BrightStar Care Roseville / South Placer County

  • 151 N Sunrise Ave, Suite 1011, Roseville, CA 95661
  • (916) 439-8302
  • 4.7 ( 100 reviews )
  • Home Care

Related Costs

Description

Reviews

4.7 ( 100 Reviews )
review users
Anonymous_6364
February 15, 2023
They send really great people out. I've recommended BrightStar care to many people because of the caregivers.
review users
Frank A_2
February 02, 2023
The daily chores that need to get done, get done. The people are very courteous and professional.
review users
Sarah _4
January 20, 2023
Without the care, she would be in a nursing facility. I can always get a hold of Ira and the people that work there, and they are always very quick to find nurses to start quickly.
review users
Anonymous_6320
January 06, 2023
It has made my mother happier. She is getting what she needs. She is getting showered, and the caregiver has actively gotten my mom involved. Right now I am happy, but we had a problem with one of the caregivers previously. I got very upset because I couldn't get her to stop talking, and I got in trouble for that. The caregiver we have now, worked with us to get her. She was temporary, but the client and caregiver really bonded.
review users
Joan F_15
December 05, 2022
Providing the people that I need. I like the quality of care from the caregivers.
review users
Rita L_5
November 18, 2022
They come and help me with things like meal preparation. They clean the house and leave things in a nice way. I like that they have quality people.
review users
Nancy B_56
November 04, 2022
They could combine their caregiving and the needs of the patient. They could do more that is available to the patient. Four hours was more than I actually needed, but I was restricted to those hours. I found that my caregiver spent at least on hour doing nothing much more than sitting.
review users
Gavin _1
October 05, 2022
They are very reliable. I like the person that has been assigned to my mom.
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Stephanie W_5
September 26, 2022
They have provided good quality people. I like that they have a good quality care.
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Rodney E_2
September 13, 2022
We needed house keeping assistance as well as the errand running, the caregivers helped with those tasks but Dawn didn't need a whole lot of physical assistance. I liked that the agency was pretty responsive and they were able to get a caregiver in place on short notice.
review users
Carol R_27
September 07, 2022
I get to get out of the house. I like the caregivers.
review users
Robin _2
July 06, 2022
They show up on time and do what we need. We have good luck with good responsible people.
review users
Joanne D_3
June 15, 2022
I really like the caregivers that do the physical work and sit and talk to me. I am very isolated and I need the extra companionship. I had a couple of caregivers that were smokers and they need to make sure that does not happen.
review users
lmkp
June 07, 2022
BrightStar took excellent care of my dad and his wife for several months. Office staff were knowledgeable, professional, and kind. Great communication skills, as well. They matched caregivers with my dad and his wife perfectly. And the caregivers were wonderful-always thinking about what was best for my dad and his wife and providing compassionate care. Brightstar and it’s caregivers are five-stars!
review users
Catherine _8
June 06, 2022
The caregivers have helped the most with companionship for my father and keeping him safe from falling. The agency needs to improve the availability of staff, but that's kind of out of their control. They don't have people for weekends.
review users
Lisa _4
May 21, 2022
It's helped me care for my husband so far. The level of care has been excellent.
review users
Diane _8
May 09, 2022
The provider has helped the most with having a peace of mind that my mother is in good hands. I like this agency because they have great quality of care and they listen to my needs for my mother.
review users
Rhonda (
April 28, 2022
It helped me because I could trust the caregiver so that I could feel confident being gone. I like that they are accredited. It held them to a higher standard.
review users
Patricia F_13
March 07, 2022
They have been in good communication. The caregiver is reliable.
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Marshall P
March 02, 2022
I can actually go about the business of running our home and not have to worry about someone getting injured. I like that the original person Susan was awesome and delightful. Micheala and Shauna were also awesome.
review users
Jon E
December 22, 2021
It was very helpful. It helped out huge to have someone checking in on her everyday. BrightStar was good overall. The only improvement would probably be consistency. There were different caregivers. Some, were more attentive and helpful around the house. Some just hung out and didn't do much. There were some that were exceptional and some that were average. BrightStar could train consistency on what to do when you are there and how to be more helpful.
review users
Judy J_7
October 18, 2021
It helped me get out a bit. It gave me relief. I'd recommend them. They were here on time, friendly, and knowledgeable.
