Home Helpers of North San Diego

  • 325 West 3rd Avenue, Escondido, CA 92025
  • (858) 822-8587
  • 4.6 ( 49 reviews )
  • Home Care

Related Costs

Description

Reviews

4.6 ( 49 Reviews )
review users
Danielle L_2
January 10, 2023
The provider has helped with providing peace of my mind by being with my mom, she enjoys knowing someone is coming to stop by. This agency has found the right caregiver to work with my mom, the caregiver is consistent, and they respected I requested a consistent caregiver.
review users
Bobbie F_1
The provider helps the most with companionship and doing anything my mom asks them to. My mom is very happy with the services.
review users
Mr. Bill D
December 09, 2022
Whatever he needs, they help him with it at that moment. I like that they are easy to work with. They consider what you need, and if you need more time, they try to help you.
review users
Asst.Lvg Adult Home M
December 01, 2022
I don't have to work 700 hours a week because they're all doing it. It's easy to communicate with them, but some people call out a lot at the last minute.
review users
Joan V_4
November 10, 2022
They take care of others for me. They provide services for me.
review users
Anonymous_6572
October 27, 2022
They helped me with taking care of the house and the clients. The service was fast. Someone came the same day I asked.
review users
Earl S_6
September 02, 2022
They are always there and communicate really well, they go over and beyond. They communicate really well. They're very attentive and helpful.
review users
Of Gold #4 Foothill H
July 11, 2022
They are a huge help. Their caregivers are very well-trained.
review users
Anonymous_6307
July 01, 2022
They could make life a little easier by just having more consistent caregivers. They could probably have more options of caretakers.
review users
Joanne T_3
June 06, 2022
They helped me with my daily living. I liked that they were friendly.
review users
Barbara S_67
It's once a week but it's a great improvement for me. My caregivers have helped me the most with their attitude. They're willing to do whatever I need done and they don't complain. They make meals for me and they have helped me walk the dog. I had a stroke in January and one of the side effects was not being able to get a good night's sleep and they're very patient. I like the quality of the people that they send. I have only been using them for a few weeks but the people that I have had been for the care are good and flexible.
review users
Anonymous_5981
April 05, 2022
They could be more helpful if they communicated before sending caregivers. I would recommend them because they have good staff.
review users
Jim & Sandy H
The provider provided care for my husband while I was out of town for a weekend. I like that they are user friendly. Keeping appointments and being on time.
review users
Marion W_6
March 01, 2022
The provider has helped me the most in being gentle and caring about me. I like who the agency has sent to care for me.
review users
Nancy F_24
February 16, 2022
They supply me with the caregiver that is sufficient to my needs. They are very thorough and they're attentive to my needs.
review users
Alice B_6
February 16, 2022
They've made my experience with them positive by caring about my needs. I like Home Helpers because they showed up quickly.
review users
Anonymous_5534
December 16, 2021
I needed help and I wasn't able to receive it. They should work on the contact with the clients, they need to always update us, and the quality of the employees should improve.
review users
Joyce K_13
December 01, 2021
They aren't uppity and they work with us. I wouldn't be able to go on without them. They are very flexible, nice, approachable, and easy-going.
review users
Harry N_3
November 18, 2021
They provided good quality care. The aides were good. They addressed any change of schedule I needed.
review users
Setara M
November 15, 2021
They help me take care of my mother. Their staffing is good.
review users
Pat C_14
November 03, 2021
They give me peace of mind, and they help with my mom's personal care. It helps my mom feel more independent. They're a family-oriented business. The owners are easy to get ahold of, and they're receptive to our needs.
review users
Anita V
October 15, 2021
They don't pay attention to whom they hire. The caregiver that was sent to us also worked a night job. She would come and in the mornings she would sleep or be on her phone. They could have sent better caregivers.
review users
Virginia S_18
August 16, 2021
She picked up my aunt and took her to an appointment. I like the ease of using them.
review users
Bert F
I liked knowing there were eyes on the client at all time, and we would get pictures and updates from the caregivers when we asked. The cost was high, that is my only complaint. The 12-hour shifts were costly, they should have had 8-hour shifts.
review users
Maryann R_1
July 26, 2021
They make sure she eats. They are on time and willing to work with our schedule.
review users
Betty W_20
My mom has progressive dementia and she is in memory care, but her own personal character needs to stay as active and busy as possible. They are very good at that and keeping her mind engaged. It keeps her happy. They are very responsive and make sure everything is going well with my mom's car. They listen to my input, which I really appreciate.
