BrightStar Care of Santa Monica & Marina del Rey
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- 4333 Admiralty Way, Suite 9, Marina Del Rey, CA 90292
- (310) 944-6985
- 4.9 ( 76 reviews )
- Home Care and Home Health Agencies
Related Costs
Description
Reviews
4.9
( 76 Reviews )
Lillia B
The caregiver takes care of my mom, allowing me to have some free time.
We really love the caregiver. They are very thorough in evaluating my mother's needs.
Dean W_2
January 09, 2023
I like that the most helpful has been home health care.
I like that they have good communication.
Susan W_28
December 05, 2022
They are helpful and make sure that I don't slip, and that I have help in the bathroom.
I like that they have a nurse that comes out and checks everything out, and that the caregivers are very professional and kind.
Jill W_8
June 08, 2022
My father's quality of life expanded.
They have quality caregivers that are well trained.
Regina G_3
May 04, 2022
The agency has a nurse for me when I need one.
I like the agency because they take care of my needs.
Matt P_1
March 03, 2022
They gave us peace of mind that someone was with Jim. It was beneficial to him and for his recovery to have someone with him all the time.
They were reliable. They provided fantastic service. It was rare that there were issues and if there was they rectified it right away.
Yolanda S_1
December 15, 2021
My experience has been positive because of the flexibility. The agency is flexible with my schedule.
I like that the ladies are very nice and helpful.
Katherine P_2
July 12, 2021
The agency is helpful by keeping constant contact with me.
I like that they follow up and take initiative.
Nancy F_7
April 19, 2021
We like the consistency of the caregivers.
I think that they need to pay their caregivers more, nothing else.
Anonymous_3141
February 03, 2021
They have provided reliable treatment.
They are efficient with scheduling.
Anonymous_4449
January 19, 2021
The nurses are patient centered. The want the best for my care.
This agency has provided great care for me.
Danielle C_1
January 18, 2021
I was able to get my treatment in the comfort of my own home. Since I was compromised I did not have to go to the doctors' office to have my treatment. I was able to stay in the safety of my own home.
They are professional and punctual. They are also understanding. The nurses they have are top-notch.
Daniel W
January 07, 2021
They have helped me by accommodating to my schedule each day.
I like that they cater to my needs and they are very friendly and helpful.
Stephen K
December 16, 2020
I have had this nurse for a couple of years and she makes a bad experience better. She is upbeat and takes good notes. I feel like she takes my blood pressure too much but she comes with a smile on her face. It is refreshing since we have to spend three hours together.
I have been lucky to have the same nurse through them and I am actually able to communicate with her directly through text message to set up the time. Next Monday I have an infusion and I texted her to work out a time. BrightStar Care had always called me prior to that leading up to the infusion to make sure I had my medicine and everything was on schedule. They have been on top of it.
Craig H
December 11, 2020
I like how the nurse explains everything.
Luiggino G
December 11, 2020
They've been able to work with my schedule.
I like that they are convenient and they are good at scheduling me.
George M_19
November 20, 2020
They came in and performed the work. They were very professional
We only had them for a brief period of time, everyone was polite and professional.
Anonymous_1592
November 17, 2020
I like that I can have the same nurse over and over again. They are always on time.
I like my nurses. They are knowledgeable.
Charlene P
October 13, 2020
The caregivers could maybe let me know when they need to come earlier to fit their schedules.
I like that they are able to work with my schedule and the caregivers have been very good.
Aaron S
October 08, 2020
It is much more pleasant being able to do this at home.
They are professional and on time.
Daniel E_3
September 14, 2020
They are reliable.
They are usually always on time. They are always providing nurses who are always showing up on time.
Andrew T_1
September 09, 2020
It is helpful because we don't have to travel to get the care needed.
The nurse is fast and efficient.
Susan A_15
August 21, 2020
I really needed somebody, I live by myself and I couldn't be by myself after surgery.
They're very professional. The quality of the two caregivers was very good. They did what they said they were going to do.
Janet S_15
August 21, 2020
The nurse was wonderful and right on time. She was good at explaining everything and reminding us of things we had forgotten about, in a nice way.
