Home Instead - Dover and Lewes, DE
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- 755 A Walker Rd, Dover, DE 19901
- Updated soon
- 4.4 ( 67 reviews )
- Home Care
Related Costs
Description
About This Community
Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
Reviews
4.4
( 67 Reviews )
Shirley C_8
July 17, 2020
They help the most by doing the things I can't do like making my bed, cooking, and helping me get my clothes on.
The ladies that come here are great! I love that they are great people and do what they have to do.
Sylvia W
April 15, 2020
It is helpful because I don't have to worry about going to the store by myself because I have someone to go with me.
They are concerned about me and they understand me.
Dianne R. S
December 16, 2019
They provide home health aides that call assist me in living.
I like that they are close by and work with me. I am familiar with them and they try to match me with aides that I like.
Dorene C
October 25, 2019
You can end up with 6 or 7 caregivers in a week. That can be detrimental to someone who has an immune problem.
They really don't treat their clients very well. Certain people in the office don't communicate with each other. They are very rude to clients when they call about problems that need to be solved. They don't honor the way that clients want their care to be structured. It is just about who can fill the slot.
Indu S
August 14, 2019
We would have liked the aides to be more regular.
They are quite responsive, and they are flexible. If we had any issues, they listened to us and took care of it. We never had complaints with the services.
David V_8
July 25, 2019
It gives her someone there to talk to. They give her a bath, do her laundry, get her meals together, and provide companionship.
They could improve their consistency. When someone gets sick, they need to get another person.
Anna G_5
June 21, 2019
They take a personal interest in my well-being. I had fallen a few times when she was only coming a few times a week, and she requested to come every day to make sure that I am fine.
They take care of all my needs. I do not have to ask, and they already have it for me. They are helpful for me.
Elvis B
Home Instead has taken care of my mother daily. They are part of her support team by offering companionship. They are all very sweet to her even when she's moody. They give her showers, help dress her, wash sheets and clothing, do her dishes, and clean her area. They help her with important phone calls. They are punctual or call first. Always checking up on her.
dleonardo
May 24, 2019
We really appreciate how accommodating management was in helping my Mom find the perfect caregiver. She has been house bound for a year now, and to have someone who she looks forward to seeing, is such a relief for myself & my siblings. Good to know we are not alone in what is becoming a declining journey for our mother. God Bless!
Phyllis B
They help her get around. I can count on them. They are cheerful and willing to help. They are mindful of her.
I am sick and they can do things I can't. The people who work there seem to really care for my mom.
Debbie M
April 29, 2019
They help maintain normalcy in the house. They keep my loved one on track and follow through with chores and daily things that she needs to do.
I like that I always have coverage, even if someone calls in.
Anonymous_1691
March 18, 2019
They came in and did the things I needed them to do.
They were very reliable if someone that was due to be scheduled, they would always make an effort to find someone else. All of the personnel that I had were wonderful.
Judy M_7
February 27, 2019
It is much better to have someone here than it is to be alone. The services help me in many ways. They help with keeping the apartment clean sine I can't walk. They help give me a bath and feed me.
I like that the caregivers give me help and encouragement.
Linda L_9
January 10, 2019
They are there for her.
They are caring and concerned.
Geraldine H_1
November 26, 2018
My aide is terrific.
I've been waiting two years for them to replace a cabinet door the aide broke off.
Cynthia W_1
September 26, 2018
It's helped me when I haven't been able to get around and do it myself.
They have good attendance. They work well and are knowledgeable.
Ulysses W
August 13, 2018
They are providing a lot of comfort for him. She is very open to suggestions and she is patient with him.
They are very professional and tend to their client's needs very quickly.
Catherine R
July 13, 2018
I like the personality of my caregivers.
Anonymous
December 18, 2017
They don't help me clean.
I like that they are able to do my laundry, but I would like for them to help me clean a little more.
Delores S
June 27, 2018
They should have been allowed to do what we wanted them to do. When they vacuumed they weren't allowed to move things and they weren't allowed to move things themselves when they dusted. I had to move it all myself.
