BrightStar Care S. San Fernando Valley
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- 5900 Sepulveda Blvd. Suite 515, Van Nuys, CA 91411
- (818) 528-5388
- 4.6 ( 47 reviews )
- Home Care and Home Health Agencies
Related Costs
Description
Reviews
4.6
( 47 Reviews )
Kara N
February 22, 2023
The agency has helped the most by giving me and other family members some relief.
I like this agency because the quality of care has been outstanding.
Lorye D
February 10, 2023
They help me with light cleaning.
I like them because they are helpful and call back right away.
Anonymous_6742
November 11, 2022
They help me with the day-to-day chores.
I would like them to be more effective in providing caregivers.
Daniel T_5
October 21, 2022
They have helped with cooking, that was excellent.
I like the person that they send here. The caregiver is excellent.
Judith D_10
July 21, 2022
The agency has helped me the most because I cannot drive and the caregivers are able to take me where I need to go.
For me to recommend them more they need to have more communication and have the ability to have my needs taken care of.
Claudette P
July 06, 2022
They provide people with experience with a quadriplegic.
It's just hard for anyone to find employees.
Anonymous_5903
April 06, 2022
The agency helps my husband with medications and gets him to the wheelchair.
I liked the caregiver I have from there and the oversight from the RN.
Jim S_35
March 04, 2022
It allows us to have the freedom to do other things while my mom is rbing taken care of.
I think they do a very good job, but they're limited by the people they're able to recruit.
Vanessa _1
January 05, 2022
They have given me a little more freedom and taken good care of Marty.
They really seemed to care about you and your loved one. They are very responsive and thorough.
Carol M_27
December 06, 2021
The caregivers have done a great job.
I like that they are responsive in giving feedback.
Neil F_1
November 08, 2021
They are caring for her and transferring her. They help with her eating, preparing meals, and helping around the house. Just being there is great.
We are on our third caregiver and the caregiver we have now is excellent.
Bruce C_5
They made my daily life positive by helping me with any task I couldn't do after my surgery such as cleaning.
I like Brightstar care because they provided good care for me.
Guy M_1
August 12, 2021
They fill in when it's my mothers' caregiver's day off.
We haven't had any issues with scheduling.
Anonymous_5134
August 05, 2021
The caregiver takes him to all the doctor's appointments. He is enjoying her company.
My dad loves the person that is helping him. She is able to do everything that is needed. Everyone is very kind and professional.
Nancy _14
July 06, 2021
Once I got her out of here, I was better. They need better caregivers.
The quality of caregivers needs to be improved.
Jennifer _9
June 05, 2021
We have varying degrees of care that needs to be more consistent.
One caregiver we have is really great, but the other one is bad.
Sonya S_1
May 19, 2021
They help her with the ADLs.
Sometimes the caliber of the caregivers could be better.
Desiree P
April 08, 2021
It got me on my way to healing.
They were awesome! They were very personable and knowledgeable. I felt very comfortable.
LAURA H
March 26, 2021
They did an excellent job and they were helping me.
I liked how they are all knowledgeable what they need to be knowledgeable in. They are courteous and friendly. They do an excellent job.
Jon M_1
March 03, 2021
They work around my schedule. They are flexible.
They were reliable, they show up and I don't have trouble scheduling.
Miguel R
February 18, 2021
They give me good service and I just sit in my chair and they do everything I need.
I would tell a friend that their service is excellent.
Cindy P_5
February 16, 2021
It took a lot of pressure off of me, in that I didn't have to focus on things during the day.
I like the person they sent to us, the caregiver.
Pat D_4
February 11, 2021
They are there and flexible with hours. There's no required minimum hours.
They are flexible.
Jo-ann E
February 05, 2021
It gave me less responsibility to focus on then. I would have been the only person available to do care otherwise.
The caregivers that came were really nice. It was easy to get set up, and they were easy to deal with.
BRENT B
They just helped him with his personal care needs and got him ready for bed.
