Assisted Living Services Inc

  • 74 S Broad Street, Meriden, CT 06450
  • Updated soon
  • 4.7 ( 100 reviews )
  • Home Care

Related Costs

Description

Reviews

4.7 ( 100 Reviews )
review users
Georgia A
February 14, 2023
The care has been outstanding with this caregiver. I have not had to support this caregiver. Some of the caregivers haven't been high quality.
review users
Alex L_1
February 07, 2023
The caregivers are there all the time. They let you know things, and are always there for you. The caregivers are dependable.
review users
James C_38
February 07, 2023
Well, the services have made my life much much easier. The services have been very good. I think they are great. I have had other services, and they do not compare to Assisted Living.
review users
Pamela B_4
February 07, 2023
I feel like they do well in cleaning up the home. I would like it if they would improve by rescheduling better.
review users
Demetrice L
January 27, 2023
I can work because they come. They need to match people with the clients a little better.
review users
Pricilla B
It has raised everything by 100% knowing my brother is being taken care of by someone he likes. I like the contact and that they are honest. I like that I can always reach them. They check with how I am doing. They find someone that is suited for my brother.
review users
Barbara N_16
They have helped the most with being responsible for total care for my mom. I like the connection to the supervision and leadership with Christian. I like that they are on contact with the aid. Amy is wonderful.
review users
Linda L_36
January 23, 2023
I don't have to deal with my mother-in-law anymore so they're doing wonderful job. The woman that my mother has goes above and beyond and is outstanding.
review users
Patricia S_32
January 18, 2023
Patricia would have to go to a nursing home without the services. I like that this agency is very responsive.
review users
Patrica J
January 18, 2023
My aide helps me to get back on my feet after being sick. I am very satisfied with the services. My aide has been very helpful to me.
review users
Susan G_27
December 30, 2022
They have allowed us to have our aide of choice and let us set the hours with her. I like that they work with us to find the correct aide for our loved one.
review users
Lynelle A
December 28, 2022
They have found care during the Christmas week, which was very helpful. They have been very responsive, and they selected a good caregiver for my mother.
review users
Lucienne P
December 15, 2022
I've been switching caregivers around a lot, and the new girl I have is learning with me to help with my mother who has dementia. She does the bathing and prepares some meals. It depends on who you get as a caregiver, for me to recommend them as it's been very hit or miss for me so far.
review users
Brenda k
They care about the patient. I like that they were helpful in finding an aide.
review users
Christina A
November 30, 2022
They have improved her quality of life. I like that they are flexible.
review users
Christine T_3
November 11, 2022
The caregivers we have had have been excellent at giving us what we need. I like that they are very organized and the caregivers we have gotten from them are excellent.
review users
Chris L_9
November 10, 2022
The agency does a good job about communicating. I like that the aid is fantastic for my mom.
review users
David G_31
November 08, 2022
They make sure there is someone with my mom and they helped to make sure the house is suitable for her. I like their process and management. They allow me to get throughout the day without being called. I like that they are very professional. I looked into a lot of different companies, and I liked how they followed up with me and check to see how my mother's care is going.
review users
Anonymous_6737
November 03, 2022
In the past there's been a lot of transition as far as days off. This was with the initial provider we had. There could be more communication about when a provider would be taking time off, whether someone would come to replace them, and the schedule. The caregiver that we currently have is very good. She is compassionate and very attentive.
review users
David M_49
October 27, 2022
They send good people over. She goes above and beyond. They bring in decent people; that's the best part about them.
review users
Bridget G_1
Assisted Living Services have made my experience positive by being sending a dependable caregiver. I like Assisted Living Services because they are dependable.
review users
Dan M_9
October 19, 2022
The manager personally visited the client. I like this agency because they are prompt.
review users
Marissa M
October 07, 2022
Compassion and communication. I feel like some of their caregivers should be kinder, and have better communication.
review users
Bill C_20
They helped us with the services, and they cared for her.
review users
Tyler W
September 26, 2022
The caregiver is here when I need her. She is helpful with my physical needs and is also a great friend o me. She feels like part of my family. I have received excellent care - especially from my current aide. The office staff and my case manager are very communicative with me. They call in to see how we're doing at least once every two weeks.
review users
Sue M
September 26, 2022
They help me find different ways to help make life easier. I like the quality of the caregivers.