They can't do what they want them to do. They're not allowed to.
Lea C
June 27, 2018
When I come home the caregivers do a great job with her. They help with making her bed and picking up her clothes.
I like that they really try to match my mom up with great caregivers.
Linda P_8
June 21, 2018
The people that I like are Nancy and Debby because they do more than anybody else. They do what my mom is asking them to do and they are busy doing that. They do meals, clean for my mom, and give good care to her.
I would tell a friend that they have to make sure they are finding the right person, not someone that will sit there.
Anonymous
December 18, 2017
Since I had an injury, there's many things I can't do, like light house cleaning. They do things I can no longer do and get work done. I am glad that they are so pleasant.
There's a difference between the office and the people who come in. The caregivers are great. The office could improve in communication.
Dulcey G
June 14, 2018
It has taken a lot of pressure off of me because he can be rather difficult to deal with at times.
The caregiver does take care of him. She helps with trying to watch the things that he needs.
Robert "Bob" H
They help around the house.
They have great people working for them.
Darlene B
One of the aides is excellent. The office just is so confused.
They are so messed up in the office.
Eric C
May 29, 2018
She didn't talk back to me and helped me get to where I wanted to go on time.
They did what I asked them to.
Clarence "Ed" B_1
They are very dependable.
In all the years that we have been with them, we have never had any big problems.
Patricia M
May 29, 2018
Before Home Instead was here, I had to do everything for my daughter, and now I can get out of the house and do some shopping.
They are always here on time, they tell me that they are going to be here, and they are.
Donna O
May 29, 2018
They provide compassion and help me with my everyday things that I have to do.
The workers are very nice.
Ruby H
May 24, 2018
They give us what we need. The caregiver bathes my husband and I cannot do it.
They are too expensive. We cannot afford it.
Fred & Genevieve M
The caregivers have helped with the housekeeping.
I would tell a friend that Home Instead is very good and they're cooperative.
Sandra " Sandy" P
Everything they do makes my life easier. If I need to go to the store, they go out of their way to take me. If I cannot go, then they go for me. I can trust them with my food stamp card or my money. I trust them, have no worries.
I would tell a friend that the company could not get any better because of my experience with them.
Anonymous
December 18, 2017
They wouldn't show up when they said that they would. The office and caregiver seemed to have terrible communication.
They should have people show up when they are supposed to and let me know when they aren't going to show.
Norman F
May 17, 2018
Because of the one gentleman, he is very professional and a good talker and good with my husband.
The caregiver is excellent. The office staff is hard to reach and I have had trouble getting someone out. They might cancel.
Beatrice L
They wash my back in the bath because I can't do it, and they really help with washing the legs too.
They've really helped me with going to the grocery store and cleaning.
Pat R
April 27, 2018
I can leave my loved one in their hands and not worry. They take really good care of her, and I am appreciative of them. They have taken so much stress off of me.
Joseph "Joe" M
I like the services because it allows me to stay home. I don't have to worry about as many things with them helping me.
Crystal C
April 25, 2018
They should make sure that he has available person to provide the care he needs. They should provide consistent caregivers.
Dianne M_3
April 23, 2018
There are some of the people who are more outgoing than others and really get into the job and try to relate to the person they are attending to. They were just there for me. It was assuring that someone would be there if anything happened.
Louise L
April 19, 2018
I would recommend Home Instead Senior Care because they will do things the way that I want them to. Home Instead Senior Care washes me in the way that I can no longer wash myself.
Doris H_8
April 13, 2018
The lady that comes goes to the store and mops around the fridge. She cleans the bathroom and changes the bed. I have a problem with the Wednesday caregiver. I ask her to change the linens, but she refuses to unless they're soiled. She doesn't clean the bathroom, either.
Roberta O
March 27, 2018
Their people are compassionate, and they do the best that they can to work with your schedule. They give my wife and I a break from caring for my mother.
