They are attentive to my father's needs, are on time, and talk to him. I like their promptness in having a replacement in case the original caretaker can't make it.

The caregivers are very prompt and very informative. I like BrightStar Care because they are very efficient.

The caregivers assist me by getting me to appointments. I like that they are very timely.

A little bit more training for the caregivers, instead of being told. They are understanding and flexible.

She speaks to me well all the time and she is a nice person. I would tell a friend the nurse is doing okay.

If it wasn't for them, I don't know what I would do. I have very good help.

They communicated well and were able to accommodate me. They provided excellent care. They could have been more reliable and flexible when things happened.

It's an easy experience. They are easy to work with.

They come and help clean his room. I like Heather the caregiver.

The caregivers are very good. They have a wonderful staff. They are not very consistent and the caregivers are late.

It has been a huge help to the family. I like that everyone has been pleasant, caring, and kind.

The agency has helped the most with caring. They are very dependable.

It actually helped me a lot, they helped me take care of my mom. I like that they were able to adapt to my schedule and able to find someone to cover for me when I went to work.

I appreciate that the staff was very thorough after hours on a weekend. They were very thorough on the phone and got right on the situation.

They are convenient. They understood the needs I had for my husband and they sent the appropriate person.

I am the only person that takes care of my mother, so having someone else there 4 days a week took a big load off my shoulders. The care provider I had from BrightStar Care was very good.

They try to match me up with caregivers. I like the caregivers.

They showered her. They had a lot of patience. The care is good.

They would help dress her. We really appreciated all the staff that was sent over. Joan in particular was a rock.

They take care of mom so I do not have to do that. I get to do other things. There is a need for communication to be better. They need to recruit aides in this area.

They clean what needs cleaning. I like that they are a tremendous agency. They call me.

I honestly don't know. I like that they are prompt and I never have to question why they're not her because they're here.

They take care of my mom so we don't have to take care of her. I like the way they treat people.

The agency just gives me some time away. I like that they are responsive.

The services have always been there to help me when I need it. I have used the services for a while and the company is flexible.

It was better than not having anyone at all. A couple of the people that they sent could have been better in their care.

The agency was helpful by meeting my needs and providing the services I needed. I liked that they were professional, they met my needs and they found me a replacement. They all provided good quality of care.

If they did their job the way they are supposed to do without us telling them to. We just don't tell them anymore because they will either cry or leave us. I like that when I have an issue I can call the owner, and he will take care of it.

They were kind and interested in my mom and treated her as a person. They were supportive and easy to get in contact with.

They provided her some great care, sadly it was cut short due to her passing. I like that they were easy to talk to.

This is an as needed patient. Whenever he needs care he is given help immediately. They are very convenient and they help us a lot with this patient. He doesn't need regular care and they are very accommodating with him.

They vacuum the rugs, make my bed, clean the dishes, etc. I like everything about them.

The nurses help me carry out my therapy. They have good communication.

When the aides first came, the work was very efficient and they assisted with the ADL's. I was very sick and in a lot of pain, and they were very helpful. I would like BrightStar to improve the stability of the aides. The first three called out.

Everything gets taken care of by the time we get home. They are great. They're prompt in their care.

They are very friendly and they have reported to us constantly. They definitely know how to pair the caregiver to the individual. They made it so that my mother really got attached to them.

We like them a lot. They take her to the doctor and do everything. They always call me whenever there is a problem. They are very attentive to my mom.

They were tidy and they helped. They were always there to help. From the moment I called them, they were attentive to me. Everyone is super kind to me.

The fact that I know someone is with my parents every day it makes things a lot easier for us. This is something that has changed our lives. Knowing they are getting help makes us feel so happy. They are very caring. They are always there if I need anything. The look and tried to find the perfect caregivers and the best match.

They take care of my husband. The helpers I have are excellent. They are thorough.

They take care of the house for me. That is their duty. They clean the environment, because I can't do it. I haven't been with them too long. They should give them a couple of hours to do more work. I have them one time a week for two hours. That might not be enough.

She does a good job and she takes me shopping. They are wonderful and they will call to check in on me.

She cleaned the kitchen. She did dishes. This was the second time we utilized them. They were very helpful. We trusted them. They followed COVID protocols well.

They're always available and very nice. It's care that's needed. I like that they're very convenient and are fast.

The caregiver, Pierre, was excellent. He was very responsive and caring to the client. They were very easy to communicate with.

They were assisting him in every way that they could. He has called that agency plenty of times when he was in the hospital. They contract with us and they provide us with great communication and they are very reliable.

They need to find me more qualified people. They struggle with staffing.

Just that there was a physical body there with her was very helpful. I just got immediate help.

They help me prepare some meals and straighten up. They have been able to help me get things out for me. The two ladies I have now are very nice and helpful.

I think that some caregivers with a little more skill would be nice. The agency is on call so whenever I need them they are there.

They just take care of him, and because I am old I cannot handle him by myself since he is a heavier guy. There are couple of girls that we like because they think about what is convenient for us, and think ahead of us.

There was someone to take care of my mother, and I was able to care for things on my end. I like how they were very efficient.

They did everything for her. Everything, above and beyond. They were professional and courteous. They answered all of my questions quickly. They helped my mother even though she was difficult. One time my mother lied to the police about a BrightStar care worker. I was mortified. But they understood the situation and her dementia and they were still kind and courteous to her. I can't say enough nice things about those that took care of my mother, and those in the office. Everyone from the company is fabulous.

They were very accommodating. They did good. They were a pleasure to deal with. The woman and the people who owned the company before her would call me and were very good to deal with.

We have only had them for a month and we recently had to change the caregiver. They have been very understanding and on top of things. Any concern that has been brought to their attention, they have addressed.

