Kindred at Home - Personal Home Care Assistance - Livermore, CA
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- 1569 Olivina Avenue Ste #129, Livermore, CA 94551
- (925) 243-0701
- 4.9 ( 65 reviews )
- Home Care
Related Costs
Description
About This Community
If you are recovering from illness, injury or surgery, our skilled medical team of caregivers will create a safe, supportive and professional environment in your home. As America’s leader in home health care, we pledge to maintain the highest quality standards in the delivery of our care. We are dedicated to your full recovery and return to a fulfilling life with services that include skilled nursing, physical, occupational and speech therapy, medical social workers and certified home health aides.
Reviews
4.9
( 65 Reviews )
qat
April 14, 2022
Kindred provided a caregiver to accompany my wheelchair-bound parent with dementia to a family event. As there were 50 guests, we needed someone to care for her needs throughout, and we did not have the capacity to provide her with the needed care. The Kindred caregiver was wonderful! She sat with my parent, holding hands and helping to keep my parent calm, throughout the 4 hour event - she didn't leave once! She ensured my parent had food and drink throughout, as well. We were able to tend to guests and be sure that our parent was well and safe.
Melissa
March 18, 2022
We have Kindred at Home - Personal Home Care Assistance - Livermore, CA. They're wonderful. They're great. We currently have a caregiver Monday through Friday, eight to four o'clock, we had asked for eight to five and we did have eight to five at some point, but I know staffing is hard and they weren't able to give that all the time. But we are super happy with the gal we have now from eight to four, Monday through Friday. The billing was fine. The scheduling was good, I know with COVID they had some staffing issues, but they were always very communicative. If someone couldn't make it, they'd always tell me. They're always asking me if I want somebody, a substitute or not, they didn't just assume I wanted a substitute. They always asked me, and then they were able to provide a substitute most of the time, and the substitutes were always good.
Phillip
January 16, 2022
We have been using Kindred at Home for approximately three weeks now. They're fantastic, they're a first-class operation, and I couldn't be thrilled more with them. They have a great attitude, and they're just happy people. My mother loves them and so do I. There's a woman from Livermore who takes care of my mother. She washes her hair, she takes care of her, and she does all these things for her. She's just really good at what she does. She's very happy and very polite. Everybody is just so nice, and they just do first class work.
The staff at the agency are the nicest people you ever want to talk to. They are so polite and so nice. I'm in business myself. I deal with people all the time and I'm an older man (I'm almost 60), and it just amazes me how they can have so many people that we have come over here and everybody is on the same page. Everybody is just so polite and nice. The women in the office that I talk to, it is just unbelievable how great they are. They just do great work. When you have a person that's older that needs help, they're very calming to have to talk to them because they understand the situation and it makes everybody in the house a lot calmer, and everybody can feel better about the situation. They put out a very positive energy, and they're very caring people.
Vickie
September 29, 2021
We started with Kindred at Home in 2019. They're for my mother. It's been very good. Like with anything, there's always a couple of blips, but I would say 90% has been really good and really positive. It has gone in different stages. When my mother was first sick, I had to have 24-hour care, and we didn't know she was going to survive at that point. Some of the girls would come so that I could get some rest. They would come in at 11:00 at night and stay till 6:00 in the morning. They were really on top of it. I only had a couple of times where somebody flaked and was late and it only happened a couple of times, but when you're having service almost every single day, it's bound to happen. It has only happened a few times, and I would call the main office. An exception would be the girl that was going to school full time and working nights. She gave me her cell phone and had called me a couple of times saying, 'I'm on my way,' because she was running a few minutes late, and that was fine. They're coming out for maybe four hours just in general to come in and give me a break to get out of here. They take care of her, give her a shower, get her some exercise, take a little walk and do basic stuff like that. The majority of the time, Sarah, has been phenomenal. I think she truly loves my mom. Basically, I like the attentiveness of the girls. They're always good to my mom. They're really good.
Arlene
September 05, 2021
Kindred at Home was excellent. They did what they said they were going to do, and they went beyond the expectations that I had for care. Their office was receptive and proactive. They kept good records. The caregiver was very good. She needed very little re-instruction. She always knew what she needed to do and went beyond that when she was with me. She was really superb.
The caregiver who came to my house helped me with my personal needs, like showering, bathing, dressing, and wound care. She cooked, she did some light housekeeping, she took me to doctor appointments, and she picked me up at the hospital. She was very friendly, a good company and had a great sense of humor.
