Home Helpers of San Mateo County

  • 1900 South Norfolk St., Half Moon Bay, CA 94019
  • (650) 532-3122
  • 4.9 ( 60 reviews )
  • Home Care

Related Costs

Description

Reviews

4.9 ( 60 Reviews )
review users
Antoinette R
January 13, 2021
The caregivers that I have had have watched over me and taken care of me. I do not think that I would be here today if it was not for my first caregiver. The caregivers have been really good and the office staff. It is almost like my family is calling in to check on me.
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Anonymous_4310
December 16, 2020
They help me with personal hygiene. I like their punctuality.
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Bill C_14
We have never had home care before and it allows me to rest. They seem to follow up on their workers and they stay on top of things.
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Sam C_2
November 12, 2020
My husband gets good food and his laundry done. I have recommended them. The office staff is great.
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Alfonso D_1
November 06, 2020
The most helpful part of the care was that it was very personal. The agency was punctual and provided good care.
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Lynn V
October 23, 2020
I need her to help me get up. They are here on time and help me do exercises and are funny.
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Larry L_10
October 23, 2020
It was a situation where my step father had passed away and I had no choice but to leave my father and go help my mom. It was a last minute situation, and they came through beautifully. I also needed to leave for one night, and it was a good experience with good people again. I'm very happy. The caregivers were very competent and friendly.
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Liz T_2
September 17, 2020
I need them, I have to have somebody. They pay attention to me.
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Biruta
We hired Home Helpers. They were very good, so I was very pleased with them. I used them for my husband. I just liked the discussion I had with the owner of the company. We had 24-hour live-in care. Their caregivers were very good.
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Marilyn W_9
September 08, 2020
When they come in, they're happy. They make you feel young again and like you are important. They are caring, very nice, and clean.
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Father Miles R
July 28, 2020
It's been life-changing because they help with my diet and exercise. I've liked the caregiver.
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Ray K_3
July 28, 2020
The have helped the most in by doing the household chores for me. I like the caregiver that I have most of all.
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Sharon B_24
June 04, 2020
I can't do anything, so it is a huge impact. Being there with my mom helps, they make sure she has what she needs. They are very reliable and they took care of an incident. The caregivers are very good.
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Dianna T
May 27, 2020
They were great. They were very helpful in selecting someone that would stay with me 24/7.
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Haydee S
May 22, 2020
They fix meals for her and do light housekeeping. They provide companionship for her. We are confident in all of the caregivers that come. It is a relief knowing that they are there. It also gives the family a break.
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Marilyn J_3
May 20, 2020
They scheduled me with a wonderful caregiver. The office help could be improved.
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Joan N
May 18, 2020
I have no sight so it is a big help. I like the caregiver they send me.
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James "Jim" L
They were always on time. Our caregiver was extremely helpful and knowledgeable.
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Anonymous_3665
April 06, 2020
He was in a lot of pain before he died. I cannot believe what he went through before he died. I felt terrible because I couldn't do anything for him. We had to ask too many times about the bath. He died shortly after starting the services. The bed was too high for him, so he fell off of it several times. My daughter tried to tell the doctor to lower the bed, but no one would.
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Virginia B_6
March 04, 2020
The main thing I need them for is to give me baths. The caregivers are all kind.
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Frances "Deborah" L
They are helpful and help me improve. I have liked the quality of the caregivers. They show up on time and the caregiver was able to help me in my house right when I got home from the hospital.
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Cherie S
February 25, 2020
I can go to work and relax knowing that she is taken care of. The girl that comes here is patient and understanding.
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Louis B_4
February 11, 2020
They helped get him out of bed and they helped him whenever he needed to get up. These caregivers were the best. We were all impressed by the help he received. They were polite and they did whatever my husband wanted.
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Warren D_1
January 23, 2020
It makes it easier for her. They give her company, do stuff around the house, get her out of the house, and things like that. They try to fit my mother's schedule, and they work hard at getting people. So far, my mom likes the people.
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Norma D_4
December 19, 2019
They give me what I want. In the beginning, I had 7 or 8 different helpers, and they changed that for me. I have just one now, and she is terrific.
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Monica A
December 14, 2019
I needed help because I am out of state. I needed someone to check on her, and they did that. They were easy to work with and quickly responded.
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Emily G_1
November 19, 2019
It made my life vastly easier. They changed the bed and did my laundry. They were very responsive.
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Bernard S_3
They kept my loved one comfortable and clean. My loved one wanted me to be a spouse and not a nurse, so we got their help. We couldn't have managed my loved one at home without the care. They were very tender and loving.
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Debbie K_4
October 10, 2019
I only use someone four hours a week. It is nice to know that they'll help with whatever I need. She helps with light housework. They seem to have put me with some good people over the past couple of years.
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Deborah Z
September 26, 2019
The quality of the caregiver was excellent. I like that you can call them, and I got a quick response from them.
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Barbara H_26
They provided gentle and compassionate care. They were very quick to respond. They always provided a caregiver even at the last minute. Their caregivers were a lot more skilled and trained than others that I've had.
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Regina F_2
August 27, 2019
I am much more positive and not as depressed as I was. I feel like doing things for others. I think all caregivers need a raise. They are very good at what they do. I have wonderful care. I was just discussing how I want to help my neighbor get in-home help.
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John G_29
August 26, 2019
They could get a little closer to my preferred time frame. They are responsive and flexible.
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John D_9
August 12, 2019
They have taught me how to take care of myself better as I age and how to live comfortably. They have shopped for me and helped me with all kinds of aspects of daily living from cooking to picking flowers to helping me with my garden. They are providing well trained, competent, pleasant, and good humored people to help me remain in my own home as an aging senior with an illness.