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Scott &_1
Just giving us time to get our stuff done. We like Trish and she is professional.
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Sabrena D
September 28, 2021
They are very personable with the care they provide and they genuinely care about my mother. The way the agency stays in contact with you and keeps you informed is amazing.
review users
Anonymous_1678
September 23, 2021
I don't know what I would do without her. I have the best caregiver in the world! I really enjoy her.
review users
Laren
August 19, 2021
It made a big difference. Bright Stars people were able to help her get through a difficult time with her Alzheimer's. I liked the people right away when we met with the account representative, and they told us about the program and the service provided was very good.
review users
Paula M_12
August 12, 2021
They have been very responsive and helpful. I like that they are very responsive and the people that they send are very good.
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Mary P_35
August 05, 2021
They make my breakfast. They are knowledgeable.
review users
Lori K_4
August 05, 2021
Provide caregivers on the day I ask them to come. A lot of it has to do with the attitude of the caregivers - they are very laid back, so it's very difficult to deal with them. I think that in the short time we were with them we had 3 different care managers, so you have to re-explain what the situation is. I never got to get to know the first two, only the third one, and she was too laid back, she didn't care. It was just a job to her. I rely on caregivers. They need to change some of their rules and care about the client, not as much as the caregiver. They should care about their clients and care about the caregivers more.
review users
Hanh H
July 15, 2021
They bathed my mom, and they were very patient. They were prompt and professional.
review users
Anonymous_4981
June 18, 2021
They made my husband comfortable and he enjoyed their company. They could improve the scheduling with the caregivers.
review users
Bruce P_2
They are reliable and fulfill their commitments. They do a beautiful job. They provide service for us and they are excellent. They pay attention to detail.
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Brad B_3
They were helpful by proactive. I liked that they were kind and responsive.
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Anonymous_4810
May 19, 2021
They provide services that we need for her. They could have more consistency and stability to the caregivers that are being sent.
review users
Lois L_6
May 10, 2021
They helped us the most by allowing my to leave my mother and not worry about it. We had really good caregivers.
review users
Marian T_1
April 24, 2021
They help me out by straightening up the house I like that they look ahead to see what I need, and they do it.
review users
Robin G_2
April 23, 2021
They have really helped by providing meals for her and they are good companions. I like that they are good communicators.
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Jan P_7
April 22, 2021
I like their kindness and quick response. They are very sincere.
review users
Kathy H_20
April 12, 2021
They are very responsible and come when they are supposed to come. They do their job. They try to attend to my wishes, like extra help. They try to accommodate me with my needs.
review users
Laura T_4
April 07, 2021
I found a pattern of listening and taking time to hear him. I loved the flexibility, because she helped us understand the guidelines.
review users
Susan C_44
March 02, 2021
He is able to get the attention he needs and the help he needs. They are very likable people.
review users
Barbara V_6
The caregiver they have given me is reliable. They are dependable, while others are not.
review users
Phllis L
February 08, 2021
The services help by allowing me to sleep without concern for Richard. I like that the caregivers they send to the home are well qualified.
review users
marilyn l_1
February 04, 2021
We couldn't do it without them. We have had very good caregivers.
review users
William C_32
February 03, 2021
They call when she does not show up. I do not much about them but I have a great caregiver.
review users
Donna B_25
January 18, 2021
Mom hasn't been negative towards anyone at all. She gives her a shower. She makes sure she is clean. They have been there when I have called them. They have matched my mom up with a good caretaker.
review users
Jennie K
January 14, 2021
It gives me a chance to go and have a little free time for myself. I have already recommended them. I really like the caregiver my husband has. They are very efficient.