Lissa F
March 20, 2018
There is someone that comes six days a week, works really well with him, and knows how to handle his attitude. They've helped him out with his daily living, which has helped me so that I don't have to bring my kids out there and do the care myself.
Gwendolyn C
March 20, 2018
They're pleasant and very nice people. The workers I've had always do what I ask them to and they do a very fine job.
Mildred Z
March 16, 2018
Home Instead Senior Care is good, they provide me with what I need. Everything Home Instead Senior Care does makes life easier for me.
Anna E
March 12, 2018
Home Instead needs to improve their scheduling process. I am able to go to work because of the care.
CNDBL
March 05, 2018
I appreciate Home Instead coming to the home instead of putting my mom in a home.
Bonnita P
They're excellent people, easy to get along with, and they provide good care. The daily care helps a lot to get me through my days.
Hugh P
February 14, 2018
I have a very good caregiver who works very well and is very compassionate and caring. The caregiver comes in and she's gotten to know us and knows what we expect at the time she comes. She comes in and independently does what I need her to do.
Catherine P
February 14, 2018
The caregivers that I had were nasty to me. I had one aide that scrubbed me like I was a piece of sandpaper. The other aide that I liked got in trouble because they picked me up before she was supposed to get me for that day. With one aide, it was excellent, but the way that they fired my aide was unacceptable. It was not fair that they fired her.
Ruth C
February 14, 2018
I keep the same girls. I don't get a different girl every time. We get to know each other. They are companions to me and help me cook.
Anne M
February 12, 2018
Home Instead Senior Care was very accommodating if we needed help on short notice. I can't leave my husband alone, so knowing that someone was here to supervise him was comforting.
Anonymous
December 18, 2017
Home Instead has communication problems. The services from Home Instead have made life easier by helping out with some chores around the house so that there is less for me to do.
Cheryl A
December 12, 2017
I would tell a friend that Home Instead Senior Care has quality, dependable employees. The services have helped most with helping the client reach her goals of being able to walk and be independent.
Esther F
December 12, 2017
I enjoy my help from Home Instead, they let me do things that I can on my own. Home Instead has had great help for me.
Anthony W
December 12, 2017
From my experience, all of the caregivers from Home Instead were really nice. I am very pleased with Home Instead. They are dependable and they are very helpful to me. I do not need to tell them what to do.
Bernadette H
Home Instead Senior Care provides very good service. Home Instead Senior Care does a good job. If I need something, all I need to do is call them.
Mary M
November 22, 2017
Home Instead has been able to make each service that I request. I appreciate that I am able to get the service that I need from Home Instead.
Bessie D. J
I've been with Home Instead for a long time and I haven't had any problems with them. Home Instead helps me do my work and helps drive me to the places I need to go.
Jimmie H
November 22, 2017
Home Instead has wonderful transportation that they provide. Home Instead does not come into my home, but they do provide good transportation for me.
Barbara H
Home Instead's caregivers are very good and I have really had no problems with them. The most helpful aspect of my services is the companionship that my caregivers provide for me.
Sandra B_10
October 27, 2017
Home Instead caregivers are thorough and ready to go above and beyond. I can put my trust in Home Instead. Home Instead's caregivers make sure my mother-in-law eats her meals and has help in the restroom when she needs it. They help her do the things that she wants to do but has trouble doing herself.
Cynthia F_1
October 26, 2017
The people that I have now everything seems to be pretty good. I like the service, they seem to do pretty good.
Celentia "Linnie" C_1
Some of the people are easy to get along with, but others aren't. Everything depends on the caregiver that you get. I have had Home Instead for a while, and the people that I have now are doing fine.
Marie W_6
October 26, 2017
I have already referred Home Instead to people. When I go out, people ask me about Home Instead and I give them their number. I just had my leg amputated and Home Instead has been very patient and understanding. The caregivers come twice a day. I am happy with them.
James G_7
October 26, 2017
Home Instead Senior Care is good but they are not perfect. The caregivers from Home Instead Senior Care helps with the meals and light cleaning.
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