review users
Andrew G_2
September 26, 2022
They are making my meals. I have a very good aide they have provided.
review users
Steve F_15
September 16, 2022
They are good. We've only had them a little over a month. They are always very helpful if we have questions. If we have a problem, they straighten it out right away.
review users
Anonymous_6529
September 13, 2022
She is a very efficient person and she does whatever I tell her to do. She is nice to me and she helps me a lot in the place because I am sick and I can hardly move. She dries me and clothes me.
review users
Anonymous_6542
September 09, 2022
We are fortunate to have him home and to me it's an adjustment and I feel blessed we have supported services and it was a revolutionary change of lifestyle.
review users
William S_26
August 26, 2022
The patient is my wife and her aide is superb. We are very satisfied with what we are getting.
review users
Kimberly P_2
August 25, 2022
The provider has helped her the most by taking care of her day-to-day needs. I like the caregivers.
review users
Kim B_16
August 25, 2022
It gives us a piece of mind knowing that mom is being taken care of. I like that are very dependable.
review users
Anonymous_6408
August 22, 2022
My mom, she went from ICU back home because of the Assisted Living that we had in place. I like that the staff has been very helpful, especially Shana and Crystal.
review users
Eugene M_10
August 08, 2022
I have not had any issues. I like that everyone has been very nice.
review users
Lynn K_11
July 27, 2022
If they had more reliable sourcing for aides, it would make my life easier. I don't think they have enough employees; and they have had a hard time filling the hours we need.
review users
Ellen C_3
July 22, 2022
I trust the caregiver and feel like he does a great job taking care of my father. There have been a couple of occasions where they've had fill-in caregivers for my dad, and in a few circumstances, I don't think they did their job well.
review users
Patty R_3
July 22, 2022
The cover people have been poor. Our main caregiver is great, it's just more of the cover people who have been problematic. I like the fact that they screen the staff people. They also have a contract with the state medicaid.
review users
Mike M_23
July 21, 2022
If we didn't have them, we'd be in a lot of trouble. I like the caregivers that we have that come.
review users
Peter K_11
July 15, 2022
My mother wouldn't be able to be home without them. Their staff is good quality. They get back to me as far as paperwork and billing goes. They periodically check up on my mother and me.
review users
Alan T_1
July 15, 2022
They help take the pressure off of us as far as taking care of my father. I like their promptness and how they contact me when there is a problem.
review users
jane M
June 28, 2022
If I have to go out, I don't worry like I used to. I know he's in good hands. They are very nice to talk to. Any problems are taken care of.
review users
Lisa C_25
June 08, 2022
I can work and my mom feels comfortable and cared for. I'm very blessed with who I got. The agency does follow ups. I had numerous conversations with them. My mom had been through a lot. She was traumatized. She'd been very active and independent. One day she was fine, and the next day had nothing. My main concern was having her get the best care she could possibly get. They understood that. I spoke with them and allowed me to have phone conversations/meetings with caretakers. I didn't want her to go through having many caretakers. I met the caretaker at her apartment and they made the arrangements. They work really well with me.
review users
Mary H_101
June 08, 2022
Once they are familiar with the care and we are comfortable with them, then I can get out and do what I need to do. They generally keep me informed if there is a change in care. They have a person who comes to fill in at any moment.
review users
Diane P_23
May 27, 2022
The aide has been helpful with certain things. She will help me wash up in the mornings to make sure there is no order. I really like that they handle the aides. The aide that I have is very professional and does her job very well.
review users
Mr. S_6
May 25, 2022
They help me a lot with what I need. They take good care of me.
review users
Buddy H
They have provided the services. They do not always let us know if aide is not coming.
review users
Lori B_9
May 18, 2022
At the beginning during Covid, we were having trouble getting gloves and diapers and they stopped providing those, things that they used to provide were no longer provided so it made it difficult. I have gotten very good caregivers with them and they are good at contacting me to see how I like the caregiver and to keep me updated.
review users
Anonymous_6089
May 17, 2022
They help with his mobility and getting around the house. I really like that they are good communicators.
review users
Kathleen W
May 17, 2022
I fell down the stairs and I broke my neck. I had a whole lot of trouble doing my regular duties in the house. She helps me so much. I like the person that they assigned to me.
review users
Winton F
April 23, 2022
They could be more prompt in returning phone calls and answering questions. They need to have more concern about returning clients' questions.
review users
Harry M_3
April 12, 2022