It was a good match for me initially when she was first picked to be my caregiver. The company came and interviewed me and selected her and then they followed up. She seemed to be interested in what was going on with me. They kept track of my record. I have long-term care and they submitted their bills to the long-term care and they were very efficient as far as that was concerned.
Barbara
Kindred staff have been a blessing for my husband and myself. Our ongoing caregiver Adriana is awesome, she is caring and very helpful, I'd love for her to move in. Staff is friendly and always prompt to our needs. Visits with Maribel, client care sup, are always nice, information is always provided. Highly recommended.
Amrita
May 05, 2021
Kindred at Home have been great. They have been helpful and accommodating, and they have responded to my questions promptly. I haven't had any problems. They were good about finding me a caregiver that fit my mom's needs and that could also match my mom's personality. They have been working great right now. They help feed her and transport her to the bathroom. Because she has progressive supranuclear palsy, she is pretty immobile, and so they do a lot for her. They do motion range exercise with her, and if she needs a shower, then they'll give her a shower, too. They provide basically daily activity care. It has been within our budget. As far as scheduling, I haven't had any problems. The times and days of the week where we need care, they are willing to do it, and if there is a change, they accommodate that. I haven't had any problems.
amritasteele94597
April 16, 2021
I have nothing but great things to say about Kindred at Home care. The staff members from management to scheduling to the caregivers are knowledgeable, competent and most important of all, compassionate. I started using her services for my disabled mom beginning of January of this year. Given this was my first time even dealing with a care provider agency, I was nervous and anxious as I wasn't sure what to expert. But the process to sign up was smooth and Marivel answered all my questions every step of the way and addressed all my concerns. Rocio, who is the scheduling manager, promptly responds to all my scheduling questions and both Marivel and Rocio check in with me regularly for feedback. They were able to match a caregiver that fits my mom's needs and we just love her. Seidia has been punctual, understanding and provides excellent care for my mom. While caring for an ill parents is never easy, Seidia and the staff from Kindred have definitely made it manageable. My family and I are grateful that we found them.
Tami
December 21, 2020
We started Kindred at Home around the summer for my mom. It's outstanding. We have in-home care and hospice. The entire process was wonderful. I was using another in-home care company and was having a difficult time finding really great caregivers. I had been with this other company for six years. They were great; however, they definitely had a lot of turnover with the staff. I decided then that I needed to have some additional help and that's why I reached out to Kindred. My first experience with them was absolutely amazing. The representative that came out to meet with me was really great about explaining everything. I received emails and phone calls from the branch in Livermore. The entire team let me know who they were and how they would help me. It's just amazing from the beginning. My mom has parkinsons and some other health issues as well. They send me the best caregivers I could imagine. They're absolutely wonderful. They're trained with how to work with Parkinson's. They all are absolutely phenomenal.
Kirsten
December 04, 2020
We hired Kindred at Home for my father-in-law. The caregivers are great so far. We got Kindred as a referral from a friend. They do light housekeeping, they do food prep, they will go and get prescriptions, they will take him to appointments, and they help with personal hygiene.
Stephanie
March 01, 2020
I had used Kindred at Home for my mother. She was in a facility and she needed some one-on-one care and I hired them in August. They're absolutely great. I was actually on vacation when I started calling them, so when I came back into town, the first day they met me at the facility, we signed the contract, and I gave them all the pertinent information. Then, they were able to get somebody that afternoon; I was very impressed.
Any changes that I had, they were able to accommodate it very quickly. We initially started with 10-hour days and then we cut it back to 4 and then bumped up to 6. It seemed like every month, things were changing but they were able to actually accommodate the changes very quickly, so I was very pleased. They got very good care assistants and I was extremely pleased. They worked out perfectly. I was very happy.
My mom was in memory care. She had dementia and Alzheimer's. The caregivers were able to react with her, get her up walking, and socialize with her. They massaged her feet, they sang to her, and they tried to engage with her. They tried to bring her out and engaged her in conversation and activities, so I was very pleased and I was very happy. There are the people we will call when it is time for us to have home care assistance.
Once I called them up, they were able to react very quickly. I always had somebody go looking after my mom. There may have been one instance where somebody could not make it for whatever reason but they sent somebody else out. They would call me up and there was no gap in the care. I would highly recommend them. When we get to be that age and we need some assistance with home living, we're going to call them. I'm very pleased with Kindred at Home.
