Arosa East Bay
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- 1756 Lacassie Ave, Suite 201, Walnut Creek, CA 94596
- (925) 296-0406
- 4.7 ( 40 reviews )
- Home Care and Geriatric Care Managers
Related Costs
Description
Reviews
4.7
( 40 Reviews )
Bill B_26
They help with daily activities.
I like that they are very responsive.
Judy M_24
February 21, 2023
They have kept my house clean and taken me to the grocery store.
They arrive and leave on time, and they are good company for me.
Ruth R_22
February 09, 2023
They help me with cooking.
I like that I have a set schedule. I know who to expect.
Richard H_45
January 13, 2023
They would do anything and everything for my loved one while I was out, such as house cleaning or getting things for us, but the main thing we wanted was companionship so that she would be in good spirits.
They sent outstanding ladies over so I'd certainly recommend them for that.
Steve A_5
December 28, 2022
They always meet expectations and scheduling needs.
They should lower the rates, they are a little pricey.
Anonymous_5411
December 28, 2022
Arosa has made the client experience positive by being flexible with the clients changing needs.
I would recommend Arosa more if they were more consistent with follow-through and communication.
Joe L_19
December 19, 2022
Everything is fine.
I like that the caregivers are friendly.
Audrey V_3
December 15, 2022
The caregivers have helped the client the most by keeping him company. I feel secure and safe leaving and going out on my own.
I like that so far, they have responded very well to me.
Barbara J_18
Both of the people that came to my home answered all my questions and concerns.
I wouldn't hesitate because of the home visit that happened.
Kathleen W_12
November 11, 2022
I like that he is doing a great job.
I like the particular gentlemen that we are working with.
Kristin H_2
October 27, 2022
It's essential for my peace of mind to be able to leave and do the necessary things.
They are very dependable.
Renee A_3
October 19, 2022
They have been consistent with who they send.
I like the care provider that comes.
Klaus M
October 19, 2022
They have made our lives easier because we have more flexibility with our responsibilities. We have peace of mind knowing someone is there with my mom.
I like that they have continued to work to find us a caregiver.
Beth G_10
The consistency of a caregiver that knows my brother has been positive.
I like the caregiver that works with my brother.
Bill N_3
They have taken care of my wife when I'm not able to.
I like that they stay on top of their workers to see how they're doing.
Millie H
September 28, 2022
The agency makes the client feel safe.
I like this agency because the caregiver Donna is excellent.
Anonymous_6473
September 26, 2022
They did a good job. For me I don't have to worry about Barbara.
They did a really good job. The people were qualified.
Barbara H_42
They found a good person who meets my needs.
I like their responsiveness and the quality of the caregivers.
Anonymous_6364
August 30, 2022
They are very competent and do care very well.
I like customer care. They seem to care a lot about their patients.
Kurt N
August 25, 2022
They are accommodating, flexible, and available.
They value us as people.
Nina H_1
August 17, 2022
It gave me peace of mind.
They need to manage the people they hire better.
Susan R_28
August 10, 2022
They took good care of my parents and they were dependable. I did not have to worry when they were there.
They were dependable, they took care of my parents, and they called me if there were changes.
Anonymous_6229
July 26, 2022
We were with another agency, and they were constantly coming in late. But both of the current caregivers have been on time.
I like the caregivers they send out. They are experienced and they know how to talk to people with dementia.
Margaret M_32
July 13, 2022
They're very good and very helpful. It gives me great relief to know that someone is helping me. She does a lot for me.
I'm very happy with the way everything is going.
Todd_1
June 16, 2022
The psychologist does an okay job. He tries to do what he thinks is best. We also have a caregiver that does a good job.
We really like the psychologist that we have. The company changed names, but when they started out it was more local, and now it's bigger and less personal. I like the local small business feel.
Ed a
May 25, 2022
Rose wouldn't be able to survive without them so the service is very important to us.
I like that the people in Arosa have been good at communicating and that's important.
Edward G_8
May 24, 2022
The service has been perfect.
Satisfied with service.
JP T
May 13, 2022
She keeps locking them out. She is 97 years old and very upset about the 24 hour care she has. She took four falls this week, so she needs it.
They send different caregivers every day. I think it would be better to send the same caregiver every time, so we can get to know them and be comfortable with them. Some of them have had heavy accents, so it has made it hard for her to understand some of them.
Janyce S_1
April 28, 2022
The provider is reliable and thorough and kept me up to date. Denise called me to tell me the driver will come.
I like this agency because everything was great from start to finish. I highly recommend them.
Bronwyn F_1
It was what we needed, but it took a lot of work to get things done. The caregivers and the services were great but middle management was not at all.
I did not like trying to deal with the management. They could not get contracts right with me and there were issues with coordination for the caregivers.
Anonymous_5724
February 24, 2022
The provider has helped the most by being attentive to the needs and wishes of the clients.
I like this agency because they are responsive to me and they do a good job of matching our requests.
TrishEmerson
February 15, 2022
I really like the people out that they send to do their job.
I really like that the people that they send to me. They really seem to care and they do a good job.
Sheila M_7
January 21, 2022
I have more time for myself now, thanks to the services.
We have good care. We can rely on them. I have no problems with them.
Laura M_27
December 17, 2021
The care allowed my mother to get the rest that she needed.
I liked that the caregvier that they sent was very kind and thoughtful to my father.
Mary R_46
December 10, 2021
They free up so much of my schedule, it changes my whole week.
I like that they're COVID-conscious--they make sure their staff are vaccinated. Their employees are amazing.
Jeremy H_1
November 09, 2021
There is a lack of communication from the agency.
I like the people I have dealt with and the management.
Anonymous_5310
October 22, 2021
They do everything I need them to do.
They cooperate and make an effort.
Anonymous_5285
October 22, 2021
I have gotten good care takers.
I would like less price raises.
David R_17
October 18, 2021
They have accommodated schedule changes readily and had multiple caregivers to choose from.
They are easy to work with and accommodating to my parents' needs.
Sydney H_1
October 18, 2021
They give me peace of mind.
I am happy with them. They are reliable, they furnish people when someone calls in sick, the manager David is excellent.
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