The agency needs to have a consistent schedule and not call me every day to tell me my caregiver is not showing up. The personnel need to be hired at a higher pay rate to give them a reason to stay.
review users
Santo G
March 29, 2022
My father is bedridden and now he is all around but the person that is there is very attentive to my father. They communicate well, they ask questions about my father and his needs as they chose someone so they basically handpicked the caregiver.
review users
Anonymous_5869
March 29, 2022
The girl comes and she is very prompt. The home health care person is easy to get along with and easy to talk to.
review users
Anonymous_5817
March 22, 2022
It is what we needed and it is going pretty well. They are doing what they said they were going to do. Their communication is very good.
review users
Hugh S_1
March 22, 2022
The caregiver truly understands the issues she has with dementia and Alzheimer's. I like that they're prompt and they keep me in the loop.
review users
Diane S_35
March 15, 2022
The services are more impactful now that we have a live-in caregiver that can be with the client every moment of the day. The client has really liked her current caregiver. We are totally satisfied as of right now.
review users
Anonymous_5753
February 23, 2022
By having them, my father can have some relief from the care of my mother. He can get out and have a better quality of life. They are able to provide the care that we have requested.
review users
Renee Q
February 17, 2022
They can have better communication. They can have more training with the aides.
review users
Dominic L
February 16, 2022
They do their job. They are caring.
review users
Craig E_1
February 11, 2022
She had an immediate need and it has worked out well. They were very quick to help me get initial care in place. They have been very good at helping me with issues and they are very communicative and they are good at solving issues. Their billing is also been super straightforward.
review users
Frederick M_4
January 27, 2022
She helped the most by taking me to get my medication and would ask if I needed anything. One thing I would tell a friend is that the caregivers are excellent.
review users
Deb D_2
January 26, 2022
The services provided by the most current aide is great. She is not overbearing and she does very well. The company does not get back to me about aides coming. There have been occasions where no one has contacted me at all and that's my issue with the company.
review users
Celia C_3
January 11, 2022
I like that they are always checking in to make sure care is being done properly. They provided a bed alarm at no cost to us. They are always looking to find ways to make her life more comfortable. I particularly like the aide that I have at this time.
review users
Melanie D_1
January 11, 2022
The services are still new, so I do feel the caregivers still need to become more familiar with the clients. This agency is very responsive.
review users
Anonymous_5538
December 28, 2021
She has someone to come in and know she won't overextend herself. I like that she's being helped so she can stay at home.
review users
Jim M_36
December 21, 2021
I think that I know that it makes me feel comfortable with leaving my father and know that they care about him. I get a phone call once a week and they seem to like their clients. They care about them.
review users
Raymond S_8
December 13, 2021
The current caregiver, Bernard, has helped the most in everything. He is the live-in aide and he helps with all the caring, hygiene, and socialization for my father. I know they were telling me how they give an award out to their aides here and there. After trying several aides over the past couple years, my father has had a new aide for about 7 months.
review users
Rick G_3
November 29, 2021
They help with things like preparing his meals. They help with bathing and changing his diaper. I like that the office is accessible and friendly.
review users
Dolores E
November 22, 2021
They've made the experience positive by improving my mother's health. I'd recommend them because the case managers do a good job of staying on top of things.
review users
Carissa B
They offer online bill pay which makes it easy. My parents are difficult to work with. I like that they are accommodating and most of their caregivers go through specialized training.
review users
Fred I_1
November 17, 2021
They help her as they stay here at the home all the time. Assisted Living Services listens to me.
review users
Sheela M
November 05, 2021
I like that she tries to do things with my mom to get her active. The great communication is the best part of the agency.
review users
Lauren C_2
October 21, 2021
We have a live-in, and it has a positive impact on the quality of our lives. They are very responsive.
review users
Diane B_20
October 19, 2021
The old team was very prompt and communicated with me. The new team is slower to get the things I need, but it has not been bad. The quality of staff is low. It took a while to find someone that worked well with the client. It seems like there has been a shortage in staff.
review users
Linda D_21
October 08, 2021
All of the agency's services are very helpful. The work provided by the caregiver allows us to do other things during the day. The agency is very responsive and we have had no trouble with our caregivers.