Carlos
February 24, 2020
I have been using Kindred at Home for four months now. They're helping me with dressing, with bathing, and with transportation. They're also cleaning my home. I'm very comfortable with them. I told them what I do and what I listen to and they try their best to help as best as possible with the caregivers who are also in the same things as I am. I feel comfortable with them; I find them excellent.
Ron
February 23, 2020
We had a great experience using Kindred at Home for a personal aide for my 85-year old mom, at a destination family wedding event. The aide was prompt, professional, and really took the extra time needed to make sure my mom was well cared for during the day and evening.
Stephan
February 18, 2020
Kindred at Home has been amazing! Our caregiver, Simret, was very attentive to my mom. She sang to her, played games, massaged her, and made sure she ate well. Staff was able to make changes in scheduling very fast. The office was professional and very responsive to my needs.
Reviewer200202J1
February 12, 2020
My caregiver, Satika, was very good. I returned from the hospital and needed care. She was very attentive and helpful.
Patricia
February 12, 2020
This is our second time we have used Kindred at Home. We have been using them for about two months now. My husband needs total care. He can't do anything for himself, he can't speak, and he can't walk. They provide help with bathing, with getting in and out of bed, with cleaning up after him, and with meals. They have been pretty good. I have been OK with them. Everybody is very nice. The caregivers are on time, and I haven't had any problems with them not showing up. Everything has been pretty good.
Pam
February 11, 2020
We have been using Kindred at Home for a little over a year now. We have an 8-hour a day caregiver with my dad, who is bed bound. They bathe him and shave him. They just take care of him and make sure he is not getting bedsores. I'm very comfortable with them. We have the same caregiver now; she is there five days a week. We have her for probably a year now. We really love her. Kindred at Home is doing a great job taking care of my dad. if I can't be there, I'm glad that they are.
Leilani
February 10, 2020
We hired Kindred at Home Personal Home Care Assistance for my parents. So far, they've been very prompt to our needs, we haven't had any problems, but we only used the agency twice on the weekend. We like the person they send over, she's very attentive, very friendly, and she gets her job done. She does homemaking like cooking, washing the clothes, making the bed, cleaning bathrooms, she does personal care also giving my dad a bath, and dressing. I would recommend them.
Alicia
February 10, 2020
The Kindred at Home team was amazing in helping to arrange 24-hour care for my elderly father when he returned home from the hospital. We had amazing support from Kristin, her management team, and all the caregivers during the transition. It was a very difficult time for my Dad and for myself and their kindness and caring made it so easier on us.
Kendall
February 06, 2020
Extremely caring and professional service and employees. This company was there from my first phone call. I would HIGHLY recommend Kristin, who worked with me and wouldnt have been able to figure everything out without her and her gentle, kind, spirit.
Janet
January 18, 2020
Kindred at Home is overall very good. They're just a little late in getting back to me saying that someone is coming. Other than that, the caregivers are very nice. Their job includes conversation and assisting my mother because she walks with a walker, and they also assist and watch her not to choke if she's eating. They told me that when the caregiver comes, she is to check in and use our home phone. The caregivers do it, but one left without calling from the home phone, and that bothered me.
Georgianne
July 08, 2019
The quality of service has been excellent! I would highly recommend Kindred at Home care to everyone.
Craig
July 02, 2019
Catherine, my caregiver, is a great caregiver. She is reliable, professional, and attentive to my needs. I appreciate Kindred at Home for their care.
Sheree
June 26, 2019
My mom is doing exceptionally well after Kindred at Homes care. They were always reliable and there when I needed them.
Mr. Famariss
June 20, 2019
Caregivers are A-1. Excellent service, kind hearted, professional, reliable, personal, and always available to assist.
Mrs. Murray
Kindred staff provided excellent care for my husband and support for myself from the admin staff to the caregivers reliable, professional caring. We would recommend Kindred 100%.
ReviewerJO0611
June 18, 2019
Kindred at Home cared for my aunt for over four years. They allowed her to remain in her home until she passed. Lynette and Danielle, her caregivers, kept her safe and were great companions for my aunt.
C. Dilecce
June 18, 2019
My caregivers are amazing. They help with house chores, theyre great companions, heartwarming, responsible, and very reliable.
Martha
April 13, 2019
Thank you for helping to support our family while weve needed help this last week. Im delighted to say we left Dad with the caregiver today and found they really bonded. He said he wants her cloned for the days thats shes off! When I asked him why, he said because I can talk to her. Shes caring and kind and also shes from L.A.!