review users
Varsik W
January 06, 2021
They were able to do everything. They fed him. They were just very interactive. They connected and let us know what was going on the whole time.
review users
Louis P_2
December 15, 2020
The current caregiver quite me. They could have taken a more personal interest in my problems. They normally send me excellent caregivers.
review users
Anonymous_3133
December 03, 2020
Someone's here to take care of him if I have to go to the store. They're caring.
review users
Randy _2
December 03, 2020
I couldn't have done it on my own. She was able to do everything to take care of my dad. The provider that came out was just excellent to my father.
review users
Dawna H
December 03, 2020
They took care of my family member and made sure she was bathed while I was at work. They were able to substitute if a caregiver couldn't make it.
review users
Grant H
November 23, 2020
I go out once a week and would pick up groceries when I needed it, which helped me a great deal. They were here on time and the service was excellent. The people were good and I had no problem with them.
review users
Tina A_3
November 17, 2020
The most helpful is that they do the housekeeping that I can't do anymore. I have been able to get everything that I need done.
review users
Sonia S_2
November 12, 2020
I have noticed they send me reliable workers. I feel they are honest.
review users
Sari R
October 27, 2020
They give me good company and a friend to be with me. I like the caregiver that they send me and I like the way the money is handled.
review users
David S_43
October 23, 2020
BrightStar has caregivers that help with my mom's daily activities. I like that BrightStar is quick to respond when we have problems or concerns.
review users
Melissa J_1
October 12, 2020
They relieved us of stress. They were helpful and helped my mom with her needs. They were very attentive and found the right match for our family.
review users
Susan H_48
October 12, 2020
Nancy couldn't function without the assistance of our caregiver. I like that BrightStar Care is responsive, and that we have a wonderful caregiver.
review users
Lisa
September 25, 2020
I'm doing in-home care right now. I'm using BrightStar. Excellent care, excellent protocols but also expensive. The aides are prompt, courteous and very conscientious of COVID hygiene. They provide nighttime supervision. They have a whole spectrum of care that I could have more things if I needed it such as meal prep, light housecleaning, and things like that.
review users
Judy P_15
September 21, 2020
This frees up time for me and makes my mothers day easier. They have done everything they said that they would do.
review users
Margaret _2
September 17, 2020
They help the most by keeping a regular caregiver with me and keeping them consistent. I really like that they are very professional and that they seem to be well prepared.
review users
Orren "
I don't know anything negative anything. They helped me do a lot of things around the house. They are on time and they people were nice.
review users
Ronald G_1
September 08, 2020
There are a loit of things I am not able to do because of some injuries and they will do it for me. I have always liked the help they have provided me.
review users
Kelly A_2
August 21, 2020
They are companions and friends. He is not alone. They are professional, but personal. They keep good communication.
review users
Jancie
August 11, 2020
We were able to find someone to help with his ALS and I have my own time now. The quality of caregivers has been above average with their knowledge.
review users
Raul R_1
August 11, 2020
I like that they come to visit and do their little chores. I like that they are dependable.
review users
Tina A_2
August 06, 2020
I'm not able to take care of the house, so they have done it for me. They are very dependable and caring.
review users
Kayln C
July 21, 2020
I can get time away from my mom. The girl sits on her phone a lot.
review users
Jennifer P_8
July 08, 2020
She's not the easiest patient. There's not a lot more they could have done. I like the people that own and run the company. They're good quality people with high standards.
review users
Valia T
July 08, 2020
I couldn't do it without my caregiver. I like my caregiver and that they answer all my questions. They are always on top of things.
review users
Joy O
June 15, 2020
They've just given general care of my husband and keeping him on par on what he needs to do. I like that they are very efficient and on time.
review users
Sandy D_8
June 15, 2020
My mom adored her. Their personal concern for my mother.
review users
Heather J_2
June 10, 2020
They are helping the clients regain independence. They're reliable and everybody has been professional.
