They could have their employees do more. They sit around and watch TV. They don't offer to help unless you ask them to do something specifically. They will wash dishes in the sink but not dishes on the counter. They can improve on getting more proactive help.

They care and put me at ease. I like the fact the nurses care about us.

They charged me full price even if the caregiver left early, and I couldn't keep track of it or do anything about it. The caregivers didn't do much for me, they just sat around and waited for directions, but I didn't feel well enough to tell them what to do all the time. They need to have better caregivers. Some of them had their own health problems, so they couldn't help me properly.

They have helped me the most by keeping me in the loop of what is going on. They are always on top of things.

They are good with my schedule and the caregivers are good at following the checklist I provided for them. I like that the caregivers are very reliable.

Brightstar has helped Robert the most by caring for his needs and as well as teaching us tips that we need to look for while she's not there. One thing I would share with a friend about Brightstar is about how wonderful and her knowledge is very vast.

Since I am not able to bend over completely to pick anything up, they make sure that my apartment is cleaned up very professionally. They are always ready and willing to help with whatever I need, both the office and the caregivers, so I'd certainly recommend them.

It helps, and they send the right people. We like Aaron, the guy that comes. He is very good.

They just show up and help me. They are dependable, and they send the right kind of help.

I do not have to tell them to do anything, they just do it. I have a lot of cancelations. Many of the caregivers are calling out frequently. They cannot help me if they are not here.

They are on time and provide what we need. They are attentive and the caregivers have been great.

She has helped me a lot, she had helped me with daily tasks. I like that they are very friendly.

The aides would do cleaning. They are compassionate.

The nurse puts my medicine in boxes and orders the new medicine for me. They are very efficient, and they always call if someone is late. They keep in touch with you.

It is not something that we have to do now, it gets done for us. We have had some issues with the consistency in providers.

They make the beds, sweep, and clean up the kitchen. I like their punctuality and thoroughness.

They were there and they filled in, when we needed them. I like their consistency and that they are dependable.

It has helped the most having someone here to watch my husband. I like that they have been very helpful.

They made it positive by being very attentive his needs on a daily basis. I liked that they were easy to work with and that they were responsive.

They completely helped us in a situation. They have always been prompt about answering questions and problem solving.

I have only one caregiver, who is familiar with my care. I would tell a friend that I have a wonderful caregiver.

The caregivers have helped the most by providing companionship for my husband, who is in a dementia state. I like the people that come in to be conscious of the needs of my husband, like walking and playing games. I have recommended them to friends who are in need of services.

We had the same caregiver for 24 hours for 3 days. My mom was released from Hospice, and I needed care immediately. They were phenomenal with getting me setup quickly.

They are able to keep her safe. They were able to match a good caregiver to her.

I have been surprised a couple of times when a new caregiver comes and shows up at 12 but it would help if the agency would call and give me a heads-up about who will be coming for the day. But the replacements they provide are excellent, I just would like a heads-up. BrightStar always makes sure that I have excellent caregivers. Lori who fills my medications is just so pleasant. Everyone is so willing to help.

The caregivers could a greater impact if they actually showed up. They need more communication between the people that work in the office. I had been told a couple of times somebody would be coming over to take care of my husband. They didn't come at all, and they didn't notify me. I was not happy about that.

It helped me to get out when needed. They could have been better with their staffing, but they tried hard to do it.

He is good at doing exactly what I need from him. They need to have more contact with the clients.

They could not always provide caregivers when we needed care. I love the caregivers. They are all kind and knowledgeable.

I have recently had some life changes and they helped out. They have been really reliable and helpful.

They keep him happy and entertained. I got a girl who had a flat tire. Instead of sending someone else, we had to wait for her to fix her tire. I was late for my appointment.

We have been with BrightStar Care since January 2020 and had no issues until the new owner and new office staff started a couple of months ago. We contracted for 24/7 care for my elderly parents. We were also supposed to have nursing support every 60 days to make sure the care plan was still good, but I haven’t had a nurse visit in the last 6 months. BrightStar started with being unable to cover 4 -5 hour a day, one day left them alone for 7 hours. Usually with an hour notice or staff wouldn’t even show up. After I gave notification that we are moving to another agency they stopped trying at all to fill the final shifts. The office staff of Alycia and Amy has been unprofessional and uncaring.