Sally H.
March 07, 2019
Esther and Carol are very dependable, pleasant, great to have for Yvans care.
L.
March 07, 2019
I am very satisfied with Kim (caregiver). Very dependable, kind, and trustworthy. I highly recommend Kindred at Home. I really mean this.
KWGDAD
October 19, 2018
Kindred At Home met all expectations our family needed for my wife's care, from Maribel the Client care supervisor to the care givers that assisted in our home. I would not hesitate in referring Kindred to friends and family . searching for care is not easy when it comes to loved ones, Kindred answered all of our questions care givers are kind , respectful and loving they provided exceptional care for my wife. i give kindred five gold stars , great personal all around !!!! Mike C.
Edwin
September 12, 2018
I really enjoy Mary, my caregiver. She comes and we make plans for making a big meal. Mary makes a meal and I can eat it for a few days. It's nice to have a prepared hot meal. She will also do housekeeping tasks I ask her to do.
Irene
September 06, 2018
My dad was moving into an assisted living. Kindred helped with a mature caregiver that was experienced working with a strong willed client. She was great engaging with him and redirecting.
scooter61
August 28, 2018
My 81 year old mother has been having health issue's over the past year and I (her son) have checked into a few different home care providers. Some have this service others have different services, but Kindred Home Care was the only one I found with reasonable rates, someone to come in and help my mother with a shower, do her laundry, cook her meals and just keep her company. The caretaker has always been polite, courteous to my mother and myself and fun to be around. The office personnel were always very polite, followed through on any questions/issue's that I brought to their attention. I would definitely recommend Kindred to anyone looking for someone they can trust
Anita
July 20, 2018
Kindred at Home is great! I have loved all the caregivers that have been sent. They also are very accommodating to my last minute requests.
Duane
June 05, 2018
I have an excellent caregiver, Anna.
Cathie
June 01, 2018
We love Elizabeth. She is such a calm gem. We also liked Ugenia, who was very personable and jumped right in.
Maureen
May 31, 2018
Janet is an amazing caregiver. She is intuitive, dependable, and knows how to work with clients that have Alzheimer's. She is calm and knows how to work with my Dad.
Shirley
I have been very pleased with Kindred at Home caregiving services. Elizabeth, the caregiver is very sweet and gels along well with my sister. One night, the toilet overflowed. The caregiver stayed over until the handyman arrived to fix it. The caregiver was very responsible.
Katie
February 15, 2018
In July of 2016, my 96-year old dad began having multiple medical issues. He was in and out of hospitals and SNFs having multiple procedures and fighting a variety of infections. When he was finally released to come home, he was weak and disoriented and needing some very close personal care. I work as a special education teacher and would not be home during the day to care for my dad. I made him a promise years ago to watch over him in my home for as long as I was able. Kindred has helped so much in making it easier for me to keep that promise.
Once dad was released to come home, arrangements were made with Kindred to help with the care dad needed to remain home. At first, we needed 24-hour care and I was really nervous about having strangers in my home for whatever reason. No need to worry! The Kindred caregivers are sensitive, warm and caring. They made it all easy for me and my family; there when needed and never intrusive. Delightful people with wonderful stories and open hearts.
One evening, we had a massive emergency and the Kindred caregiver that night was right on target. She contacted me upstairs via text and indicated I was needed. When I came down, my dad's oxygen unit had malfunctioned and we had some bleeding issues. Our Kindred person remained calm and stayed at my side, following directions and doing whatever was needed to help my dad and myself. The EMTs were eventually called and she remained strong and helpful.
There are many stories of Kindred caregivers going above and beyond in my opinion to help my family and I, right down to dealing with the pets of the family and my small grandchildren. I not only have, but can highly recommend this organization for their service. The managers are delightful and easy to work with, even with last minute requests for help! I never feel like I'm causing anyone any inconvenience. They are great. A pure 10!
Sheronne
December 29, 2017
Our caregiver, Lorraine, has been great with Mom and a help to us the past several months with meeting her needs. She is extremely patient, kind, warmhearted and trustworthy. I hope your company values her as much as our family does. Her knowledge in dealing with a person with Alzheimer's is vast and valuable.
Carol
November 27, 2017
Charla is a fantastic caregiver. She is loving and caring. She takes initiative and doesn't have to be asked to do anything.
Gina
November 16, 2017
Our caregiver, Wade, is an amazing, caring person that has gone above and beyond his job duties. He knows how to care for someone with Parkinson's. His physician even made a comment on how good he was for my Dad. Wade also helps Dad with his PT exercises.