They were good at calling. They called quite a few times to set up an appointment, but I did not have the medication yet, so it was hard to set something up. They kept calling me back, they also called the company that was sending the medication.
Alexander H
August 13, 2020
They deliver my medicine for me.
They always seem to have good, sufficient supplies.
Julia T_3
August 10, 2020
I appreciate that they listen to me about what I need.
I like their attentiveness.
Rebecca W_2
July 23, 2020
The most helpful part of the care has been the flexibility with the scheduling.
I like that they are very nice when you speak with them. They work with you in your scheduling.
Carolyn W_8
July 10, 2020
They provide the care I need once every four weeks.
They are attentive.
Lewis W_1
May 20, 2020
They take care of everything for us.
They are on the ball and do everything they are supposed to.
Amanda B_6
May 20, 2020
I do not have to find anyone to watch my kids so I can get my medication.
I really like that they come to my house and they are usually always on time and the nurses are really nice. They are really flexible and willing to work around my schedule.
Patrice A
May 11, 2020
They make sure I'm okay and that everything is going alright with my treatments.
They call me every month to check the days that I'm available and see if I need more supplies.
Nancy C_16
March 18, 2020
The services make life easier for me by making sure that I don't have to get out of bed to do anything.
The company provides excellent care.
Carlos Q
March 10, 2020
My health has improved because of the services.
I would definitely recommend them because they did such a great job in taking care of me.
Tara M_2
February 12, 2020
They administered medication.
They are flexible and friendly.
Shirley L_3
January 23, 2020
I am very comfortable with my nurse. If I need to reschedule, they are very accommodating, and they are easy to work with.
I like that they are courteous, the nurse is always on time, she is friendly, organized, and I have total faith in them.
Stephen A
January 20, 2020
Having everything here when I need it is very helpful.
I've been very happy with them. They're very reliable and responsive, and they got me everything when I needed it.
Jamie Marrie F
December 13, 2019
They are really sweet people.
The second nurse used the IV and stuck it in me three times. It made me very uncomfortable.
David A_1
December 10, 2019
They were able to assist me with whatever I needed them to.
They are friendly, and they stay on top of their patients.
Joshua L
November 19, 2019
I have a medical treatment, so, without them, I would be sick all the time.
They are always on top of it. They make things easy.
Grace C_1
September 10, 2019
There is one time where they didn't send the right amount of materials, and they coordinated to make sure we got the prescription on time.
They work with me on location and time and making sure my supplies are ready. They do a lot of my job for me.
Christina S
August 16, 2019
I am not dead.
They are professional, on time, and great.
Joseph O_4
July 02, 2019
The nurses are very knowledgeable. I learned some things from them while they are here.
I like how well things have went through the whole process.
Jessica L_2
July 02, 2019
We don't have to take her to a hospital to be infused.
Their nurse is wonderful, and they are professional.
Michael B_18
July 02, 2019
They were very efficient.
I was pretty pleased with the nurses.
Jerome W
June 21, 2019
The most helpful part has been just what they were doing, their attentiveness, and their care for their patients.
They do a great job, and they're very professional.
John A_23
June 21, 2019
They meet me in my home so I don't have to go to a center to have my IV changed. They take my bloodwork to the lab.
They've been excellent. The nurses are very accommodating, they get very personable, and I've been very fortunate to have a nurse that locates the right vein for my IV. The office staff that calls to schedule is very nice.
Sylvia -_1
June 13, 2019
They cook things that he likes to eat, or go buy him things that he will eat.
They could improve their encouragement of activity for the client.
Albert P_1
May 17, 2019
They call me and arrange appointments for me. Most of the caregivers are very helpful.
Everybody they send is pretty cheerful and looks like they like their job.
Caleigh H
May 02, 2019
It's relatively simple to set up and execute.
The nurse they send is fantastic.
Anonymous_1768
April 02, 2019
I think their service is very complete.
I just referred someone to BrightStar Care. They've always been prompt and thoughtful and courteous.
Carolyn G_3
April 01, 2019
They call to check on me to make sure everything is okay or if I am sick. They have an app now, and they are efficient.