They have been on time and have been efficient. They're available, on time, and get things done.

They provide the care that I can't when I am not there. They were very adaptable, they mobilized really fast, and they were flexible.

They were just here to babysit. It helped us in a pinch. They were very courteous and kind.

The services provide someone to help wash my mother's hair, which she didn't want me to do. Th ladies who have come have been very kind to my mother.

It's freed up me and how much help my loved one needs. It's been helpful to have someone in the home with them. They are very adaptable when our schedule changes. They can pick up a shift.

They help get things out of cupboards that I cannot reach. They could improve things cost-wise. It is awfully expensive.

She comes to make sure my husband takes his blood pressure and makes sure he doesn't have any swelling in his legs. Laurie comes here and she is super nice and we enjoy having her come by.

They make sure that you are safe and well taken care of. They pay attention to you and make sure that somebody is always there on time.

The nurse knows how to provide the service. They provide very quick services for my home infusion.

They're there so I can work and it gives me peace of mind. My mom has been really happy with having the same person.

They seem to be willing to do whatever I ask. They have very capable people, but sometimes it's hard to have so many fill-ins during the summertime with my husband having dementia.

They help me shower, and do the laundry, and chores around the house. I like that the caregivers are so polite and friendly.

The flexibility of scheduling is making my life easier. I like their consistency, if my nurse cannot come see me they are more than willing to find me another nurse to keep me on schedule with my prescription.

Anytime I need something they are there for me. They don't put me off. Their people are nice and caring. I love them.

They call me and make sure I know if my nurse is coming and always make sure I have one. They are outstanding and they care about me.

The caregiver took her to lunch, the store, and other places. She listened to Margaret and was a good companion to her. I liked that BrightStar was professional, did a great job, and that the caregiver showed up on time.

She doesn't need too much help, but they are always there to do the right thing. Their service is very nice, and they have been helpful all along.

They watch out for him and make sure he's safe. They're good at communicating and have great staff.

I have them once a week and when they are here they do errands for me and they have always been excellent. I like the people who they employ and I have had good home health care and services.

They helped the most in providing companionship to Martha. I liked the good service that BrightStar Care provided.

I am sure it helps. They keep an eye on him while he gets dressed and has showers. They are dependable. We trust them.

She has become a friend and she is always on it and accommodating. I really love my nurse who is fantastic and willing to work with me on anything.

They have a lot of great people working for them. My dad's cognition goes in and out day to day, and most of the people are flexible in what is going on with him. I like that they've been really willing to be flexible with what I've needed.

She was always on time and she never canceled on me. I was able to go to work because I had her there. The caregiver was great. She was knowledgeable and my daughter really liked her.

I am blind and they are able to do house work for me and take me out for walks. They are on time and send good quality caregivers.

They could have done what was agreed to happen. I made a list and I do not know if they looked at it. The office personnel was excellent and they were timely and got back to me. But some of the CNAs would do as little as possible that would be done and they would be out the door. Once they finished with what they needed to do they wanted to leave.

I have one caregiver causing a disruption with the other caregivers and they are not doing anything about it. They could pay attention to complaints.

They showed up on time and were awesome. Everyone they send out here has been very professional.

They take care of the CNA and care provider needs. Home health care is kind of expensive no matter how you look at it. Sometimes I would recommend more assisted living.

I was happy they were able to fill in when we needed them. It was just average. Nothing stood out particularly.

They come once a week to clean and do the laundry. I don't like the change over of people all the time. It's hard to explain things over and over.

They really help me out on a daily basis. They help me a lot. They should be more consistent when scheduling and filling positions.

They have helped me the most by getting me out of my assisted living home, so I can see what is going on in the world. They are dependable.

I don't have hands, so I can't do anything for myself. I absolutely need the services. I got sent a caregiver, and now I know that she can't be here. I can't live with the inconsistency. I just found out today.

For the most part, they were outstanding. There were a few people who were below par, and they no longer work for them. They helped the most with companionship. They were always prompt to respond when we needed something.

They were there to help with my needs. The last caregiver I had was very knowledgeable of her job. She was very nice. If they can't come out, they should speak to me or leave a voice message.

It has been important to keep my parents in their home, which is a big desire of theirs. They have been very open. I have been able to work with them easily.

