Right at Home Alameda County

  • 3137 Castro Valley Boulevard, Suite 201, Castro Valley, CA 94546
  • (510) 690-9612
  • 4.7 ( 32 reviews )
  • Home Care

Related Costs

Description

About This Community

Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

Custom Care Plan

We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

Caregiver Training and Care Supervision

When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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Reviews

4.7 ( 32 Reviews )
review users
Raymond D_6
February 03, 2023
The services have helped him the most by doing the things that he can't do anymore. I work when he has the services. The services provide people, have flexible schedules, and are good with communication.
review users
Elsbeth C
December 06, 2022
My mom needs 24-hour care. Charlotte is doing a good job. They are always very responsive. They treat their clients and employees respectfully.
review users
Anonymous_6665
November 07, 2022
The caregiver is clean and effective. I like the people that work there.
review users
Lucy P_1
October 07, 2022
They help out with our daily needs like if we want to eat something they will cook it or if we need help going to the bathroom which has been wonderful. They are nice, very helpful, and overall have been very good to us so I would recommend them to anybody.
review users
Robert & Eileen R
Both my husband and daughter are bedridden. They help them with morning and evening care. I like the fact that I am always able to get in touch with them. They will take time to listen if I have extra things that I am asking about.
review users
Stan L_3
August 03, 2022
I feel comfortable with my caregivers because they do everything for me. The caregivers that they picked are nice.
review users
Donna Z_3
July 06, 2022
They have helped to meet my daily needs. However, there has been different caregivers coming and going. I would not recommend them. They could improve on their honesty.
review users
Lawrence M_8
April 11, 2022
She helped me out on my cellphone and the computer. She dusted for me. We hit it off at first but then she said I was running her down. They could have had a better healthcare individual.
review users
Arlene H_2
March 03, 2022
They find me replacements. They keep in contact with me and update me about scheduling changes.
review users
Rose F
February 03, 2022
They let me keep the people I am used to. I keep the same people coming into my home.
review users
CARL D
December 06, 2021
Armando is just a good Christian. He's always on time. Our original guy transferred over to this company and he's with my father, who's comfortable with that caregiver.
review users
Jackie M_11
July 12, 2021
I don't have them on a daily basis, only every other week, and it's been very helpful. I like the caregiver they send me.
review users
Laura S_14
June 14, 2021
I do not have to worry about my caregivers, they are dependable. People I get are very nice and dependable.
review users
Verne S_1
May 11, 2021
I wasn't able to get around when I first started. I'm doing much better and it's been very beneficial to me. I would recommend them because their services are very thorough and they have lots of tender loving care.
review users
Robert A_22
February 05, 2021
They were only with him a couple of days, but they were just here, even though he was unresponsive. They were willing and able to work with me. The couple of staff that we got to have here are really sweet and kind.
review users
Dirk S_2
January 08, 2021
We called them in too soon. I have used them before with my mother and they are reliable and provide quality care.
review users
Georgia D_2
December 08, 2020
I could get out of the house. It was easy access and they came right away.
review users
Anonymous_3476
March 10, 2020
She is willing to learn and work and has common sense compared to the other caregivers I had before. In the first two weeks of the transition I had six different caregivers.
review users
Robert W_14
February 11, 2020
One of the caregivers was good the others were terrible. The personnel that they sent pretty much weren't trained and worthless.
review users
Rita L
January 16, 2020
It is quite impactful. They, the office staff, are quite able to communicate. If they had more people, it would be better. They have a cancellation of my caregivers quite often, and they do not have anyone to fill-in for them.
review users
Bill & Hazel J
She helps the most by being here to help them with anything that they need. She goes beyond the call of duty for them. They are great! I like that the caregiver is here for us. They are a perfect caregiver.
review users
H. Joan L_1
October 14, 2019
The most important thing is they make sure I take my medications, they help me with drying and adding lotion after my shower, and they put on my socks and shoes. They purchase some of my needs with grocery shopping, and they make sure I have enough pads and supplies because I am incontinent. I use them also to carry things up to the road for the garbage man. They are very caring, they keep in touch, and they are very aware of the scheduling problems that some folks have. I find them very independent but very caring about their customers.
review users
Mary B_76
September 05, 2019
My wife and the one caregiver that was here everyday became like sisters. They were great. They had tender care.
review users
N Carter
March 20, 2019
Looking for care for a parent in need can be overwhelming and heartbreaking. The team at Right At Home is made up of caring professionals who provided us support and guidance during this challenging time. From the initial phone conversation, to the in-home evaluation, to the several staff members who have assisted my mother over the past year, to the management team who coordinates, our family has been pleased, relieved, and impressed with the level of professionalism and caring that have been given to all of us. My mother, in particular, feels tremendous gratitude for the help she has been given to attend to her basic needs as well as the company her caregivers provide. Safety, respect, and kindness are obviously core values of this team. We feel so very lucky to have found Right at Home and would recommend them without reservation.
review users
Lisachrist
January 04, 2018
My husband and I were so lost when trying to find help for his aging aunt who was hospitalized then put into a convalescent home. We wanted to bring our aunt home but needed help. From that very moment we were turned on to Right at Home and we had a representative meet us at the Convalescent home and walk us through everything and bring our aunt home with the care of Right at Home. I cannot say enough nice things about Right at Home. They are all very caring and accommodating. They never tired of working with several schedules to see what worked best for our needs. Every Caregiver that we had was so caring and loving to our loved one and us. I would recommend Right at Home to anyone!!
review users
Tammy Heard
October 21, 2015
My husband was losing mobility and could not be left at home alone. Right at Home provided fun and compassionate people to provide meals, assistance and company to him. Sylvia even brought his favorite music.
review users
Fred Allanson
September 30, 2015
Excellent care by Right at Home caregivers. Thank you!
review users
Terry Sullivan Russell
September 30, 2015
The caregivers with Right at Home provided my mother with the support, safety and TLC that allowed her to stay at home with my father until his death. The caregivers were patient and responsive to mom's particular needs. They provided comfort and a sense of security that gave her freedom to do what she could and help with tasks that have become difficult for her.
review users
aoguntua
December 08, 2014
I am rating Right at Home@ Alameda County an A+ for customer service, customer support, excellent care programs, fast response to care needs of clients. I can depend on them to provide the best, quality, round-the-clock service for me.
review users
kaanfo
December 06, 2014
After my mother’s debilitating stoke seven years ago, we contacted Right at Home for help. They have provided excellent care allowing her to remain in her home. Their experienced staff is always available to answer questions giving our family peace of mind knowing that Mom is being well cared for.
review users
Teddi1
September 17, 2013
Caregivers were carefully selected for my mother's needs and desires. They were well-supervised by their manager, Lois, who was always there for me to answer questions, add hours or additional caregivers, offer advices, etc. It's either by email or with frequent visits to my mother's home.
review users
Mary75735850
September 17, 2013
Right at Home was the most helpful company I have ever worked with. My parents would not have been able to stay in their home in the last three years without the excellent care they received from Wendy and Anna. Even help that came in for one or two days was excellent and very caring. Thank you so much for all your help. I'll always recommend Right at Home!
Show all 32 Reviews
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