review users
kathy F
September 24, 2021
It is very easy to coordinate anything with them. They also follow up with any issues we might have. They stay in touch with you. The scheduler always calls me if there are going to be any changes.
review users
Sheila C_14
September 24, 2021
A lot of them just sit on their phones. I though that would be against the rules. They could keep the rules the same. They change things as they go along.
review users
Patricia H_19
September 23, 2021
The services are great for our family without them I would be in her own home the quality would not be as affected. They are efficient caring and caring professionals.
review users
Anonymous_5232
September 14, 2021
They have been helpful when they've shown up. I've had problems with them. The aides they have set up have not shown up for work.
review users
Anonymous_5191
September 13, 2021
My mother needs 24 hour care and that's taken a relief off of me. Unfortunately the aide does not drive, which I knew ahead, but it does give me a certain amount of responsibility. They could get me someone who could drive. They're easy to talk to and easy to reach.
review users
Eileen T_3
August 17, 2021
They do what needs to be done. I like their consistency.
review users
Shirley L_13
July 06, 2021
I could not survive without them. They are very responsive and they are only a phone call away. They leave no stone unturned. If a provider is unable to come in they try their best. They offer a lot more. I like that they really they try to meet my needs. I know that it is tough, but they try their best. I have a caregiver that cannot come in today or tomorrow, but I have temporary caregivers.
review users
Chuck B_4
July 06, 2021
They could have better communication and should find people for coverage. They should improve their communication.
review users
Lyn P_1
July 06, 2021
They have helped me the most by sent a qualified caregiver. I would tell a friend that they are friendly.
review users
Anonymous_4903
June 24, 2021
They are doing a good job, I'm very happy with the caregivers they provided. They need better communication.
review users
Tina R
June 21, 2021
They are always very cognizant of his needs. They send the same people every time, which I like. I like the consistency and dependability. I also like the training of the caregivers.
review users
Alan F
June 07, 2021
It has helped a lot. The girl has been with my mother for several years. I have already recommend them to a few people.
review users
Nancy P_15
May 27, 2021
They have been very helpful. They are on time and if I need a hand with something they always offer to do something. So far I have had very good caregivers even though I have lost some. The replacements have been working out well.
review users
Roseann
May 27, 2021
They make her feel secure and not anxious about feeling alone. They give her peace of mind. I like how they are constantly checking up to see if everything is okay. The customer service there is great.
review users
Anonymous_4824
May 04, 2021
I have awesome caregivers. They are very awesome to work with. We have a good relationship and understanding of our needs.
review users
Karina R
April 29, 2021
It would be more helpful if they listened to me more. They could have more communication.
review users
Vicky J_2
April 26, 2021
They have helped by taking off a lot of responsibility. We've gotten a couple workers whose schedules don't allow them to work a lot, but others are good on the other days. We've had a few exceptional workers.
review users
Marlene L_2
April 15, 2021
I like that they provide services for both of my parents. They are the same as any other place, but I really like the caregiver.
review users
Anonymous_4732
April 12, 2021
Because so many things have come up lately, there have been highs and lows and it has been very stressful. I do not know how they select their pool of caregivers, but I have had good ones and bad ones. They need to do more home visits to get a better feel of what is going on in the home.
review users
Jeannette B_1
March 30, 2021
They provide support for my mother, so she has company and socialization. I like the quality if the caregivers, and the approach-ability.
review users
Trish C
March 30, 2021
She took some time to get to know my father and his personality type. She is able to self start. She takes initiative to see what needs to be done. I like the fact that they tailor the needs of the services to the patients. They consider the personality of the patient. They are very attentive to the needs of who they service.
review users
Anonymous_4661
March 09, 2021
They have helped me the most by providing care that I couldn't do. I like that they are very responsive if I have a problem or concern.
review users
Vicky J_1
March 05, 2021
They help him with laundry and cleaning. I would like them to give us a consistent caregiver.
review users
Joanne S_7
February 24, 2021
She cooks, cleans, and supervises him. She has a good personality that matches him. We love the aide that we have. The office has been great. They communicate well with us, like if the aide needs a day off.
Show all 100 Reviews
Show Less

Other Living Options

  • assisted-living Assisted Living
  • independent-living Independent Living
  • nursing-homes Nursing Homes
  • ccrc CCRCs
  • memory-care Memory Care
  • adult-day-care Adult Day Care