They allow me to be at work. They are very convenient and professional. They are always on time.

They've sent me people that speak Spanish which helps me. They give great services from the caregiver.

It helped me when I wasn't able to. I liked that the caregiver was prompt.

They have made our lives easier by doing a good job. Everything that they do is good. I like that the nurses are nice.

They were able to work long shifts, just like I needed them to. I like how easy they made it to find a caregiver.

They are quick to get us nurses and have a backup. I find nursing all over, and they are the best.

They helped stabilize her. I like their communication.

She was so nice with them. She was very loving with them. The last time I was with them, I had a bad experience. The last woman we had was mistreating the kids. She pulled my son by his arm across the room. He was crying. One caregiver was amazing. They should double check the caregivers.

I am very pleased with her. She is very helpful. Both of my parents are very old, and she takes care of both of them at the same time. The caregiver that we have is an excellent person.

They have taken care of my child when I need to work. I like the caregivers because they treat my child well.

She has Alzheimer's, so it is hard to say. I like the people that they employ. They get along well with my mother.

The most helpful part of the services are the activities of daily living. I like their responsiveness and timeliness in communication.

Sometimes, they take him outside or take him to the park. I like that they provide services for him. He can be a difficult kid, but it is good to have someone there.

I need someone to be here to babysit my wife who has dementia. I like that so far, they have been able to handle what I need.

They are good about spending time with them. They play and are very understanding of their needs. I would recommend them because the caregivers are very responsible and get here on time.

They help them bathe, eat, and they get them to the necessary doctor's appointments. The owners are very easy to work with and are very accommodating.

My dad is diabetic, and he's getting very forgetful. I wouldn't be able to take a trip if I didn't have them. I like the fact that they were consistent with who's coming out. It felt very comfortable for my parents.

They looked after her while I was at Universal Studios. They answered the phone and took care of my mom.

We have a daily routine, and they help us get through that. They help us with breakfast, getting dressed, and washing up. We have had some recent turnover. The communication was poor.

They could have been professionals. They were not professionals. I would like to see the communication, and them taking what they are doing seriously.

They are very flexible. They will take a referral if you call them within minutes. They provide excellent customer service. They provide constant care.

They've been there when I needed them to be there for him. They have really good customer service, communication, and were very fast at getting everything done.

They are caring, willing, and very flexible. They were really good at pairing us with the appropriate person.

They should communicate clearly. I like that they're easy to work with.

They will do bed baths and provide companionship. I like the people who come to see my mom and how they are with her.

The home care lady that we have now is really good. She is able to speak to my dad in his native language, and she cooks really well for him. When I reach out to them, they respond very quickly. They send someone out on time when the usual person cannot come.

My child is difficult, and on one incident, she attacked a staff member. The company was really quick to replace the caregiver. I appreciate their timely service.

They could have cared for my mom and not cancelled on us. They said they were going to have a caregiver come in and an hour before they cancelled. They also told us that insurance was going to cover it, even though we knew that it wasn't.

The services allows me to work, and provides my husband assistance to getting into his wheelchair. It looks like to me that the company hires quality caregivers.

I've had the same caregiver for six years. I have no problems until she goes on vacation. When my caregiver goes on vacation, they don't always send replacements.

There was one day that my loved one fainted and the nurse was right with her and caught her so she didn't get injured. They have been very good and the owner is very responsive.

They are very patient, skilled, and understanding. She is excellent. The person who took care of us is very good.

They were able to provide his personal needs for us, and give us an opportunity to vacation without him. The caregiver is prompt, hands on, and it worked for us.

They have made things easier by being very pleasant and by treating my wife nicely. They are very good and the caregivers have done a very job for my wife.

They were not helpful at all for Sondra. The caregivers did not drive and they were not compatible with Sondra.

They have been able to help my mother-in-law with certain parts of her hygiene that I don't feel I should personally be doing. The care from BrightStar is doing just what we need! They have been able to meet our standards and do the things that we need done.

They are like my extra hand after I had surgery. I like that the caregiver I have, I adore them. I requested the caregiver after surgery and I got them back.

To me, BrightStar Care is a good company, and they're easygoing. The caregiver that is taking care of my wife came with us from the other company we had. She's an expert with helping my wife.

I am very pleased with them. The caregiver has been a good fit with both my mom and my dad. They feel comfortable with the caregiver, and that makes a big difference. My mom has someone there that can help her take care of her daily needs, and she is able to trust the caregiver. It makes things easier on my dad by having someone there to help with my mom.

I thought that the services were convenient and they had certified individuals. They were good with my kids. They could have been more active with my kids, though; it seemed like they were more used to doing in-home care. It gave me a sense of ease and I felt comfortable leaving my kids in their care.

The caregivers were dependable and were able to do whatever we asked of them. The caregivers helped with bathing and personal care. They helped my loved one with walking, also.

They are extremely easy to work with, on time, and very dependable. Jackie has dementia so they were very good with her transition and maintaining a schedule for her. She is very a prideful woman so in her head, she saw them as a friend to spend time with while her husband was at work.

Every time I call, they're very nice and accommodating. Anything I ask them to do, like changing the schedule, they're willing to work with me. I need someone to be here with my husband because he has Parkinson's, and I worry about him falling and not taking his medicine. They take a lot of stress away from me.

They were incredibly flexible, always available, and the care that they provided was extremely good. It increased my mother's ability to enjoy her day, which is huge. Having them show up has made my life a lot easier because my mother requires help with everything and the caregiver they sent has allowed her to do things. I was able to take care of my family and get back to my job full time.

I like that they had great response to my needs and the service that was provided. They made life easier by providing care for my husband. They tidied up and did personal care for my husband. Some of the chores that the caregivers did weren't her responsibility but she did it anyway.