review users
Denise D_5
May 20, 2020
They are good for him and the caregiver keeps him company. They respond quickly and we have never had a problem with them.
review users
Ken M_2
May 14, 2020
My mother's health condition has improved ever since we started the care. They made the process simple in starting up the services, especially in having to deal with any issues with the insurance company.
review users
Tracy D_1
May 14, 2020
It was average. We loved Mary and loved the home care person. It was okay. The worker was great, but the people at the office were somewhat lacking luster. They made it rather confusing and they changed people.
review users
David I_3
April 14, 2020
They have taken so much pressure off of us to have them there. Everybody has been great and they have been able to fit everything we have wanted.
review users
Anonymous_3611
April 14, 2020
She was in an accident and couldn't walk. They have helped her get around. They take over for us. They handle things.
review users
Susan B_29
April 07, 2020
They were in her home 24/7 and it allowed me to go home. I liked that most of the women they sent were very caring, took the job seriously, were conscientious and I felt that my mom was in good hands.
review users
Lisa M
April 07, 2020
I like how they have given me time off. I like their willingness to supply what I need and work with my individual needs.
review users
Nikki W
March 23, 2020
Having someone that understands how to take care of a sick person and the freedom for me to take care of the chores is helpful. They have been very responsive and the quality of the staff overall has been good.
review users
Ben _2
It made it so that I didn't have to do the personal care that she needed. I liked that everything was easy to set up.
review users
Jerren I
March 11, 2020
My caregiver works great but I wish I had an older version of him. He fits the bill for both and my dad likes him too. I have had to empower him more. Jarrison is the only person who hit the ground running. Everyone else has looks of intimidation. I like the follow up and I like the initial presentation when they come to the house for visits.
review users
Ronald K_1
March 11, 2020
It was good. She took care of my wife for me. Our last person that helped was a retired nurse, and she was the right person for the job. We liked her.
review users
Pat H_9
March 09, 2020
My whole world was changed when I received help from BrightStar. When I was first scheduling, the caregivers were changed often.
review users
Jon S_1
March 09, 2020
I am a lot to deal with so it helps me out a lot. They talk to me and get me everything I want. I have had them for 5 years and they are great.
review users
Anonymous_3493
March 04, 2020
I am able to leave the house and get out. She is always on time, conscientious, and easy to get along with.
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Russ B_3
February 18, 2020
They were very flexible. They are very helpful, they took care of my mother without her having complaints.
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Thomas "_4
They take me to do my daily duties. The employees are good, and when I had an issue, it was worked out.
review users
Wallace _1
January 16, 2020
They did what I wanted them to do. They were good for the first three weeks, but they quit. I couldn't get ahold of them, but they were good to us.
review users
Hiram S
January 16, 2020
Right now, there isn't anything to make my life better except maybe reducing the price. I would tell a friend that they have excellent care.
review users
Lisa D_15
January 16, 2020
My mother is still alive. She is fed and is eating. They change her. I would like to have their people stay longer. I've gone through five caregivers.
review users
Heather M_1
January 08, 2020
They were reliable, available, flexible, competent, and nice. I felt like the caregivers were qualified and experienced.
review users
Charlotte P_3
December 17, 2019
I am fearful of falling, and they help me walk and get around. They are reassuring. I like her promptness in getting to my house.
review users
Anonymous_2923
December 11, 2019
They have certainly been helpful to him and me. The caregivers have been good.
review users
Mary _8
December 05, 2019
If I didn't have them, I would have to take work off and take care of my son. I have enjoyed the providers they send, because they are self starters and independent caregivers.
review users
Annel P
November 18, 2019
They consistently provide me with caregivers. They are friendly on the phone when I talk to them.
review users
Susan _3
November 18, 2019
They help the most by providing a lot of assistance to them. They do a really good job at helping. They are always reliable.
review users
Sherri L
November 06, 2019
They took care of things so that I could get out of the house and do the things that only I could do. They took very good care of my husband. Their caregivers were very good, and when any issues came up with scheduling, they were very accommodating.
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