They are personable. I love my nurse. She has been with me now for quite some time, and its kinda just nice to have a nice friendly face instead of having someone different each time. She is thorough in asking me questions. I feel safe, and I am a hard stick so I appreciate her being a hard stick as well.
Anonymous_1610
March 19, 2019
They were punctual and courteous.
I liked the nurse they sent me.
Micheline R
March 14, 2019
She thinks her caretaker is very efficient and has a very good bedside manner.
I know my mother adores the caretaker and the service she gets.
Sylvia B_1
February 25, 2019
They were able to put the IV in and out. The first girl wanted to know if I wanted to do it and I said no, so they sent someone to do it.
They always called when they said they would and they were always nice and helped with whatever.
Joan F_4
February 15, 2019
I get a treatment, and then they leave. It helps me to avoid rejecting a stem cell transplant.
The care has been excellent, and they send supplies ahead of time before I need them. The nurses are knowledgeable and professional.
Tamie M
January 04, 2019
They were just very pleasant to work with.
I like that I had one caregiver the whole time that I really enjoy.
Anonymous_761
November 28, 2018
The majority of the nurses are amazing.
Elvira A
October 26, 2018
I like the all-around care they give me.
It is an excellent care agency. I love the people.
Madelyn R_1
October 25, 2018
I think that they helped the most by reassuring to me during this process. They know what they are doing.
I like that the nurses are friendly and knowledgeable. They are nice to have in the home.
Jose L
October 19, 2018
I've gotten to know my nurse professionally over the last year.
They have great nurses and great customer service, whether it's on the phone or in person.
Sonja T
August 02, 2018
I am very grateful. I trust them with my life.
The caregivers are great. They are very aware that they are in my home. They are always respectful.
Lee K
July 12, 2018
It makes me feel assured that I'm okay and that everything is alright.
They are excellent in letting me know in advance who's coming.
Stephanie P
June 14, 2018
They clean me up and make sure that I'm ready for my doctor appointments.
They are nice people. The nurses are nice and take care of me.
Angie C
June 08, 2018
They transported me to my follow-ups with my doctor after leaving the hospital.
They were very professional. When I'm sick and need help to do things, like going to the bathroom, it is shaming. However, they helped make it not feel shaming. I was very happy with them.
Alfonso A
June 07, 2018
They could have better communication.
If I would request something, I would have to confirm many times.
GuruSangat K
May 23, 2018
Sometimes they have trouble getting in touch with my loved one and have trouble getting there to see him.
They have both trained RNs as well as caregivers there to help out.
Kelvin R
May 21, 2018
The services helped me repair and get back to my normal life.
They have helped me with my surgery and with physical therapy.
Traci C
May 17, 2018
They help me get my medicine.
They show up on time and they call me to remind me that they are coming.
Joe A_2
May 02, 2018
Every single nurse was polite, courteous and thorough. They had such nice personalities. There were days I didn't feel well, and they sat down and had sweet conversations with me.
Donald R
April 02, 2018
BrightStar Care is very efficient, capable, and considerate. I've been very happy with BrightStar Care.
Carol M
March 19, 2018
I had three or four people come who were helpful. The one who comes now is personable, friendly, and knowledgeable. The visiting nurses have been very helpful because I was debating certain things and they were helpful even though they were trying not to say much.
Paul L
March 19, 2018
The nurses have taught me to care for my husband in addition to giving my husband the care themselves. Whenever I need any help they are waiting to answer the phone. They teach me the procedures. They do things very detail oriented and they also take suggestions from me and answer my questions.
George W_4
March 06, 2018
BrightStar Care is reliable and has good service. BrightStar Care was a big help. I use them on an as-needed basis.
Sameer A
December 02, 2017
BrightStar Care has a great care and service. BrightStar Care's nurses are very good and have good schedules. BrightStar Care's nurses are very efficient, and know what they are doing.
Jerry V_1
October 04, 2017
I would tell a friend that they should get my caregiver as their nurse because he's super cool and always on time.
Linda J_4
October 04, 2017
Some of the nurses are good. The services depend on the nurse that is sent. I was not getting sick because BrightStar Care was giving me the medication that I needed.
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