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Robert B_17
June 27, 2019
They passed along information very quickly and gave me updates as needed. They were very informative and responsive.
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Fred H
June 27, 2019
They do things for me that I can't do for myself. They could give me more visits. I appreciate their care.
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John M_3
May 20, 2019
I don't have to worry about the care for my dad, and that way I can go to work. I like that they are very responsive when I call them with schedule changes.
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Frances M_10
May 20, 2019
I don't have anyone to talk to, so that's one of the better things about it. The caregivers that I have been getting are very nice.
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Rosemary Y
May 20, 2019
They have helped me because I live over a mountain, and it helps me to not have to drive over there as much. I like that they are prompt, and I like the quality of workers. They are flexible if I need someone to take my loved one to an appointment.
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Bernice D_2
They have been extremely helpful. I like basically everything about them.
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Anonymous_1818
April 25, 2019
There are certain things that the caregiver can't do. My loved one is bed ridden right now and very irritable. The office is really responsive, friendly, and they get things done.
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Sam R
April 10, 2019
They are very helpful, useful, and convenient. They are very reliable. I am familiar with the people who serve them and the person who helps us here is a fellow resident of where I live.
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Jeanne R
March 19, 2019
It's improved on where she was before. The people have been really caring and they do a great a job.
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Werner S
March 11, 2019
I don't think I would be able to do it without their help at my age. I am happy with them because they are dependable. If someone can't make it, then they will find me someone to fill in. The majority of their people are reliable, honest, capable, and really well trained.
review users
Ken A
February 22, 2019
We've had difficulty with people not showing up. My wife has dizzy spells and anxiety attacks, so she can't walk alone. She needs someone to help her balance. Without that I would have to be with her all of the time. With the caregiver here, I can go grocery shopping or to doctor appointment. Usually the caregiver we have is excellent. She is reliable and does what needs to be done.
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Shilpi D
February 11, 2019
They are consistent and have predictability. They provide the kind of service for when I need help.
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Roberta "Robbie" J
It is essential. I have to have somebody for my mother. They care, the office staff is responsive, and our caregiver is most excellent.
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Janice O_2
January 29, 2019
My caregiver is very well informed and is willing to help me do my exercises. I am very pleased with the service. They are very professional, knowledgeable, and understanding.
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Clara L
January 14, 2019
They were very considerate, and we were very happy with the services they provided. They have excellent service, and they addressed issues right away. They were quick to offer assistance.
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Margaret W_4
December 13, 2018
They help me the most by being really good with the tasks at hand. They have a lot of flexibility, and their caregivers are really good.
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Dorothy L_9
December 13, 2018
She could go out of the house instead of sitting at home. She liked their care.
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Shirley R_1
November 30, 2018
The caregiver keeps my loved one engaged, it's been good for my loved one to have someone there. The caregiver is really nice and will go out of their way to take good care of my loved one.
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Diana L_3
November 12, 2018
They made my life easier by coming and helping me out with the things I couldn't do with my broken ankle. They were reliable and on time.
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Pat H_4
November 09, 2018
It's really helping me a lot. I need more flexibility.
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Gwendolyn C_1
October 11, 2018
I'm able to go to work and Jennifer takes really good care of my mother. They could stop cutting Jennifer's hours or leaving my mom home alone.
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Shelly G
August 10, 2018
I think they could take it upon themselves to do more things to help. I have gone through so many caregivers at so many agencies. If we need a replacement, it is hard for them sometimes to come for the four hours. I think the caregivers should not be allowed to bring their phones to the homes. They have come here and used our laundries and have asked for money. Another caregiver would cook their personal food at the house. They weren't paying attention to my aunt, but Home Helpers has a better quality of people. Home helpers is wonderful and we got lucky.
review users
Joanna T
July 26, 2018
The drivers are polite and know where they're going because they're local. They need to replace the dispatcher because she does not answer her phone. I have told her twice that If I don't get a response within 24 hours I would contact the drivers directly for answers.
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Thorpe W
July 18, 2018
It has improved his life one hundred percent. It has made him more independent. The women work really hard and are personable. They find things to do in slack time. They are very caring. They take care of him.
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Tamar Y
June 11, 2018
The caregiver helped me with things that I couldn't do like change the bedding. They told me I could get four hours of service but I didn't need help for that long. Home Helpers was supposed to help me physically but I didn't need much. I needed more help around the house.
review users
Diann C.
August 20, 2012
My husband had a knee replacement and I had brought him home in less than a day after the surgery. Just about everything that could go wrong, went wrong, so I had to take him to the emergency room. He was in the hospital for about a week and I was there with him so I was really drained and upset. I couldn't get any help from the discharge planners. They gave me names of agencies to call for help at home, but they didn't tell me how I would pay for it. And every agency I called didn't serve the coast side where we live. One of the agencies called me back and gave me Peggy's name. I called her and she just took it from there! She came out and she was wonderful and really knowledgeable. She knew that if we had a long term care policy, it would likely cover it. We didn't have to do anything but fill out 2 documents and she handled the rest. It was like a miracle because I had no idea what to do! Peggy knew exactly what to do. And the aide she gave us turned out having an LVN license, which was a real plus. She really got my husband through his recovery. She was really knowledgeable and had very close communication with Peggy all along. They keep really good notes. I felt that the communication was really good all the way around. It was a miracle she was there. She knows a lot! Another thing is that she was available 24/7. If we had an emergency situation, we could call her and she'd be right on the phone. When you're the only family member there to take care of somebody who is really sick, having someone like Peggy is just incredible.
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