needs extra help.
They provide outstanding services.
GARY T_1
July 27, 2021
They take me to the doctors and back.
I like that they sent me a worker, Latisha, and she does a good job keeping me safe.
Robert G_40
July 26, 2021
It gave us so much stress because of the lack of care. We didn't know someone was coming each day.
The office scheduling needs a lot of training. They wouldn't schedule people we liked.
JOANNE I
June 28, 2021
It was very negative for me. After the first lady it was nothing but problems and a lot of frustration. I left the entire idea of an agency behind because of them.
They talked a good line in the interview but were not able to follow through.
Anonymous_4960
June 28, 2021
They have really helped me with things like making sure that I am on the correct diet that I need.
I like that they have good and helpful caregivers.
RITA T
May 20, 2021
She helps me with everything no matter what.
They are very reliable. The girls that they send out are excellent.
Paul O_3
May 18, 2021
They provide personal care. They give a lot of security and safety for Paul to go into the shower. There is someone to help him if he needs it. They do light housekeeping.
They can improve the office dependability and the worker dependability.
HELEN C
May 07, 2021
They need to be better at being on time.
They need to be on time, they need to do a better job of taking care of me.
Vivian G
April 07, 2021
I need them desperately. The right side of my body is paralyzed and there are many things that I can't do by myself.
They are always on time and help me so much in doing all my chores. They are very helpful.
Madeline M_1
March 15, 2021
I have a comfort that they are a phone call away if I have special need or if I have an emergency.
They are very timely, responsive, and professional.
Carol G_15
March 08, 2021
My caregiver makes sure I get a bath and stay fed.
This agency is prompt and knows how to handle their business.
KEITH H
March 02, 2021
They don't have to fight with my husband to clean him up.
The people are nice, understanding, and don't push you.
Rossetta R
February 02, 2021
Their management needs to respond. When you call them you cannot even leave a message.
I would not recommend them all. It is not the people that come to the house. It is the management part of it.
Anonymous_3854
January 18, 2021
Now I have someone I can talk to and someone to be with me for a while.
I am compatible with my caregiver. He does what I ask him to do.
Anne M_7
October 30, 2020
Them just being there was the most helpful. They sat with me.
They were there for me when I needed them. I needed that companionship to feel better again.
Vicki H_7
October 19, 2020
My mom is a lot happier lately and is in a better mood ever since the services started.
The agency is very personable and we really like the caretaker that they gave us.
Joyce S_15
October 19, 2020
They are very nice and they are comfortable. They are very friendly.
They are kind and very warm.
Dan W_3
September 25, 2020
The supervisor was very responsive to concerns.
The punctuality of the staff could have been improved.
Robert B_50
September 16, 2020
The first one that came was very tired and wanted to sleep all the time. Another seemed to be sitting on her phone.
We're on our third person in a month.
Michael G_15
September 15, 2020
They need to be familiar with a hoyer lift. They need to know how to change a catheter and colostomy bag. They should always bring gloves with them. They should always be using gloves.
They need to be pre-certified and pre-qualified for my case. They can vet their people better.
Leon E
July 15, 2020
His caregiver is here five days a week. She makes sure he has something to eat for lunch and also when he goes home. They go for walks and do other things together as well.
I like their professionalism and their attitude. They're always there to take a phone call.
Janice W_1
July 10, 2020
They help the most by keeping in contact with me because I am in bad shape and I need to know what is going on.
I like that they are there when I need them. Things happen, and they do their best to make it right, such as a caregiver not able to come or something.
Winfield U
June 05, 2020
They help me out with my dad, which takes a lot of pressure off of me.
They are flexible.
Susan W_13
April 22, 2020
They sent some good employees. They made sure everything was wiped down.
They did what they were supposed to do or what was requested. They did a good job.
Anonymous_3466
March 23, 2020
They are supposed to cook meals and clean. They need to help with bathing.
The caregivers need improvement. They just aren't good.
Anonymous_3400
February 13, 2020
They usually just help her get to the bathroom and move around the house.
We just had some issues with getting caregivers out. We're doing better now.
Mary Jane K
January 23, 2020
The aide has been the most helpful part.
I never have any issues with anything.
Anonymous_3134
January 10, 2020
They could be more engaging in their job.
They could improve the quality of the caregivers.
Anonymous_1946
June 21, 2019
It's a huge help when we need them to be able to have someone come in.
There hasn't been quite as good follow up this time as there was with my mom.
Agatha D
May 20, 2019
It helps me a lot. There was only one person I didn't get along with. They make my life easier and do things I cannot do myself.
They do a good job, and I seem to be able to communicate with them. I seem to forget things at my age, and they help me.
Anthony R_5
April 15, 2019
They help my loved one with putting on compression stockings.
They have friendly personnel and we do not have a set minimum number of hours per day.
Ethel B_1
March 15, 2019
They just take care of her. They feed her.
They are on time, and they do what they need to do.
Arlene C_1
March 14, 2019
I can't get up and do things, so they do it.
I put my hands on the wall to walk, and I asked her to wipe down the places where my hands touched the walls. She said she doesn't do that. Besides that, everything is good.
Fern C_3
February 15, 2019
They do basically everything. They get her out of bed and cook.
I have only had them for a few weeks, but the caregiver is really good. She goes above and beyond.
Jean C_5
December 07, 2018
They help drive for me because I can't see.
I can always count of them. If my regular driver isn't available, they'll send someone else.
Marlene C
June 14, 2018
They help me a lot because they are a lot of things I can't do anymore.
The last caregiver they matched me with got along with me very well.
David W
April 25, 2018
I liked that both of the upper managers were avalaible when necessary. Their main responsibility is to fill my medication box and helping me with balance issues while I shower.
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