They get her out of bed with the lift and into a wheelchair, they clean her room, comb her hair, and do the changing. All of these things have helped. I like their reliability. They always have the staff show up on time.

They provided child care. They are very easy to work with, and the caregivers were good and worked well with the kids.

I can relax now, and my house is always clean. I have a super caregiver, and the office staff is very helpful.

They helped me, talked with me, and tried to keep my spirits up. The people sent over here were awesome. They helped me out a lot when I was down.

I liked the physical part. They helped her get dressed and get to the bathroom. Later on, she needed some bed care. She was confined to a bed. The physical care helped the most. They were very caring. Their caregivers were compassionate and very willing to take care of an elderly person.

They've helped by providing transportation. They've so far arrived on time to get me to my appointments, which is important.

So far it has been very good service.

They have made life easier for me and have made life worth living another day. I like all their services, and that they do what I need. BrightStar Care is a very good organization, and once they see the need is there, they try to fix what needs to be fixed. They will do whatever they need to do in order to make things right. I have had nothing but good results from them.

I didn't get them until the last couple days of his life. I couldn't have done it without them. They were perfect. They knew what they were doing, and they were efficient. They were calm and sweet. I loved them all.

I'm able to go shopping, go to lectures and classes that I want to attend, and I'm able to go and have lunch with a friend. I'm able to do things just for me, knowing that my daughter is in safe hands. They are flexible and I like the caregivers that they have sent. I've been very satisfied with them.

It helped because I had someone here so I could go to work. They had a lot of different people in and they cleaned, cooked, and did errands.

It's allowed me to have some respite time to get out and do things for myself and clear my mind. They're willing to work with me, are flexible, prompt, and they are kind and courteous.

I couldn't deal with it because I have depression and anxiety problems. They do good work, I just couldn't afford it. They were very thorough, quick, and nice people.

I trust them, so I can leave and do things. They are scientific and know how to do the medical transfers.

There is someone there to make sure my loved one is okay. They do what they say they are going to do.

They really just helped with getting all of his daily living tasks taken care of. I liked the personal care they provided.

A caregiver puts lotion on his body. They are observant about his needs. They change his clothes. I like a lot of the caregivers they send over. I would say more communication from them would be nice.

They were on time and concerned when my blood pressure would fluctuate. The caregivers were very professional and they had personalities that fit the profile.

They let me set my own rules for when they can and can't come. We love our caregiver. They basically go through my meds and make sure they don't conflict with each other.

They've been very reliable and let me know when there's been changes, and they've been very accommodating and that's awesome. On the weekends, they help me do the things that would usually take me 5-6 hours.

I really enjoyed that they were always able to provide a caregiver when I had to leave on a short notice. The only thing was that I would l have liked them to be more communicative with me about caregivers.

BrightStar Care keeps moving my scheduled day for care around. The services, when I have them, make my life easier by allowing me to have the ability to move around.

BrightStar Care is very reliable and does a good job in the things that they do. BrightStar Care has made my life easier by caring for my mother so that my wife and I could have our personal time.

I would recommend BrightStar Care because my caregiver is super. If I need to change my schedule, then BrightStar Care is pleasant about changing that for me.

BrightStar Care is very polite and treats me very well. The services have given me outstanding caregivers.

BrightStar Care is a very trustworthy company. BrightStar Care makes my life easier by allowing me to get out and do what I need to do while they care for my mother. I wouldn't be able to do what I do without their help.

Depends on the caregivers on the good work of BrightStar Care. I'm sick of having new caregivers each week. BrightStar Care has made my life easier because I have some disabilities and they help a lot.

The services that BrightStar Care provides me is fine. The most helpful aspect of my services is my caregiver helping me with my laundry.

I would recommend BrightStar Care because when my caregiver is not able to come they call me at least a day in advance and they give me a choice about who I would like to have. They'll choose someone and send them and if I don't like them, they will change them. So I don't have to accept anyone into my home that I don't know or who isn't up to my standards. I can't get by without my caregiver. Well, I probably could get by without her, but my life would not be enhanced, it would be diminished. She's a nurse and she'll explain things to me about aging and if she doesn't know the answer, she'll look it up. That's like having another daughter in my house!

I really enjoy the caregiver that BrightStar Care sends out. The services provide what I need.

I was familiar with the work of Bright Star. It was great. The person who came to help my father was wonderful. I have no complaints at all.