Anonymous
August 21, 2017
They sent the perfect caretaker at the appropriate times, especially the last few caretakers with their experience with patients, like my husband, in hospice during his last 3 days.
Janice
October 06, 2017
We all just love Dee Dee! She will do everything to help and has the very best attitude and is so sweet and caring and smart too! Just a joy to be around. My mother really likes Dee Dee (and she doesn't like anybody).
Tom
September 21, 2017
Gina is the best caregiver Joan has ever had. Joan looks forward to seeing her and appreciates everything Gina does. Gina helps Joan with personal care and dressing, prepares breakfast, lunch and snacks, encourages Joan to do her exercises, and makes sure Joan is safe. Gina is tireless. She uses any spare time to clean, dust, mop, do laundry, etc. Gina's patience and personal support have helped Joan tremendously with her recovery from surgery and her morale improved.
Kathleen
August 23, 2017
My caregivers Nicole and Jennifer were kind, encouraging and patient. They helped me regain my confidence after my surgery. I was still able to get dressed and bathed with their help. Kindred was wonderful!
anonymous
August 21, 2017
The Kindred caregivers were always caring, polite, and professional. We will definitely use if we need them again.
Christine762852
May 04, 2017
My mom truly appreciates your organization and will call again if care is needed. Thank you for the compassionate work that you do. Please know Gwen did a great job with my mother.
Sara683565
March 31, 2017
She is alert with needs of my husband, very agreeable, knows what to do. Perform tasks pleasantly.
Leonard004214
March 29, 2017
Very good caretaker, polite, and helpful.
Duane336816
February 18, 2017
Anna has been my caregiver for a while. It's nice to have the same caregiver every day since she knows me and my routine. I would definitely recommend Kindred.
Kris Kulp
January 06, 2017
Rocio was fabulous! She became one of the family. Our caregiver took her job very seriously.
Anna G
January 02, 2017
I like Kindred since they also have physical therapy. The physical therapist worked with my Kindred caregiver and myself. It was great to have both of them together to help me.
Anna722442
December 29, 2016
Very responsive agency! Sends someone out quickly. Caregivers are well trained and compassionate. I would recommend this agency for caregiving services.
Anonymous688056
December 28, 2016
Tosha is a warm and compassionate caregiver. She gives the care that is promised to my mom. Staff is responsive to family needs.
Richard511843
October 26, 2016
Kindred at Home is just plain AMAZING! Kristen, the Director of Kindred at Home, received my emergency call at 2 PM on a Friday afternoon. She met me at the assisted living center at 3 PM. By 4 PM she had arranged 24-hour personal care for my mother and by 5 PM, the first caregiver had arrived at the assisted living center to be with my mother.
Without Kristen and Kindred at Home, my mother faced removal from the facility. The caregivers showed real concern and care for my mother. Kristen arranged for the service to follow my mother from the assisted living facility to the memory care facility, seamlessly. My deep appreciation and thanks to Kristen and Kindred at Home I recommend them highly.
Stephanie733146
August 29, 2016
Caregiver is wondeful working with my mom. My mom recently lost her sister and her dog. Caregiver felt compassion and support for my mom. Caregiver shows initiative to provide help where needed.
Pam367433
August 25, 2016
Very happy with service; quick response above and beyond what was expected, handled very quickly and professionally by entire team. Caring caregivers for my mom.
Anonymous137374
July 29, 2016
She always is there for her and she looks out for me. She’s terrific! Couldn’t ask for anything more from my caregiver.
Anonymous005461
July 29, 2016
The office staff is responsive, professional, and ask questions to understand needs caregivers qualified caring and trustworthy.
ReannaGRWFW
May 10, 2016
Generally great. Attentive to mom. Mom is happy with care. Occasionally shift was not available, though Kindred staff worked hard to get filled.
James BranumIPEUX
May 10, 2016
There is a spark between Debbie and my aunt. Excellent service rating. Comprehensive and close relationship between caregiver and client. Caregiver watches my aunt closely and anticipates needs. Caregiver detects issues with aunt's medical needs before they get bad. Doctor even noted that Debbie is an excellent caregiver. Sherry is also really excellent with my aunt. They are committed to my aunt and communication is great.
ReviewerSRFUF
May 10, 2016
Very good. Enjoy, caregiver comes on time, quick and confident in her work. No recommendations to better our services.
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