review users
Mark M_19
July 07, 2021
They drove me to and from a procedure that I had. They should lower their rates in order for me to recommend them.
review users
Charlotte M_3
June 12, 2021
The caregiver shows up when they need to. We are very happy with who we have. I like that they know what to do. I can get hold of people at any time and the answer questions we have.
review users
Warren S_2
April 13, 2021
The caregivers that we did not like would not respond to instructions given by my dad. They straight up refuse to do things like go pick up dinner. They would leave all the lights on in their space. One girl would not help my dad with his catheter. One time money disappeared from the house. We have some very good caregivers and some others with bad experiences with them.
review users
Ethel W_3
March 11, 2021
They helped with taking care of my mother, when I did not feel comfortable with certain things. They were very pleasant and easy going.
review users
Anonymous_4655
March 02, 2021
I can trust the company to care for her. They could improve the quality of the help they send.
review users
Carl T_2
February 23, 2021
She was able to get my dad up and shaving and brushing his teeth. The caregiver they assigned to us was amazing she was my dads favorite person.
review users
Crawford M
January 22, 2021
He had some difficulties with language problems with the caregivers. We like that they send the same caregiver every time. I like that we don't have to commit to a certain amount of days or hours with them, we just have a four hours minimum.
review users
Andrew W_5
January 06, 2021
They come and do light housekeeping for me.
review users
Joe A_4
December 04, 2020
My folks needed a lot of attention and they were able to help with all the bathing, shaving and things. We went through a few different agencies and my folks did not like the people being sent over and so we switched out and there were three girls from here that we tried out and they really liked so we kept her.
review users
Robert S_58
November 23, 2020
The services help a lot, I don't have to worry about driving or keeping my house clean. I like that the agency is available and on time. Sheryl has been very nice with my situation. She has also been very flexible.
review users
Carole A
November 19, 2020
The caregiver is always very punctual which is crucial for me running a store. They are very flexible which makes it easy to work. They are super reliable and all the caregivers have been very kind and super awesome. They are super flexible with our schedule. They are very responsible. I was very wary about having strangers caring for my mom, but it has been super awesome.
review users
Irene K_5
October 26, 2020
The initial three weeks of care was super helpful to us. All of the caregivers that came to help her, were skilled, empathetic, and friendly.
review users
Ginny H
September 24, 2020
They could spend more time with her and see where she needs help. I like their responsiveness.
review users
Frank S_16
August 24, 2020
They make it a lot easier. I like their people.
review users
Anonymous_3900
July 16, 2020
It's nice to have some company. I would like them to do their job. I would recommend myself before I would recommend them.
review users
Helen F_9
May 14, 2020
There are overseeing her eating, dressing, and anything that needs to be supervised. I hear that they are very nice to my aunt.
review users
Lyn D_1
April 27, 2020
They were there checking in on her which was good because we are in a different state. They were very compassionate and kind.
review users
Marian J_1
March 10, 2020
They help to drive me places. I like that they care for my needs.
review users
John P_27
December 19, 2019
They do impact my life, but they could do a better job scheduling the workers. I would tell them to make sure Home Helpers knows how to schedule their employees.
review users
Nicholas M_2
November 20, 2019
They help me with chores around the house, socializing, and talking to me. I like that I have good caregivers with positive attitudes and that are dependable.
review users
Ahmad M
April 17, 2019
Their attitude makes the experience positive. I like that they're available to talk to them all the time. They address the trouble.
review users
Walter B_10
March 22, 2019
My health has improved dramatically in the year since I have been with them. All of them are very responsive when I want to talk and can have conversations with me, which is very important in home care, to not just be a robot. I like the excellent help that they have. I work with five different caregivers and they are all excellent and I would recommend any one of them. They are good, well trained, professional, and never grouchy and always pleasant. I am really happy with the quality of the personnel.
review users
Richard M
June 26, 2018
They free up my wife from the chores that she would otherwise have to do herself because I am not capable of doing all the work that needs doing. They help her, most recently in assisting in carrying out her prescribed exercise. They provide people who are well-matched to the tasks involved and keep us well-informed of availability and such. They've been very responsive to our requirements.
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