I liked the friendliness and willingness of the caregivers to help in any way they can.
Rossina C
November 23, 2020
They have shown me genuine care and they have been very thorough with their job.
I like that they always follow up on the service they do, and the nurses I have are all excellent.
Kathy C
November 20, 2020
Without them, she wouldn't have been able to function.
They always let us know who was coming and when.
Larry S_8
July 22, 2020
There is only so much you can do with Parkinson's. They have helped the most in providing companionship.
I like that the agency sends good caregivers.
Carolyn T_2
July 17, 2020
I had to work and they were there to fill in for what I needed to get done..
I would recommend them because they are caring and have good communication.
Bruce E_1
They get the job done quickly.
They are prompt and do a good job.
Lourdes G
July 10, 2020
They call every week to see if we need their services, they know their job, so if I have a question they know how to answer.
They are so gentle, not rude, they come on time, and they wait for me when I am coming home from the hospital.
Larry
The person that's coming from BrightStar Care is very good. We've had no problem in communicating with the agency, and we're always able to call in and speak to someone if we have to. We have a caregiver that comes out four times a week. She takes walks with my wife, she exercises with her, she provides meals, and helps out around the house. Those are the basic services that she provides for us. They're a very good agency, but the drawback is that they're very expensive just like all the other agencies.
Grant A
April 14, 2020
They help me with my medications.
I like the nurses they send me. They were extraordinary. Out of all the home health care agencies I've worked with, BrightStar is by far the best.
Timothy M
January 17, 2020
They give me the right medication that I need, and I haven't had problems for three years.
They know what they are doing, they are always on time, and I am happy with them.
Antonnette
November 11, 2019
They should call us with a report in a timely manner.
Their model is consistent to our model that we use with patients.
Anonymous_2684
October 11, 2019
The president of the company came to make sure things were going well, and they were very friendly.
I liked that they had everything we needed.
Kathy S_26
October 08, 2019
The most helpful part of the care was the companionship.
They worked out with what we needed for my mom. They are very reliable, caring, and loving. They fulfilled my needs.
Alexander _1
July 11, 2019
It has certainly helped me. They have made it very easy for things that I find difficult to do.
They have been excellent, very attentive, and they have provided me what I have asked for.
Carrie E
June 20, 2019
They can not live by themselves anymore and my dad was getting up every night and getting lost on his way to the bathroom. They give him his medicine consistently. They keep the house clean. They wash sheets and dishes. They feed them and clean them.
I like most of the caregivers very much. They are nice, kind, responsible, communicative. They stay in touch with us. The people that work there are very nice and responsive.
Mary Jo M_1
June 12, 2019
They help by just being there for her.
Someone came in and stole something from my house.
Anonymous_195
May 17, 2019
They seem to be right here available if I need their help.
They are very considerate.
Yanning
January 11, 2019
We will just use them as a backup if my children's primary care center is closed.
They can provide more training to their caregivers. Some of the caregivers are not able to take care of children.
Ed M_2
November 13, 2018
He is bedridden and they are able to help him get out of bed.
I haven't used anyone else, so when people ask about it, I do refer BrightStar Care with a few caveats.
Greg M
November 06, 2018
They provide care for the client. The impact is very high.
They could become more responsive. They could react to needs and requirements quicker.
Patricia A
December 13, 2017
I have already recommend BrightStar Care to someone. If you select BrightStar Care, you will find a caring person that will help your loved one with their medical condition. I think that our caregiver could've been more helpful with house cleaning.
Anonymous
December 01, 2017
I would tell a friend that I have had good experiences with the caregivers from BrightStar Care because they are able to meet needs. The caregivers make sure that I am cared for. If I need something or if something needs to be done, the caregivers will do it.
Daniel W
September 14, 2017
At my time of ending services with BrightStar Care, they were unable to send me caregivers that fit my schedule. BrightStar Care's office staff quality of communication and follow up decreased over time.
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